Trusted Agent profile · Waltham Forest

Kings Lettings Walthamstow reviews in Waltham Forest

4.3

★★★★★ Great

287 reviews across 3 platforms

248 Hoe Street, Walthamstow, London, E17 3AX, Waltham Forest, E17 3AX

Part of Kings Lettings, see every office.

Kings Lettings's office in Waltham Forest, at 248 Hoe Street, is rated 4.3 out of 5 across 287 reviews on three platforms, including 233 Google reviews rated 4.7.

Google logo

4.7 / 5

233

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

43

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.

5/5

Google

Outstanding service by Rohman Kakar and Daniel Wells saved our flat sale from dissolving away. Absolutely incredibly hardworking snd thoughtful people who went way over, above and beyond, to sell our property. Can’t thank you both enough. A superb service not to be missed. This is the only estate agent in town to consider using. An extraordinarily brilliant service.

Martin · 27 June 2024

Agent replied · 25 October 2024

Hello Martin Thank you for your 5 star feedback. Great to hear your experience with our Walthamstow Branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

The agent Ismael was extremely helpful and friendly. I had a very good experience dealing with him I totally recommend him and this company and would do business in the future. If I could I would definitely five Ismael 100 starsPositiveQuality, Professionalism

Laís · 26 October 2021

Agent replied · 25 October 2024

Hello Lais WOW! Thank you for leaving a fantastic review! All the team really appreciate it! Great to hear your experience with our Walthamstow Branch was so positive! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Gabriel is very professional, communicative, helpful and proactive. He let out my property in less than a week and found the type of tenants I was looking for. I will use King's Group again in the future. Thank you Gabriel

Damaris · 26 October 2021

Agent replied · 25 October 2024

Hello Damaris Thank you for leaving such positive feedback. Very pleased we were able to help you let out your property, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

My flat mate & I had the luck of getting Gabriel & his team to secure our amazing new flat. He was super responsive, professional and very accommodating, going above and beyond to make things work. The whole process was completely seamless. So impressed by how efficient they were and very grateful for everything they’ve done to help us get settled!!

Georgina · 29 March 2024

Agent replied · 25 October 2024

Hello Georgina, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group Walthamstow

1/5

Trustpilot

Lack of communication and failure to act on repairs

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 28 October 2024

5/5

Google

We recently bought our 1st property through kings. This was a pleasurable experience. As this was our first buy we were very uneducated in how to go about it. The agent that dealt with my purchase was Justin and honestly I don’t know how he kept Carm with me, I viewed my property 6 times and every time he was happy to meet me. He explained how everything worked, he explained where was good to buy and he helped us keep within our budget. Justin kept in contact with me throughout the whole process and really built up my trust with him. I would honestly recommend using kings. My purchase would not of been as smooth if it wasn’t for them. Thank you very much Sam Fantis

Sam · 27 October 2018

5/5

Google

Gabriel, Jade et al were fantastic. They rented the flat within 24 hrs of posting. Nothing was too small for them to do. Their attention to detail was exemplary. They were very efficient and faultless. I would highly recommended and will certainly used them in the future.

Philip · 2 November 2024

Agent replied · 22 November 2024

Hello Philip, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group

5/5

Google

Kings and Kieran as well as Bryn were extremely efficient and helpful in the sale of my house

Graham · 26 October 2023

Agent replied · 25 October 2024

Hello Graham Thank you for your positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Very nice service! We have worked with Gabriel. He was explaining everything and solving. Highly recommend! Valeriia )

Valeriia · 26 October 2023

Agent replied · 25 October 2024

Hello Valeriia, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group

5/5

Google

Very professional and really helped us complete our first home purchase

Alex · 11 December 2025

Agent replied · 11 October 2026

Hello Alex Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

I would like to thank Lauren Scripps in particular - Lauren was really helpful and always responsive to emails/phone calls, keeping me up to date at all times. Thanks again for all your work.PositiveResponsiveness, Professionalism

Chrissy · 13 January 2022

Agent replied · 12 January 2025

Hello Chrissy Thank you for taking the time to leave a positive rating. All the team really appreciate it. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Great Experience with Michael Vidas

Uthman · 20 September 2026

5/5

Google

Michael is highly recommended, well done

Agron · 10 August 2025

5/5

Google

Thanks Ali - received great and response service. Would definitely recommend!

