Every review we hold for the Wallington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from a competent, professional team who were always friendly and courteous throughout the whole time we had dealings with them.
The circumstances in our chain were complicated and as a result, the whole process took far longer than the average sale/purchase. Without the hard work put in by the team at Paul Graham, the chain would certainly have collapsed and we would never have made it to exchange.
Thanks again Steven. I'm so pleased we went with our gut instinct and chose to sell through Paul Graham. At the time, I didn't know how important it is to choose the right estate agent but I certainly know that now.
Anthony · 8 June 2018
Agent replied · 7 June 2023
We are also glad you went with instinct and that it all worked out for you.
★★★★★ 5/5
GooglePaul Graham have been fantastic throughout the process of selling our house. Their comunication was excellent and they managed to negotiate all of the issues which arose throughout the chain. They were calm, professional, and worked extremely hard to make sure that we managed to move with as little stress as possible. I would definitely recommend Paul Graham to anyone looking to sell their property.
Bridget · 7 June 2022
Agent replied · 7 June 2023
Bridget, thank you for you comments, it was a pleasure working with you and we hope you enjoy your new home.
★★★★★ 5/5
GoogleEmploying Paul Graham to sell my flat has done wonders for my opinion of Estate Agents! From the initial meeting with Lisa through to completion last week, the whole experience has been a pleasure. The team are friendly yet professional, …
Pam · 14 April 2024
Agent replied · 24 August 2024
Thank you Pam, it was a pleasure working with you.
★★★★★ 5/5
GoogleBoth Lisa and Jacqui were great, they helped steer me through a protracted sales process, with clear advice and hard work thoughout.
David · 7 June 2021
Agent replied · 7 June 2023
Thank you for your comments.
★★★★★ 5/5
GoogleWe had been in our house for over 30 years so the prospect of moving was quite daunting. We need not have worried as the team at Paul Graham took a lot of the stress out of the process. They were all very professional and dealt with all our queries promptly and kept the whole thing on track. Thank you all and if we can we'll certainly recommend you.
Peter · 7 June 2021
Agent replied · 7 June 2023
Thank you Peter. It was a pleasure working with you and we hope you enjoy your new home.
★★★★★ 5/5
GoogleGreat service from valuation to sale, kept informed throughout the process. Would defiantly recommend.
Tracey · 14 April 2025
Agent replied · 24 October 2024
Thank you, Tracey.
★★★★★ 5/5
GoogleWe recently just brought a property I had Jacqui and Lisa who helped me. They were amazing and really good at keeping us updated as were were very nervous. I couldn’t fault them will always be coming back when we upsize thank you ladies. Great service.
Chirag · 30 August 2023
Agent replied · 28 November 2023
Thank you and we hope you enjoy your new home.
★★★★★ 5/5
GoogleFabulous estate agent! Totally recommend. They were amazing when I sold my one bed flat in Carshalton. Very friendly and knowledgeable. I would definitely use them again if I needed to.
Siobhan · 27 March 2024
Agent replied · 24 August 2024
Thank you Siobhan. We enjoyed working with you throughout the process.
★★★★★ 5/5
GoogleWe recently used Paul Graham to purchase a property, and they've been great to work with. They were professional at all times, quick to keep me updated and looped-in, gave me sound advice and progressed my purchase very well. I very much appreciate their efforts and would highly recommend them.
Mahen · 10 October 2022
Agent replied · 7 June 2023
Thank you.
★★★★★ 5/5
GoogleVery happy with professional and efficient servis received.
Would definitely use Jacqui and her team again.
Jakub · 8 June 2019
Agent replied · 7 June 2023
Delighted you were happy with the service and thank you for your review.
★★★★★ 5/5
GoogleI purchased a property via the Wallington office so decided to use them as a seller . The staff are so helpful and friendly , I cannot find fault . They worked hard to get my property sold and continued to help throughout the sale process. I would highly recommend them and will definitely use them again in the future .
Miranda · 7 June 2020
Agent replied · 7 June 2023
Miranda. Thank you very much for your positive review.
★★★★★ 5/5
GoogleBrought my first property with Paul Graham. Everyone was very friendly and helpful in helping me through the buying process as a first time buyer. They were quickly to reply to calls and emails, and also facilitated multiple viewings before and during exchange.
Summar · 7 February 2023
Agent replied · 7 June 2023
Thank you Summar and we all hope you enjoy your new home.
