Trusted Agent profile
★★★★★
881 reviews across 2 platforms
6 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ
Hunters's Wakefield office at 6 Bank Street is rated 3.2 out of 5 across 881 reviews on two platforms, including 325 Google reviews rated 4.9. The 556 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
GoogleHad a really great service from the Hunters team when selling our house. Lisa, Keira and Sally were all really professional, helpful and had so much time for me as a client. I would strongly recommend them if you want great, friendly service. Thank you so much to everyone who made it possible!
Thanks so much Alex for taking the time. You were a pleasure to deal with and we wish you and your family all the best for the future. Thanks.
5/5
GoogleWe have just sold our house with hunters. From beginning to end they have been efficient, reliable and professional. In particular we want to say thank you to Holly and Lisa who were excellent. Both of them have been super friendly and helpful and both of them were very quick as responding to anything we asked of them. We wouldn’t hesitate to use hunters again in the future and would recommend them 100 per cent.
Thanks Amanda for your feedback much appreciated
5/5
GoogleI had a fantastic experience with Hunters Castleford Letting. Their professionalism and quality of service are truly unmatched. From the initial inquiry to the final move-in, the entire process was seamless and efficient. Andrew and Beth Allen were particularly exceptional. They were very supportive and helpful with all my concerns, providing knowledgeable and responsive support every step of the way. They made sure that every detail was taken care of, offering clear communication and assistance throughout. I highly recommend Hunters Castleford for anyone looking for a reliable and professional letting service. Thank you for making my renting experience so positive and stress-free!
5/5
GoogleThis year I have worked with both the sales and lettings teams at Hunters, Castleford and I cannot fault them. They are very helpful, friendly, caring, and knowledgeable on the area. They go above and beyond to help and ensure the processes go smoothly. I would like to thank Kiera and her team, and look forward to working with them in the future. Before I started working with Hunters, Castleford, I had had some communications with other estate agents in the area but I found their communication with me did not match the communication I have had with the Hunters team. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Ann for your kind words, all of the team work extremely hard. Your continued business is greatly appreciated and we love working with you!
5/5
GooglePreviously being with another agent and not having the best service , coming to Hunters Castleford has been phenomenal. Their service is second to none, always at hand when we have questions and could not recommend them more highly for … More
5/5
GoogleHunters Castleford, and specifically James Czibor, have been nothing short of exceptional since I started working with them over a year ago to manage my property. James is always one step ahead with anything that needs doing, great at … More
5/5
GoogleLisa horsey supported us so well in what ended up being quite a stressful house buy! She kept us informed throughout, answered all our questions and nothing was too much trouble. She helped keep my sanity so thanks Lisa!
Thank you Sian, Lisa is amazing and works so hard. You’ve been a pleasure to deal with. Many thanks again.
5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
1/5
TrustpilotFeeling sorry for vendors hoping to sell their property
Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).
5/5
GoogleA friendly, highly professional service provided by Hunters. Over the course of our house sale we had contact with a number of staff from the Castleford office and they were all helpful and reliable so our sincere thanks to Sally, Keira, Lisa, Mehak and Hollie
Many thanks for your review Mr Turner it’s much appreciated.
1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
5/5
GoogleRenting a property through Beth at Hunters was a really easy and pleasant experience. She guided us through every step, explained things clearly, and handled all the details so we didn’t have to worry about anything. Communication was quick …
Thanks Georgia for taking the time to leave Beth a review we really appreciate it.
5/5
GoogleHunters have made our first renting journey as landlords smooth sailing. The team is always ready to answer any questions we have, and I must say a special thank you to Olivia personally, who has provided spectacular customer service. Always performing above and beyond! Thanks again and we look forward to maintaining this collaboration for a long time!
Aleks and Alex you have been a pleasure to deal with. Thank you for being great landlords and all the best in your future endeavours.
5/5
GoogleWhat a fantastic lettings team...from start to finish Beth and Caitlin were there to help with any questions I had. The letting procedure couldn't have gone any smoother. Communication was great and kept me informed every step of the way...thank you xx
Thank you Wendy for leaving us 5 stars it’s very much appreciated.
5/5
GoogleBrilliant service from Hunters in the sale of my house. They found me a buyer the day we took photos, before it went on the market! Service will amazing from start to finish, they did all the chasing of solicitors for me too. Really friendly service. Thank you especially to Sally, Lisa and Mehak!
Natalie thank you for taking the time out to write us a review! I know it was a little stressful at the end to say the least however we got there! You were a pleasure to work with and we’re so pleased you’re happy in your new home. Many thanks again for your review it’s appreciated.
5/5
GoogleWe would like to thank the hunters especially LISA HORSEY for all they do especially when we are profoundly deaf and the communications are so clear and helpful compare to my actual solicitors as they have no deaf awareness. Without Lisa we wouldn’t know what to do at all. So thank you Lisa Horsey you’re a star!
You’re most welcome it’s been our pleasure. Lisa is definitely an asset to our team and we’re proud to have her:
1/5
TrustpilotGutted
I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.
1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
5/5
GoogleHunters Castleford is the best estate agency I have come across. In particular, Mr Andy Wiles, who managed my house, was very professional and friendly. As a landlord, my biggest concern is the tenants and the repairs of the house, both of which Mr Andy Wiles takes into consideration for the landlord. He replies to the landlord's emails in time and helps the landlord to solve the problems, especially after many attempts, he helped me to solve the problem of credit card payment for the repair of the house, which is very important for many people.Hunters Castleford has a very good team of co-operation in the repair of the house, the quality of the repair is good, and the price is fair. In particular, Hunters Castleford do not charge any additional management fees and are a very landlord friendly agency. Mr Andy Wiles was recommended to me by a friend of mine and now three of our friends' houses are managed by Mr Andy Wiles. Even one of my friend's other house needed a washroom addition, approached Mr Andy Wiles and he has helped to arrange it. My friend told me that next year he will give his other house to Mr Andy Wiles to manage. We are very lucky to have met Mr Andy Wiles. As landlords we now feel very relaxed because we have Mr Andy Wiles. If you are a landlord and are experiencing any kind of difficulties, it is highly recommended that you go to Mr Andy Wiles at Hunters Castleford.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Wakefield office has 881 reviews across two platforms: 325 on Google, 556 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hunters Castleford is rated 3.2 out of 5 across all 881 reviews, and 4.9 out of 5 on Google from 325 reviews, checked 9 October 2026.
Hunters Castleford, 6 Bank Street, Castleford, WF10 1HZ, Wakefield WF10 1HZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.