Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.
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1/5
TrustpilotIf I could give zero stars
If I could give zero stars, I would. Kings Groupβs handling of my property has been appalling:
Quoted Β£50 for a repair (confirmed in writing), then refused to honour it
Rude and dismissive staff: Ella Fletcher, Megan Bush, and Jade Fox offered no accountability
Blamed a βtypoβ instead of taking responsibility
Ignored formal complaints procedure, no reference number, no proper investigation
Shockingly advised a tenant to remain in my property after a court-issued possession order
This is misrepresentation and a breach of their legal obligations.
I submitted a formal complaint to the Property Ombudsman in June and will be updating them with this continued negligence.
Do not let them manage your property. They will cost you money, peace of mind, and waste your time.
Avoid at all costs.
Linda Β· 16 July 2025
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5/5
GoogleDeborah was an extremely personable, friendly and honest professional when we met her at a viewing. She answered all of our questions promptly and with confidence.
Andy Β· 26 July 2024
Agent replied Β· 24 October 2024
Hello Andy
Thank you so much for taking the time to post a review. The team really appreciate it. Thank you for being such a great client to work with.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleVery helpful and accommodating with viewings
Luke Β· 11 July 2026
Agent replied Β· 11 October 2026
Hello Luke
Thank you for your review. Great to hear your viewing experience with our Walthamstow branch has been a positive one.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleI sent out several emails for some flats I was interested in on a Sunday, Gabriel, Kings Group was about the first to respond to my email same day, fixed a viewing for the property for the next day, I loved the property, started all documentation process, by Saturday of the same week of viewing the property we had moved into the flat. I'm still amazed at the speed everything worked out. He and his team were amazing. I'm really impressed.
Jenny Β· 28 March 2024
Agent replied Β· 24 October 2024
Hello Jenny,
Thank you for your kind review, It was a pleasure working with you.
Kind Regards
All the team at Kings Group Walthamstow
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5/5
GoogleWe had a viewing with Broklin Kekaj for a property for sale. He gave us lots of time to view and made time for all our questions. He was prompt in communication and very helpful when it came to making an offer. We were very impressed by Kings and especially Broklin.
Kate Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you for your 5 star review. It is a pleasure working with you on your property purchase. Thank you for being a great client to work with.
Kind Regards
All the team at Kings Group, Walthamstow
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4/5
GoogleHitesh Sharma has helped me through my mortgage offer journey and finding the best mortgage to my affordability , he is very professional and devoted I will definitely recommend him to my friends and family , π€© β¦
Iqra Β· 17 October 2025
Agent replied Β· 17 April 2026
Hello. Thank you so much for taking the time to post a review. Hitesh and The team really appreciate it. Thank you for being such a great client to work with. Kings Group
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5/5
GoogleI had a lovely experience with Ali as he was very informative in viewings and always had answers to all of our questions,
Would recommend Ali from kings!
Kubra Β· 27 May 2024
Agent replied Β· 24 October 2024
Hello Kubra
Thank you for your positive review. It is a pleasure helping you with your property search.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleWorking with Nlandu to purchase my property was an absolute pleasure. From the very beginning, Nlandu took the time to understand exactly what I was looking for and guided me through every step of the process with patience and professionalism.
Ryan Β· 17 September 2025
Agent replied Β· 17 April 2026
Hello Ryan
Thank you for your lovely review. It was a pleasure working with you on your property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home!
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleI called up kings estate agents in walthamstow and found that dealing with them is really helpful, they will ask all the relevant questions required to help you find a property, spoke to Raz Patel, he was really good at helping me and putting me on the right track, also put me in touch with the financial advisor and the solicitors.
Rob Β· 25 October 2020
Agent replied Β· 24 October 2024
Good Afternoon.
Great to hear you had such a positive experience with our Walthamstow branch. You were a pleasure to work with throughout the property search.
Best Wishes,
All at Kings Group
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5/5
GoogleNlandu could not have been more helpful in our property viewings. He was personable and well informed about the houses and local areas and had a very considered and client centred approach that put us at ease.
Sonali Β· 17 September 2025
Agent replied Β· 17 April 2026
Hello Sonali
Thank you for taking the time to post your positive review. Kings Group will uses all feedback to help improve our staff and yours will be a big help.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleRecently sold my house through kings in Walthamstow. Massive thank you to Daniel who went above and beyond would highly recommend.
Vivek Β· 26 July 2024
Agent replied Β· 24 October 2024
Hello Vivek
Thank you for your lovely review. It was an absolute pleasure working with you on the sale of your property.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleI donβt normally leave a review however I had to in this situation, we were previously on the market for 12 week with another agent in Walthamstow, who were supposedly the number 1 agents in the area, however they never gave any feedback and their communication was really poor, Ali introduced himself to me and with his persistence I decided to give him a try, we set up an open day in the first weekend, they managed to get more viewings than the other agent and sold it for higher than asking price, i would highly recommend kings, best agents Iβve ever worked with.
Abi Β· 29 November 2023
Agent replied Β· 24 October 2024
Hello Abi
Thank you for your lovely review. It was an absolute pleasure working with you on the sale of your property, great to hear your experience with our Walthamstow Office has been so positive.
Kind Regards
All the team at Kings Group, Walthamstow
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4/5
GoogleThe staff at Kings themselves were lovely and worked hard for both buyer ( me) and the seller. Would have given 5 stars but a few issues.
But it all worked out in the end.
ANOTHER Β· 17 September 2025
Agent replied Β· 17 April 2026
Hello
Thank you for your positive review, your feedback is greatly appreciated.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleDaniel and his team were extremely committed to helping us complete the purchase of our first home. Thank you!
