Trusted Agent profile

Hunters Castleford reviews

3.2

★★★★★

881 reviews across 2 platforms

6 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ

Hunters's Wakefield office at 6 Bank Street is rated 3.2 out of 5 across 881 reviews on two platforms, including 325 Google reviews rated 4.9. The 556 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

325

Reviews on Google

This office

Trustpilot logo

556

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Google

We have recently sold our late Uncle’s house with Hunters of Castleford. We have never sold a property before and was feeling rather anxious, but our fears were unfounded as everyone was very kind, pleasant and professional, consistently keeping us informed and up to date with the process. Caitlin was the first person who we spoke to, she greeted us with a warm smile and generally got the process started. Lisa’s expertise and confidence became very evident as she guided us through the process, always returning my phone calls in a timely manner. Thank you everyone I will certainly recommend in the future.

Denise · 17 March 2026

Agent replied · 17 April 2026

Thank you Denise for taking the time to leave us a review! I hope the Grandad clock has found a lovely new home!

5/5

Google

We purchased a House that was up for sale via Hunters. Everything was pretty easy, transparent and all went smoothly. Lisa kept checking in on us keeping us upto date with info checking if we had any quires. Also a lovely lady called Katylin who was the 1st person we met from Hunters was really good - showing us around and answering all out questions.

Gill · 27 March 2026

Agent replied · 17 April 2026

Thank you Gill for leaving a lovely review. Appreciate it, good luck in your new home.

5/5

Google

I have been using Hunters for approximately two months to assist with renting out my property, particularly in light of the increasing rules and regulations. From the initial consultation through to each stage of the process, the team has demonstrated a high level of professionalism. They have consistently provided clear, straightforward explanations, making everything easy to understand. It has been a genuine pleasure working with them, and I would have no hesitation in recommending their services to others. Thank you James and Andy

Amanda · 10 April 2026

5/5

Google

I'd like to express my sincere gratitude to everyone at the Castleford office for their excellent work! They're incredibly professional! They're always responsive, kind, and always keep us informed. If they can't be reached at the moment, they always call back and write emails. I'd especially like to thank Lisa Horsey, who stayed in touch and helped us throughout the entire home buying process. And to the entire office! Thank you so much! P.S. Dear boss, please give them a bonus and an extra day off :)

Ivan · 3 April 2026

5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

As a solo first-time buyer, I couldn’t have asked for better support from Hunters. The whole process felt overwhelming at times, but Lisa was fantastic from start to finish. She kept in regular contact, explained everything clearly, and …

Shauna · 17 February 2026

Agent replied · 17 April 2026

Thank you Shauna for taking the time to leave Lisa a review we really appreciate it.

5/5

Google

Whilst I am yet to purchase a property from Hunters in Castleford, I feel the need to write this review and commend the exemplary service I have received thus far. My first interaction was with Mehak who was very friendly and welcoming. She took the time to listen and offer advice and even took the time to introduce me to James. James also, I was very impressed with, he took the time to chat with me and again offer advice and guidance. The person with whom I’ve had the most interaction with is Danielle. Danielle has shown me several properties now and I’ve found every meeting with her to be like old friends conversing about a mutual interest. That said, she is very professional in her job towards both myself and the existing property owners / tenants and she puts our needs and thoughts first when conducting a viewing. Danielle is a true credit to the public facing side of Hunters and whilst my side hustle is property rental, my core business is retail and i’d employ Danielle today to run my sales.

Umar · 26 November 2024

Agent replied · 26 December 2024

Thank you Umar what a lovely review to leave! You’re a pleasure to deal with. Much appreciated.

5/5

Google

My experience with Hunters was exceptional, from the moment I walked into the office I knew this was the estate agent I wanted to use. It is the first impression for me and all the staff couldn't be more helpful. Katy answered every call, question and I was constantly reassured by her, thank you Katy and all the team. I will definitely recommend Hunters to anyone.

Samantha · 27 March 2026

5/5

Google

Elisabeth Allan was very friendly and was a great help in answering all my questions relating to moving to my new rental property. Always answered all my queries very promptly. Overall experience with Hunters Castleford was very positive.

