Bairstow Eves Walsall reviews

★★★★★ 1/5

Google

I would have gave 0 stars if I could. I had paid £600 for a property that I was told time and time again would be mine if the credit checks go through. All my checks went through fine I turned up at the house today for a viewing only for no-one to turn up. Phoned Jenny, the agent who was dealing with the property, for her to tell me someone else had applied and it's gone. Why did I pay £600 for them to let someone else apply?? Why was there 2 other people waiting to view a property that I was told was mine pending credit checks? Not only have you robbed me of £600 for nothing you left me to travel in the rain with my kids to view a property that no-one turned up to show me! No one let me know of this before hand! Worst service I've ever received and I would advice everyone to steer well clear! I want my £600 back ASAP!

Kirsty · 29 July 2019

★★★★★ 5/5

Google

I have found the staff very friendly and professional I dealt with Kylie and found her very friendly and easy to deal with. Thank you for all your support and assistance

Diane · 18 November 2024

★★★★★ 5/5

Google

Thank you to the team at Bairstow Eves Walsall, for all your help and assistance with the sale of our property. Thank you to Stacey, Preet, Molly and the rest of the team. Highly recommend the service!

Robert · 16 August 2024

★★★★★ 5/5

Google

I would just like to say a huge thank you to Stacey and the team for making my first home become a dream. The mortgage service and all under one roof Bairstow eves provided me with was a smooth and trustworthy process. Stacey went above and beyond to her me and my family in before Christmas. Me and my family got to spend CHRISTMAS in our new home for the first time thank you cannot recommend these guys enough.

Kelly · 8 July 2019

★★★★★ 5/5

Google

Sold my property and purchased with Bairstow Eves all staffs service has been outstanding and would highly recommend. Thank you

John · 23 June 2026

★★★★★ 5/5

Google

Would like to share my experience, the staff I encountered from the Walsall branch where absolutely brilliant (especially Naomi and Stacey). Very professional and always willing to help. Made our letting very easy, and made the sale of our property totally stress free. Would definitely recommend.

A · 11 February 2024

★★★★★ 5/5

Google

The team at Bairstow Eves have been great, always so helpful when I’ve rang up and had a query, and so welcoming each time I’ve been into the office. They have worked above and beyond to provide excellent service, and are highly recommendable - a special thanks to Naomi and Stacey who have supported me in buying my first home. Thank you!!

Emily · 25 November 2022

★★★★★ 5/5

Google

Would like to share my experience, the staff I encountered from the Walsall branch where absolutely brilliant (especially Naomi and Stacey). Very professional and always willing to help. Made our letting very easy, and made the sale of our property totally stress free. Would definitely recommend.

Gurjit · 6 February 2024

★★★★★ 5/5

Google

As first time buyers, Stacey and Sunny have been absolutely fantastic! Really helpful from start to finish & always happy to help with any queries. 10/10 recommend, thank you so much!

Oliver · 30 March 2026

★★★★★ 5/5

Google

I used these guys a go for the 1st time, having used many other estate agents, but gotta say they are great, & I'll be using them again. Right from 1st contact & Kate's valuation, to Grace being a tigress with follow through & chasing. First Class professional service from Stacey & co, who clearly runs a good ship. Thanks Ladies

Neil · 25 November 2022

★★★★★ 5/5

Google

Want to give a massive thank you to Sarah Collins for being such a breath of fresh air in helping with my mortgage. From the first call I just knew she was going to be a star. Such a lovely woman. From start to end I didn’t have one worry or stress she got me sorted very fast. I will definitely be recommending her to my family and friends.PositiveResponsiveness, Quality, Professionalism

Carla · 14 July 2021

★★★★★ 5/5

Google

Stacey is absolutely wonderful. took the time to understand our requirements and exactly what we are looking for. Listened and provided great help as well as a proactive approach!

Zahid · 16 November 2024

★★★★★ 5/5

Google

I had a great experience with Barstow Eves Walsall in buying my first home. Preetkamal was super helpful throughout the process with great communication and quick response to my questions and concerns. Thumbs up for Preet and team!

Atif · 15 June 2024

★★★★★ 5/5

Google

Highly recommended , from day one when Kate carried out the valuation to exchange of contracts you couldn’t ask for a more professional service. Naomi and Emily arranged the viewings and were always attentive when showing potential buyers around. Behind the scenes Lucy was absolutely amazing , her emails and updates kept us informed every step of the way and she dealt with our sale and purchase through to completion. Thank you Stacey and all your staff.

