Trusted Agent profile Β· Walsall, West Midlands

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Bairstow Eves Walsall reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

899 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 899 reviews on two platforms, including 832 Google reviews rated 4.5.

Google logo

4.5 / 5

832

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

Couldn’t recommend Sarah Collins enough as your mortgage advisor! She is the kindest person and will always listen to your needs to get the best deals and help you throughout the whole process (as a first time buyer who is clueless, she was a massive help for us!) This is such a hard time to buy but Sarah has really been a godsend at getting us through it all right up until getting our keys she is there to help. Also the whole of the Bairstow Eves team at walsall have been so lovely and helpful whenever we had questions. Would 100% recommend to anyone ❀️

C Β· 24 November 2022

Agent replied Β· 23 November 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Well I have been completely blown away by the professionalism and genuine good human nature of the following staff. Kylie, Meg and Ben. Ben started the experience by getting my surname correct first time! Meg is so accurate with information!! Kylie stole the show by advising me sincerely, showing great patience and tenacity to find me a property that suited my needs. The team come highly recommended!!! 5 star service indeed!

Anthony Β· 27 August 2023

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My experience in finding a place to move in Walsall was very difficult but they were able to help and it seems that they have a good standard for their listings which I found very important. Kylie was particularly helpful in my move and always trying to find a way to make things possible. In general I was satisfied with my experience with the letting agency

Mohamed Β· 8 December 2023

Agent replied Β· 5 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Bairstow Eves Walsall were great in the selling of our house and helping us in the search to find a new one. Even when we had an offer accepted on the new house the team helped us in making sure our sale and purchase were smooth and efficient. Everyone we dealt with was friendly and proactive but Stacey in particular went above and beyond and provided excellent customer service. Thank you all at Bairstow Eves Walsall!

Aaron Β· 25 November 2022

Agent replied Β· 25 November 2023

Thanks so much for this wonderful 5* review Aaron! Graham, Customer Relations

5/5

Google

Recently got the keys to my new property! As it was my first property I was taken back with the processes involved and what was needed, however the team at Walsall Bairstow were excellent. Huge shoutout to Kiran for helping us step by step. Extremely knowledgeable and professional. We highly recommend this real estate agency.

Daniel Β· 12 July 2024

Agent replied Β· 10 September 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstow Eves are the best letting agents I have come across with in my entire life. Staffs are kind and welcoming especially Kylie Williams. Very polite staff and transparent in all they do . Thank you very much Bairstow Eves for putting a smile on many faces . Continue the good job

Annie Β· 30 August 2024

Agent replied Β· 4 September 2024

Many thanks for your outstanding 5* review Annie. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with Meg was exceptionally good. From start till end my letting process was handled in a fast, efficient, and professional way and everything went smooth without any hustle on my side and right now i am comfortably settled in a property and all thanks to her. With such a great service i will definately recommend Meg and Beastow Eves

Tapiwa Β· 7 March 2024

Agent replied Β· 5 June 2024

Thanks for the wonderful 5* review and recommendation Tapiwa! Best wishes, Lucy, Customer Relations.

5/5

Google

From start to finish Kylie has been amazing. Whatever problems we had she has helped throughout even during out of office hours. We can't thank Kylie & the team enough, they're all so lovely and welcoming. We now can move into our new home with no worries or no problems. Thank you again, would definitely recommend to all our family and friends.

Jenny Β· 6 February 2024

Agent replied Β· 5 June 2024

Jenny, thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

Molly progressed our sale well and the guys in the Walsall office were all very helpful and friendly. The whole sale process took a huge amount of time but I guess it is just a bad process and not Bairstow Eaves' fault. Thanks very much for all your support

Trevor Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words! We're thrilled that Molly and the team provided such great support during your sale. We apologize for any delays, but glad we could make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently got the keys to my new property! As it was my first property I was taken back with the processes involved and what was needed, however the team at Walsall Bairstow were excellent. Huge shoutout to Kiran for helping us step by step. Extremely knowledgeable and professional. We highly recommend this real estate agency.

DanielKXO Β· 15 June 2024

Agent replied Β· 18 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with this company has been great. Everyone there has been very helpful and professional. They helped with any questions or information I needed. Louisa, Sammy and Kylie were all brilliant and helpful. Thank you for making the process so easy to get through. I definitely recommend them!😊 …

Bee Β· 1 September 2024

Agent replied Β· 4 September 2024

Thank you Bee for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Just like to say dealing with Stacey,Della and Kate has been a real pleasure from the moment I contacted the office to meeting us at the property to coming into my parents home who are wanting to move they have been brilliant.They were so friendly which is so important when dealing with people and I would have no hesitation in recommending the Team for anyone who wants to buy or sell a property really topclass service .

Lee Β· 25 November 2022

Agent replied Β· 25 November 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at Baistoweves Walsall branch are beyond outstanding, most especially Kylie. They ensured they got me a place after 5 months of waiting and were always ready to answer my questions. The communication was great and the staff are very friendly and kind. Highly recommended....

