Trusted Agent profile · Walsall
★★★★★
783 reviews across 2 platforms
57-59 Bridge Street, Walsall, WS1 1JQ, WS1 1JQ
Connells's office in Walsall, at 57-59 Bridge Street, is rated 3.0 out of 5 across 783 reviews on two platforms, including 303 Google reviews rated 4.5.
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
1/5
TrustpilotStay a way from from this mediocre…
Stay a way from from this mediocre letting agency. Positive reviews that are written, here and on another sites are written by employees. I recognise their names. They are greedy, will charge you for everything. Horrible staff and they should lose licence as they are dishonest and very nasty people.
5/5
GoogleVery professional staff. Sophie especially who helped me with all my questions and queries. Had bad experiences before with other estate agents but connells is by far the best one. Thank you sophie and to the rest of the team in walsall. Massive help!
5/5
GoogleThrough Walsall Connells, I managed to find my new rented place. Sophie Adams (lettings negotiator) was helping me along the way. Even as a foreigner, I had no problems understanding the procedure, as she was very helpful and good at explaining things. Thank you!PositiveProfessionalism
5/5
TrustpilotI was lucky enough to have Paul Griffin…
I was lucky enough to have Paul Griffin as my property manager. He was extremely professional, friendly and helpful. Would recommend!
5/5
TrustpilotWe just bought our apartment with their…
We just bought our apartment with their help.Staff very friendly and helpful.Ve are very satisfied with them.
5/5
GoogleI must say I am quite impressed with the services received from Bethany and Adams. It was prompt
1/5
TrustpilotAwful
The Tyndale lettings branch is completely awful. Avoid.
5/5
GoogleI had a great experience with Sophie and Adam at Connells. Thanks for helping with the process of moving into my new property. They were both friendly, professional and were always happy to answer questions. Communication was always really good. Thank you!PositiveResponsiveness
1/5
TrustpilotThirsk branch complete waste of time
Thirsk branch complete waste of time, enquired about a let they had rang 3 times never rang back when promised also just put phone down on one occasion. Emailed no answer so the poor owner of the property has lost a very good prospective Tennant.
5/5
GoogleI had a great experience with Sophie and Adam at Connells. Thanks for helping with the process of moving into my new property. They were both friendly, professional and were always happy to answer questions. Communication was always really good. Thank you!PositiveResponsiveness
1/5
TrustpilotDo not trust these people!!
Do not trust these people!!They have lied to the landlord and also lied to my potential future landlord with untrue statements whilst breaching Data protection laws.
5/5
TrustpilotI have been dealing with the Sheerness …
I have been dealing with the Sheerness office in relation to the purchase of my next property .Mark and Karen have been very helpful and fantastic negotiators. Mark has provided me with regular updates.Highly recommended
1/5
TrustpilotIf you want get your deposit back
If you want get your deposit back, don't rent from these agency. Doesn't matter how good you look after house and how you will clean it after you decide move out, they will find something to not give back your money.
1/5
TrustpilotScum of the earth
Scum of the earth. Went all the way across Manchester with a confirmed appointment. They didn't show up, didn't take my call and didn't return my voicemail. I feel so sorry for the person that is trying to sell their house.
5/5
GoogleStaff have been great all the way through Sally for our first viewing was why we are and have stc sold our home. The valuation and assistance given as we priceed second to none. I have already recommended friends to sell through them Thank you
1/5
TrustpilotWhat a joke
What a joke. Called 3 times for an urgent matter and you get put through to a call centre Everytime! Who just take a message and pass on on?!
5/5
GoogleAbsolutely amazed with the service we have received from Ellie and Adam at the Walsall branch. Ellie in particular dealt with everything so smoothly and professionally and took as much of the headache out of our situation as she could. Would 100% recommend!
1/5
TrustpilotWould not recommend
Would not recommend! Trying to purchase 2 properties through them, and the lawyers they recommended to the vendors are extremely poor, very slow and unresponsive. The process has been unusually difficult all round.
4/5
GoogleSo very helpful and Customer Service excellent, Helped me out in what I wanted to know Thank you very much for help xx 😊 …
1/5
TrustpilotIncompetent timewasters
I was shown an apartment advertised for let, with an earliest move-in date 20th of December. However, we were told on site that it will not be available until well into the following month (as it was under major renovations). Very disorganised.
1/5
Trustpilotdo not touch them with a barge pole
Rude, arrogant. Never answer the phone, Rude, abrupt emails, not interested, NO help at all. Quick enough to take your money each month and never actually get anything done! Shambolic establishment
5/5
GoogleWhat a great team! - Professional, polite and friendly. Really informative and the communciation was excellent. Both Adam and Sophie helped me to secure a lovely new home. I highly recommend using Connells.PositiveProfessionalism
5/5
TrustpilotFrom start to finish absolutely…
From start to finish absolutely excellent 👍
1/5
TrustpilotIt is pathetic and very rude
It is pathetic and very rude. Their maintenance department is just awful .Just want to make money nothing else.
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