Every review we hold for the Waltham Abbey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTom and Daniel, I greatly value your patience. Your service was remarkable. You stuck with us when circumstances did not go as planned. Even when our prospective buyer pulled out at the last minute, you recommended us to keep faith and relist the home. You supplied us with continuous input. We are very grateful for your assistance and would recommend Castles in Waltham Abbey to anybody contemplating a house sale.
Dr · 17 October 2022
Agent replied
Dear Dr funke. Thank you for your fantastic review of which we regard ever so highly as it comes after you experiencing our service from the valuation of your property to completion. It was a rewarding transaction due to the complexities mentioned and we are extremely glad the house sale went through in the end! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 4/5
GoogleThe guys were great ! Everything went smoothly and eazy to deal with will jimbo
Operaelvis1 · 31 May 2023
Agent replied · 30 July 2023
Hi Alina. Thank you for your rating, however we do not have any details for you to show we have dealt with yourself. Please contact me as id love to gain further feedback! Daniel Tagliarini MNAEA, Branch Manager. 01992 711119 daniel@castles.london
★★★★★ 5/5
GoogleI found working with Castles on my purchase really straight forward. Daniel and Tom were upfront, communicative, responsive and professional from the first viewing to completion day. Thanks Guys!PositiveResponsiveness, Professionalism
Lucy-Anne · 25 August 2021
Agent replied
Dear Lucy-Anne. Thank you for your review. We are glad you found our service straight forward, we work towards providing a simple, upfront service, communicating with our clients at all times. Congratulations and wishing you all the best in your new home! Daniel Tagliarini MNAEA, Branch Manager. @daniel.tagliarini.mnaea
★★★★★ 5/5
GoogleCouldn’t recommend Daniel and the team at Castles enough, they done a fantastic job of helping with the purchase of our house and made the whole process stress free, thank you again!
Laura · 2 April 2021
Agent replied
Hi Laura. Thank you for your recommendation. It was a pleasure to assist you. Wishing you all the best in your new home. As always, if you need us- we are always here to help :)
Daniel Tagliarini MNAEA, Branch Manager @daniel.tagliarini.mnaea
★★★★★ 5/5
GoogleAs first time buyers, the process of buying a house was quite daunting. Tom and the team at Castles were refreshing, made our experience stress free and were always at hand when we needed them! Thanks boys!
Nafisa · 28 July 2019
Agent replied
Dear Nafisa, We are very pleased that you are happy with the Service of our Senior Sales Negotiator Tom. We wish you all the best in your new home.
★★★★★ 5/5
GoogleTom at Castles is the best estate agent I have ever come across. He made the process absolutely seamless! Responds to your emails ever so quickly and made the whole experience stress free! Communication and professionalism 5 STARS! I was so pleased with the service I received from Castles in Waltham Abbey that I recommended my Mum to use their branch in Edmonton for her sale (which she did). Would highly recommend Castles in Waltham Abbey for either your sale or purchase.
Farrah · 22 January 2021
Agent replied
Dear Farrah. Thank you for your superb words about our sales consultant Tom. Communication and response times can be tough in all industries during the pandemic, so it is even more great to see Tom excelled in this skill. We thrive on recommendations and to hear that your Mum is now using Castles is fantastic. Wishing you and your mum all the best for the future! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleI highly recommend Castles Estate Agents in Waltham Abbey. Both Tom and Daniel go above and beyond to ensure a smooth home buying and selling experience. They are both very professional, yet very friendly and put your mind at ease by answering any queries you may have about the process, nothing seems too much trouble for them. I am very happy with the service I have received from Castles and would not hesitate to recommend them to friends and family. Five star service.
Linda · 6 November 2020
Agent replied
Dear Linda, its been a pleasure working with you throughout the years. Thank you for your review and we look forward to seeing you on completion day! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleMeeting Tom from this estate agency was a pleasure. His friendly and informative approach made our house-hunting experience enjoyable. Despite not yet purchasing a property, we were impressed by the professionalism displayed by both Tom and the company. Highly recommended for anyone in search of a positive real estate experience!
Umut · 26 February 2024
Agent replied · 24 August 2024
Hi Umut. Thank you for your 5 star review for our sale sales consultant Tom even though you have not yet found a property through us. The attributes yo have mentioned feel us with pride and I hope Tom can find you your dream home soon! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleExcellent service, I would highly recommend castles estate agents in Waltham Abbey to anyone who is considering buying/selling their home.
Daniel and Tom work really hard, they give detailed honest advise and they are always available to help you with any enquires.
I also found that they do get back to you very promptly with any information that they have and they help to make your move process go as smoothly and as quick as possible, thank you both for all you have done to get our family in our dream home, we couldn’t be happier.
Elaine · 30 July 2020
Agent replied
Hi Elaine. Thank you for your kind words. It was our pleasure in being apart of getting your family their dream home. Thank you for selling and buying through Castles. Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleTom was very nice and helpful!
He always checked in on me and discussed every process.
Obehi · 15 January 2023
Agent replied
Hi Obehi
Thank you for your kind words about Tom. Wishing you all the happiness in your new home. Wishing you a happy new year for 2023! Daniel Tagliarini MNAEA, Branch Manager,.
★★★★★ 5/5
GoogleDaniel and the team at Castles have been fantastic throughout the moving process.
Andrew · 9 March 2023
Agent replied
Hi Andrew. Thank you for instructing Castles to sell your property and for buying a property through ourselves. We are happy you have received a fantastic service. Wishing you all the best. Daniel Tagliarini MNAE, Branch Manager.
