Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Georgina outstanding and kept us informed of progress from start to finish and was very helpful and fast responding when we asked we questions.
Katharine · 31 July 2026
Agent replied · 6 August 2026
Thank you for your wonderful review. We're delighted to hear that Georgina provided outstanding service and kept you informed every step of the way. Clear communication and responsive support are so important during the property process, and it's fantastic to know that Georgina was able to help with any questions quickly and efficiently. We'll be sure to pass on your kind feedback to her.
★★★★★ 5/5
TrustpilotIt was a great experience and they…
It was a great experience and they chased and updated everything on right time.
Ebin · 17 October 2026
Agent replied · 19 October 2026
Thank you for your 5-star review. We're thrilled to hear that you had a great experience with us. Keeping everything moving forward, providing regular updates, and proactively chasing all parties involved are key parts of the service we aim to deliver, so it's wonderful to know this made a positive difference to your journey. We wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWow! Incredible service!
Wow! Darcie has been an absolute superstar throughout our house move. She kept us informed, chased details when they needed chasing, and always appeared friendly, upbeat, welcoming, honest and professional during every interaction. Thank you so much Darcie, you’ve been outstanding and we couldn’t have done this without you!
Sam · 6 September 2025
★★★★★ 5/5
TrustpilotAmazing customer communications,
Amazing customer communications,
Very smooth and quick process. Absolutely amazing! Thank you guys!!
Eleanor · 20 October 2026
Agent replied · 21 October 2026
Thank you for your fantastic review! We're so pleased to hear that you found the process smooth, quick, and easy to follow. Providing clear communication and making the journey as stress-free as possible for our clients is always our goal, so it's wonderful to know we delivered that for you. Your kind words mean a lot to the team.
Thank you for your kind words and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotGreat service and support
Darcie was an incredible help in helping me complete on my flat sale. She was so easy to communicate with and kept me informed the whole way and helped chase when it was needed. Thanks so much!
Rich · 2 January 2025
Agent replied · 7 January 2025
Thank you for taking the time to leave us a review Rich. I will pass on your positive feedback to Darcie.
★★★★★ 5/5
TrustpilotQuick and Easy Turnaround for Sale of Property
Liberty was great in turning around the sale of my property super quick with the buyer and the buyer’s solicitors. Would definitely recommend the use of Complete ASAP’s services, particularly with the timeline being drastically reduced!
Harneil · 15 January 2025
Agent replied · 15 January 2025
This is great to hear Harneil, we are pleased you benefitted from our proactive sales progression and saw a noticeable increase in speed in your transaction time. Thank you for the 5 star review.
★★★★★ 5/5
TrustpilotWas there every step of the way made…
Was there every step of the way made the transition as smooth as possible highly recommend
Dom · 30 September 2026
Agent replied · 2 October 2026
Thank you for your kind review. We're delighted to hear that our team was there to support you every step of the way and helped make your move as smooth as possible. Your recommendation means a great deal to us. We wish you all the best!
★★★★★ 5/5
TrustpilotHaving Donna and the team at Complete…
Having Donna and the team at Complete doing the chasing was beyond helpful and took so much pressure off me as the seller. I could not recommend them enough. Always courteous, always helpful and always willing to go the extra mile if things got difficult.
Geoff · 30 August 2024
Agent replied · 30 August 2024
This is great feedback, I will make sure to pass it on to Donna. Thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotMatthew was absolutely brilliant
Matthew was absolutely brilliant, he was diligent working with the solicitors, pushing them along, keeping us informed and giving us advice and support along the way. Absolutely worth engaging to help with the stresses of house sale/purchase as it would have progressed so much more slowly without him
Karen · 9 September 2025
★★★★★ 5/5
TrustpilotBig thanks to Nicola Harker!
Big thanks to Nicola Harker who was such a personable person, kind and professional. We definitely did complete very quickly! Isobel&Li
Poppy · 6 May 2026
★★★★★ 5/5
TrustpilotFantastic company
I have a very positive experience with this company from the start. All the staff are very warm and friendly. I was very nervous as this was my first time buying a house alone but they were with me every step of the way. They kept me informed and answered all my questions, even the really stupid ones. Darcie who was assigned to me was absolutely brilliant and can't thank her enough for keeping me sane. I would definitely recommend ASAP.
Tina · 6 February 2026
★★★★★ 5/5
TrustpilotExceptional service
Georgina has been so exceptional to work with. Very efficient in liaising with all parties involved and providing constant updates. This was very reassuring for us as it was our first time buying a property in a bit of a long chain! Thank you Georgina.
M · 9 October 2025
★★★★★ 1/5
TrustpilotNo added value whatsoever
No added value whatsoever. In fact, got in the way of the transaction by adding an un-needed level of complexity. This is an example of a business trying to service a need that doesn't exist.
