Every review we hold for the Walsall office, from every platform, shown as written. First names only.
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5/5
GoogleBest Estate Agents in Walsall by a country mile! Just completed on my third property sold through Bairstow Eves Walsall. They are diligent, hardworking and very professional. My advice would be forget all the others, if you want a sale at the best price quickly, go Bairstows! They are actively looking for buyers and will quickly match buyers and sellers together, not just sitting around waiting for buyers to come through the door like other agents. Always available to do viewings too! Stacey and her team always do me proud! Well done again!!
Morena Β· 18 November 2023
Agent replied Β· 25 November 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis branch is a friendly & professional environment. I had the pleasure of having help from a lovely agent named Meg.
Meg was incredible with me, she was really helpful with me understanding the application process, and she managed to provide me with all the information, (and more), that I needed to know. Meg is a real asset to the team and I would just like to thank her for her assistance, professionalism, time & understanding! π
Sian Β· 7 January 2024
Agent replied Β· 5 June 2024
Hi Sian! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleStaff at the Walsall branch seem happy to help and were very friendly whenever we visited. Our Mortgage Broker, Sarah was excellent to work with and helped us quickly get a mortgage sorted with the best price on the market at the time. During that time, rates were going up on a weekly basis so she secured us an offer we were happy with. Not only that, she was also prompt in answering other questions we had and got the right people involved where escalations were required. We feel Sarah was key in raising our issues early on which eventually led to all stakeholders collaborating. Many thanks to Sarah and all involved in the purchase of our home.
Gursewak Β· 26 October 2023
Agent replied Β· 25 November 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI used Sunny Khatana at bairstoweves to sort out my mortgage. I was really pleased with the services he provided talked me through various options made me feel very comfortable. The stress i had was literally passed over to Sunny who dealt with it brilliantly. I got my mortgage offer really easily and glad i decided to use him.
Nasar Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with Sunny Khatana and that he handled your mortgage with ease. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI highly recommend Preet. Went above and beyond to ensure a smooth and stress-free experience while purchasing the property. Preet answered all our questions, kept us informed every step of the way, and took care of all the necessary details. We appreciate the effort and wouldnβt hesitate to comeback again
Hamzah Β· 26 February 2025
Agent replied Β· 5 March 2025
Thank you Hamzah for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleBeen in contact with Meg right from the beginning, sheβs always been very pleasant to speak with and has gone above and beyond reaching out to me to keep me informed. Would definately recommend the Lettings team in Walsall, soon after Sammy has been dealing with myself and she too has been a pleasure to deal with. Top girls β€οΈ
Arusa Β· 27 September 2024
Agent replied Β· 30 September 2024
Thank you for your thoughtful 5* review Arusa! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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4/5
GoogleBeen using Bairstow Eves as my full management letting agent for a few years now, always on time and fast at email respond , price is a little high but they get the job done and leave you worry free
All documents sign online , fast and secure , this time Meg has been working with Lauren to help me get everything ready and signed new tenant to move in
Thank you everyone at Bairestow Eves Walsall
Y Β· 26 October 2023
Agent replied Β· 25 November 2023
Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleMy boyfriend and I have had nothing but trouble working with this letting agency. When trying to call them I had to repeat call around 16 times before someone answered. We put a holding deposit on a rental property which was then "taken off the website". We passed all credit checks and had references from our employers to prove our income. This was done very quickly, we were pressured to get this done ASAP as the landlord wanted someone in the property before the end of the month. A week followed and we didn't hear anything. An ad for property reappeared on the company's website and zoopla, however we hadn't been contacted and were very confused. I called them (took 12 calls) and spoke to Ben who had no idea what was going on with the property and only said "we're negotiating with the landlord". Another 3 days passed with no news and finally I managed to contact Meg who was the agent we had the initial viewing with. She informed us that the landlord had pulled out and offered us a far more expensive property which we refused. Meg assured us that as it was an issue with the other side we would receive our holding fee back. Over two weeks later and we are still waiting for our holding deposit after being told we would recieve it by Friday. We're unable to contact anyone at the office as calls are cut off after one ring. Avoid using this company for rental properties. It's not worth the hassle.
