Trusted Agent profile Β· Walsall

Bairstow Eves Walsall Sales reviews

3.4

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951 reviews across 2 platforms

130a Lichfield Street, Walsall, WS1 1SY, WS1 1SY

Bairstow Eves's office in Walsall, at 130a Lichfield Street, is rated 3.4 out of 5 across 951 reviews on two platforms, including 338 Google reviews rated 4.5.

Google logo

4.5 / 5

338

Reviews on Google

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bairstow Eves, Sudbury

I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig

Happiness1 Β· 17 August 2023

5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.

Trudy Β· 12 June 2026

5/5

Google

Leom showed me the apartment with full details of the flat. Really happy with his services.

Aneesh Β· 11 June 2026

Agent replied Β· 11 October 2026

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Leom provided excellent service during your apartment tour. We strive to provide detailed and informative experiences for all of our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had an amazing experience with Josh. He was wonderful during the process of our first home. Thank you so much

Deborah Β· 11 May 2026

Agent replied Β· 11 October 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Team are amazing and staff are super helpful and excellent service with our first purchase - thank you so much

Sarafeen Β· 11 May 2026

Agent replied Β· 11 October 2026

Thank you for the glowing review! We are thrilled to hear that our team and staff were able to provide you with excellent service for your first purchase. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Kylie and team at Walsall

Kylie, and her colleagues, at Bairstow Eves Walsall have been awesome. Bringing my properties over to her agency, as a landlord, has been complicated by the fact I live on the other side of the world, and because of some tenants who were unresponsive. Luckily, the legends at Bairstow have been super communicative, answered my flurry of dumbs questions, and are happy dealing over email. Unlike the previous agency I used, they always get back to me and are actually managing my properties from nearby - in Walsall - rather than a constantly-changing contact at a random, national call centre. Big thanks to Kylie and co!

Tom Β· 2 August 2023

1/5

Trustpilot

I would strongly discourage anyone from…

I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.

Emilie Β· 11 February 2026

5/5

Google

Fantastic service from start to finish huge thank you to all the staff especially Molly and Stacey. We are super excited to move into our first home. Thank you

Akinloye Β· 24 August 2024

Agent replied Β· 22 November 2024

Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Meg was brilliant with the whole renting process. Answered any questions or problems I had and made the whole process smooth. Couldn’t recommend her enough

Gabby Β· 23 October 2024

Agent replied Β· 22 November 2024

Many thanks for your outstanding recommendation, 5* review and your generous comments Gabby. Best wishes, Lucy, Customer Relations.

5/5

Google

Just had a viewing with Leon, and he was extremely helpful, friendly and informative :)

Nyeesha Β· 11 June 2026

Agent replied Β· 11 October 2026

"Thank you for the excellent 5* review! We're thrilled to hear about your positive experience with Leon. Our team takes pride in providing exceptional customer service and we're glad he was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I highly recommend Bairstow Eves…

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🀩

Jake Β· 11 July 2023

5/5

Google

Yupy, I finally have the keys to my very first property .🏑 Therefore, I was completely confused and a bit lost during most of the process, but the agency guided me through and made sure the process went smoothly. Many Thanks for all the support of this agency with Stacey on the front line, all the staff with a happy to help attitude, also their full availability of the agency's mortgage advisers and solicitors. I can highly recommend this real estate agency as everyone first choice.

Viki Β· 25 June 2024

Agent replied Β· 22 November 2024

Hi Viki, Congratulations on your new home! We're delighted to hear that Stacey and our team provided you with excellent guidance and support throughout the process. Thank you for recommending us as the first choice - we truly appreciate your kind words. Best regards, Bairstow Eves Sales and Letting Agents Walsall

5/5

Google

Fantastic experience with Bairstow Eves Walsall. We have finally managed to move into our first rental property with the help of Kylie right from the very beginning of applying for the property we had come across, they have been very helpful and answered the questions we had as it was our first property as tenants, communication was excellent. I would highly recommend them. Thank you to kylie and the team.

Ahsan Β· 2 December 2024

Agent replied Β· 9 December 2024

Thank you for your fantastic 5* review Ahsan! We're thrilled to hear that Kylie and the team were able to assist you so effectively with your first rental property. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

1/5

Trustpilot

AVOID AVOID AVOID Jason Jessica and Freddie

AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.

Jamesfinglas Β· 26 June 2023

5/5

Google

Thank you for helping to let out our property. I was very pleased with keeping me up to date with progress. The process was very efficient. Thank you Meg, Katie and Louisa - lovely team. All the best. Mr and Mrs. Parmar

Krishy Β· 23 November 2023

Agent replied Β· 22 November 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We have had a very Positive experience. I would like to recommend Stacey and Naomi who dealt with my enquires quickly and efficiently. As well as Inderpal from the mortgage team and Katie from Countrywide solicitors. Will definitely use you guys again.

Nazrin Β· 23 November 2023

Agent replied Β· 22 November 2024

Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

The Walsall branch of Bairstow Eves…

The Walsall branch of Bairstow Eves have been a delight and pleasure to talk to on every occasion. They help without hesitation and are always polite and in good humour. Kylie is a particular star of the company and provides documentation and records in a professional and thoroughly helpful manner. A wonderful experience for the consumer.

John Β· 25 October 2024

5/5

Google

I’ve had a fantastic experience with Baristow Eves. The team is professional, communicative, and knowledgeable. Special thanks to Louisa for making everything so easy, her responsiveness and attention to detail took all the stress out of the process. Highly recommend!

Joshua Β· 5 June 2025

5/5

Google

Best letting agents in Walsall! Kylie and Meg were so helpful, good communication, quick at sorting issues that came along to get us moved in as soon as possible. Nice little touch of the move in goodie box. Thanks again!

Becky Β· 28 December 2023

Agent replied Β· 22 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Do not waste your time with this company I’m so furious with this them we had a viewing for Friday for a property and they call us up Thursday saying we can’t no longer view the property it’s been sold excuse me what if we offered more for the property what happened to everyone having a equal rights to viewing houses your disgusting keep your properties we are no longer interested in anything you have to offer if this is how you treat people honestly the worst company ever come across nobody waste your time

Tanya Β· 26 May 2024

Agent replied Β· 22 November 2024

Hello Tanya Newman, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a viewing with Leon and he was really kind and helpful.

Damilola Β· 11 June 2026

Agent replied Β· 11 October 2026

"Thank you for sharing your positive experience with Leon! We're glad he provided kind and helpful service during your viewing. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Stacey and Sarah who were amazing, very friendly and made the whole process a lot easier for us. Very quick to respond back and always willing to help. Would highly recommend Bairstow Eves and Sarah Collins their mortgage advisor. We also had a really good experience with their solicitors. We had nothing to complain about.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte Β· 23 November 2021

Agent replied Β· 22 November 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Professional and thorough experience

Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.

Adam Β· 14 September 2026

5/5

Trustpilot

she is an excellent estate agent

estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi

Lovely Β· 19 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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