Stephen · 19 May 2026
Agent replied · 21 May 2026
Thank you for your feedback, we’re sorry to hear that your experience felt this way.
Our role is always to add clarity, coordination and momentum to what can often be a complex process. While many clients and agents find this support valuable, we fully appreciate that every transaction is different, and our involvement won’t be perceived the same way in every case.
We take comments like this seriously and use them to continuously review how we integrate into the process without creating unnecessary friction. If you would like to discuss further please contact our Operations Manager Ella Murgatroyd- 01977 269 052
★★★★★ 5/5
TrustpilotHouse Sale
We can’t thank Diane and the team at Complete ASAP enough for the fantastic support she provided throughout our house sale. She was consistently proactive, chasing solicitors, keeping everything on track, and making sure no detail was overlooked. Her communication was excellent; I was always kept fully informed, which really helped reduce the stress of the process.
Mr · 16 May 2025
★★★★★ 5/5
TrustpilotHouse sale
We found our interactions with Lucy to be very professional and we were kept updated throughout the process of selling our house.
Kerry · 18 August 2026
Agent replied · 20 August 2026
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Lucy was professional and that you felt well-informed during the selling process. Your feedback is invaluable to us, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotGreat communication and helpful portal
Lyndon was excellent at keeping both sides updated and the progress portal was particularly helpful. He was really calm and considerate, especially when I got upset on the phone during a particularly stressful point in the process!
Al · 22 December 2024
Agent replied · 31 December 2024
Thank you for taking the time to leave us a review Al! We are pleased to hear that Lyndon was able to support you throughout your transaction and help you manage stressful points during the conveyancing process.
★★★★★ 5/5
TrustpilotExtremely professional throughout the…
Extremely professional throughout the sale and purchase of our new home and old property . Nothing was ever to much trouble and always on hand to answer any queries we may have had . Highly recommend to all my friends and family looking to buy and sell in the future
Tami · 13 January 2026
Agent replied · 17 January 2026
This is great to hear Tami, thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotMatthew was extremely efficient and…
Matthew was extremely efficient and made sure all parties were being kept up to date and he chased quite vigorously when they weren't.
Wendy · 14 April 2026
★★★★★ 5/5
TrustpilotEffective tool for transactions…
Emma Carling was a great communicator and I felt she was really on our side trying to get a tricky transaction over the line. Her communications were accurate and concise and the information timely and relevant. She was in short EXCELLENT
Carolyn · 17 October 2024
Agent replied · 24 October 2024
This is brilliant to hear! Thank you Carolyn.
★★★★★ 5/5
TrustpilotVery friendly efficient knowledgable…
Very friendly efficient knowledgable staff throughout the company -Libby exceptionally helpful and persistant in her efforts to secure the earliest completion possible in spite of difficulties further down the chain.
Mr · 19 June 2026
Agent replied · 20 June 2026
Thank you for your kind feedback. We are so pleased to hear that you found the whole team friendly, efficient and knowledgeable throughout your experience. Libby will be especially pleased to hear your comments. We really appreciate your recommendation and thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotExcellent job
Absolutely Justified assistance and information always provided.Every step was communicated, every update was on time.We were always aware of everything that was happening.Always received advice and support.Special thanks to Emma C.Great job!
Евгения · 21 February 2025
Agent replied · 26 February 2025
This is great to hear. Thank you very much for taking the time to leave us a review, I will pass on your positive comments to Emma.
★★★★★ 5/5
TrustpilotGreat service!!!
Really helpful service. Over the course of the purchase, my sales progressor Allison was super understanding, always kept me in the loop and chased up on my behalf. Could not recommend her and the company enough!!!
YoloHama · 28 December 2024
Agent replied · 31 December 2024
Thank you for the glowing feedback. We appreciate you taking the time to lave us a review, i will pass on your positive comments to Allison.
★★★★★ 5/5
TrustpilotSales progression
Lyndon has been an absolute pleasure to deal with, his communication and professionalism have been exemplary and I wouldn’t hesitate to reccomend him and his company. Absolutely 10/10 and would use again.
Leanne · 20 February 2025
Agent replied · 25 February 2025
This is brilliant Leanne, I will pass on your kind words to Lyndon.
★★★★★ 3/5
TrustpilotStaff were polite.
Staff were polite.
Kept in touch with us, with lots of updates at the beginning of the process.
Mrs · 8 September 2026
Agent replied · 10 September 2026
Thank you for your feedback.
We're pleased to hear you found our team polite and that you felt kept informed during your transaction.
We are always looking for ways to improve, so if you'd be willing to share any further feedback on what would have made your experience a 5-star one, our Operations Manager Ella would love to hear it 01977 269 052.
Thank you for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
