Trusted Agent profile · Waltham Forest
★★★★★
287 reviews across 3 platforms
248 Hoe Street, Walthamstow, London, E17 3AX, Waltham Forest, E17 3AX
Part of Kings Lettings, see every office.
Kings Lettings's office in Waltham Forest, at 248 Hoe Street, is rated 4.3 out of 5 across 287 reviews on three platforms, including 233 Google reviews rated 4.7.
233
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
43
Reviews on Trustpilot
Business-wide
Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
5/5
GoogleGreat Service from Daniel, Deborah and Silviya. Process took a while but they were consistent, kept me updated along the way and professional Thank you for all your time and effort and i would definitely recommend to family and friends
Hello Amardeep Thank you for taking the time to leave your positive review, all the team really appreciate your feedback. Kind Regards All the team at Kings Group, Walthamstow
4/5
GoogleAli was helpful, punctual and polite.
Hello Kate Thank you for taking the time to leave a positive review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleI have recently just rented a property through the KG branch of Walthamstow . I was dealt with by Zaman and Lee. The guys were fantastic and very patient with me, going to help with an easy transitional move during what has been a very stressful time for me. They kept me updated on progress, having a few hiccups along the way, none of which was their fault but did offer me lots of reassurance and coffee. Thank you so much I'm now happily settled into my new home and looking forward to a new life.
Hi Vinau, Thank you for your review. We are so happy to hear you have settled into your new home. We are always happy to help so if you need anything please don't hesitate to get in touch Thanks gain Kings Lettings Walthamstow
1/5
TrustpilotKings oak properties are the worst…
Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.
5/5
GoogleThank you to Vitaliy for his amazing job. He was there for us at all time. Kings it’s one of the best agency, they help us to find our dream house.We truly recommend.
Good Afternoon, Great to hear you had such a positive experience with our Walthamstow branch. We look forward to working with you again in the future. All at Kings Group
1/5
TrustpilotAwful people zero experience
Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.
5/5
GoogleSo far so good! Currently in the process of buying a property with Kings. Raz has been looking after us very well and hope the transaction will continue to go through smoothly!
Hello. Great to hear you are having such a positive experience with our Walthamstow branch. Wishing you all the best in your property purchase. Kings Group
5/5
GoogleCalled in to speak to someone regarding a flat, I came across a gentlemen by the name of Razzaq Patel who happens to be the Senior Negotiator at the branch, he was very helpful and asked many questions relating to my finances and the purpose of why I am buying, which made me think that he is very efficient and on top of things so now I am thinking of taking my friend to see him so he can sell his flat. Great skills to be able to get information from clients and put them across to help your sellers get the best clients who will buy their properties. Great work Razzaq keep it up.
Good Morning, Great to hear you had such a positive experience with our Waltham Abbey branch. You were a pleasure to work with throughout. Best Wishes, Kings Group
1/5
TrustpilotAwful attitude, avoid this business!
A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.
1/5
TrustpilotRude and unhelpful
Staff are so rude and unhelpful never get a call back I have been trying to get an issue sorted since November 2023 and still waiting The problem is the rented property next door to me kings are the agents yet nothing seems to get sorted I have been told a different story every time I call. Still waiting for Ella to reply to me as I sent her 2 emails - after this I would never use kings myself.
5/5
GoogleI really appreciate alis help form kings, he was really intelligent when it came to his general knowledge on the properties that were shown over the weekend, i have a few more viewings booked this week, hopefully Ali will help me find my dream home, will highly recommends kings group
Hello Abdirazaq Thank you for taking the time to leave your positive feedback. We look forward in helping you find your dream home. Kind Regards All the team at Kings Group, Walthamstow
1/5
FacebookAbsolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.
Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!
5/5
GoogleI would highly recommend kings group. With the the amazing support of Fay, I was able to buy my first house. She was very informative and supportive throughout the whole journey. She made the whole process seem less stressful and was able to answer all my questions. Excellent service provided.
Hello Halima Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home! Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleBefore I got help from Walthamstow’s Kings, I was recommended to them by a very dear family friend who told me to get in touch with the group and most specially Alpay. Hence, once I got in touch with him, he was very helpful. Everyone who has gone through buying a house would know how stressful and uneasy it is. This is why I recommend you guys Walthamstow’s Kings.
Hello Krasimir Thank you so much for a very positive review. It is an absolute pleasure working with you, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleI visited King’s recently and met with an agent called Musa. He was very professional, polite and helped us find and view properties that suited us. As a first time buyer, I was a little nervous about the process of looking at properties, but Musa was really fantastic and guided us through the process in a very efficient way. I’d recommend it.
5/5
GoogleNlandu did a great job showing us around some properties in Walthamstow. He made us feel at ease, getting to know us in-between viewings. He showed good knowledge of the area.
Hello Charlie Thank you so much for your positive feedback. Great to hear your experience with our Walthamstow office has been a positive one. Kind Regards All the team at Kings Group, Walthamstow
4/5
GoogleWorking with Kings Letting has been very professional. Luke my agent has been really proactive and keeping me yo to speed through out the process. Thsnks
Hello. Thank you for leaving your review. Everyone at Kings Group appreciates it. You were a pleasure to work with. All the best, Kings Group
5/5
GoogleI had a viewing with Ali recently and he provided an excellent service. He was prompt, punctual, knowledgeable about the property and for any questions he couldn't answer on the spot, he sent through the information later that day. Highly recommend.
Hello Charlie Thank you for your 5 star feedback and for choosing Kings Group Walthamstow to help you with your property search. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleI had a viewing with Ali recently and he provided an excellent service. He was prompt, punctual, knowledgeable about the property and for any questions he couldn't answer on the spot, he sent through the information later that day. Highly recommend.
Hello Charlie Thank you for your 5 star feedback and for choosing Kings Group Walthamstow to help you with your property search. Kind Regards All the team at Kings Group, Walthamstow
1/5
FacebookThese guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
Dear Vikki I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet. Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control . Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1. Thank you
5/5
GoogleI had a amazing time going on viewings with AJ Olayiwola. He is very professional and efficient. I asked for one property and showed me 4 in short space of time and I think he has helped me find the property I really like. Thank you
Hello Angel Thank you for your positive review. Great to hear your viewings and have gone well and hopefully we have helped you find your perfect home. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleJust had the pleasure of being shown around an apartment with Ali! What a delightful young man. Answered all my questions and gave me a lovely tour of the premises. Hopefully this is the property I'm looking for and I get to deal with Ali again.
Hello Dextene Thank you for taking the time to leave your positive review. It is our pleasure working with you, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleRohman from Kings was a great agent, he showed me around the property and provided me with alot of information on the property and the surrounding area. He also had alot of knowledge about the market, would highly recommend Kings.
Hello Haras Thank you for your positive review. It is a pleasure working with you on your property search. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleVery pleased with the service from Alpay and Bryan. They handled the sale of my property professionally and always kept me informed of progress on the sale. They also responded quickly to any queries that I had. I will not hesitate to use them again in the future and will be happy to recommend them to my family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Hello Betty Thank you for your lovely review. We are so pleased we were able to help you with the sale of your property. Thank you for being a pleasure to work with. Kind Regards All the team at Kings Group, Walthamstow
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