Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely amazing service from Meg. I was unable to go view the property I was interested in due to work commitments but Meg was able to send me a full video of the property which I could make my decision on. I didn’t end up going through with the property due to personal issues but Meg was very understanding and supportive. Amazing service and would definitely use again in the future when needed
Hannah · 18 January 2025
Agent replied · 21 January 2025
Many thanks for your fantastic 5* review Hannah. I will of course pass on your kind hearted words to our Walsall branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMet Leon today for viewing and he was so professional and answered all our questions …Thanks so much Leon
Islamiyyah · 23 June 2026
Agent replied · 23 August 2026
Thank you for your kind words! We are so glad that Leon was able to provide you with a professional and informative viewing experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLeon was very helpful at my viewing today, he had helped me figure out the detentions of a room by measuring them out.
TandB · 23 May 2026
Agent replied · 23 August 2026
Thank you for sharing your positive experience! We are proud to have Leon on our team, dedicated to providing exceptional service and assistance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI purchased our first property and used Sunny the mortgage advisor the process was made easier and smoother than expected. Sunnys knowledge and wealth of experience ensured we got the best deal and his service is amazing.
The team have been super helpful and on hand always to help and guide us through. Thank you and would recommend this fantastic estate agency.
Justyna · 23 July 2026
Agent replied · 23 August 2026
Thank you for choosing us for your first property purchase! We are thrilled to hear that Sunny's expertise and exceptional service made the process easier and smoother for you. Our team is always here to guide you through every step. Thanks for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was quite rattled due to experience with an ex tenant…. But… Kylie who picked up that initial call immediately made a front line difference… changed how I felt… friendly comms from the start got to know me … I’m a genuine good landlord.. she helped grow my confidence again … I can get grossly involved in detail and girls at BE … well you was there at property drop of a hat… a great service …U did as you said and also identified a lovely family moved in within a month ! Everything was on board .. I want to send a sincere thank you to Kylie and the team .❤️. Great knowledge, professional comms and prompt from the start! X
Jazz · 17 August 2024
Agent replied · 20 August 2024
Many thanks for the amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first-time buyer, the process of purchasing our family home has been quite daunting. However, the team at Bairstow Eves Walsall has been incredibly supportive throughout. They’ve always been available on the other end of the phone to address any questions or concerns.
I want to especially thank Preet, who has been amazing to work with, Preet's professionalism and knowledge have made a significant difference.
Thank you so much, Preet and team!
Parvinder · 2 November 2024
Agent replied · 5 November 2024
Thank you for taking the time to leave us your 5* review Parvinder! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTheir customer service is very nice. Stacey, Kate, Louie, Molly, and everyone who dealt with my house sale were all very kind.
My sale went through very smoothly. They found me a good and serious buyer in just 1 month and we sold in 5 months. I would definitely recommend it.
Their price is a little higher compared to some other agents, but I say it's worthwhile.
Thank you once again to Bairstow eves. 😊
Saba · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing Bairstow eves for your house sale. We are thrilled to hear that our team provided exceptional customer service and that your sale went smoothly. We take pride in finding serious and qualified buyers, even if it means our price may be slightly higher. Thank you for recommending us, it means the world to us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLeon was very professional and friendly during the viewing. He explained everything clearly and answered all my questions patiently. Really appreciated his help, great experience overall!
Ajay · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience, we are thrilled to hear that Leon provided excellent service and answered all of your questions. We strive to create great experiences for our customers and are happy that we were able to do so for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with preet is an absolute pleasure! Her knowledgeable insights about properties ensures that we have a stress free and smooth process. Preet is a very down to earth agent and her willingness to go above and beyond allows buyers to feel at ease.
I highly recommend preet to any buyer or seller out there . Thank you for all your hard work 🙏
Gurnam · 26 February 2025
Agent replied · 5 March 2025
Hello Gurnam,
Thank you for your wonderful 5* review! We're thrilled to hear that working with Preet has been such a positive experience for you. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to Preet.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThank you to Bairstow Eves, and Naomi in particular, for a smooth journey when buying my property. The purchase was complicated by my living abroad, but the team were always super communicative and helpful - either by phone or email, despite the time differences. Was informed, each step of the way, what was going on and what was still needed. Grateful for Bairstow Eves for making it a pretty painless experience!
PS - Corey Carrington-Smith has been great in arranging repairs at my property over email. Big thanks to the Walsall branch.
Tom · 18 June 2024
Agent replied · 21 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy family and I have just rented a property in the area. We have been helped by Kylie through the whole process and to say she has been extremely helpful would be an understatement! The communication has been incredible and the process has been so fast and easy that it has taken a huge amount of stress of the whole thing so I am extremely grateful and so happy with our new home. 😊
Meg · 27 September 2024
Agent replied · 30 September 2024
Thank you so much for your wonderful 5* review Meg! We're thrilled to hear that Kylie made the process fast and stress-free for you and your family. Enjoy your new home! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with this branch especially Sammy who was my main contact. I was able to secure new tenants for my property within 2 weeks of it going on the market. The service was seamless from viewing the property and then marketing it. I was kept updated with viewings etc. I would highly recommend this branch and thank you to Sammy for all her hard work.
TAJINDER · 16 November 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation Tajinder. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank You Stacey and Team for supporting us every step of the way, with the purchase of our new home.
Stacey was available to answer our questions and any documents we were uncertain about, were printed and explained in-branch. All of the staff we came across when visiting the branch were humble and happy to help. There were no long waiting times. If we dropped in unexpectedly, Stacey provided the same level of service with a smile.
