Every review we hold for the Wallington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my house (twice) with Paul Graham and could not be more impressed. From the first moment they were on point, great photos, brochure, lots of viewings. My first sale fell through as my wife and I took quite a while to find causing our buyer to withdraw, but Lisa and the team had us back under offer in under a week…! The communication and feedback was superb, we had feedback after every viewing along with a weekly call with a general market update. I was then handed over to their amazing dedicated Sales Progressor Jacqui who managed our sale and expertly navigated a long complex chain for nearly nine months. It almost fell apart several times and I’m convinced without Jacqui’s vast experience and expertise, it definitely would have. So incredibly grateful to all at PG, would highly recommend if you’re thinking of selling…
Darren · 31 March 2026
Agent replied · 14 April 2026
Thank you Darren. Delighted we got there in the end.
★★★★★ 5/5
GoogleThank you to everyone at Paul Graham, Wallington branch (but also Carshalton branch:-)). You have been amazing! Thank you for your support throughout the whole process, from the beginning till the end! I appreciate the professional advice from Lisa, the manager of the branch, who was the reason I chose to go with this estate agent and I haven't had any regrets. Everyone was very helpful with getting a buyer for our flat and finding our new dream house. Jacqui was on top of everything after we found the buyers and sellers and she managed the whole process all the way to the smooth and successful completion. Thank you all, very grateful to you!
Lucia · 14 February 2026
Agent replied · 14 April 2026
Thank you Lucia. Appreciate your kind words.
★★★★★ 5/5
GoogleI recently sold my house with Paul Graham. It was long, complicated and stressful process but I knew I could trust Paul Graham Wallington team to get me there. Very grateful for their hard work and sensible, down to Earth advice. Years of experience and local knowledge do pay off when you choose your estate agent. Thank you Lisa, Jacqui and Greg! Highly recommended.
Theoksanaku · 17 March 2026
Agent replied · 14 April 2026
Delighted we got there in the end and it was a pleasure working with you.
★★★★★ 5/5
GoogleI have just completed my house sale with Paul Graham Wallington and am writing to say that I cannot stress how good they are. From the start of the process to the end, the agents have been attentive, thorough and great with communication.
This is my second time using Paul Graham Wallington, I had previously bought my house through them and the team are an absolute pleasure to work with.
I cannot recommend them highly enough and their knowledge of the local housing market is second to none.
Thanks to Lisa and Jacqui as they made the sale process extremely smooth and to the other members of staff who were able to assist seamlessly when they were away.
Austin
Chuckyoh81 · 23 July 2025
Agent replied · 14 April 2026
Thank you for your kind comments.
★★★★★ 5/5
GooglePaul Graham is one of the most honest and trustworthy estate agents out there. There were very accurate with our house valuation and got me a buyer very short period of time and supported me all the way to the completion. Very knowledgeable with market and excellent negotiations skills, I would highly recommend them to anyone who are looking to buy or sell.
MJ · 28 November 2025
Agent replied · 28 December 2025
Thank you, MJ
★★★★★ 5/5
GoogleWe are very happy with the exemplary service provided by Paul Graham, especially from Jacqui Bilham who has been absolutely outstanding.
We were impressed right from the first valuation visit from Greg Kitson, as he had done a lot of research and demonstrated a comprehensive knowledge of properties in the local area. As a result we feel the house was valued correctly compared to others.
The viewings and communication were handled very well and we were happy to receive a few offers within a few weeks and accepted an offer which met the asking price.
As we then focused our attention on searching for a property to buy, Greg and Jacqui were extremely helpful and honest in providing advice, guidance and reviewing properties before we made an offer.
Leading up to exchange, which took a few months due to circumstances outside of Paul Graham’s control, Jacqui was a rock and the glue that held the chain together. She liaised with the other agents and solicitors in the chain regularly and kept us and our buyer in the loop throughout.
Most importantly we really appreciate that we were never put under any pressure at difficult moments during the process, which can be the case with some competitors.
We would recommend Paul Graham time and time again. Many thanks!
Lucy · 14 April 2025
Agent replied · 9 January 2025
Thank you Lucy for your kind words. Really kind of you to leave a review. It was a pleasure working with you.
