Trusted Agent profile · Waltham Forest

Kings Group Walthamstow reviews in Waltham Forest

4.3

★★★★★ Great

366 reviews across 3 platforms

248 Hoe Street, Walthamstow, E17 3AX, Waltham Forest, E17 3AX

Kings Group's office in Waltham Forest, at 248 Hoe Street, is rated 4.3 out of 5 across 366 reviews on three platforms, including 294 Google reviews rated 4.7.

Google logo

4.7 / 5

294

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.

5/5

Google

Rohman was an excellent help, he showed us multiple properties that were in our range of what we were looking for, very helpful and knowledgeable.

Poppy · 10 December 2023

Agent replied · 9 December 2024

Hello Poppy Thank you for your positive review. We look forward in continuing to work with you to find your dream home. Kind Regards All the team at Kings Group Walthamstow

4/5

Google

The service provided by Kings Group especially Zaman Ahmed was exceptional. Zaman was very polite, and helpful. Kept us in the loop while the property was in the market. It was a pleasure to deal with Lee and Zaman. Sure to continue with them for the for see able future.

Zakir · 24 December 2020

Agent replied · 23 December 2024

Hi Zakir, Thank you very much for your review. Zaman prides himself on his customer service so it's great to hear that it is being noticed. Thank you for your custom and we look forward to dealing with you the future Mny thanks, Kings Lettings Walthamstow

5/5

Google

I have been impressed with the team at Kings. Broklin managed the open day and he was professional, enthusiastic and courteous. Viewings were efficiently organised and Broklin prepared well, identifying questions that prospective buyers might raise.

Patricia · 10 January 2023

Agent replied · 9 January 2025

Hello Patricia Thank you for your lovely words in your review. Thank you for choosing us to help with the sale of your property it is a pleasure working with you. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Would highly recommend, so helpful and responsive when we were selling our property in Walthamstow. Bryn was amazing throughout the whole process. Thank you so much!

Lucy · 25 October 2023

Agent replied · 24 October 2024

Hello Lucy Thank you for your positive review and for choosing Kings Group to help with the sale of your property. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Broklin was amazing. He went out of his way to make sure I could fit in 2 viewings. Top man, top service.

Steven · 10 January 2024

Agent replied · 9 January 2025

Hello Steven Thank you for taking the time to leave your positive review. It is greatly appreciated. Kind Regards Kings Group, Walthamstow

5/5

Google

Ali was very helpful with our viewings, his a really nice person, he really understands his work and it clearly shows he is extremely knowledgeable.

O · 25 October 2023

Agent replied · 24 October 2024

Hello Thank you for taking the time to leave your positive review. All feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Had a great experience selling our house. Broklin was very helpful and answered all our questions. He really ran the extra miles. Would 100% recommend

Evelin · 25 October 2023

Agent replied · 24 October 2024

Hello Evelin Thank you for your 5 star review. Great to your experience with our Walthamstow branch was so positive. Kind Regards All the team at Kings Group, Walthamstow

4/5

Trustpilot

Review of Kings Letting Agency Enfield Town

Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.

Mr · 21 December 2020

1/5

Google

This company still continually harass me after I enquired about one property back in January. I made it clear after that I was no longer interested but they still call, email or text on different accounts I haven’t already blocked and have been told over and over I am NOT interested. Please do not enquire about any property through this company unless you are prepared to be hounded everyday by their whole sales team.

Ellie · 21 March 2025

5/5

Google

Booked a few viewings with Razzaq Patel the senior negotiator at kings in walthamstow, he was very helpful booked us in to see the financial advisor who was helpful too. I managed to find my dream home and now moving swiftly on it, really happy with kings and especially Razzaq Patel

Sarfraz · 26 October 2019

Agent replied · 24 October 2024

Good Afternoon, We love receiving feedback of any type, but positive feedback is obviously more pleasurable. We would like to thank you for leaving your review. The team really appreciates it. All the best, Kings Group Walthamstow

5/5

Google

I had the pleasure of being shown three properties in Walthamstow by Ali. His expertise and knowledge of the area, especially the Wood Street vicinity, was evident from the get-go. Not only did he kindly drive me to the properties, but he consistently demonstrated a keen understanding of our needs. Ali's friendly, professional demeanour made the viewings enjoyable and informative. I truly appreciate his efforts and look forward to future collaborations.

Francesco · 25 October 2023

Agent replied · 24 October 2024

Hello Francesco Thank you for your 5 star review. It is our pleasure working with you to help you find your dream home! Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Outstanding service by Rohman Kakar and Daniel Wells saved our flat sale from dissolving away. Absolutely incredibly hardworking snd thoughtful people who went way over, above and beyond, to sell our property. Can’t thank you both enough. A superb service not to be missed. This is the only estate agent in town to consider using. An extraordinarily brilliant service.

