Trusted Agent profile · Waltham Abbey, Essex
★★★★★
234 reviews across 3 platforms
2-4 Highbridge Street, Waltham Abbey, Essex, EN9 1DG
Part of Castles, see every office.
Castles's office in Waltham Abbey, Essex, at 2-4 Highbridge Street, is rated 4.8 out of 5 across 234 reviews on three platforms, including 231 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Castles won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Castles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Waltham Abbey office, from every platform, shown as written. First names only.
5/5
GoogleReally great and efficient estate agency. Both the gentlemen were really helpful.
Hi Jack. Thank you for your 5 star review. We are ever so glad you were happy with our service. If you do need anything else in the meantime, do let us know. Daniel & Tom.
5/5
GoogleHighly recommend Castles. Thank you Daniel and Tom for an easy and smooth house sale. Great team!!
Dear Barbara. Thank you for your 5 star review! We are glad the transaction was a smooth one. Wishing you all the best. Daniel Tagliarini MNAEA, Branch Manager @daniel.tagliarini.mnaea
5/5
GoogleDan & Tom were very helpful with the whole process and always kept us informed and updated. Would highly recommend Castles Estate Agents.
Thank you Gemma. We are very happy that we assisted in the purchase of your first home together. Thank you for your recommendation!
5/5
GoogleExcellent service I would highly recommend, by far the best estate agents in Waltham abbey. I dealt with most of the estate agents in the area and these are the most professional and organised, they get the job done. Both Daniel and Thomas dealt with the sale and a new purchase for me, I would definitely use them again. Amazing team and they deserve all the praise they get.
Dear Alex. Thank you for your fantastic review. Its been a long process for you and know you have dealt with many agents in Waltham Abbey. To be told Castles are leaders in the area makes our team very proud and even more determined to keep up with such high standards. We are so glad you have sold and purchased within Waltham abbey. Keep in touch! Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleProfessional and friendly service. Highly recommend this estate agency when selling your home.
Thank you Carole for your 5 star review.
5/5
GoogleExcellent service provided by Mr Daniel and Tom
Dear Sajjad. Thank you for your kind message. If you need anything further do not hesitate in contact us. Castles team
5/5
GoogleTom and Daniel were very helpful, professional and always quick to reply to any questions we had. They kept us updated throughout the whole process. Highly recommended! Thank you both for all your help.
5/5
GoogleFrom start to finish Daniel and Tom have been absolutely brilliant. Our home was sold in under a week, which was amazing and throughout the whole process they have been so professional and understanding. If you are selling your home, please give these guys a call. They are fab!
Dear Amy & James. We are ever so happy you were happy with our service, during buying and selling a property with us, from start to finish. Thank you for recommending Castles. Wishing you all the best in your new home! Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleDaniel & Tom helped with the sale of my home. They were very proactive in finding potential buyers and our property was on the market not even a week when an offer was put in. During the conveyancing process, they were quick to liaise with solicitors, our buyer and us (the vendors) to ensure a smooth and quick process! I couldn't recommend them enough!
Dear Angeli. We are so happy that we sold your property, especially where you also purchased it via us! So thank you for using Castles again. It is of paramount importance to us that we provide a smooth, quick transaction. We wish you all the best for the future. Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleTom was excellent, kept us in the loop the whole time. A friendly and professional service!
Dear Phoebe, thank you for your review of Castles Waltham Abbey. We strive to provide friendly, professional service. And it seems we have delivered! Thank you and wish you all the best. Daniel, Branch Manager.
5/5
GoogleTom was amazing answered all our questions. Fantastic service. Would recommend. Thanks Tom.
Hi Sarah. Thank you ever so much for your kind words regarding our sales consultant Tom. Even though you have found a property via another agent, you still took the time to give Tom a five star review of which we are ever so grateful! Wishing you all the best in your purchase! Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleI would 100% recommend Tom and Daniel best service ever
Hi Marie. Thank you! It is great to hear you would recommend us. Wishing you all the best for the future. Daniel Tagliarini MNAEA, Branch Manager @daniel.tagliarini.mnaea
5/5
GoogleHaving never sold a property before, I could not have asked for a better team than Daniel and Tom to support me throughout the process. Right from getting the property on the market to the exchange of keys, the guys were always super professional, proactive in their communication and dogged in chasing buyer's solicitors! An excellent service - I would highly recommend Castles.