Lewis Β· 26 July 2024
Agent replied Β· 24 October 2024
Hello Lewis
Thank you for your positive review. Great to hear we were able to help you with your first property purchase!
Congratulations again on your new home!
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleLauren Scripps was the best estate agent we have dealt with. She was helpful, easy to get hold of, friendly and really professional. She made the process of purchasing our new property. All of this during a pandemic and the lead up to the stamp duty holiday deadline. Thank you Lauren!PositiveResponsiveness, Professionalism
Charlie Β· 25 October 2021
Agent replied Β· 24 October 2024
Hello Charlie
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait.
Congratulations again and best of luck in your new home!
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleWe had the best experience with Kings Group. Thanks to Broklin the process went smoothly and we felt very comfortable and respectful from the team. Big Thank You Broklin and the team.
Ignite Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Client
Thank you for your lovely words in your review and for being great clients to work with.
Kind Regards
All the team at Kings Group, Walthamstow
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1/5
GoogleThe one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many.
Raphael
RaphaΓ«l Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Raphael,
I am sorry to hear about your experience. I have managed to speak with the office who have explained how difficult selling your flat had been due to the ESW1 requirements and how lenders are less than happy to grant mortgages on these property types. Again, we are sorry we were not able to find a workable buyer and solution at this time. Speaking with the office they were under the impression that the property was being used as an Air B & B with different clients coming and going so It would be impractical for us to act as inventory agents. I am more than happy to discuss the above though if you would like to contact me on reviews@kings-group.net
Kind Regards
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1/5
GoogleI donβt often like to leave bad review, but I feel I really have to warn people from this place. Agents Broklin Keqaj and Fay Said weβre completely unprepared about a flat they tried to sell me. They kept insisting about the fact that certain building-related restrictions on renting and reselling and others would not apply to me. I thankfully found out the truth from other parties and saved myself from a life-ruining commitment, but still wasting two months of time and lots of money. Do not trust this agency and I strongly suggest to stay away from it :(
Camilla Β· 25 October 2023
Agent replied Β· 24 October 2024
Hello Camilla
Thank you for your 5 star feedback! We wish you all the bets in your new home. Congratulations again.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleVery positive and helpful Alpay was amazing! He sold a house for my uncle in Edmonton of Mehmet N. and he made the experience so comfortable and quick. He never gave up always kept him up to date with the latest properties and finally found him the best property. Highly recommended! TOP MAN.PositiveResponsiveness, Quality, Professionalism, Value
Denis Β· 25 October 2020
Agent replied Β· 24 October 2024
Hi Denis
Many thanks for your kind words, we love receiving such positive reviews and hope your Uncle is enjoying settling into his new home.
Kind regards,
Kings Group Walthamstow
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5/5
GoogleI've been dealing with this office over the last month in relation to a purchase.
Cant speak highly enough of the service, always professional and easy to speak with. Honestly great communication.
Special thanks to Volkan who I've been dealing with. He's been super helpful and reassuring during the stressful moments.PositiveProfessionalism
Family Β· 25 October 2021
Agent replied Β· 24 October 2024
Dear Client
Thank you for a fantastic review. It is an absolute pleasure working with you on your property purchase and we would like to thank you for your patience throughout the transaction.
Kind Regards
All the team at Kings Group, Walthamstow
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5/5
GoogleI would recommend Tremaine to anyone looking to purchase a property. He was enthusiastic, patient and very knowledgeable in regards to properties in the area. He didnβt rush viewings and maintained a professional level of service throughout my search.
Adzz Β· 10 January 2023
Agent replied Β· 9 January 2025
Hello Adzz
Thank you for your positive review. It has been a pleasure helping you with your property search. Thank you for being a great client to work with.
Kind Regards
All the team at Kings Group, Walthamstow
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1/5
GoogleDishonest communication and negotiation tactics - not the experience you want as a prospective, let alone first-time buyer. Ali was especially disappointing.
Tife Β· 28 March 2024
Agent replied Β· 24 October 2024
Dear Client
I am very sorry to see you have changed your 5 star review to a 1 star review. I understand this is a consequence of unfortunately not being able to secure a mortgage offer. Our office have tried and tried to help you find an alternative lending solution but at this time we have been unsuccessful. We hope we can continue to work with you and have more success in the future. Should you wish to discuss this further please do not hesitate to contact me on the following Email; reviews@kings-group.net
Kind Regards
Kelly
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5/5
GoogleAli was polite, called me before the appointment to check I was on my way. He was pleasant, patient and knowledgable. I was pleased to have dealt with him.
Charmaine Β· 25 October 2023
Agent replied Β· 24 October 2024
Hello Charmaine
Thank you for taking the time to post your positive review. Kings Group uses all feedback to help improve our staff and your will be a huge help.
Kind Regards
All the team at Kings Group, Walthamstow
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1/5
GoogleI reviewed a flat in manor park , made my offer and kept contacting the company they treat you like you weight nothing and they donβt reply or give yo I any feedback , itβs been so bad dealing with them specially this guy ( Gabriel ) which he should be a manager itβs very bad really dealing with them
Mohammed Β· 25 August 2024
Agent replied Β· 24 October 2024
Hello Mohammed,
Thank you for taking your time to write your review.
After looking into your comments with our Lettings Manager, I can see an Open Day was carried out where multiple applicants viewed the property and we would only take final and best offers given to us. Unfortunately another applicants offer was accepted by the landlord.
We hope you find a property that is suitable for you and we will assist where we can.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.