Kimberly · 17 February 2026

Agent replied · 17 April 2026

Thank you so much for leaving Beth a review we really appreciate it.

5/5

Google

Beth was fantastic moving myself and my partner into our new house. We were moving from Plymouth and made us feel at ease and was really organised. Couldn’t have done more to help

Emma · 17 March 2026

Agent replied · 17 April 2026

Thank you Emma for taking the time to leave Beth a review and we hope you’re loving your new home.

5/5

Google

I’ve lost sleep over the rental market at the moment, but with the experience my partner and I had with Hunters it made it all worth it! Beth helped us get the house we could’ve only dreamt of and really went the extra mile to make sure every box was ticked. We had some really unexpected hurdles but thanks to Beth sticking with us and being understanding of the situation we were able to have a really “human” outcome. I’ve felt a really warm welcome into my new home and part of that is due to the guidance I’ve had from Hunters. By far the best experience I’ve had with any letting agency, it’s nice to feel they genuinely care! At this moment, I’m able to sit in my new home writing this review knowing I now have the needed space to live my life, a world of weight has been lifted off of my shoulders despite what felt like all odds being dealt against my favour. I look forward to any interaction I may need to have with them in the future, I don’t feel like I need to hesitate before getting in touch which is a change 🕺

Curtis · 21 October 2024

Agent replied · 24 October 2024

Thank you Curtis, you were both a pleasure to work with. Glad you’re enjoying your new home! We got there in the end!! Many thanks for taking the time.

5/5

Google

I am incredibly grateful to Caitlen Arrowsmith for the outstanding service she provided in helping me find a beautiful rental property. From the first inquiry to the final paperwork, the entire process was seamless and stress-free. Caitlen was professional, attentive, and always available to answer any questions or concerns. She truly went above and beyond to ensure that I found a home that not only met but exceeded my expectations. The property is stunning, and I couldn’t be happier with the experience. I highly recommend Caitlen Arrowsmith and her services to anyone looking for a new place to call home!

Vladut · 3 October 2024

Agent replied · 24 October 2024

Thank you Vladut for your lovely review. Much appreciated.

5/5

Google

Peter who shows you around the property is 10/10 he answers all questions hes a friendly face there is always service with a smile , i found him very helpful and so pleasent to meet. Hes showed me around a fair few houses and im always glad to see its him. Id also like to thank James, Beth, Nathan, Max, Andy and Catie which are the rest of the team and are also nothing but helpful and provide A* service. As a person with chronic anxiety and depression this experience has been nothing but calming and pleasent and with your company enjoyable, iv viewed so many houses with many different companys and been declined time after time and wanted to call it a day .but your team would always keep me going and certainly turn my frown upside down. By far best company and team . I carn't suggest them enough! Continue been yourselfs you all should be proud.

Bethany · 24 September 2024

Agent replied · 24 October 2024

Thanks Bethany, you’re a pleasure to deal with. Much appreciated.

5/5

Google

I've recently moved into a rental property and the Hunters team at Castleford have been amazing. From the first contact I had with Elysia arranging the viewing, she was friendly and so helpful. Andy and Beth who handled the checking process and kept me informed every step of the way. Finally, a big thank you to Nathan who was always there to answer my wierd and wonderful questions. Thank you so much team Castleford for making my rental experience a truly positive one. Xx

Carolyn · 19 September 2025

5/5

Google

Exceptional service and communication throughout the sale of my property. The Hunters team were always to hand when required and managed the sale process efficiently and stress free. 100% recommend the services of Hunters, special thanks to Lisa and Mehak.

Alan · 2 December 2025

Agent replied · 23 December 2025

Many thanks for leaving us a 5 star review Alan much appreciated!

5/5

Google

If your looking for a professional agent who cares about selling, is efficient and with great market knowlege then look no further than Hunters Castleford. The whole team are amazing, friendly and when things arent quite going to plan, nothing is too much trouble. We had a few failed sales, nothing to do with them, just a consequence of a tricky sales market. However thanks to Lisa Horsey, Sally Arrowsmith, Keira Wiles and and other colleagues Andy & Janet we got the sale across the line. Well done everyone. Thanks for your patience and professionalism. Highly recommended for sales or rental!

