Every review we hold for the Wallington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just purchased a house with Paul Graham and the team were so helpful and are by far the best estate agents we've worked with. We will definitely work with Paul Graham again in the future as we cannot recommend them enough! Thank you Lisa, Tanya & Jacqui for all your help with our purchase!
Sailing · 7 February 2023
Agent replied · 7 June 2023
Thank you for your kind words. Enjoy your new home.
★★★★★ 5/5
GoogleMy partner and I were first time buyers and Paul Graham made the process of buying our first property easy to understand and stress free.
Lisa and her team advised us on every step of the process and kept us updated, so we were never left wondering what was happening.
Thank you for helping us navigate buying our first home.
Lee · 11 August 2022
Agent replied · 7 June 2023
Thank you Lee. We are delighted to find you somewhere and hope you have many happy years there.
★★★★★ 5/5
GooglePaul Graham managed the selling of my late Father's house. They were extremely supportive from the outset, assisting and advising with Probate valuation, which gave me the confidence to appoint them as selling agents. This they undertook with the utmost professionalism, sensitivity and determination. In particular, Lisa and Jacqui were extremely diligent and provided frequent and regular updates on progress. Thoroughly recommended without hesitation. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 25 August 2020
Agent replied · 7 June 2023
Thank you for taking the time to give us some feedback. Very much appreciate your comments.
★★★★★ 5/5
GoogleWe recently sold our flat through the team at Paul Graham. From start to finish, the team were very helpful, professional and most importantly patient whilst we faced solicitor hold ups! Thank you to Greg and Jacqui who both helped us so much. Thanks so much- we’ve now settled into our forever home!
Michaela · 7 February 2023
Agent replied · 7 June 2023
Thank you Micheala.
★★★★★ 5/5
GoogleAll the staff at Paul Graham are very friendly and professional. The communication was great, I was kept up to date with all aspects of the sale.
They have an excellent track record of selling similar properties in the area, and marketed the property very well.
They were very informative to timings with Probate too. I highly recommend them.
Foody · 14 April 2025
Agent replied · 14 April 2026
Thanks Marie
It was a long journey but got there in the end.
★★★★★ 5/5
GoogleWe would 100% recommend Paul Graham, they provide an excellent service, both Lisa and Jacqui were professional and friendly with assisting us with the sale of our home.
From start to completion they kept us up to date with how the sale was progressing and helped us with any queries that we had.
Ron and Susan Hession
Susan · 7 June 2022
Agent replied · 7 June 2023
Many thanks for your kind words, Ron and Susan.
It’s been a pleasure to work with you on the sale and I wish you all the very best in your new home.
Kind regards
Lisa
★★★★★ 5/5
GoogleThanks to Greg, Jacqui and Lisa at Wallington branch of Paul Graham who helped me to sell my parent's house. The team kept me up to date and informed throughout and gave me excellent advice and support. I strongly recommend them!
Simon · 29 October 2023
Agent replied · 28 November 2023
Thank you Simon. Glad we got there in the end. We appreciate you entrusting us with your business.
★★★★★ 5/5
GoogleLisa was very professional and kept us well informed throughout the selling process and managed a demanding buyer with great skill.
Lisa achieved the expected sale price and the team at Paul Graham were always friendly & responsive. Thank-you Lisa!
David · 29 October 2023
Agent replied · 28 November 2023
Thank you.
★★★★★ 5/5
GoogleOur house sale went through very quickly thanks to the staff at Paul Graham, Wallington, particularly Lisa, who organised the initial sales process and successfully negotiated with our buyer and Jacqui, who ably assisted with the progress to exchange of contracts and also advised regarding using an Airbnb for our temporary rental when we move to Yorkshire.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 25 August 2021
Agent replied · 7 June 2023
Thank you and good luck in your new home.
★★★★★ 4/5
GoogleBoth the manager (Lisa) and the lady that does all the chasing (Jacqui) were excellent - great communications and really kept on top of the conveyancing process - which was invaluable.
DJ · 7 December 2025
Agent replied · 28 December 2025
Thank you.
★★★★★ 5/5
GoogleWe were selling a 3 bed property in the Wallington area, and Lisa, Jacqui and the rest of the team were really 'on the case' from the day it went on the market right through to completion. Excellent!
Mickbn · 30 September 2025
Agent replied · 28 December 2025
Thanks for your kind words.
★★★★★ 5/5
GoogleRonnie and Tanya are both lovely and friendly with viewings. Obvious passion and knowledge about their work!
Megan · 17 March 2026
Agent replied · 14 April 2026
Thank you for your kind words, Megan.
★★★★★ 5/5
GoogleThe team at Paul Graham (Wallington) were great to deal with. Greg was incredibly patient whilst I was sat on the fence whilst deciding if I should sell or not.
Jacqui was great and very much on the ball chasing the various parties.
Highly recommended.
Stevo · 9 November 2022
Agent replied · 7 June 2023
Thanks for your comments, it was a pleasure working with you. Enjoy your new home.
★★★★★ 1/5
GoogleI want to review the interaction I had with them back in Nov 2022.
I cannot talk about any further processes that they might be great at or not.
Back in Nov. 2022 we wanted to get our property valued to sell due to relocation, our property was out of the ordinary to the flat/semi /detached/etc as it was a ground floor maisonette and there are not many - apparently.
Paul Graham were the first of 5 different agents coming around.
The property is 2 bed, open plan, updated, with garage, private entrance and enclosed beautiful patio with outdoor kitchen/BBQ and FREEHOLD.
We expected the property to be on a good number since it was spot on in so many ways.