★★★★★ 5/5
GoogleThe best choice we made was choosing Paul Graham estate agents to sell our property. Our property was quite hard to sell until we met Lisa, who was honest about our realistic selling price and so knowledgable in how to attract suitable buyers and how to advertise our home. The whole team communicated with us every step of the way. Jacqui was outstanding in liaising between us, our solicitors and the buyers through every part of the sale process. We would highly recommend Paul Graham estate agents.
Liz · 8 April 2025
Agent replied · 20 May 2025
Thank you, Liz. It was a pleasure working with you.
★★★★★ 5/5
GoogleI was a buyer from them in 2013, and a seller (2 bedroom flat) with them in late 2024. They were truly fantastic. Property valve sub £300k but felt like they were treating me with the courtesy I might expect of a home worth far more than that.
Professional throughout and very transparent. They were an advocate for me as a seller, but kept buyers engaged.
Indeed they were even shimmying along to onward purchase, which really was going above and beyond.
My thanks to Jacqui, Lisa and Tanya.
Declan · 27 February 2025
Agent replied · 14 April 2026
Thanks for the kind words Declan. We appreciate you coming back to us again.
★★★★★ 5/5
GoogleI have used Paul Graham on several occasions over the Years & have always been happy this time I hadn’t used them for 19yrs with Lisa, Ronnie and Jackie it’s even better they are all very helpful and professional
The House sold in a week with 7 good offers
Jackie kept me informed all the way
100% recommend the team at Paul Graham
Dinah · 27 August 2025
Agent replied · 10 September 2025
Thank you for trusting us again.
★★★★★ 5/5
GoogleFrom the moment I met Lisa from Paul Graham Wallington office she installed trust, and confidence i had made right choice to choose them to sell my property. She was extremely helpful and supportive throughout. All staff were extremely helpful. The after sales in particular Jacqui was amazing! Communication and helpfulness and hard work was second to none! Would highly recommend!!
Kim · 27 August 2025
Agent replied · 10 September 2025
Thank you for your kind words. It was a pleasure working with you.
★★★★★ 5/5
GoogleWe recently bought our first home through Paul Graham and couldn't be more happy with our experience.
As first time buyers, it was quite an overwhelming experience, but the team were really friendly and great at taking us through the process, giving advice and referrals for conveyancers, etc...
Many thanks to Ronnie for showing us the property twice at short notice, and to Jacqui for being incredibly helpful through the purchase process.
Callum · 18 April 2025
Agent replied · 20 May 2025
Thanks Callum. It was a pleasure to help you find your fist property and best of luck in your new home.
★★★★★ 5/5
GoogleBought a property through Paul Graham - Wallington and they have been exceptional. They are such a friendly bunch, were always available and provided thorough communication and support throughout the process. Lisa and Jacqui were so helpful and worked with utmost professionalism. Can't rate more highly.
Kit · 21 December 2025
Agent replied · 28 December 2025
Thank you for your comments. It was a pleasure to find your next home.
★★★★★ 5/5
GoogleWe chose Paul Graham because they’re the excellent local. Our move was tricky and Paul Graham supported us all the way. The valuation and sale can be so stressful; Lisa made it simple and easy. Our freeholder was slow and unhelpful; Jacqui shepherded all the parties through the process to a successful conclusion. Finally, I really liked that the others in the office knew about our sale and could help knowledgably.
Simon · 21 March 2025
Agent replied · 28 May 2025
Thank you Simon for your kind words. It was a delight working with you.
★★★★★ 5/5
GoogleWould recommend Paul Graham, Wallington, they were very professional in dealing with the sale of our house. Viewings were arranged quickly and they guided us through the sale. All our questions were answered throughly. A very friendly professional team.
Zena · 30 November 2025
Agent replied · 28 December 2025
Thank you, Zena
★★★★★ 5/5
GoogleWas having issues selling our flat then changed to these guys and what a difference!!!everyone so knowledgeable and also kind with endless patience. Always available to answer any questions,would especially like to thank Lisa,Julie and Ronnie. We successfully sold our property and now happy in our new house.
Lisa · 27 August 2025
Agent replied · 10 September 2025
Thank you and we hope you love your new home.
★★★★★ 5/5
GoogleGreg from Paul Graham gave excellent advice on the sale of my house. Jacqui kept the sales process going and a successful outcome was the result. I would recommend them to others wishing to sell in the area.
Libby · 29 October 2025
Agent replied · 28 December 2025
Thank you Libby. It was a pleasure working with you.
