Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBest letting agents in Walsall! Kylie and Meg were so helpful, good communication, quick at sorting issues that came along to get us moved in as soon as possible. Nice little touch of the move in goodie box. Thanks again!
Becky · 8 December 2023
Agent replied · 5 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStacey, Della and the team at Bairstow Eves provided a truly professional, personal service to us during our house-hunting. They were always responsive to calls and queries and willing to go that extra mile to address any questions we had and to accommodate our requests. Thank you.
Jonathan · 6 June 2023
Agent replied · 5 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with service from Preet (negotiator)
Preet was really on top
Of things and great with communication
she found me my perfect home
Will always recommend the agency and all the staff have been very helpful
Rekha · 6 February 2024
Agent replied · 5 June 2024
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the first meeting with Kate I felt reassured that I was to get 100
Percent professional efficient service and I wasn’t disappointed!!
They are like a family !! Closely working together to form the best service ever
Stacey is superb and sails a perfect ship
I would highly recommend them to any future sellers or buyers
Keep up the great workPositiveResponsiveness, Professionalism
Jacqui · 1 July 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleLeon showed us around a beautiful house in Dudley today! Gave us lots of insight and was very helpful in answering all the questions
Diynah · 13 March 2026
Agent replied · 13 April 2026
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTim Jones CCS Provided myself with several mortgages over the years. More recently during the start of the Covid-19 Pandemic. Tim is very professional , and in my opinion found me the best mortgage on the market at the time. I would highly recommend anyway looking to save money on their current mortgage or selling their current home and mortgage with Tim.PositiveResponsiveness, Professionalism
Damian · 11 June 2021
Agent replied · 10 June 2024
Many thanks for the wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWithout the team of Bairstow eves I do not believe we would have got the house we wanted. They are world class and worth there wait in gold and cannot fault the hard work to obtain us a move date. The after sales Gracie has been outstanding without her it would of fell through. A huge thank you to all the team
Tracy · 10 August 2021
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDo not waste your time with this company I’m so furious with this them we had a viewing for Friday for a property and they call us up Thursday saying we can’t no longer view the property it’s been sold excuse me what if we offered more for the property what happened to everyone having a equal rights to viewing houses your disgusting keep your properties we are no longer interested in anything you have to offer if this is how you treat people honestly the worst company ever come across nobody waste your time
Tanya · 6 May 2024
Agent replied · 5 June 2024
Hello Tanya Newman, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStacey and her team were excellent ! They always responded to my enquiries, kept me informed on my property sale and worked hard to complete at the earliest date to suit my buyer.
I would have no hesitation in using them again or recommending them to anyone looking for a capable local agent. Keep up the great work ladies and thanks again for all of your patient work !
Simon · 29 July 2019
Agent replied
Thank you Simon for your glowing 5* review of our local Bairstow Eves team. It is always great to read such positive reviews from our clients.
Kind regards, Scott
★★★★★ 5/5
GoogleA BIG thank you to Stacey and all the team at Bairstow Eves for all their help and support throughout my sale. Everyone was friendly, professional and helpful. Calls were always returned quickly and I felt they always went out of their way to help me and answer my queries. I would definitely use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Debby · 12 July 2021
Agent replied · 11 July 2024
Many thanks for the wonderful 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleKylie made the process very easy and straight forward, very happy!
Lewis · 18 March 2025
Agent replied · 19 March 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Lewis! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish Stscey and the team were so helpful and always went out of there way. Will highly recommend to friends and family thank you
Tom · 29 May 2024
Agent replied · 5 June 2024
Thank you for the glowing review, Tom! We are thrilled to hear that Stacey and the team provided you with brilliant service from start to finish. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleA BIG thank you to Stacey and all the team at Bairstow Eves for all their help and support throughout my sale. Everyone was friendly, professional and helpful. Calls were always returned quickly and I felt they always went out of their way to help me and answer my queries. I would definitely use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Dee · 6 June 2021
Agent replied · 5 June 2024
Many thanks for the wonderful 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleUsed Sunny and Preet to purchase our first home excellent service and would highly recommend Sunny for mortgage advice and Preet for sales. Thank you
Prithi · 21 August 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review and recommendation Prithi. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleMy wife and I had a very pleasant experience working with Bairstow eves. We were able to find a house. Katie was our agent and she helped us alot She was quick to respond to our queries and had everything sorted out for us without any delay. Would highly recommend them.
Stanley · 25 November 2022
Agent replied · 25 November 2023
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeg was so helpful with my enquiries and went above and beyond to help and advise
Thank u Meg a true asset to the company
Zoe · 8 August 2024
Agent replied · 14 August 2024
Thanks for the wonderful 5* review Zoe! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeg is just brilliant at her job. She was professional at all times & responded to all of my queries promptly. Thank you for such a positive experience Meg, I’ll definitely be coming your way again.
Nichola · 7 January 2024
Agent replied · 5 June 2024
Hello Nichola, Wonderful to read your kind review and thank you for your 5*!
★★★★★ 5/5
GoogleThank you to Meg and Louisa for all their work getting our house on the market and letter so quickly!
Richard · 25 October 2024
Agent replied · 28 October 2024
Hi Richard,
Thank you for your wonderful 5* review! We're thrilled to hear that Meg and Louisa were able to assist you so efficiently in getting your house on the market and let so quickly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHuge shout out and thankyou to lovely Meg for helping us to secure a lovely new home. Meg handled all queries promptly, professionally and with lots of reassurance. What was a very stressful time for us has been made so much easier. Special mention also to Kylie, who also dealt with my many phone calls and questions with a friendly and reassuring manner. I thoroughly recommend them to anyone looking for their new happy place! Five star service!
Jayne · 6 May 2024
Agent replied · 5 June 2024
Thank you for your 5* review and recommendation Jayne Guy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleAlthough the sale of my mom's property was not straight forward the staff at Barstow eves were always very helpful and always kept me in the loop. People were very pleasant and would always get back to you if you had any issues.
I would definately make a recommendation
The
Susan · 25 November 2022
Agent replied · 25 November 2023
Many thanks for the great review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves dealt with my recent sale and purchase. It was not a straightforward process, and there were what felt like many curveballs along the way. I am happy to say that the staff at the Walsall branch dealt with this with professionalism and expertise. I always felt confident I was in good hands. Would happily recommend their services. It is in no small part down to them that I am happily settled in my new home. Thank you
Ursula · 6 April 2024
Agent replied · 5 June 2024
Thank you Ursula for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThe service was amazing. Thank you to all the lettings team for all their help especially Louisa. 100% recommend this agency.
Precious · 26 September 2024
Agent replied · 29 September 2024
Thanks Precious for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah was excellent in finding the best deal at the time and chased it to ensure everything was completed at the locked in lower interest rate.
Thank you Sarah for your friendly and professional help throughout the process.
Ross · 26 October 2023
Agent replied · 25 November 2023
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good customer service, the people here are very nice and very polite, helped quite a lot and i’m very happy with their service.
Robin · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled to hear that our customer service team provided you with a great experience. We strive to always be friendly and helpful to our customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.