Trusted Agent profile · Wakefield
★★★★★
979 reviews across 2 platforms
6 Bank Street, Castleford, WF10 1HZ, Wakefield, WF10 1HZ
Hunters's office in Wakefield, at 6 Bank Street, is rated 3.3 out of 5 across 979 reviews on two platforms, including 367 Google reviews rated 4.9.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
5/5
GoogleHad a really great service from the Hunters team when selling our house. Lisa, Keira and Sally were all really professional, helpful and had so much time for me as a client. I would strongly recommend them if you want great, friendly service. Thank you so much to everyone who made it possible!
Thanks so much Alex for taking the time. You were a pleasure to deal with and we wish you and your family all the best for the future. Thanks.
5/5
GoogleWe have just sold our house with hunters. From beginning to end they have been efficient, reliable and professional. In particular we want to say thank you to Holly and Lisa who were excellent. Both of them have been super friendly and helpful and both of them were very quick as responding to anything we asked of them. We wouldn’t hesitate to use hunters again in the future and would recommend them 100 per cent.
Thanks Amanda for your feedback much appreciated
1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
GoogleThis year I have worked with both the sales and lettings teams at Hunters, Castleford and I cannot fault them. They are very helpful, friendly, caring, and knowledgeable on the area. They go above and beyond to help and ensure the processes go smoothly. I would like to thank Kiera and her team, and look forward to working with them in the future. Before I started working with Hunters, Castleford, I had had some communications with other estate agents in the area but I found their communication with me did not match the communication I have had with the Hunters team. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Ann for your kind words, all of the team work extremely hard. Your continued business is greatly appreciated and we love working with you!
5/5
GooglePreviously being with another agent and not having the best service , coming to Hunters Castleford has been phenomenal. Their service is second to none, always at hand when we have questions and could not recommend them more highly for … More
5/5
GoogleHunters Castleford, and specifically James Czibor, have been nothing short of exceptional since I started working with them over a year ago to manage my property. James is always one step ahead with anything that needs doing, great at … More
5/5
GoogleAs a first time buyer I was quite unsure on the process but hunters helped me through and made sure to keep me updated weekly! Thank you so much to everyone that helped, I spoke to so many lovely staff and I appreciate everyone who took the time to give support and advice. Big thank you also to Lisa!
5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
5/5
GoogleThank you Hunters Castleford for your excellent service in selling our house. The whole process was very professional and we are very happy with the outcome. Thanks in particular to Lisa, Caitlin, Keira and Sally.
Thank you Richard for leaving us a 5 star review we appreciate it and you were great to work with.
1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
5/5
TrustpilotExpert advice! - Thank you Tom Moorhouse!
Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.
5/5
GoogleHunters were so helpful during the house buying process. Big shout out to Caitlen, Chanel & Lisa ⭐️
5/5
GoogleA friendly, highly professional service provided by Hunters. Over the course of our house sale we had contact with a number of staff from the Castleford office and they were all helpful and reliable so our sincere thanks to Sally, Keira, Lisa, Mehak and Hollie
Many thanks for your review Mr Turner it’s much appreciated.
1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
5/5
GoogleHunters have made our first renting journey as landlords smooth sailing. The team is always ready to answer any questions we have, and I must say a special thank you to Olivia personally, who has provided spectacular customer service. Always performing above and beyond! Thanks again and we look forward to maintaining this collaboration for a long time!
Aleks and Alex you have been a pleasure to deal with. Thank you for being great landlords and all the best in your future endeavours.
5/5
GoogleRenting a property through Beth at Hunters was a really easy and pleasant experience. She guided us through every step, explained things clearly, and handled all the details so we didn’t have to worry about anything. Communication was quick …
Thanks Georgia for taking the time to leave Beth a review we really appreciate it.
5/5
GoogleWhat a fantastic lettings team...from start to finish Beth and Caitlin were there to help with any questions I had. The letting procedure couldn't have gone any smoother. Communication was great and kept me informed every step of the way...thank you xx
Thank you Wendy for leaving us 5 stars it’s very much appreciated.
1/5
TrustpilotAvoid This Agency
Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.
5/5
GoogleWe would like to thank the hunters especially LISA HORSEY for all they do especially when we are profoundly deaf and the communications are so clear and helpful compare to my actual solicitors as they have no deaf awareness. Without Lisa we wouldn’t know what to do at all. So thank you Lisa Horsey you’re a star!
You’re most welcome it’s been our pleasure. Lisa is definitely an asset to our team and we’re proud to have her:
5/5
GoogleBrilliant service from Hunters in the sale of my house. They found me a buyer the day we took photos, before it went on the market! Service will amazing from start to finish, they did all the chasing of solicitors for me too. Really friendly service. Thank you especially to Sally, Lisa and Mehak!
Natalie thank you for taking the time out to write us a review! I know it was a little stressful at the end to say the least however we got there! You were a pleasure to work with and we’re so pleased you’re happy in your new home. Many thanks again for your review it’s appreciated.
5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie
1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
5/5
GoogleHunters Castleford is the best estate agency I have come across. In particular, Mr Andy Wiles, who managed my house, was very professional and friendly. As a landlord, my biggest concern is the tenants and the repairs of the house, both of which Mr Andy Wiles takes into consideration for the landlord. He replies to the landlord's emails in time and helps the landlord to solve the problems, especially after many attempts, he helped me to solve the problem of credit card payment for the repair of the house, which is very important for many people.Hunters Castleford has a very good team of co-operation in the repair of the house, the quality of the repair is good, and the price is fair. In particular, Hunters Castleford do not charge any additional management fees and are a very landlord friendly agency. Mr Andy Wiles was recommended to me by a friend of mine and now three of our friends' houses are managed by Mr Andy Wiles. Even one of my friend's other house needed a washroom addition, approached Mr Andy Wiles and he has helped to arrange it. My friend told me that next year he will give his other house to Mr Andy Wiles to manage. We are very lucky to have met Mr Andy Wiles. As landlords we now feel very relaxed because we have Mr Andy Wiles. If you are a landlord and are experiencing any kind of difficulties, it is highly recommended that you go to Mr Andy Wiles at Hunters Castleford.
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