Ashleigh Β· 28 July 2023
Agent replied Β· 25 November 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleWow! That was the fastest and seamless house hunt I have ever experienced. All the staff at Bairstow Eves were fantastic. From the politeness of the people over the phone, to the people during the viewing and MEG our letting coordinator was simply amazing. No fuss no hassles. Just a congratulatory message we got the property. Lively experience
Oluwatosin Β· 6 October 2024
Agent replied Β· 9 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRented a property through Bairstow Eves Walsall.
Dealt with Meg throughout.
Was on time constraints and Meg managed to speed up the process and help her things moving very quickly.
Paid the holding deposit and moved in within 1 week!
Couldnβt recommend Meg and Bairstow Eves enough x x
Ellie-Rose Β· 31 January 2025
Agent replied Β· 3 February 2025
Thank you Ellie-Rose for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI had a very positive experience with Bairstow Eves Walsall. I could remember my wife and I already discussed on talking a property but changed our mind in the last minute to opt for another property which we believe suit our needs. This was handled with patience and understanding, Meg was really helpful towards getting our new home.
Kabiru Β· 20 August 2024
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us your 5* review Kabiru! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLeon is an amazing person
Ogungbade Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words about Leon! We're lucky to have such a fantastic team member, and we're glad you had a positive experience with him. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWhat a fantastic group they have at Bairstow Eves Sales and Leasing Agents Walsall. You all are incredible. You all worked diligently to ensure everything ran smoothly from beginning to end. Sarah Collins is the mortgage boss lady and won't stop working until everything is approved. With a person-cantered approach to ensure that all needs are met, Stacey Pickering and the team will ensure that you obtain the ideal property. Can't stop praising you guys; you are fantastic. Hey there, if you're seeking for a great mortgage adviser and property hop aboard this train; they'll take care of you. Big up BOSS LADY Sarah, Stacey and d Bairstow Eves team
Adebowale Β· 30 March 2023
Agent replied Β· 25 November 2023
Thank you for your kind comments and excellent 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWoah where to start. We came to Bairstow after being let down by another estate agent. And the whole team at Walsall went beyond all expectations! The team really couldnβt have donβt any more if they tried. Bairstow really made our selling and buying experience enjoyable and as stress free as possible! A real wonderful, passionate and hardworking team. Will be recommending to family and friends in the future!
Courtney Β· 7 January 2024
Agent replied Β· 5 June 2024
Hi Courtney! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleI recently purchased my new home through Bairstow Eves and I couldnβt be happier with the entire experience. From the very first meeting, their team demonstrated exceptional professionalism, deep market knowledge, and genuine care for my needs.
Brazozowy Β· 23 July 2026
Agent replied Β· 23 August 2026
Thank you for choosing Bairstow Eves for your new home purchase! We are thrilled to hear that our team provided exceptional professionalism, market knowledge, and genuine care throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHaving just bought a flat with Bairstow Eves. I would like to say thanks to the whole team. Preet has been brilliant and went the extra mile to help find me a property. The experience so far has been quick and seamless and I've been kept upto date at all times. Thanks!
Alex Β· 1 November 2024
Agent replied Β· 4 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Alex! Kind regards, Lucy, Customer Relations.
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5/5
GoogleIf you are looking to move/rent definitely choose this estate agent! Especially Walsall branch. They have been amazing from start to finish and have made us feel so welcome and comfortable. A special thank you to Katie who is a very friendly comforting person during a very stressful time. She has gone above and beyond to help us in any way she can. To top off everything, we were given a welcome box filled with treats. I honestly cannot recommend this estate agent enough.
