Connells Walsall reviews

★★★★★ 5/5

Trustpilot

The Dundee Belvior Team Excellent

The Dundee Belvior team provided excellent service making it possible for a non local to move in quickly and consistently resolved concerns. Highly recommend!

J · 16 March 2026

★★★★★ 1/5

Trustpilot

Do not rent from this company and…

Do not rent from this company and certainly do not rent 5 greenwater meadow hollingworth which is a ground floor flat the property above is constantly banging late at night he parades about in front of the window his underwear they will not do any repair I reported a couple of repairs that need to be done then a month later received a section 21 I have stage 4 cancer , the previous tenant commited suicide in here and it smells of raw sewage

Tracy · 19 May 2024

★★★★★ 5/5

Google

Fantastic service from Sophie Adams at Connells, Walsall. She made the process very easy and straightforward for us. Very impressed with this level of efficiency and professionalism. Thank you Sophie!!!PositiveResponsiveness, Quality, Professionalism, Value

Sarita · 11 January 2021

★★★★★ 5/5

Google

I am happy with the service I am currently getting

Max · 1 October 2025

★★★★★ 5/5

Google

Had a great experience with Connells. Bethany was really helpful finding somewhere that met my criteria but was also affordable (a tough ask in todays climate). Great communication, quick turnaround and would recommend contacting for anyone struggling to find a place

Jasmine · 26 October 2023

★★★★★ 1/5

Trustpilot

tenant in Edinburgh

As a tenant in Edinburgh, our almost 2 year experience with belvoir has been dreadful to say the least. It wouldn’t be hard to say that I’ve met schoolchildren with more professionalism and honesty than the staff of belvior. Numerous complaints about the property will get ignored, looked over and require months of calls and emails to have something done no matter if the issue is dangerous or damaging to health. It’s quite obvious to see that the company has little to no care about anything but the money coming from the property and will do their best to keep their foot in the door scrounging off the income. When challenged upon their poor mannerisms and backtracking they will just brush over it as a little mistake. All this before I’ve even mentioned the demanding emails that seem very questionably legal.Don’t work with belvoir unless it is your very last choice and you have no issues with banging your head repeatedly against a wall.

Nathan · 19 April 2024

★★★★★ 5/5

Trustpilot

Thank you Amy-Louise

I would like to say that Amy-Louise from the Portsmouth branch has been absolutely amazing. She’s a very pleasant and lovely lady who’s been very patient with me. Thank you Amy-Louise, there’s been no stress with this at all. Very professional

Annalise · 3 October 2023

★★★★★ 5/5

Google

I had a wonderful Experience there, Beth was friendly and helpful in finding a place for me to stay for me and my wife Laura. Answered all of my questions and I am very thankful. Thank you for your time!

John · 26 October 2023

★★★★★ 5/5

Google

I am very happy with the Connells letting agents. They helped me get an accommodation without stress. The staff were kind,loving, patient and took care of every of my concerns. My regards to Adams, Taylor Jackson, Therese.You people are amazing .I will always recommend you to anyone looking for accommodation. Thank you all.

Eugenia · 30 December 2023

★★★★★ 4/5

Google

Iav been using connels letting for a very long time.staff are very polite and accommodating.they have many years of experience with issues that arise.

Robert · 9 April 2025

★★★★★ 1/5

Google

Pretty poor. Was supposed to have arranged a viewing for Tuesday just gone never materlised. Guess they are making too much money in retail sector. Media blames landlords for high rentals I think the spot light should be on agents who charge unnecessary fees to tenants every year.

Thebrummieyorky · 29 March 2024

★★★★★ 1/5

Trustpilot

WORST LETTING AGENTS EVER

If I could give them 0 I would they are THE WORST LETTING AGENTS EVER they don't give a damn about their tenants, they make constant mistakes that can be avoided, are not competent at their jobs at all and they're thieves they take your money and do whatever they can not to give it back including making up lies. Never just accept anything they say at face value and challenge them on everything. Literal worst letting agents I've ever had to use. Disgusting behaviour ignoring tenant pleas for help and covering up landlords illegal doings. Currently reporting them to the council for the treatment I've received. As useful as a chocolate teapot the lot of you.

Blue · 17 March 2024

★★★★★ 5/5

Google

I found the lettings team at Connells Walsall very professional, very polite and extremely helpful. I would especially like to say a big thank you to Jordan Cook who was fantastic and very helpful in finding my new perfect home. Thank you to all at Connells for the fantastic help.

Gary · 26 October 2022

★★★★★ 1/5

Trustpilot

missing deposit operty in Glasgow…

Anyone renting a property in Glasgow and surrounding area that was previously under edzell check your paperwork!! I have been informed there is no record of paying deposits for flat or pet (do you know a letting agency that does not take a month security deposit 🤔) luckily we have e mails and copy of records so im taking legal advice in this matter!!absolute joke is

Angela · 29 October 2024

★★★★★ 5/5

Google

Bethaney Merrell was exceptional when it came to be finding my place last month, she had kept me updated throughout the whole process and answered any questions I had and went step by step throughout forms and any files that needed to be done that I had struggled with! She was great and professional.PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 26 October 2021

★★★★★ 5/5

Google

So helpful, gorgeous looking people with smile and good heart while being Professional. I'm happy to have a deal with you. I look forward to more business deals and recommending Connells to friends. Thanks Bethany and Adam.

Sanjo · 26 October 2023

★★★★★ 1/5

Google

They have skill issues with answering the phone.

S · 8 September 2025

★★★★★ 5/5

Google

So grateful for all the help Taylor Jackson gave me when it came to finding my new home. She talked me through everything & made it a stress free transition. She is an amazing asset to Connells and i would recommend them to everyone

Caitlyn · 28 April 2024

★★★★★ 5/5

Google

Connells Estate agency is a sure bet for anyone looking for accommodation or a house to buy in Walsall, West Midlands or England generally.. Taylor Jackson, one of the estate agents at Connells was very professional, courteous, polite and helpful...She keeps to time and was of immense assistance to me Thank you

Nnamdi · 26 October 2023

★★★★★ 2/5

Trustpilot

I had no hot water from my combi boiler…

I had no hot water from my combi boiler over the weekend i understand that at the weekend the office is closed.

Andrew · 9 February 2026

★★★★★ 5/5

Trustpilot

Always a pleasure to deal with Julie

Always a pleasure to deal with Julie. A very supportive, professional and friendly lady.

E.M · 12 April 2026

★★★★★ 5/5

Google

Want to say a massive thank you to Keeley, who's very professional and went out of her way to help me and managed to save loads of money. Made all the processes really quick and easy to understand, and was always available when I needed anything. Reliable, helpful and super supportive, couldn't have asked for anyone better! Thank you!

Gita · 26 December 2020

★★★★★ 1/5

Trustpilot

Disappointed

Unfortunately, we trusted them with looking after our property whilst we were abroad. Although we cannot fault their communication and collection of rent, the inspection regime was shocking. On our return we received a final inspection report stating everything clean and tidy and so we refunded the deposit. 4 weeks later we are finally completing the repairs and rectification work including a fist sized hole in a wall, not reported. Would not recommend.

Mark · 18 May 2024

★★★★★ 5/5

Google

Connells Walsall made me feel welcome from the second I walked in, dealt with Sophie in lettings couldn't have asked for a better experience she was very polite, friendly and extremely helpful, thank you sophie and to the rest of the team in walsall. I would 100% recommend Connells in Walsall when looking for a new place to live..

Fauzia · 26 October 2020