Every review we hold for the Wallasey office, from every platform, shown as written. First names only.
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5/5
GoogleNever had good experiences with estate agents, but the staff at bakewell were spot on and kept us updated throughout the buying process. Definetly less stressful than previous house moves!
Paul Β· 8 June 2022
Agent replied Β· 8 June 2023
Thank you for your review! As a small local business, we appreciate you taking the time to do this. : -)
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5/5
GoogleWell what can I say about Victoria other than she's a superstar, she has been so helpful and no question was a silly one, she was available whenever I called and made me buying my new home super easy and a pure joy, I would highly recommend using Bakewell and Horner for buying or selling your home π‘ β¦
Tracie Β· 11 September 2022
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5/5
GoogleAwesome thanks π Thanks to Boet Biltong. Great day out.π β¦
Vanessa Β· 13 July 2022
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5/5
GoogleVic and Ant very helpful.
Campbell Β· 29 March 2024
Agent replied Β· 9 November 2024
Thank you for your kind words! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated!
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5/5
GoogleRentals were fantastic and the front desk are really knowledgeable!
Ste Β· 12 August 2022
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5/5
GoogleI have bought and sold 2 houses with Bakewell and Horner and on both occasions I have found the staff to be very helpful. I was extremely pleased with the photographs taken and used to advertise my properties and the office staff, Victoria in particular went above and beyond to ensure everything ran as smoothly as possible. I would not hesitate to use Bakewell and Horner again in the future, excellent service.
Laura Β· 9 June 2019
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1/5
TrustpilotDiscriminant, Bullies, Liars.
Discriminant, Bullies and Liars.
Lissa Β· 14 July 2025
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5/5
TrustpilotFantastic company to work with
Just completed sale of our house, couldnβt of done it without Victoria and the staff at Bakewell & Horner. They have taken βsomeβ of the stress out of moving house. Communication is excellent, they dealt with solicitorβs from all sides to make it happen ( canβt say I am a fan of solicitorβs after this experience).
Ged Β· 7 October 2022
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1/5
GoogleAvoid this company they just waste your time completely
Unknown Β· 16 May 2025
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5/5
GoogleVery good, they keep in touch, let you know when and where the property are and everything, I would recommend this company to everyone looking for there needs in looking to rent or buy , 5 star
Christopher Β· 8 June 2020
Agent replied Β· 8 June 2023
Thank you for your review Christopher :- )
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1/5
Trustpilot0 STARS IF I COULD
0 STARS IF I COULD! AVOID THIS ESTATE AGENT, DISHONEST & UNPROFESSIONAL
Annabelle Β· 25 March 2025
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1/5
GoogleDon't waste your time with this agency if you have no guarantor, your rental application will not be processed! Even if you have are working full-time and you have savings to pay upfront rent, they will not bother with your application.
Clarice Β· 21 November 2023
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1/5
GoogleWebsite is old, out of date, template based and difficult to navigate
Elisa Β· 28 November 2021
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1/5
TrustpilotAvoid at all costs!As an agent for landlords and sellers
As an agent for landlords and sellers
Norma Β· 4 May 2025
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1/5
GoogleWebsite is old, out of date, template based and difficult to navigate
Sean Β· 8 June 2021
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1/5
GoogleTerrible service and the attitude of Vicky is despicable. I would not buy or sell with this agent ever again.
K Β· 9 June 2018
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5/5
GoogleVery positive experience with the Bakewell and Horner team. They are the right mix of professional and personable, never fail to deliver and in most cases they over deliver - can't complain about that. Highly recommended.
Eve Β· 9 June 2017
Agent replied Β· 8 June 2023
Thank you for your very valued review! We welcome your kind comments and look forward to your next challenge :-)
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5/5
GoogleGreat experience with them!
Rented a property through these guys, no hassle, always there to help!
Would like to personally thank their staff member charlotte I believe her name was. Exceptional customer service and was there any time I needed something dicing she was right on it. Would highly recommended.
Sophie Β· 12 August 2022
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1/5
GoogleThis has to be the worst agency in the country. I dropped off the keys for them to value a property, 4 weeks later... no call, no response, no valuation. Absolutely abysmal, shocking and disgraceful service from an estate agent. To those in the lettings team, if it were your business, you wouldn't run it like this.
Akinola Β· 8 June 2021
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5/5
GoogleThis staff r very welcome and nice clean place cant say anything more about it
Sarah Β· 8 June 2022
Agent replied Β· 8 June 2023
Thank you for your review! As a small local business, we appreciate you taking the time to do this. : -)
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5/5
GoogleVery efficient all staff are very friendly and any problems with property are sorted straight awayPositiveResponsiveness, Quality, Professionalism, Value
Donna Β· 25 August 2021
Agent replied Β· 8 June 2023
Thank you for your review! As a small local business, we appreciate you taking the time to do this. : -)
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1/5
GoogleFelt unsupported , by the lettings department, following the departure of a bad tenant , one member of staff particularly minimised the damage to our property , have no confidence that they could fine a new decent tenant for us .
Nick Β· 10 December 2022
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5/5
GoogleBest estate agents on Wirral.
Geoff Β· 9 April 2023
Agent replied Β· 28 November 2023
Thank you so much for taking the time to review us, it means a lot to us all! Team B&H
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5/5
GoogleWell organised staff on both sales and rental side of the business at the main office
Good in house maintenance team who are very considerate of people's property and belongings
Also very clean and tidy with reasonable prices and very prompt service
As property management agents they lead the local market
Daz Β· 8 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.