We used Bairstowe Eves Mortgage Advisor, Qadeer, who explained everything clearly and was great to interact with. Also used Countrywide Solicitors and the process from Mortgage Offer to Completion was swift, having used everything in-house, it did prove to be beneficial.
Imran · 6 May 2024
Agent replied · 5 June 2024
Thanks Imran for leaving us your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a very positive experience working with Bairstow Eves & Countrywide Limited.
Corey Carrington-Smith manages the house and is very professional and efficient in helping ensure necessary repairs and maintenance are performed in a timely manner.
The level of communication is also at a healthy level, detailed breakdowns of costs and experiences are sent every month, questions raised are also answered without a delay.
Overall I feel fortunate to be working with these businesses.
Tirnan · 27 June 2024
Agent replied · 3 July 2024
Hi Tirnan, thank you for sharing your positive experience with us. We are delighted to hear that Corey has provided you with professional and efficient service. Best Wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeon was helpful and professional during the viewing
Tolu · 23 June 2026
Agent replied · 23 August 2026
"Thank you for your positive review! We're glad Leon provided you with helpful and professional service during the viewing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am very grateful to Meg based in Walsall bairstow and eves. She assisted me with my first property to rent and now my second. She is a blessing to this company as she assists with everything that you need to know. She has an amazing professional and very friendly personality. You will never come across such a lovely person to assist you with finding property etc. I always recommend Meg to other's within bairstow and eves.
Sherri · 6 May 2024
Agent replied · 5 June 2024
Thank you for taking the time to leave us your 5* review and recommendation Sherri Woodcock! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with the service on selling my property especially Molly with the after sales exceptional. All staff have been super friendly and helpful
Omparkash · 13 February 2026
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team, especially Molly, provided exceptional service throughout the selling process. Your kind words mean a lot to us and we appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleUpdated Review from 05/03/23 - Lettings Department
My latest experience with Bairstow Eves Walsall's lettings department has only reinforced my trust in their unmatched service quality. Kylie T, the Market Appraisals Manager, not only excelled in her primary role but also went above and beyond to resolve an issue at the property, ensuring it was in perfect condition before being tenanted. Louisa T, also a Market Appraisals Manager, impressed with her meticulous attention to detail and proactive communication, making every step clear and straightforward. Meg M, serving as the Lettings Negotiator and Coordinator, demonstrated efficiency and expertise, ensuring a seamless letting process.
The exemplary service provided by Kylie, Louisa, Meg, and the rest of the team is a testament to the dedication and professionalism inherent to Bairstow Eves Walsall. This experience, recommended by my father who has had similarly positive dealings with both the buying and letting sides of the business, has further solidified my confidence in choosing Bairstow Eves for my rental needs. Their combined efforts and individual contributions made a significant impact, providing a stress-free and highly satisfactory lettings experience.
Previous Review from 01/03/21 - Sales Department
As I navigated the process of purchasing a property listed with Bairstow Eves, I encountered significant challenges with the conveyancers. It was Stacey from Bairstow Eves, stepping in as a facilitator between both parties, who transformed the situation. Her involvement smoothed out the transaction, and I am deeply appreciative of the help and advice offered by Stacey and her team over those months. The level of communication and service was exceptionally high, making a lasting impression and ensuring that Bairstow Eves remains my go-to for future property endeavours.
Elliott · 7 March 2024
Agent replied · 5 June 2024
Thanks Elliott for the excellent 5* review, kind words and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis was my first experience with an estate agent of any kind, and it was amazing! I recently moved country so I was nervous about the whole transition process, but the staff made it so easy and were always on hand if I had any questions, Kylie and Meg were a pleasure to work with and if I am in need of an estate agent in the area they operate I would 100% go back to them!
Mark · 6 April 2024
Agent replied · 5 June 2024
Mark McCourt many thanks for the brilliant 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGetting a property secured has never been easier! Meg has been amazing and helped me go through renting process with great bias and positive attitude. From the moment of initial phone call, through the viewing, to last steps of the process - there was nothing for me to worry about since Meg made sure everything’s been looked after in timely manner. Thank you for your help Meg with getting me into ‘every girls dream place’ 😊
Karolina · 6 April 2024
Agent replied · 5 June 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleHad my viewing with Leonard at Lodge Road Viewing was a very good real estate agent would recommend.
Elijah · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We're glad Leonard provided you with a great viewing experience. We strive to provide top-notch service and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTom Jones has been an outstanding asset in managing my property. His proactive approach and attention to detail have made a significant impact on the efficiency and upkeep of the property. Tom always goes above and beyond to ensure that everything runs smoothly, from handling tenant inquiries promptly to addressing maintenance issues promptly. His professionalism, reliability, and exceptional communication skills have made working with him a pleasure. I highly recommend him. Thanks
Ade · 4 June 2024
Agent replied · 5 June 2024
Many thanks for the fantastic recommendation and 5* review Ade. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi, I would just like to say a big thank you to Natasha Smith deposits management for helping me retrieve the deposit from previous nightmare tenants which I had been chasing since may 2023 ,making numerous calls to the office and basically getting nowhere but since Natasha started dealing with the issue I was kept updated throughout the process by herself and finally received the outcome I wanted with the deposit release.
Thank you very much. Kuljit Jagpal
_.K.J._ · 6 February 2024
Agent replied · 5 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeon is so kind and he arranged the viewing for me in a easier way. Highly recommended.
Sasindu · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words about Leon! We are thrilled to hear that he provided a smooth and enjoyable viewing experience. We will be sure to pass along your recommendation to him. Kind regards, Lucy, Customer Feedback and Support Team
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