★★★★★ 5/5
GoogleThe best estate agent I've ever used (and I've used a few). Realistic and achievable valuation backed by tangible evidence. Almost instantly found an appropriate buyer for our circumstances who had been properly vetted. The team are personable, easy to deal with and straight talking. Plus, very importantly, the follow up to progress the sale is outstanding - which is often an issue with some agents. High standards seem to apply across the whole team (I dealt with Greg, Mitzi, Jacqui and Tanya - all were excellent). If I sell another house I will be knocking on their door again.
Neil · 27 January 2024
Agent replied · 24 August 2024
Thanks Neil. It was a pleasure working with you.
★★★★★ 5/5
GoogleWhat can I say , estate agents don’t often get the best reputation but I have to say that the entire team at Paul Graham Wallington are a different class. Simply world class service throughout a long process , unwavering support , rapid updates in the a challenging current climate. We can’t thank Jacqui , Lisa , Greg , Tanya , Mitzi etc. enough ! #dreamteam
I would have zero hesitation in being a reference to any prospective clients of Paul Graham !
Anthony Campbell
Skyaxe26 · 19 December 2023
Agent replied · 2 January 2024
Thank you Anthony. We enjoyed working with you and really appreciate your kind words.
★★★★★ 5/5
GoogleWe were very impressed with the professional and helpful efficiency of the Wallington branch of Paul Graham in all aspects of our house-selling process : from the very short time frame between their initial viewing and quotation to the Memorandum of Sale. Although there was a later "mortgage slowdown" during that time of national mortgage turbulence Jacqui made sure that the sale continued to progress and kept us informed at all times until completion.
Anyone considering of selling their property can't go wrong by choosing Paul Graham.
Gareth · 29 September 2023
Agent replied · 28 November 2023
Thank you for your kind words.
★★★★★ 5/5
GoogleWe recently completed our house sale through Paul Graham, Wallington. We had regular contact with Lisa, Greg, Ronnie and Jacqui and they were all extremely helpful, always knowledgeable of our situation and offered good advice when we requested it. They also offered calm guidance, when difficult situations arose! With their expert knowledge of the local market, I would definitely recommend them.
Nicholas · 14 March 2026
Agent replied · 14 April 2026
Thank you Nicholas
★★★★★ 5/5
GoogleWe had an excellent experience selling our property with Paul Graham. From start to finish, their service was outstanding. The team was always just a phone call away and guided us through every stage of the process with professionalism and genuine care.
They ensured that all viewings were arranged around our availability, which made the whole process stress free. As their clients, they always put us first when new properties came on the market that matched what we were looking to buy.
We couldn’t be happier with the support and dedication we received. We highly recommend Paul Graham to anyone looking to sell or buy a property. We're so pleased we chose Paul Graham and would not hesitate to use their services again in the future.
Rakia · 3 September 2025
Agent replied · 10 September 2025
Thank you Rakia
★★★★★ 5/5
GoogleMy family and I are so grateful to Paul Graham Real Estate Agency for helping us find our dream home! With rent prices soaring, we were eager to find a place that fit our budget, and the team at Paul Graham truly delivered. They guided us through every step with warmth and efficiency, wrapping up the entire process in just a couple of months. They even connected us with an amazing solicitor, Divya Patel, who made the paperwork feel effortless. What stood out most was how kind and patient they were, answering all my questions (and I had plenty!) with genuine care and no hesitation. It felt like they were as invested in our happiness as we were. I wholeheartedly recommend Paul Graham Real Estate Agency to any first-time buyer or anyone looking to sell their home for a great price. Thank you, Paul Graham team, for making this journey so smooth and joyful!
Param · 27 August 2025
Agent replied · 10 September 2025
Wow! Thank you for your comments. We hope you enjoy your new home.
★★★★★ 5/5
GoogleI bought my property through Paul Graham and they were fantastic. Jacqui quickly became my ‘go to’ person for advice on the process of buying and selling as my selling agents left a lot to be desired. Communication was excellent, advice was invaluable and the service and attention to detail was great.
I am able to say, without a single doubt, that if I was asked to recommend or needed to use a company I would recommend them.
Preen · 27 August 2025
Agent replied · 10 September 2025
Thank you
★★★★★ 5/5
GoogleThe whole team have been great throughout and always helpful. Very patient after a difficult sale. In particular thanks to Lisa and Jacqui.
Stephen · 29 October 2025
Agent replied · 28 December 2025
Thanks Stephen
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