Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Overall, we had a very positive experience and are happy with the service we received throughout our house purchase.
A special thank you to Preetkamal Johal, who was incredibly helpful at the beginning of the process. She arranged our viewings efficiently, communicated clearly and made everything straightforward from the start.
We would also like to thank Molly Simmonds for all her support throughout the transaction. She was patient, professional, responsive to our emails and kept us updated during what became quite a long and stressful process. Her reassurance and dedication were greatly appreciated.
The only downside was that it was often very difficult to reach the office by phone. There were days when we called repeatedly without getting through, although emails were answered much more promptly.
Overall, we are very satisfied with the service we received and would like to thank the whole team for helping us through the process. We truly appreciate all your support and wish you all the best.
Loredana · 23 July 2026
Agent replied · 23 August 2026
Thank you for such a positive review! We are thrilled to hear that our team provided top-notch service and made your house purchase a smooth and stress-free process. Our team members, Preetkamal and Molly, are dedicated to providing exceptional support to our customers. We apologize for any difficulty you experienced reaching our office by phone, but we are glad you were able to communicate effectively via email. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from Bairstow Eves in Walsall. From the very beginning, the whole experience was positive and reassuring. I am a first-time buyer and was extremely lucky to come across Sunny, an amazing and highly professional mortgage broker. He secured me a fantastic mortgage and guided me through every step of the process, always taking the time to explain things clearly and put me at ease. Thank you so much Sunny.
Smaira · 23 June 2026
Agent replied · 23 August 2026
We are thrilled to hear that you had such a positive experience with Sunny and Bairstow Eves in Walsall! It's always our goal to provide outstanding service and guidance to our first-time buyers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience with Bairstow Eves Walsall throughout the letting process for my property. As a first-time buyer and first-time landlord getting into property investment, Josh and Meg made the whole experience much smoother and far less stressful than I expected.
They were both professional, responsive and extremely helpful throughout the entire process, always keeping me updated and guiding me whenever I had questions. Their communication and support from start to finish was excellent and I really appreciated all the help they provided.
Would definitely recommend Josh, Meg and the team at Bairstow Eves Walsall to anyone looking to let or rent out a property. Thank you again!
I · 23 May 2026
Agent replied · 23 August 2026
Thank you so much for the wonderful review! We are thrilled to hear that Josh and Meg provided you with a smooth and stress-free experience in the letting process. Our team is committed to providing excellent communication and support throughout the entire process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJoshua Hodgetts was very helpful throughout our tenancy application.
He always replied to our emails and messages quickly and kept us updated during the process. His communication was clear, and he was friendly and professional at all times.
Joshua made the whole process smooth and less stressful for us. We really appreciate all his help and support.
Thank you, Joshua, for your excellent service. I would happily recommend you to others.
Damilola · 23 June 2026
Agent replied · 23 August 2026
Thank you for your kind words! It was a pleasure assisting you with your tenancy application. Our team strives to provide exceptional service, and I am glad Joshua delivered on that promise. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to thank Amrita at Bairstow Eves for her excellent service. She made the process of putting our property on the market smooth and straightforward. Amrita was professional, friendly, responsive, and kept us informed throughout. We really appreciated her support and would happily recommend her to anyone looking to buy or sell a property.
Meher · 23 July 2026
Agent replied · 23 August 2026
Thank you for taking the time to share your positive experience, it means a lot to us! We are thrilled to hear that Amrita provided you with excellent service and made the process of putting your property on the market stress-free. We'll be sure to pass along your kind words to her. Thank you for choosing Bairstow Eves, we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have had a couple of viewings now, and I can honestly say in comparison to my previous viewings this one was a pleasure. Leon took the time to chat with me and made sure the viewing was personal to each of us that were waiting. Thanks Leon 😀 …
Wendy · 23 June 2026
Agent replied · 23 August 2026
Thank you for the wonderful review! We strive to make every viewing experience a pleasant one, and we are so glad that you enjoyed your time with Leon. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNothing but good things to say about the team at Bairstow Eves in Walsall. Stacey was so friendly and helpful from start to finish. Very supportive throughout the whole process. Stacey also put us in touch with Sunny who was very knowledgeable and helped us with our mortgage.
Maisie · 23 June 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA big thank you for keeping me continually updated on my sale and Molly was excellent and the in house solicitors. All of the team went above and beyond and always so friendly and helpful. Thank you
Parmajit · 23 July 2026
Agent replied · 23 August 2026
We are thrilled to hear about your positive experience with our team! We strive to provide excellent service, and we are so glad Molly and our in house solicitors were able to assist you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe lettings team at Bairstow Eves Walsall have been brilliant, and really efficient in getting us moved in to our new home. Leon and Josh were super helpful, friendly and ensured we had and understood everything we needed along the way. Thank you both!
Amie · 23 May 2026
Agent replied · 23 August 2026
We are thrilled to hear about your positive experience with our lettings team. Leon and Josh are dedicated to providing excellent service and we are happy to have helped make your move-in process smooth and easy. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really positive experience with the estate agent when selling our property. From start to finish, the team were professional, friendly and helpful. Communication was excellent, and they kept us informed throughout the whole process.
They made the sale straightforward and stress-free, and we always felt that our property was in good hands. We were very happy with the service we received and would definitely recommend them to anyone looking to sell their home.
Gita · 16 August 2026
Agent replied · 23 August 2026
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our estate agent team. It's our top priority to provide professional, friendly and helpful service, and we're so happy we were able to make the selling process stress-free for you. Thank you for your trust and recommendation, we truly appreciate it! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you for helping us find a property! Shout out to Preet for identifying it! It was a smooth and efficient process. From a buyers viewpoint, I recommend.