K · 29 January 2024

Agent replied · 25 October 2024

Hello K P Thank you for your positive review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

As a first time buyer, we honestly were pretty clueless about what we really wanted and needed. However, we found that George was a very professional agent and went above and beyond. He answered all of our questions, made himself available and didn’t make us feel like any request or question was too big or too small. Will be sticking with George for sure and definitely telling our first time buyer friends about him. Thanks again

Tash · 27 October 2018

5/5

Google

Kings have been fantastic to deal with especially Lauren. Always able to answer any questions and prompt in contacting me regarding the sale. Very professional and easy to talk to. Would 100% recommend!PositiveResponsiveness, Professionalism

Elizabeth · 26 October 2021

Agent replied · 25 October 2024

Hello Elizabeth Thank you for your lovely review, It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

My Mortgage broker was Saneesha who helped me with the purchasing of a property. As a firt time buyer, i thought this process would be daunting, but Saneesha has made this process very easy and smooth, she has been very communicative and transparent which has been very helpful. I would definitely recommend her due to her professionalism and passion for her job.

Steve · 26 October 2023

Agent replied · 25 October 2024

Hello Steve Thank you for such lovely words in your review. It was our greatest pleasure in helping you with your first property purchase. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

It has been a great experience working with Lauren and Volkan for the past few months. They has been professional and particularyl proactive in taking forward the sale of my flat, which is now due to complete with the least amount of hassle involved. It makes a big difference considering the entire sale process is a rather complex one and I'm grateful for your professional support and your friendly assistance in this. Thank you both, I wish you many happy sales!PositiveResponsiveness, Quality, Professionalism, Value

Dana · 26 October 2021

Agent replied · 25 October 2024

Hello Dana Thank you much for your kind words in your review. It has been a pleasure working with you on the sale of your property and glad we have been able to help make it smooth as possible for you. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Excellent service. Bryn was very knowledgeable, knew the ropes and how to navigate everything. A great person to have in your corner. Highly recommend.

Amy · 26 October 2022

Agent replied · 25 October 2024

Hello Amy Thank you for your positive review. All the team really appreciate your 5 star feedback. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Very professional from the beginning, the property I was selling was on the market with 2 other local agents and although I had viewings, nothing came from them. Then I tried KINGS, and within 10 days they had found a buyer and taken care of everything , the agent volkan tasoglu has really put in a great time and effort and has kept me informed of the process. Highly recommended 👌PositiveResponsiveness, Professionalism

Patnya · 26 October 2022

Agent replied · 25 October 2024

Hello Patnya Thank you for taking the time to leave your positive review. It was a pleasure working for you, and we would like to also thank you for all your assistance throughout the sale. Kind Regards All the team at Kings Group, Walthamstow

1/5

Trustpilot

Very unprofessional and dishonest!

Very unprofessional and dis- honest company! Please stay away. They lie about property details and do not accept wrong doing nor rectify and your left with the fees you've wasted your money on! Negotiator Nlandu Mata, Sales Progressor: Deborah Hegarty, Manager: Daniel Wells and Director Roydon Weekes!

S · 10 September 2025

5/5

Google

I'm a first-time buyer and didn't even know where to start when it came to house hunting. However, I spoke to a gentleman named Rhys, who spent ages talking me through the whole process from start to finish and explaining what to expect. He was very patient with me, answered all my questions, and was incredibly helpful. His customer service was amazing. I would definitely recommend!

Charlotte · 17 January 2025

1/5

Google

Couldn’t even answer the phone… pointless of having a contact number

Kay · 11 October 2025

Agent replied · 11 October 2026

Hello I am sorry our team were unable to answer your call. We endeavour to answer all calls, and when not we would arrange a call back. Please do email us at reviews@kings-group.net and we will ensure a staff member comes back to you. We have checked our system and have no record of your details. Thank you

5/5

Google

I had a great experience with kings group over the weekend, the agent Ali arrived on time, was very punctual and came overly prepared with brochures and a descriptive piece of paper which pointed out all of the best schools, transport links and internet providers to go with, really happy with their service, will highly recommend kings

Kieran · 30 November 2023

Agent replied · 25 October 2024

Hello Kieran Thank you so much for your fantastic review. Kings group uses all feedback to help improve our staff and your will be a huge help. Kind Regards All the team at Kings Group, Walthamstow

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