Bairstow Eves Walsall Sales reviews

★★★★★ 1/5

Trustpilot

They do a bare minimum so we ended up without a flat

I would give 0 stars if i could. We dealt with Stratford agency. Let me explain the situation. We found a flat to buy and unfortunately, the agency that published it was Bairstow eves.The first bad sign was that we waited for a man who should've shown us a property for 15 minutes (his name is Vasco Correia, just so you know the heroes by names) and after 3 calls to their call centre we were told to try to call the apartment number as he's already there. We've called a few times - failed. We managed to enter the building and get to the flat after a while. When Vasco opened the door we complained about the situation and that we'd been waiting for 20+ minutes to which he replied "so what? are you going to see the flat or not?". We were pissed with the attitude and the situation but had a look on a flat. We liked the flat so much and decided to make an offer (hadn't trusted our guts, unfortunately).The process took 6 months, each time we had to call them ourselves because otherwise, we didn't receive any updates from them and the seller. Our sales progression was Ellie Lynch (well, I would call her sales REgression). Every time she and her colleagues told us that they were doing their best but if it was true we wouldn't ended up being homeless. We've been telling her that our tenancy contract will end at the end of October since August and she didn't tell us that we should prolong it as the seller is looking for a new home herself and won't move out until she buys it. So we trusted them and ended up without a flat with all our stuff.I hate the day we've decided to proceed with this agency and the flat they listed. Hope everyone who's uncertain to work or not to work with Bairstow eves will choose not to work but to save their mental health and their money.

VM · 5 November 2024

★★★★★ 5/5

Google

The team at Bairstow Eves Walsall were great in the selling of our house and helping us in the search to find a new one. Even when we had an offer accepted on the new house the team helped us in making sure our sale and purchase were smooth and efficient. Everyone we dealt with was friendly and proactive but Stacey in particular went above and beyond and provided excellent customer service. Thank you all at Bairstow Eves Walsall!

Aaron · 23 November 2022

★★★★★ 5/5

Google

From start to finish Kylie has been amazing. Whatever problems we had she has helped throughout even during out of office hours. We can't thank Kylie & the team enough, they're all so lovely and welcoming. We now can move into our new home with no worries or no problems. Thank you again, would definitely recommend to all our family and friends.

Jenny · 26 February 2024

★★★★★ 5/5

Google

My experience with this company has been great. Everyone there has been very helpful and professional. They helped with any questions or information I needed. Louisa, Sammy and Kylie were all brilliant and helpful. Thank you for making the process so easy to get through. I definitely recommend them!😊 …

Bee · 23 September 2024

★★★★★ 5/5

Google

Recently got the keys to my new property! As it was my first property I was taken back with the processes involved and what was needed, however the team at Walsall Bairstow were excellent. Huge shoutout to Kiran for helping us step by step. Extremely knowledgeable and professional. We highly recommend this real estate agency.

Daniel · 25 June 2024

★★★★★ 5/5

Google

My experience with Meg was exceptionally good. From start till end my letting process was handled in a fast, efficient, and professional way and everything went smooth without any hustle on my side and right now i am comfortably settled in a property and all thanks to her. With such a great service i will definately recommend Meg and Beastow Eves

Tapiwa · 26 February 2024

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Google

We have purchased our first property and the sales team and Sunny the mortgage advisor has helped us from start to finish and would highly recommend. Thank you

Rubina · 11 August 2026

★★★★★ 5/5

Trustpilot

Carlton office provide excellent service

My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you

Simon · 5 October 2024

★★★★★ 5/5

Google

I had a very good experience using Meg McLachlan at Bairstow Eves Walsall branch. Made me feel comfortable and answered all my questions as it was the first time buying. It’s been a lovely experience looking at the different properties thank you so much Meg 🙈 I feel I did email and called you every minute but the responses I got helped me a lot xxx

Madi · 15 April 2025

★★★★★ 5/5

Google

The staff at Baistoweves Walsall branch are beyond outstanding, most especially Kylie. They ensured they got me a place after 5 months of waiting and were always ready to answer my questions. The communication was great and the staff are very friendly and kind. Highly recommended....

Zay · 1 November 2024

★★★★★ 5/5

Google

Meg from Walsall Bairstow Eves was absolutely unreal, not only did she have answer to all my questions and more, Meg was extremely professional, helpful and kind. She really helped me out with my situation and gave the realistic advice. Meg was that good I probably would of just bout brought anything off her. Thank you so much for you time, effort and consistency

Rebecca · 23 November 2023

★★★★★ 5/5

Google

Leon did a very good job today at the viewing he is part of a top team of professionals. I would 100% recommend him for viewing.

SERGHEI · 11 August 2026

★★★★★ 5/5

Google

Had a viewing with Leon, he had booked me in for an alternative more fitting property right here at the viewing, I would recommend him.

Aina · 11 August 2026

★★★★★ 5/5

Google

I have to give a massive thanks to this amazing agency that took care of everything for my rental. The process was super smooth and so quick. Thanks Sammy so much to always keep me updated with progress and the arrangements of everything. So happy with our new home 🥰🥰🥰 …

Maua · 25 June 2024

★★★★★ 5/5

Google

I had a an amazing experience i feared i wont get the help needed but Kylie Turu-Williams was soo supportive and patienet and consistent in responding me im soo greatful for each step of help given to me a 5 star is deserved 😊 …

Aicha · 23 September 2024

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Google

I had an apartment which I hadn't been able to sell and had tried several of the Estate Agents in Aldridge as that seemed the obvious place due to my location. A friend suggested I tried an agent in Walsall and recommended Bairstow Eves. I'm glad he did, Stacey came to see me and was confident she could sell it for me and I knew she would, she was so positive. The flat sold within three weeks at the price I wanted as well. I couldn't be happier thanks to Stacey and her wonderful team. I will certainly recommend them in future.PositiveProfessionalism

Steve · 23 November 2021

★★★★★ 5/5

Google

My husband and I had a very pleasant experience working with Bairstow eves. We were able to find a house and finalise it in a systematic way. Meg was our agent and she helped us throughout the way. She was quick to respond to our queries and had everything sorted out for us without any delay. Would highly recommend them and especially Meg to anyone looking for a house in West Midlands.

Madhura · 23 November 2022

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025

★★★★★ 5/5

Google

Purchased my first property using Sunny your mortgage advisor who offered a wealth of knowledge and experience. I would highly recommend and the staff in the sales office Stacey,Preet,Courtney went above and beyond and will be recommend to friends and family thank you

Sahdia · 23 September 2024

★★★★★ 1/5

Google

They never answer calls. If they do they say they don’t have dates for appointments and they will get back to me as soon as they do, and then suddenly the listing is no longer available the next day.

Pola · 11 April 2026

★★★★★ 5/5

Google

Great experience with Bairstow eves renting out my second property with them. Kylie has been great and communicating regularly with updates. She was very patient and got everything done smoothly. Would definitely recommend them to friends and family.

Nav · 4 December 2024

★★★★★ 5/5

Google

Sold our house very quickly! The girls in the office at Walsall are easy to deal with and always happy help, even on a Saturday - especially Stacey Pickering. Many thanks all, highly recommended 👍 Kirsty and David …

Kirsty · 18 November 2024