Trusted Agent profile · Walsall, West Midlands
Verified
★★★★★
899 reviews across 2 platforms
130 Lichfield Street, Walsall, West Midlands, WS1 1SY
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 899 reviews on two platforms, including 832 Google reviews rated 4.5.
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
5/5
GoogleVery good customer service, the people here are very nice and very polite, helped quite a lot and i’m very happy with their service.
Thank you for your kind words! We're thrilled to hear that our customer service team provided you with a great experience. We strive to always be friendly and helpful to our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA big thank you to Sarah Collins for helping me and my wife in organising our mortgage. Sarah has been fantastic at responding to our many questions promptly and making the whole process easy for us. She always manages to put a smile on our faces! She is an absolute star and we will definitely be recommending her to our family and friends.
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
2/5
FeefoDisappointed as was a recommendation. During viewing someone used my toilet. And twice they left the back door wide open! Not much communication. They rejected the first offer for my property without asking me then one month later urged me to accept an identical offer well below the market price. Incidentally the eventual buyer was a viewing I did myself!
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleMeg was so patient and amazing, she handed me over to Kiran and Kylie when she was going on leave and they were so helpful and lovely. Thank you guys so much. My husband and I Love our new home.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat and quick service Sunny was great as well
Thanks Jake for leaving us your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleNatasha Smith is excellent, she is prompt to respond and very informative when she does. Keeping me up to date and releasing my deposit back to me quickly
Thank you for your kind words about Natasha! We're thrilled to hear that she provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleMeg from Bairstow Eves @ Walsall is a CREDIT to your company. She managed to secure us the house we wanted in less than a week, very very responsive and overall just an amazing lady. Thank you so much Meg, we appreciate everything you’ve done x
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
GooglePoor service. Me and partner looked at a property to rent we tried to put an application form in but bairstow eves wouldn’t give us the time of day both of us are full time in employed both have good jobs. In not so many words was told by bairstow they wanted more working class people in the property. Wouldn’t ever let us complete our checks to see the that we was on good income
Hello Katy, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleSarah was our mortgage advisor from Bairstowe and she was amazing from start to finish in the process of buying our first house... nothing was too much trouble and we felt like we could contact Sarah any time with any questions we had. Great service and super friendly!
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant from start to finish when buying my first house. Stacey and Della were brilliant, so engaged and professional but with such a friendly vibe. Kept me updated through the process. I chose their conveyancing partner and had no issues with them either. Would absolutely recommend this branch.
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am pleased with Bairstow letting Agents Walsall , especially Corey Carrington-Smith, he is always prompt and helpful with any complaint in the property.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to all the team our sale went through smoothly and would highly recommend. Highly recommend you guys
"Thank you for your trust in us and for taking the time to leave such a great review! We're thrilled to hear that your sale went smoothly and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have the keys to my first property in just 7 weeks ! Stacey was great in providing an excellent service and responding to me even out of her work hours. She made sure things ran smoothly and all in all everything was a success! Thank you Stacey and Bairstoweves for a great experience for my first home.PositiveResponsiveness
Thank you for your excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service very cooperative and help full. New in UK but they did great job for me that is hassle free. Thanks to Meg in lettings
Thank you for the kind words, Azfar! We're thrilled to hear that Meg provided you with excellent service and made your experience hassle-free. Welcome to the UK!
5/5
GoogleStacey, Della and the team at Bairstow Eves provided a truly professional, personal service to us during our house-hunting. They were always responsive to calls and queries and willing to go that extra mile to address any questions we had and to accommodate our requests. Thank you.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have had a very Positive experience. I would like to recommend Stacey and Naomi who dealt with my enquires quickly and efficiently. As well as Inderpal from the mortgage team and Katie from Countrywide solicitors. Will definitely use you guys again.
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBest letting agents in Walsall! Sammy was so helpful, good communication, quick at sorting issues that came along to get us moved in as soon as possible. Thanks again!
Thank you servo mario for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust want to say a huge thank you to Stacey and the team who have made the move easy for myself and my wife. The service I have received has been excellent I would highly recommend Bairstow Eves to sell anyone’s home and they achieved us over the asking price too. Nothing has ever been too much trouble thank you once again !
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
GoogleCorey Carrington-Smith is absolutely amazing, very efficient and extremely helpful. He always goes on & beyond exceeding the expectations with super excellent service.
Hi Osama, thank you for your kind words about Corey Carrington-Smith. We are thrilled to hear about the excellent service you received. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a lovely experience with bairstoweves Waldo with buying our first home, All the staff have been really friendly and nice but special thanks to Stacey and Naomi for guiding us through the process. Would definitely recommend
Many thanks for your glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a very easy and professional experience with the Lettings team at Walsall Bairstow Eves. The whole process from start to finish was the best I have experienced. Big thank you to Louisa for her hard work and efforts, will definitely use again!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service by Mag. She really make the impossible possible and I am very grateful..
Thank you for your kind words! We are thrilled to hear that Mag was able to exceed your expectations. Making the impossible possible is what we strive for at our business. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleMany thanks to Meg Who was very efficient and kept contact every step of the way to our new home Very easy process and understood our needs
Hi Zita, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleGreat service from start to finish, all the team were great, Louie, Stacey, Preet and Naomi. Sarah was great for the mortgage side of things, highly recommend
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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