Hi Simon. Thank you for your kind words. I am glad you were happy with the service and id like to wish you a big congratulations from everyone hear at Castles Waltham Abbey. Daniel Tagliarini - Branch Manager.
5/5
GoogleI have used Castles for a long time now and always find Dan and Tom a pleasure to deal with! Their communication is fantastic. I have always found them very professional in their approach with outstanding customer service and therefore highly recommend them. Definitely, Will be recommending you as I have a few friends also searching at the moment! Thanks so much again!
Hi Laura, Thank you again for such positive thoughts on our team. Its so nice to have worked together to now being friends locally. Keep in touch! The Castles team.
5/5
GoogleVery professional and easy to work with. If you’re looking for a seamless and free way to sell your property please contact the team here. Really recommend using them.
Hi Behcet. Thank you for your review. We are ever so glad we have completed on the sale of your property. All the best. Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleTom has been fantastic! Great, friendly and effective service. Highly recommended. Thank you.
It was a pleasure meeting you today on your completion day Onur. I am ever so happy that you were pleased with the service provided by Tom! Good luck with the work and we would love to see once its all done! Kind regards, Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleDealing with Tom and Daniel directly has been absolutely amazing. They have seen me through the purchase of my first property. What an amazing estate agents and really good people. I cannot begin to thank them enough for all they have done for me. Superb from start to finish Joe Hampshire
Hi Joe. Happy completion day! Thank you for your fantastic review. We are glad you were happy with our service throughout the whole transaction. All the best, Daniel Tagliarini MNAEA, Branch Manager
5/5
GoogleDaniel and Tom are wonderful. Whether you are buying, selling or both they are on hand for any queries and keep you informed of everything along the way. A stressful process made slightly easier with these two!
Hi Tara! Thank you for you review. It has been a joy to sell your properties throughout the years and for you to buy through us also. Wishing you all the best, Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleCastle's estate agents have provided an excellent service credit goes to Tom Reynolds who has been a star. Very efficient at all times, friendly, understanding, informative and willing to help where he can.
Hi Shabana. Thank you for your review. We are proud of the service Tom provides and its great to hear that you are happy with his service. Tom has been apart of the team for 8 years now and has become an intrinsic part of helping people find their dream home within and around Waltham Abbey. Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleDaniel & Tom have excelled in the recent sale of our home. Two honest and genuine guys with a desire to help make moving home as seamless as possible. For anyone looking to sell their property in the Waltham Abbey area we couldn’t recommend Castles highly enough.
Thank you Sam for your 5* review. It is important to us when we receive reviews at the end of the process of selling your property, from valuation stage all the way through to completion, as we feel your comments are more meaningful once you have experienced a full working relationship. We look forward to still seeing you in and around Waltham Abbey! Daniel Tagliarini MNAEA, Branch Manager.
5/5
GoogleTom was great to work with throughout the transaction and its really refreshing to work with an estate agent that goes above and beyond to get the sale to go through instead of just leaving it to the solicitors like most agents do!!
5/5
GoogleWe have used Castles Waltham abbey for a number of years and for literally all the services they offer. They are hugely professional and great to deal with while navigating through selling and purchasing property. To be put it simply, they always have the nicest properties on their books in Waltham Abbey. Your very welcome you were all great.
We really do appreciate your review. We hope we can offer our services for many more years to come!
5/5
GoogleI would recommend these guys to anyone. They were professional, responsive and honest, rare for an estate agent but true. They always kept me informed even if there was bad news to tell and were always frank and honest. If you are looking for a reliable, professional and honest agent these guys hit the brief.
Christine, thank you for the review. We always do our best to provide the service we believe our vendors deserve. Thank you for being such a great vendor to deal with through out the transaction! Daniel Tagliarini MNAEA- Branch Manager.
5/5
GoogleDaniel and Tom from Waltham Abbey Castles were instrumental in helping get my house purchase over the line. …
Message reply from Daniel Tagliarini MNAEA, Branch Manager: Matt, your words mean so much to Tom and I. We are so glad that you have now completed on your purchase. It was an absolute pleasure in being instrumental in getting the sale through. Pop by next time you are passing! Daniel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Castles, Waltham Abbey won Trusted Agent; Castles, Hemel Hempstead won Trusted Agent; Castles, Aldershot won Trusted Agent.
