Trusted Agent profile · Wakefield
★★★★★
927 reviews across 2 platforms
6 Bank Street, Castleford, WF10 1HZ, Wakefield, WF10 1HZ
Hunters's office in Wakefield, at 6 Bank Street, is rated 3.3 out of 5 across 927 reviews on two platforms, including 367 Google reviews rated 4.9.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend the services that Kiera, Olivia and the team at Castleford provide. In recent times I have purchased and let properties through Hunters and can’t fault anything. They are a great bunch of people who communicate well and complete tasks swiftly. Use them, you won’t be disappointed!
Thanks Simon that’s much appreciated, always a pleasure to work with you!
5/5
GoogleOur agent we dealt with was Olivia. She was very professional, friendly and courteous at all times. She answered all of our questions quickly and helped resolve any matters, in relation to our property, in an understanding and positive way. She made the whole experience painless! Thank you Olivia!
Thanks Graeme that’s much appreciated. Olivia is amazing and does a really great job so it’s lovely to hear feedback like that.
5/5
GoogleVery pleased with hunters helped us sell our first home. And will definitely use them again. Mahek Caitlin and Lisa thankyou so much for helping us sell our first home :)
Thank you Evie you were a pleasure to work with, really appreciate you taking the time to leave us a review.
5/5
GoogleSally had originally come round to our house and gave us a valuation we were happy with so we decided to go with Hunters Castelford for our house sale. We had some ups and downs with people offering and pulling out but we got there … More
Thank you Ryan for your lovely review we really appreciate you taking the time and wish you all the best for the future
1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
5/5
GoogleThe team at Hunters have helped me to acquire two fantastic investment properties in Castleford, renovate them and let them on long term professional tenancies. From start to finish the service has been second to none. The communication from Andy has been consistent and accurate throughout and I now know that I have a long term partnership in place for ongoing investments. As an investor based in Essex investing in Yorkshire it is reassuring to know that I have a solid team working in my best interests. I can recommend these guys without hesitation as they are dedicated professionals!
5/5
GoogleThroughout our process we dealt with Lisa and Hollie. These amazing ladies made us as first timer buyers feel at ease with each step and kept us well informed throughout. The process went extremely smoothly and pretty stress free thanks to the hard work Hollie put in around our offer at first as well as the work Lisa put in for us throughout the later stages. Cannot thank the team at hunters enough for the care they have for their customers.
5/5
GoogleIt's my first time in the UK and got a property under Hunters Castleford for rent, very professional & within a couple of days i had a viewing flexibly arranged and the property they let was immaculate & ready to move in on the specified date. Olivia, Beth and the team went above & beyond to help me as it's my first time around, having just relocated. Everything was explained and the team is always on standby to answer questions and offer needed help. The process was fantastic from start to finish and we are very happy in our new home. I am looking forward to a long lasting and fruitful tenancy. A special THANK YOU to the rest of the Castleford team, you are all doing an amazing job. I couldn't recommend the team more!
1/5
TrustpilotAre the staff in the Highfield Road…
Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.
5/5
GoogleI had a wonderful experience using Hunters Letting agents. I was renting a house with my friend, and we were guided through each step by Beth. She was really patient and helpful, especially with all the new rules from may onwards. I highly recommend this agency, they were really friendly and handled any issues promptly.
5/5
GoogleRecently completed on my first home and I couldn’t be more pleased. Worked very closely with Sally and Lisa and they really are top notch! Sally really considered what we were looking for in a property and helped us find a perfect fit. Lisa … More
Thank you Tyler for leaving us 5 stars we really appreciate it ⭐️
5/5
GoogleHave been using Hunters for the last few years to manage a BTL in Pontefract they have been proactive and helpful, recently placing a fantastic tenant. The Lettings team have been great throughout the whole process keeping it easy and hassle free, thank you Andy and James.
Thanks Joe, you’re always nothing but a pleasure to work with. Many thanks again.
5/5
GoogleGreat service from Lisa in the Castleford branch. She provided regular updates and responded quickly to any queries we had. The house was sold in 3 days. Highly recommended.
Thanks Jayne for taking the time to leave us a review we really appreciate it.
5/5
GoogleI recently sold my late mother’s house with hunters. From the very start with Keira who valued the house to completion with Lisa everyone was very understanding and patient with me and my partner. All the staff I spoke to at hunters went … More
Steven and Henrietta you were a pleasure to work with and made our job really easy! So pleased that it’s all over the line for you.
5/5
GoogleLisa has been excellent in our house buying process so far. She is friendly, approachable and quick in answering and sorting out issues. Thanks Lisa!
Thank you Charlotte so much for leaving a review for Lisa it’s very much appreciated.
5/5
GoogleI have recently moved into a rental property with hunters castleford and the team have being amazing through the whole process , coming from a previous rental company that did not look after us or the property we were a little bit … More
Thank you for your lovely review we really appreciate it and are grateful you’ve taken the time to leave it for us
1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
5/5
GoogleGet service through Hunters, kept me up to date every step of the way. Staff were very friendly and made the moving process as easy as possible. Extra thanks to Holly and Lisa (Castleford branch) for everything. Would highly recommend Hunters to anyone looking to move.
Thanks Nicola that’s very much appreciated. Holly and Lisa are both assets and we’re so proud to have them on the team. Best wishes.
5/5
GoogleBig thanks to the Hunters team! Home sweet home. Especially grateful for Lisa’s support, she kept me informed every step of the way, making the whole experience stress-free.
Thanks Ken for taking the time to leave us a review! All the best.
5/5
GoogleI am a landlord and have just had a superb experience with Hunters in Castleford. I spoke with Beth & Andy on the telephone, Andy for the majority of the time, but both are exceptionally professional and an asset to the business. Nothing was too much trouble and they have experience across the board. My dealings with them have been superb. If you're after a great reliable service, then I would really recommend these guys.
Thank you Martin for taking the time to leave a review, you’ve both been great to work with. Very much appreciated.
5/5
GoogleAs first time buyers Hunters were great with us from the start always giving us updates and chasing stuff up, thank you to Lisa at Hunters who looked after us, friendly and polite!
1/5
TrustpilotAwful experience
Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.
5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
5/5
GoogleWorked with Beth from Start to finish. Everything was done so quickly, from the viewing to agreement it was all done so smoothly!
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