Martin · 26 June 2024

Agent replied · 24 October 2024

Hello Martin Thank you for your 5 star feedback. Great to hear your experience with our Walthamstow Branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

The agent Ismael was extremely helpful and friendly. I had a very good experience dealing with him I totally recommend him and this company and would do business in the future. If I could I would definitely five Ismael 100 starsPositiveQuality, Professionalism

Laís · 25 October 2021

Agent replied · 24 October 2024

Hello Lais WOW! Thank you for leaving a fantastic review! All the team really appreciate it! Great to hear your experience with our Walthamstow Branch was so positive! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Gabriel is very professional, communicative, helpful and proactive. He let out my property in less than a week and found the type of tenants I was looking for. I will use King's Group again in the future. Thank you Gabriel

Damaris · 25 October 2021

Agent replied · 24 October 2024

Hello Damaris Thank you for leaving such positive feedback. Very pleased we were able to help you let out your property, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

My flat mate & I had the luck of getting Gabriel & his team to secure our amazing new flat. He was super responsive, professional and very accommodating, going above and beyond to make things work. The whole process was completely seamless. So impressed by how efficient they were and very grateful for everything they’ve done to help us get settled!!

Georgina · 28 March 2024

Agent replied · 24 October 2024

Hello Georgina, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group Walthamstow

5/5

Google

I purchased my flat through Kings Group (Walthamstow branch) and I highly recommend them. Over the past several years, I dealt with many estate agents but Kings Group are definitely the best. I personally wish to thank Mr Volkan Tasoglu who was always professional and he went the extra mile to ensure a smooth transaction throughout the purchase. I am honestly impressed with the quality of service and I hope this will continue in future as well. I will not hesitate to recommend this firm to my family and friends.PositiveQuality

Tay · 25 October 2022

Agent replied · 24 October 2024

Hello Tay Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase. Great to hear we were able to help make the transaction go as smooth as possible. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Vitaily from Kings Group was very helpful and responsive when searching for properties to suit my needs. He was very insightful and gave me the reassurance of what was the best option for me. Would definitely recommend Kings Group and especially Vitaily for his great work ethic.

Yasir · 26 October 2019

Agent replied · 24 October 2024

Good Afternoon, Great to hear you have had such a positive experience with our Walthamstow branch. Good luck for the future. Kings Group

1/5

Trustpilot

Lack of communication and failure to act on repairs

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 28 October 2024

5/5

Google

Gabriel, Jade et al were fantastic. They rented the flat within 24 hrs of posting. Nothing was too small for them to do. Their attention to detail was exemplary. They were very efficient and faultless. I would highly recommended and will certainly used them in the future.

Philip · 3 November 2024

Agent replied · 23 November 2024

Hello Philip, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group

5/5

Google

We recently bought our 1st property through kings. This was a pleasurable experience. As this was our first buy we were very uneducated in how to go about it. The agent that dealt with my purchase was Justin and honestly I don’t know how he kept Carm with me, I viewed my property 6 times and every time he was happy to meet me. He explained how everything worked, he explained where was good to buy and he helped us keep within our budget. Justin kept in contact with me throughout the whole process and really built up my trust with him. I would honestly recommend using kings. My purchase would not of been as smooth if it wasn’t for them. Thank you very much Sam Fantis

Sam · 26 October 2018

5/5

Google

I highly recommend Kings Group if you’re thinking about getting onto the property ladder, and if you are lucky enough to work with the lovely Mercedes Cole, I’m sure you will see why. As first time buyers, we thought it was going to be a daunting experience (and one we had put off for years.) ...However, from our initial viewings (which were planned around my very busy schedule), making our offers and right up to successfully closing the deal, Mercedes was so incredible! :) …she kept us thoroughly updated throughout the entire process, and reassured us every step of the way. Great Service!! Thank you Kings Group, and Mercedes.

Marqus · 26 October 2018

5/5

Google

Very professional and really helped us complete our first home purchase

Alex · 17 December 2025

Agent replied · 17 April 2026

Hello Alex Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Kings and Kieran as well as Bryn were extremely efficient and helpful in the sale of my house

Graham · 25 October 2023

Agent replied · 24 October 2024

Hello Graham Thank you for your positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Very nice service! We have worked with Gabriel. He was explaining everything and solving. Highly recommend! Valeriia )

Valeriia · 25 October 2023

Agent replied · 24 October 2024

Hello Valeriia, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. Kind Regards All the team at Kings Group

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