1/5
TrustpilotI would give half a star if I could…
I would give half a star if I could these people are rude I would suggest no-one ever use them!They are the worst estate agent I've known
Trusted Agent profile · Walsall
Connells Walsall reviews
★★★★★
783 reviews across 2 platforms
57-59 Bridge Street, Walsall, WS1 1JQ, WS1 1JQ
Connells's office in Walsall, at 57-59 Bridge Street, is rated 3.0 out of 5 across 783 reviews on two platforms, including 303 Google reviews rated 4.5.
Reviews
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotOne of the worst experiences I’ve had
One of the worst experiences I’ve had. Extremely poor communication. Nearly lost my current home. Silver lining I didn’t end up moving into a house that would have been managed by them
1/5
Trustpilotthey lied
went to view a flat and they were not there. they lied they cancelled by email but they never emailed cancellation only confirmation.
5/5
GoogleThe best estate agent in Walsall with excellent service and good customer relations with wonderful staff like Bethany who put all her efforts to make sure you get what you needed.
4/5
TrustpilotVery helpful people to sell with
Have been dealing with the Evesham branch and they have been really helpful. They never fail to get back to me and they make what can be quite a scary process much easier. Would recommend them if you are trying to sell.
1/5
TrustpilotBelvior Estate agents are Scammers
Scammers! Do not trust them. Worst of do not share your document with them like we did. They are completely untrustworthy.
5/5
TrustpilotHighly recommend using belvoir
Highly recommend using belvoir, they are constantly going above and beyond for their tenants and just constantly being the best
5/5
GoogleSophie Adams (Lettings Negotiator) is fantastic! Helpful, knowledgably, friendly and genuinely cares about her clients needs. She has been there to provide help and guidance every step of the way and I can not thank her enough! If you are looking to let - contact SOPHIE ADAMS! You will be in safe hands!!!
5/5
GoogleI moved to the UK from my home land looking for a rental property; not only were the girls in the lettings department friendly but they were the most professional people I have ever met! Nothing was too much for them and they were always available to talk to when I needed them. I will defiantly be recommending them!
1/5
TrustpilotDON’T TRUST THESE GUYS THE PROPERTY I’M…
DON’T TRUST THESE GUYS THE PROPERTY I’M RENTING FROM THEM IS MOULDY AS HELL AND THEY WONT DO A THING ABOUT IT! WASTE OF TIME!
5/5
GoogleExceptional service before during and after letting with these very professional and commited to ensuring my new home was an is perfect. Will definitely recommend
Agent replied · 25 October 2024
Hello, thank you so much for taking your time to provide our Walsall team with a 5* review. If you ever require anything else from our team, we will be more than happy to help.
1/5
TrustpilotThe Ruthless agents in town
The Ruthless agents in town. So many bad reviews and still they are operating. They dont have humanity. Carl the director and Jaynce the sales person just bully customers. They extracted a huge amount from customers and never care for them. Worst agent to be named. I would never suggest this agency to anyone.
5/5
TrustpilotWhat a fantastic team so friendly and…
What a fantastic team so friendly and extremely helpful made the whole process of renting a breezeWould not hesitate to recommend them
1/5
TrustpilotStress you out for each tinny issues
Stress you out for each tinny issues. If you have to use belvoir service, DONOT be with Mr Yari and Miss Carine. Someone else may have a potential.
5/5
GoogleThe whole process was smooth, especially with the help from Bethany and Adam. They are very professional and swift with delivery. I will definitely recommend their services
5/5
GoogleSophie from Connells Walsall really helped my cousin relocate to the West Midlands. She was so friendly, went out of her way to help, and made it really personal at the viewing. Thank you so much for all your help, couldn't have done it without you. Totally recommend speaking to Sophie.
1/5
TrustpilotTerrible estate agents
Terrible estate agents. Multiple issues throughout the property not fixed. One of these issues being a broken balcony door letting in a cold draft through winter. Tried contacting the agents every 2 weeks to either no response or lies. Would never deal with this company again.
5/5
GoogleConnells Walsall have just helped us sell a much loved family home. We couldn’t have asked for better service. 5 star all the way. They did all the viewings for us. 25+ in 2 days. Amazing. And found us lovely buyers. All in all it took around 7 weeks. Thank you All the Connells team.
1/5
TrustpilotIf I could give no stars
If I could give no stars, I would have. Worst letting agency I've ever used. They'll let you live in a damp house that literally rains indoors, yet they'll be useless in helping the tenants get any justice. Never ever using them again
5/5
GoogleNatalie and Harjinder did excellent job when we were looking for a property to rent. They were helpful and so nice to us everytime we were up with some question. I would 100% recommend Connells in Walsall when looking for a new place to live. You will find professionals on the right place.
1/5
TrustpilotI’ve found this company to be very…
I’ve found this company to be very unreliable and arrogant. . Make promises they do not keep. Promise to call back. They never do. Basically all talk and no substance.
1/5
TrustpilotVery poorly managed
Reported to them at the start of January 2016 that the boiler was not working properly as it was constantly fluctuating between hot and cold, making taking a shower very uncomfortable and painful. After weeks of sending emails and phone calls, the boiler still has not been fixed as of April 5th 2016.
5/5
GoogleSophie Adams showed myself and my partner around an apartment. She was so polite and very informative. She has also offered to help us will any other searches we are going to do soon. Very happy with her service :)PositiveResponsiveness, Professionalism
1/5
TrustpilotReally bad
Really bad, was told I would get a viewing nearer the date and never heard a word. Got in touch to ask, no reply.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