★★★★★ 5/5
GoogleI purchased my flat through Daniel and Tom and their service has been amazing! They were very personable and professional, it felt like i was dealing with true friends. They too are very straight forward to deal with if you listen to them you will not regret what they say
Davide · 28 December 2023
Agent replied · 24 August 2024
Hi David. Thank you for your 5* review. We are ever so happy you purchased your flat through us. We will certainly keep in touch! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleDaniel and Tom have both been fantastic through the whole process of the house sale. They have stayed in contact and worked hard at making sure the sale went through as smoothly as possible. Our house was previously on the market with two other agents in the Abbey who did not communicate with us at any stages or show any enthusiasm in wanting to sell our property past posting adverts on the selling websites. However, the experience with Castles was completely different and pushed to get the sale needed.
Fully recommended, wish we had gone with them in the first instance.
Gemma · 28 July 2019
Agent replied
Dear Gemma, Thank you so much for your glowing review. We are so happy that after trying with two other agents that we sold the property and provided a superior service. I believe in keeping our vendors updated throughout the whole process and I am very happy that your request to have simple updates throughout was fulfilled. We wish you all the best. Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleDaniel and Tom are an excellent team thank you for your hard work getting our house sale through to completion
John · 13 April 2025
Agent replied · 24 August 2024
Hi John. Many thanks for your review. It was a pleasure in selling your property and completing on the transaction today! Wishing you all the best. Daniel & Tom.
★★★★★ 5/5
GoogleFantastic service from Castles. Just sold my house in the Abbey managing everything for us from the outset to a successful sale including managing the house clearance. It was a tough time for us managing a family bereavement and living in …
Graham · 13 April 2024
Agent replied · 24 August 2024
Message reply from Daniel Tagliarini MNAEA, Branch Manager: Hi Graham. Many thanks for your glowing review. It was a pleasure in selling your house for you and keeping you up to date within the different time zones! All the best, Daniel.
★★★★★ 5/5
GoogleI would highly recommend using Castle Estate Agents in Waltham Abbey. This is the 2nd time we have dealt with this agent and they do not fail to deliver. After being on the market for 6 months with another agent, within 5 days of being with Castles we had 4 viewings and an offer on the table. Daniel and Tom could not have been more helpful if they tried, nothing was ever too much trouble for them!
Lewis · 10 December 2019
Agent replied
Dear Kayleigh, Thank you for your comments. We are very happy you decided to use Castles again and for a second time you were happy with our service. After being on the market for a few months with another agent, our main goal was to get you moving ASAP and I am glad we delivered! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleBoth Daniel and Tom were courteous, professional, clear and concise when communicating throughout the whole process. I would highly recommend using Castles Estate Agents. Thank you Daniel and Tom.
Cheryl · 4 October 2019
Agent replied
Hi Cheryl, thank you for the review and recommendation. We wish you all the best in your new home. Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleDaniel & Tom worked TIRELESSLY to ensure my sale went through, was chain free so supposedly straightforward. Due to no-one's fault we hit some delays but Daniel & his team ensured that all stakeholders were communicating regularly and doing what was required.
I truly feel that Daniel does what that cliche says...goes that extra mile.
Can't recommend team enough as before I even met the guys, it was their very slick marketing that caught my eye!
Have already recommended to a friend who will soon be moving; use Castles as Daniel & team are superb!
Yvonne · 31 July 2017
Agent replied
Dear Yvonne, thank you again so much for your kind words. It has been a true pleasure in being involved in helping you move home. We really do appreciate your recommendations to friends, this is what much of our business is founded upon. A big thank you for being such a lovely Vendor! Daniel.
★★★★★ 5/5
GoogleDaniel at Castles waltham abbey did an excellent job on helping us buy a home and at restoring our faith in estate agents at a point where we had almost given up hope on buying our first home due to dishonesty from various estate agents. He tirelessly responded to our never ending emails and constantly chased up our sellers/solicitors to make this happen for us. His efforts are very much appriciated and we would highly recommend him.
Helen · 28 July 2019
Agent replied
Dear Helen, I am glad to hear we have restored your faith in estate agents, this is our aim from day one in dealing with clients. Even though you have now moved in; if you do require any further help, advice or just for a general chat, please do get in contact us. Thank you.
★★★★★ 5/5
GoogleDaniel and the team were fantastic. I felt I could relax while they took care of everything from marketing the property, selling it, recommending solicitors/ mortgage advisers, to making sure everything ran smoothly up until moving day. They even helped with my onward purchase even though I was not buying through Castles themselves. Thank you and would highly recommend!
Helen · 28 July 2019
★★★★★ 5/5
GoogleFantastic service Tom was a great help throughout and helped us get out first home
Joe · 16 March 2022
Agent replied
Hi Joe. Thank you for your review. Wishing you all the best in your first home! If you do need anything else moving forward, please do hesitate in contacting us. Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleA very helpful and problem free experience through Daniel and his team throughtout the purchase of our property.
Would definetley recommend Castles to someone in the future.
Prescilla · 31 July 2018
Agent replied
Dear Prescilla & Atish. Congratulations on the purchase of your new home! We wish you many happy years there and are proud to be a part of your first house purchase. Thank you for the recommendation and we are very happy we made the process as problem free as possible. Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleI bought my first home through Castles of Waltham Abbey and found the service to be outstanding. Daniel and Tom went beyond of what I expected them to do, not only when first viewing the property but all the way through completion. I would highly recommend them to anyone looking to sell or buy in the area.
0966george · 28 July 2019
★★★★★ 5/5
GoogleProfessional and efficient. Tom and Dan were great with our move and always available to talk too! Thanks guys!
Dee · 24 March 2021
Agent replied
Hi Dee. Thank you for your review. Being available to talk to is one of our main priorities, so it is very pleasing to hear this was a major positive for you! Wishing you all the best, Daniel Tagliarini MNAEA, Branch Manager. @daniel.tagliarini.mnaea
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