Bairstow Eves Walsall Sales reviews

★★★★★ 5/5

Trustpilot

Absolutely fantastic team at tamworth.

Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx

Stacy · 3 May 2023

★★★★★ 1/5

Trustpilot

Romford Branch - (Mostly) lovely people, useless organisation

The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.

Matthew · 2 May 2023

★★★★★ 5/5

Google

Used Sunny and Preet to purchase our first home excellent service and would highly recommend Sunny for mortgage advice and Preet for sales. Thank you

Prithi · 13 September 2024

★★★★★ 5/5

Trustpilot

Exemplary team at Bairstoweves

The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.

Lesley · 25 April 2023

★★★★★ 5/5

Google

Molly was amazing at getting our sale over the line. She worked so hard and was professional throughout. Thank you to all the staff but in particular molly

Leanne · 8 September 2025

★★★★★ 1/5

Trustpilot

I sold a house, overcharged for fees, headache

L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.

Paul · 15 July 2026

★★★★★ 5/5

Google

What can I say from the start of my property search Sarah Collins has been fantastic. Very friendly and professional nothing too big or a problem for her to handle. Best mortgage advisor ever. I could not of own my first home without her, especially in these troubling time with Covid 19 and reduce lenders. Thanks you every so much. I would 100% recommend.PositiveProfessionalism

Jayaj · 12 January 2021

★★★★★ 5/5

Google

I’ve had a very positive experience working with Bairstow Eves & Countrywide Limited. Corey Carrington-Smith manages the house and is very professional and efficient in helping ensure necessary repairs and maintenance are performed in a timely manner. The level of communication is also at a healthy level, detailed breakdowns of costs and experiences are sent every month, questions raised are also answered without a delay. Overall I feel fortunate to be working with these businesses.

Tirnan · 25 July 2024

★★★★★ 5/5

Google

Meg was so helpful with my enquiries and went above and beyond to help and advise Thank u Meg a true asset to the company

Zoe · 24 August 2024

★★★★★ 5/5

Google

Absolutely brilliant service from start to finish Stscey and the team were so helpful and always went out of there way. Will highly recommend to friends and family thank you

Tom · 26 May 2024

★★★★★ 5/5

Google

The service was amazing. Thank you to all the lettings team for all their help especially Louisa. 100% recommend this agency.

Precious · 23 October 2024

★★★★★ 4/5

Google

My wife and I had a very pleasant experience working with Bairstow eves. We were able to find a house. Katie was our agent and she helped us alot She was quick to respond to our queries and had everything sorted out for us without any delay. Would highly recommend them.

Stanley · 23 November 2022

★★★★★ 1/5

Trustpilot

One star because no stars is not an…

One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.

Lavinia · 8 May 2023

★★★★★ 5/5

Google

Bairstow Eves dealt with my recent sale and purchase. It was not a straightforward process, and there were what felt like many curveballs along the way. I am happy to say that the staff at the Walsall branch dealt with this with professionalism and expertise. I always felt confident I was in good hands. Would happily recommend their services. It is in no small part down to them that I am happily settled in my new home. Thank you

Ursula · 26 April 2024

★★★★★ 5/5

Google

There were a few changes of staff initially but, when Stacey took charge of our sale, she was absolutely fantastic - she negotiated well on our behalf and, when things fell behind (due to one of the solicitors being a little slow) she pulled out all the stops to chase things through and ensured our sale was completed bang on schedule. Thanks Stacey and the team.

Karen · 13 January 2020

★★★★★ 5/5

Google

Thank you to Meg and Louisa for all their work getting our house on the market and letter so quickly!

Richard · 25 October 2024

★★★★★ 5/5

Google

Meg is just brilliant at her job. She was professional at all times & responded to all of my queries promptly. Thank you for such a positive experience Meg, I’ll definitely be coming your way again.

Nichola · 28 December 2023

★★★★★ 1/5

Google

Poor service. Me and partner looked at a property to rent we tried to put an application form in but bairstow eves wouldn’t give us the time of day both of us are full time in employed both have good jobs. In not so many words was told by bairstow they wanted more working class people in the property. Wouldn’t ever let us complete our checks to see the that we was on good income

Katy · 25 June 2024

★★★★★ 5/5

Trustpilot

Excellent service at Bairstow Eves Sanderstead

We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!

Honeysuckle · 25 January 2023

★★★★★ 5/5

Google

Huge shout out and thankyou to lovely Meg for helping us to secure a lovely new home. Meg handled all queries promptly, professionally and with lots of reassurance. What was a very stressful time for us has been made so much easier. Special mention also to Kylie, who also dealt with my many phone calls and questions with a friendly and reassuring manner. I thoroughly recommend them to anyone looking for their new happy place! Five star service!

Jayne · 26 April 2024

★★★★★ 5/5

Trustpilot

Amazing customer support

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 3 November 2023

★★★★★ 5/5

Google

Brilliant from start to finish when buying my first house. Stacey and Della were brilliant, so engaged and professional but with such a friendly vibe. Kept me updated through the process. I chose their conveyancing partner and had no issues with them either. Would absolutely recommend this branch.

C · 12 January 2023

★★★★★ 5/5

Google

Natasha Smith is excellent, she is prompt to respond and very informative when she does. Keeping me up to date and releasing my deposit back to me quickly

Natalie · 26 May 2024

★★★★★ 5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023