Zay Β· 31 October 2024

Agent replied Β· 3 November 2024

Thank you so much for your wonderful 5* review Zay! We're thrilled to hear that Kylie and the team at Bairstow Eves Walsall provided you with outstanding service and support. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I had a very good experience using Meg McLachlan at Bairstow Eves Walsall branch. Made me feel comfortable and answered all my questions as it was the first time buying. It’s been a lovely experience looking at the different properties thank you so much Meg πŸ™ˆ I feel I did email and called you every minute but the responses I got helped me a lot xxx

Madi Β· 12 April 2025

5/5

Google

Had the opportunity to buy our privately rented house and was put in touch with Sarah Collins after being messed around by another advisor I will leave them a review another time (not a good one). Sarah is a credit to the team, from the very first contact you feel at ease, very enthusiastic, she goes above and beyond & kept us up to date and obtained an offer in no time at all which turned out to be great for us. Would I recommend Sarah? I most definitely would. *****PositiveResponsiveness, Quality, Professionalism, Value

Peter Β· 7 June 2022

Agent replied Β· 6 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Thank you to Stacey and the team for all your help and support during the sale of my parents house. It was a stressful time for myself and my family but Stacey and the team , who were very understanding , helped me throughout and made it a lot easier with as little stress as possible .The response to my questions via emails and phone calls were excellent and were dealt with immediately, and I was kept informed of updates regularly throughout the sale process. The whole process from the beginning to the end ran smoothly. I cannot thank them enough for their friendly, professional and helpful advice. Fantastic team, would highly recommend.. thank you once again for all your help πŸ™πŸ»PositiveResponsiveness, Professionalism

Lynn Β· 7 June 2022

Agent replied Β· 6 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

A very big thank you to Stacey naomi and Sarah for helping me so much with my purchase. Morgatge advisor completed my paperwork in days. Naomi and Stacey thank you for all ur support with the solicitors paperwork helping me fill out and also sending off for me. I would recommend these ladies to everyone. I would definitely wil be coming back to bairstowe eves Thank you once again.

Omayra Β· 28 June 2023

Agent replied Β· 25 November 2023

Thank you for your amazing recommendation, kind words and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Meg from Walsall Bairstow Eves was absolutely unreal, not only did she have answer to all my questions and more, Meg was extremely professional, helpful and kind. She really helped me out with my situation and gave the realistic advice. Meg was that good I probably would of just bout brought anything off her. Thank you so much for you time, effort and consistency

Rebecca Β· 4 November 2023

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We have purchased our first property and the sales team and Sunny the mortgage advisor has helped us from start to finish and would highly recommend. Thank you

Rubina Β· 26 July 2026

Agent replied Β· 23 August 2026

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I have to give a massive thanks to this amazing agency that took care of everything for my rental. The process was super smooth and so quick. Thanks Sammy so much to always keep me updated with progress and the arrangements of everything. So happy with our new home πŸ₯°πŸ₯°πŸ₯° …

Maua Β· 21 June 2024

Agent replied Β· 24 June 2024

Thank you for taking the time to leave us this tremendous 5* review Maua. Kind regards, Lucy, Customer Relations.

5/5

Google

Renting with Sammy has been a good experience. The process was simple, and the team was easy to reach whenever I had questions. Everything went smoothly, and any issues were sorted quickly. Would recommend!

Ruoxin Β· 4 March 2025

Agent replied Β· 5 March 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

Contacted these guys back in February about a property. Lady advised I get my mortgage in principle through them, I said I would rather not. She then said she would speak to home owners and get back with a viewing time. Didn’t hear anything. I called again yesterday about the same property. Apparently it might now be under offer, she just needed to confirm. I was just about to join a meeting and asked if she could call me back in 30 mins to confirm if it was available or not. She promised and I’ve heard nothing. I called in relation to the 4 bed in West Bromwich on Oak Road. This really is a joke of an estate agent. Feel free to call me back.

M Β· 20 March 2025

Agent replied Β· 22 March 2025

Hello, thank you for sharing your experience with us. I'm sorry to hear about the difficulties you've encountered in trying to arrange a viewing. Please contact us at review@countrywide.co.uk so we can address your concerns directly and assist you further. Kind regards, Lucy, Customer Relations Team

5/5

Google

Leon did a very good job today at the viewing he is part of a top team of professionals. I would 100% recommend him for viewing.

SERGHEI Β· 26 July 2026

Agent replied Β· 23 August 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

1/5

Google

I booked a flat 19C, Persehouse walsall through this agency and paid a Β£150 deposit. After that, they did not provide me with the flat, and now they are not answering my calls. Initially, they told me that they would discuss with their …

Mohit Β· 13 March 2026

Agent replied Β· 13 April 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bairstow Eves Walsall

How many reviews does Bairstow Eves Walsall have?

Bairstow Eves's Walsall office has 899 reviews across two platforms: 832 on Google, 67 on Feefo.

What is Bairstow Eves Walsall's rating?

Bairstow Eves Walsall is rated 4.5 out of 5 across all 899 reviews, and 4.5 out of 5 on Google from 832 reviews.

Where is Bairstow Eves's Walsall office?

Bairstow Eves Walsall, 130 Lichfield Street, Walsall, West Midlands, WS1 1SY.

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