Jo Β· 28 February 2023
Agent replied Β· 25 November 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the start of looking for a house till my offer been accepted excellent support from Preet she made my experience so smooth excellent reply back excellent communications glad to find a company like this 100% percent recommend to others.
Uzma Β· 23 June 2026
Agent replied Β· 23 August 2026
Thank you for taking the time to share your experience with us! We are thrilled to hear that Preet provided you with excellent support and made your home-buying experience smooth. Providing clear communication and exceptional service is our top priority. We are honored to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleHave tried to get through to the sales team to arrange an appointment. I have called about 6 times now leaving a VM. Have given up and found another property with another agent now.
Abir Β· 2 August 2026
Agent replied Β· 23 August 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleOne word for Bairstow eves is EXCELLENT SERVICE!!!. All I did was veiw the house I wanted, submit the necessary information and relaxed while they did all the paper work.
1. The agent that met us from day one was so nice and patient. Zionah Matthew made it easy cause she was always available to answer any questions we must have had. She is an angel!
2. Bairstow wves as a company is very prompt in picking their calls and I really appreciated that cause it made me less anxious. Their costumer care is so polite and would always speak to you nicely each time you called them no matter the date or time.
3. Bairstow wves is definitely one of the best and I highly recommend them to anyone.
I really appreciate all you guys did for me. I have definitely starting referring people to you.
Many thanks for all you do!
Ezema Ezinne.
Ahazuem Β· 25 November 2022
Agent replied Β· 25 November 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleTrying to sell a 3 bedroom apartment in todays market has been very challenging due to current economic situation that we find ourselves in at the moment. Stacey, Della and the Bairstowe Eves team Walsall office, however did a very professional and excellent job at marketing this property. The team were fully dedicated to ensuring that the whole process was followed through despite a few set backs along the way. Stacey and her team were able to advise and help on specific aspects of the sale process, liaising with legal teams on both sides of the business. Due to the dedication of the whole team a completion of the sale of the property was achieved in a timely manner.
Would throughly recommend the Bairstowe Eves team at Walsall for any sale or purchase of a property within this geographical region.
Stuart Β· 25 November 2022
Agent replied Β· 25 November 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis is the third time in ten years
I have sold my home through the incredible ladies at bairstow eves in Walsall. I can honestly say they have always gone above and beyond in not only achieving me the best price for my home but also dealing with my onward purchases which only once has been with them. I would not go any where else and the team over the years have always made me feel so welcome and part of the family.
A big heart warming thank you Kate, Stacey, Naomi,Della & Gracie this would not have been possible without you and finally I'm mortgage free.
Lloyd Β· 25 November 2022
Agent replied Β· 25 November 2023
Many thanks for the fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCouldnβt recommend Sarah Collins enough as your mortgage advisor! She is the kindest person and will always listen to your needs to get the best deals and help you throughout the whole process (as a first time buyer who is clueless, she was a massive help for us!) This is such a hard time to buy but Sarah has really been a godsend at getting us through it all right up until getting our keys she is there to help. Also the whole of the Bairstow Eves team at walsall have been so lovely and helpful whenever we had questions. Would 100% recommend to anyone β€οΈ
Chloe Β· 25 November 2022
Agent replied Β· 25 November 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWhat can I say from start to completion the team have been excellent. Kate came out to complete the valuation and was extremely professional and gave us all the advise we needed with no pressure to sell. The Pictures were amazing by Paul and truly reflected the property. Then it was over to the team, Stacey and the team were excellent marketing the house and getting a really quick sale. The team then supported the process and kept us updated as and when any information became available. They liaised with solicitors and the whole chain seamlessly and made the whole experience as stress free as possible. Not only were the team professional they were also like friends and made us feel confident we were in great hands and always there to answer any questions we had or find out if they did not know and get back to us promptly. If the next home is not our forever home we will definitely us them again.
Thanks for your support and guidance highly recommended
Alan Β· 25 November 2022
Agent replied Β· 25 November 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.