Rajesh · 16 August 2026
Agent replied · 23 August 2026
Thank you for choosing us and giving Preet a shout out! We pride ourselves on providing a smooth and efficient process for our clients. It means a lot to hear that you would recommend us as a buyer. Kind regards, Lucy , Customer Feedback and Support Team
★★★★★ 5/5
GoogleLeon customer service was great…saw him
Today at the office and he showed us all available properties and booked for same day viewing.. and he answered all our questions at the viewing. Thank you Leon
Uwaje · 23 June 2026
Agent replied · 23 August 2026
"Thank you for your kind words! Providing excellent customer service and finding the perfect properties for our clients is our top priority. We are delighted to hear about your positive experience with our agent Leon. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very good experience with this estate agent all the staff were very helpful and Louie was very professional available at all times and went above and beyond and made this effortless he is a valuable member of the team thanks you
Hello · 13 March 2026
Agent replied · 13 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would highly recommend Preet, Louis and Molly from the Walsall branch. Thank you for asking all my enquiries and fitting me in for last minute viewings. Also, the box of goodies on completion day was very impressive. 😀 …
Mandy · 13 April 2026
Agent replied · 13 April 2026
Thank you for your recommendation! Preet, Louis, and Molly at our Walsall branch are dedicated to providing exceptional service and making sure all your needs are met. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from Bairstow Eves. The team were always approachable and ready with friendly, expert advice throughout. Molly Simmonds was a very effective Sales Progressor, keeping us informed regularly and responding to any enquiries quickly. Special mention also to Louie Archer who was always ready to help.
Martin · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our team at Bairstow Eves. Our goal is to always provide friendly and expert service, and we are grateful for your recognition of Molly and Louie. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePreet and the team at Bairstow Eves, Walsall branch were fantastic. From the first meeting to viewing the property and then arranging a mortgage with Sunny. The process has been smooth and stress free. We have been updated at significant points throughout the process. We can not fault the team in anyway and we would highly recommend the team at Bairstow Eves, Walsall to anyone wishing to sell or purchase a property. Professional and courteous. Well done to you all.
Raj · 7 March 2025
Agent replied · 9 March 2025
Many thanks Raj for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeon was fantastic! He had loads of knowledge about the property and went out of his way to his way to measure each room so I could make an informed decision on the property. He’s was polite and lovely to work with :)
I · 13 March 2026
Agent replied · 13 April 2026
"Thank you for your kind words! We are thrilled to hear that Leon provided you with excellent service and went above and beyond to help you make an informed decision about the property. We pride ourselves on having knowledgeable and polite staff to make your experience top-notch. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Great service from the team at Bairstow Eves. The whole process was smooth and well managed.
Special thanks to Sunny Khatana, for his excellent support and guidance throughout. He explained everything clearly and made the mortgage process much easier.
Highly recommended.
Showkat · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Sunny and our team at Bairstow Eves provided you with great service and made the mortgage process easier for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBeen to see a property with these guys to Let and fell absolutely in love with it. No faults. Any questions we had they were always happy to help especially Kylie who we have been dealing with, Shes been amazing!. This our first time to going through this as a couple and even the silliest of questions she has been happy to help and talk us through them. They have been absolutely amazing so far helping us through every stage to try and get our home. Cannot fault them! Top class service. Thank you xxxx
Charlotte · 24 January 2025
Agent replied · 27 January 2025
Many thanks for your outstanding 5* review and your generous comments Charlotte. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m buying with another agent but I trusted Sunny for my mortgage appointment. We had our offer within 48 hours! Sunny is a top guy, his knowledge is fantastic and made the process really easy. Cheers mate
Elliott · 30 March 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! I'm happy to have been able to assist with your mortgage and help make the process smooth and efficient. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first-time buyers, Preet made the whole process so easy and straightforward for us. She was incredibly supportive and professional throughout, always ready to answer our questions and guide us every step of the way.
When we needed extra viewings to feel confident in our decision, she went above and beyond to arrange them for us, which we really appreciated. Preet’s dedication and friendly approach made moving into our new home such a positive experience. Thank you, Preet, for all your help, we couldn’t recommend her and Bairstow Eves enough!
Mohammad · 8 January 2025
Agent replied · 11 January 2025
Thank you Mohammad for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently needed a tenant for a vacant property and came across Kylie and her exceptional service.
It started as a quick phone call with Kylie where she quickly got to grips with details of the property, what was needed and how soon. She reassured me she would be able to help and I was not disappointed.
Kylie was able to quickly find a tenant for me and took the time to tailor her communication style with me as she understood my busy lifestyle and how I prefer to keep in touch. The service was absolutely seamless and hassle free from my perspective and whilst it seemed so overwhelming at the time, Kylie was exceptionally calm.
I have reached out to Kylie since after thinking I needed a tenant for another property at short notice and it only took a quick message for the property to be on the market within 1-2 hours and 4 viewings lined up. I highly recommend Kylies services to anyone needing help with their property, she is extremely personable and trustworthy.
Thank you Kylie and team xx
Dayal · 19 December 2024
Agent replied · 22 December 2024
Thank you for leaving us your superb 5* review and recommendation Dayal. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeg and Kiran were AMAZING got everything sorted so quickly, such an asset to their team
Can’t recommend enough!
Julie · 23 July 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJosh was really professional and helpful. He really helped us settle very well and quickly into the apartment. Thank you so much Josh.👌 …
Samuel · 23 May 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave a review, we are thrilled to hear that Josh provided such excellent service and made your move-in process smooth and easy. We appreciate your kind words and are grateful to have Josh on our team! Best wishes, Lucy, Customer Feedback and Support Team.
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