★★★★★ 5/5
GoogleThis is the second time within 8 years I have used Paul Graham, to buy & to sell my current property. Very useful to have Jacqui Bilham on board to liaise between various parties to ensure smooth transition. All of the team very friendly & you can build a good rapport with them which I like which makes the whole process easier
Nicky · 8 June 2019
Agent replied · 7 June 2023
Thank you for taking the time to provide a review. We hope you are happy in your new home.
★★★★★ 5/5
GoogleAll agents at Paul Graham were extremely helpful every time we called. As first time buyers we had a lot of questions but staff were always willing and able to explain the process and answer our questions. Jacqui in particular was very helpful and quick to reply to emails/call. We would definitely recommend.
Chloe · 7 June 2021
Agent replied · 7 June 2023
Hi Chloe, we're pleased exchange has taken place and look forward to seeing you on completion for the handover of keys. Kind regards Lisa
★★★★★ 5/5
GoogleVery good at keeping me fully informed in timely manner. When initial buyer stalled were happy to relist property. Negotiated well on my behalf & achieved sale in good time.
Chris · 29 October 2023
Agent replied · 28 November 2023
Thank you, Chris.
★★★★★ 5/5
GoogleThe team at Paul Graham were absolutely brilliant. We would highly recommend them as they took a lot of the stresses of moving away. They were on top of the entire chain and kept us informed of the good and bad throughout
Garry · 7 June 2022
Agent replied · 7 June 2023
Thanks Gary. Glad we got there!
★★★★★ 5/5
GoogleWe subcontracted Paul Graham estate agents to sell our client’s property. We were delighted with the way in which they worked so proactively with their applicant list and are pleased to report they had the property under offer within a week.
We look forward to working with them again in the future.
Kirsty · 7 June 2020
Agent replied · 7 June 2023
Kirsty, thank you for your review and hopefully we'll work together again soon.
★★★★★ 5/5
GoogleExcellent service from start to finish. The whole team are extremely professional and go that extra mile to ensure you are kept up to date. Queries are resolved promptly. We have used Paul Graham on several occasions and will not hesitate to use them again.PositiveResponsiveness, Professionalism
Ian · 25 August 2021
Agent replied · 7 June 2023
Thanks Ian. It was a pleasure working with you again.
★★★★★ 5/5
GoogleUsed PG for a sale and, coincidentally, also purchased through them. Very impressed with the professionalism of the team throughout. As with many property transactions we had our ups and downs (none of them PG's fault) but the staff kept at it and helped bring us to completion in the end. Many thanks PG.
Nigel · 8 June 2018
Agent replied · 7 June 2023
Thank you, Nigel
★★★★★ 5/5
GoogleVery professional Greg, Jacqui and the rest of the team. Sold our house back in July very quick and efficient (quicker than me doing this review in November!)
Thank you to all the team.
Jayne · 9 December 2022
Agent replied · 7 June 2023
Thank you Jayne. Appreciate your comments.
★★★★★ 4/5
GoogleA tad more sales experience needed for some but a very nice group of people. Sadly ran out of viewers so the house didn't sell after 3 months on the Market.
Alan · 10 October 2022
Agent replied · 7 June 2023
Hi Alan, thanks for your review. We are disappointed and frustrated that after 20+ viewings, the offers didn’t reach the level you were hoping. However it was a pleasure working with you and we wish you the best for the future.
★★★★★ 5/5
GoogleVery professional and focused on helping to drive the sale through to completion. Persistence, patience and ingenuity well all needed at times along with a helpful element of sympathetic humour when moments were particularly stressful and/or disappointing.
Strongly recommended.PositiveResponsiveness
Tim · 25 August 2021
Agent replied · 7 June 2023
Tim. Thanks for your kind words and looking forward to getting you moved in, in the new year.
★★★★★ 4/5
GoogleFrom the first introduction right through to completion Paul Graham were professional, friendly and helpful all the way, The sale of our mother's house went through smoothly and Jacquie in particular was extremely helpful dealing with all our queries.PositiveProfessionalism
Anita · 25 August 2021
Agent replied · 7 June 2023
Thank you, Anita
★★★★★ 5/5
GoogleThe staff at Paul Graham notably Lisa and Jacqui helped me complete a challenging shared ownership purchase with a big chain.
They was very professional and responsive and I would definitely recommend them.
Thank you for all your help.
Matthew · 7 June 2021
Agent replied · 7 June 2023
Thank you, Matthew
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