Dave · 29 July 2019

★★★★★ 5/5

Google

I chose Bairstow Eves to sell my property as I had bought it from them and I am so glad I did. Stacey and her team were fantastic. This wasn't an easy sale but Stacey preserved and managed to find a buyer. I cannot praise them enough for everything they did. Friendly and professional throughout, I do believe others would have given up.PositiveResponsiveness, Professionalism

Miss · 11 June 2022

★★★★★ 5/5

Google

Want to thank Bairstoweves for there hard work , my old house was on the market for over a year with another estate agent, after having no offers i moved agents to bairstoweves they sold it with in 3 weeks and had 2 other potential buyers. Also they found me a house to buy which was perfect, right size and right area. Like to thank mairranne the mortgage consultant she was really good and sorted it all out , Would also like to thank Kate & Stacey for all there hard work to . Thanks

Robert · 29 July 2016

★★★★★ 5/5

Google

This is the second time I have used BE and certainly not the last. Its been a pleasure working with the Lettings team at Bairstow Eves Walsall. Big thanks to Meg and Katie who have been very professional and courteous throughout the process. Both highly organised as they have kept me informed each step of the way.

K · 28 February 2023

★★★★★ 5/5

Google

My experience here was fantastic, the purchase of my property was fast and efficient, Naomi made the whole process feel easy and kept me up to date every step of the way. I couldn’t recommend them highly enough. Thank you very much.

Qasim · 7 March 2024

★★★★★ 1/5

Google

Very disappointed with the management at Bairstow Eves Walsall. As someone who lives abroad, I trusted them to manage my property efficiently, but it's been a highly inconvenient experience. Despite paying fees for new tenants, the property was left in a terrible state, even though it was agreed that checks would be done monthly. The lack of communication and concern from the management is frustrating, they seem more interested in their fees than in providing good service. This is a real shame, as the team in Walsall started off great. What was the point of me giving the Property them? Im not one to leave reviews but I hope this gets someone's attention and I get some sort of contact back

Adam · 5 September 2024

★★★★★ 1/5

Google

My experience with Bairstow Eves has been extremely frustrating. They placed a tenant in my property without proper vetting, who had prior criminal convictions and whose drug use was apparent throughout the property. This negligence resulted in significant damage and repair costs totalling thousands of pounds, and distress caused to the neighbours. The agency’s response times were poor, and they lacked the expertise to manage the situation effectively. They provided no preparation or guidance for the court case and offered no advice on how to handle the tenant. I had to do my own legal research and constantly chase them for updates, and their communication was often misleading - which was the most frustrating part of dealing with them. One example is that they told me more than once that the lock changes are 'covered' when bailiffs come in. I even physically attended branch to ask them and assure there are no further charges. They later said that essentially covered meant that I had to cover it. They did this only 2 days beforehand so that I would have to use their locksmith. Another time, I asked their RLP team about a Section 8 and she asked what that was. The estate agents at Bairstow Eves admitted more than once that they have poor relations with their own RLP team too, which is ridiculous. Their attitude and failure to provide necessary support have resulted in lasting financial damage and substantial emotional stress. I strongly advise against using this agency due to their mishandling of the situation and lack of professional support. I am still struggling with the stress from the tenant they championed and particularly how they themselves handled the situation going forward from this.

Priya · 2 September 2024

★★★★★ 5/5

Google

There have been a lot of ups and downs looking for my new home, but Bairstow really did stick with me and support me throughout. From properties falling through, to last minute changes the team really helped me through some difficult times. Special thank you to Della, Sarah, Gracie and Stacey for getting the deal over the line!

Luca · 30 December 2022

★★★★★ 5/5

Google

I cannot recommend Sarah Collins enough to support with any Mortgage requirements, ours hasn’t been straightforward and has had more than it’s fair share of bumps along the way. Sarah has been so supportive and responsive. She is amazing at her job and we will definitely use her again if needed in the future. Thank you Sarah ☺️

Louise · 30 December 2022

★★★★★ 5/5

Google

Sarah Collins our morgage advisor... what can we say the most friendly down to earth person you could ever wish to meet. Being first time buyers Sarah has been amazing finding us the best leader and rate over come ever hurdle that was thrown at us sorted all our insurances for us took all the stress out of the whole process. If you are looking for a morgage Sarah is your woman she amazing. Liz&Ben

Elizabeth · 26 November 2019

★★★★★ 4/5

Google

Massive thanks to Meg from the Walsall branch in turning around a new tenancy for our property in literally a day after a Tennant pulled out last minute all the same day! Meg is a pleasure to work with & always responding promptly & professionally. Highly recommend all the lettings team at Bairstow Walsall

Georgie · 30 March 2023