Richard · 26 July 2024

Agent replied · 24 October 2024

Thank you Richard you’re always a pleasure to deal with. Much appreciated.

5/5

Google

Me and my partner have just moved into a rented house with hunters, from start to finish the service has been exceptional with constant communication with the team and it really did put us at ease as we were doing a full relocation. I’d like to say a massive thank you to Beth who has dealt with us from start to finish and really has been a godsend throughout it all answering any questions we had etc. Thank you so much Beth for making this experience so wonderful for us both 🤍

Ellie · 1 September 2025

5/5

Google

I was in a long chain that had a few bumps along the way but my contact Lisa Horsey kept me updated on everything and chased up and down the chain to keep us all informed I would recommend Hunters in future

Mark · 20 October 2025

Agent replied · 22 October 2025

Thanks Mark for your lovely review much appreciated. Enjoy your new home!

5/5

Google

Just rented a property through Hunters and was working with Beth. She was amazing - helpful and kind throughout the process. She really went above and beyond to make the process as stress free as she could. Thank you Beth for everything :)

Morgan · 8 October 2025

Agent replied · 22 October 2025

Thanks Morgan, really appreciate you leaving us a review

4/5

Google

Beth was very helpful throughout, she was friendly and professional. The reason it is not 5 stars is because we were notified a week before our move in date that our application had been accepted, we completed the reference documents but we're then waiting for the contract for 3 days, we ended up signing the day before move in, we weren't sure if we were going to be moving in then or there would he delays

Katie · 26 July 2024

Agent replied · 24 October 2024

Thank you for your review. As well as the referencing from the tenants perspective a lot of work and time is put into the various processes we need to follow to ensure our tenancies are fully compliant and our properties are fully prepared which sometimes means we can’t always get tenancy agreements out as quickly as we’d like to. Our average time is 10 days from initial registering of interest to moving in so it’s a short timescale to tick lots of boxes as I’m sure you can imagine! Many thanks again for your feedback and we’ll take it on board. We hope you enjoy your lovely new home.

5/5

Google

My experience with Hunters Castleford has been nothing short of exceptional, especially dealing with James Czibor. Entrusting them with the management of my property after a disappointing stint with another agency was the best decision I've made. From the moment Hunters Castleford started taking over the management, they left no stone unturned in rectifying any issues and optimizing the property's potential. Georgia’s dedication to ensuring compliance standards were met was remarkable, providing me with peace of mind knowing that my property was in good hands. What truly sets Hunters Castleford apart is their unwavering commitment to achieving market value for my property. Despite the initial setback of below-market rates, their expertise and diligence shone through as they implemented effective strategies to maximize rental income. 5 Stars from me all round for the team!!!! 100% recommend to any landlord!

George · 27 April 2024

Agent replied · 24 October 2024

Wow that’s a great review George thank you for taking the time! We’re looking forward to a long lasting working relationship with you. Many thanks again!

5/5

Google

Big shout out to James and the team for organising a large amount of viewings for my house which was due a new tenant. James provided a detailed report of tenant applications giving me confidence the property would be taken care of which as a landlord puts your mind at ease. The process was hassle free and very smooth leaving both parties happy. A congratulations to the tenants in securing their new home.

Dan · 25 August 2024

Agent replied · 24 October 2024

Many thanks for leaving us a 5 star review it’s very much appreciated

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Read Hunters's Google reviews

Questions about Hunters Castleford

How many reviews does Hunters Castleford have?

Hunters's Wakefield office has 881 reviews across two platforms: 325 on Google, 556 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hunters Castleford's rating?

Hunters Castleford is rated 3.2 out of 5 across all 881 reviews, and 4.9 out of 5 on Google from 325 reviews, checked 9 October 2026.

Where is Hunters's Wakefield office?

Hunters Castleford, 6 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.