Said that, the gentleman who came brought with him a comparison of prices for us to see, but he kept it as only flats in there ( no maisonettes) and these flats were not comparable like for like with our property.
Anyways... 15 min in the property, didn't even check the refurbished updated garage or the outdoor patio ( as it was raining) and said several things about our property being what it was... a 2 bed flat on a busy road and it had the corner shop and the pizzeria near by, so he put them as negatives. So he valued the property at 280K. We were heartbroken, we thought we had a good property but clearly not, he is the professional isn't he?
We were so deflated for days until the 2nd agent came along.... and the 3rd.... and the 4th and finally the 5th!!!! All of them valued it at 310k, 320K and 2 of them at 350K. Happy days now!!!
We actually sold it on day 1 of being online (26.12.23) to the first couple who visited, they offered on the day and over the asking price.
5 viewings on day 1 and 4 offers.
I am super happy I didn't stay with just one, specially PG.
I felt that Paul Graham (at least the guy who came) had no idea of what our place was worth, and clearly they undervalued my property by 75K. Sold at 355K.
I personally did not have a good experience with them.
My advice, shop around, you might find something way better!
Y · 29 October 2023
Agent replied · 28 November 2023
Thank you for your valued feedback. Naturally this is concerning. Perhaps you can contact me at steve@paulgraham.co.uk and allow me to look into the situation.
★★★★★ 5/5
GooglePaul Graham are great! Everything from advertisement to completion was smooth. Quick replies and easy liaison with the solicitor & surveyor. I would highly recommend calling them wether you are selling a house or flat.
Update 15/04/2019 - I called in as I required some additional information. Lisa was very helpful. I would highly recommend Paul Graham for after-service too.
Akash · 8 June 2019
Agent replied · 7 June 2023
Thank you, Akash.
★★★★★ 5/5
GoogleAs a buyer, I had a pleasant experience with Paul Graham. Jacqui, Lisa and Greg were incredibly helpful. They were prompt and efficient in dealing with any query - no matter how small. Thank you.
Junaid · 1 August 2023
Agent replied · 2 August 2023
Thank you for your comments and we hope you enjoy your new home.
★★★★★ 5/5
GoogleAs a buyer we found the Paul Graham staff friendly, cooperative and helpful
Renate · 17 March 2026
Agent replied · 14 April 2026
Thank you
★★★★★ 5/5
GoogleWhen we began thinking about selling our house, we wanted a more independent estate agent which wasn't part of a major chain. Paul Graham seemed to fit the bill, and as soon as Lisa came to do our valuation, we knew we were dealing with a …
Susan · 14 April 2025
Agent replied · 9 November 2024
Hi Susan
Thank you for your kind words. We appreciate your custom.
★★★★★ 5/5
GoogleJacqui and the team were excellent at progressing the sale and purchase during our house move. They were particularly good at communicating through the whole process and often were doing the job of at least 3 other agents in the chain. With out Paul Graham’s assistance I am sure we wouldn’t have met our proposed timescales with such efficiency.
Daniel · 8 June 2019
Agent replied · 7 June 2023
Thank you very much for your kind words.
★★★★★ 5/5
GoogleExcellent service selling my shared ownership property. It was a long and frustrating process chasing housing association and solicitors but Jacqui and Lisa were completely on the case, always updating me along the way. 5 star service from everyone and would definitely recommend.
Charlotte · 7 June 2022
Agent replied · 7 June 2023
Charlotte. Thanks so much for your kind words. We are delighted it all worked out and good luck in your new home.
★★★★★ 5/5
GooglePaul Graham handled the sale of our mother's house after she passed away. They were very thorough in their handling of all aspects of the sale. Particular thanks go to Tanya and Jacqui, especially Jacqui who should be re-christened 'Rottie' because of her dogged determination. Thank you guys, from Lois and Phil Bodie
Lobo · 7 June 2020
Agent replied · 7 June 2023
Thank you for taking the time to review and I’m glad ‘Rottie’ got you there in the end. Thanks again, Steve
★★★★★ 5/5
GoogleI had the pleasure of enlisting Paul Graham to sell my flat and I must say that the staff at their Wallington branch were beyond exceptional. Their communication was top-notch and they expertly handled all the issues. They were professional, polite, and empathetic, going above and beyond to ensure a swift move and understanding any delays that occurred.
In my opinion, this agency is the best in the business and I would highly recommend them to anyone in need of their services. They were incredibly patient and a joy to work with.
Jason · 4 June 2023
Agent replied · 23 June 2023
Thanks Jason
It was a pleasure working with you.
★★★★★ 5/5
GoogleHad to sell a relatives house who had gone into a care home. Was not familiar with estate agents in the area but chose Paul Graham after meeting Lisa the branch manager. They were really on the ball, giving me regular updates, I found all the staff friendly and professional. They have a dedicated sales progression person, Jacqui, so once we accepted an offer she was in contact regularly with us and the solicitors. It all went very smoothly, no drama or hassle, a very easy process. I would highly recommend
M · 31 May 2023
Agent replied · 7 June 2023
Thank you for taking the time to leave a review. We are pleased you had a pleasant experience with Paul Graham.
★★★★★ 5/5
GoogleRecently bought and sold through Paul Graham. We had a fantastic experience with Lisa & Jacqui who were always there on the phone to advise and help! Couldn’t recommend them enough, we had a real rollercoaster of a journey throughout and …
Jamie · 14 April 2025
Agent replied · 24 October 2024
Thank you Jamie. Had we got you moved in the end. It was a pleasure working with you.
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