Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat House Sale Support When You Need it Most…
Brilliant weekly written communication and support has helped get this sale over the line. Any queries have been quickly responded to. It has been helpful getting the feedback from solicitors via this service.
Chris · 7 July 2026
Agent replied · 9 July 2026
Thank you so much for your great review.
We're delighted to hear that our weekly communication and support helped make the sales process smoother and ultimately get your sale over the line. Keeping our clients informed and responding quickly to any queries is something we take great pride in!
We wish you all the very best for the future and are grateful you took the time to share your feedback.
★★★★★ 5/5
TrustpilotA first class service!
A first class service from the start of our moving house journey to completion. Matthew Lewis has been a massive help to us with his knowledge, advice and guidance and always kept us in the loop and dealt with any problems we had efficiently. Always contactable and reassuring when we had frustrating hold ups etc. We would highly recommend ASAP and Matthews professional guidance.
Gerry · 2 May 2025
★★★★★ 5/5
TrustpilotDarcie brown was fantastic through a…
Darcie brown was fantastic through a very frustrating time selling our home. Darcie always replied when she said she would wish the solicitors were as good ! kept us updated throughout the process and explained everything to me as I've never sold a house before. Darcie is a credit to your company and I wish her all the best in the future.many thanks jim
Jimmy · 1 May 2025
★★★★★ 5/5
TrustpilotShout Out to Lyndon who kept me updated…
Shout Out to Lyndon who kept me updated on each milestone through the conveyancing process. He was happy to help when required and gave provided great feedback. I completed yesterday 17.12.2024 and could not be happier with the service provided by Lyndon.
Miss · 18 December 2024
Agent replied · 19 December 2024
This is great to hear Miss Taylor, I will make sure to pass on your positive feedback to Lyndon.
★★★★★ 5/5
TrustpilotOutstanding service
From the time we accepted the offer, right up to completion, Darcie at Complete ASAP has provided us with updates on progress at every stage, carefully explained what would be happening next, and kept us very well informed of how things were going. This has been a stressful time for us and Darcie made it completely painless, for which we are so grateful.
Mrs · 9 May 2025
★★★★★ 5/5
TrustpilotReally happy!
Really good service from complete ASAP. I got continuous support from the beginning of the process. Abigail smith was my go to and she has maintained me informed throughout the process. It is also great and really exciting to see the process progressing on their portal. If your estate agents use this company, you know they are going to keep you updated all the way through the process. If there’s any issue or the solicitors are slow or there’s any delays, you can contact them to get a quick response and they make sure the process does not stand still. I would recommend them entirely!! Thanks for all your help
Elena · 11 March 2026
★★★★★ 5/5
TrustpilotGreat staff make the business!
I thought i had to write a review even after the property fell through. ASAP is a great addition to the buying and selling market. I was kept informed from the start to finish.
Pete · 25 June 2026
Agent replied · 27 June 2026
Thank you so much for taking the time to leave this review Pete, especially given how your journey ended.
We are really sorry to hear that the purchase fell through and understand how disappointing that must have been. It is never the outcome anyone wants, and we appreciate you recognising the support provided along the way.
Your feedback about Georgina is fantastic to read. She will be absolutely delighted to hear this. We truly hope that when you find your forever home, the experience is a much smoother one from start to finish. Thank you again for your kind words and for recommending Complete ASAP.
★★★★★ 5/5
TrustpilotEfficient and helpful
Constantly in touch, helpful and friendly sales progressor. Never pushy and spoke in language I understood when I had queries. A great go between with solicitors. Would recommend their service.
Amanda · 23 July 2026
Agent replied · 25 July 2026
Dear Amanda, Thank you for your great feedback! We’re delighted to hear that our sales progressor provided you with helpful and friendly support throughout your journey. Clear communication and a personable approach are our priorities, and it’s rewarding to know you felt that. We appreciate your recommendation and wish you all the best for the future.
★★★★★ 5/5
TrustpilotJill has been truly superb and her…
Jill has been truly superb and her honesty, integrity and help along the way has meant a lot to me at what was a very difficult time given the incompetence of my chosen solicitor.
Mark · 20 February 2026
★★★★★ 5/5
TrustpilotAmazing service from Abigail i couldn’t…
Amazing service from Abigail i couldn’t have asked for a better experience. She came trough at every hurdle that was in front of her she gave me plenty of reassure that everything was going well.
Joanne · 17 June 2026
Agent replied · 18 June 2026
Thank you so much for your wonderful feedback Joanne. We are thrilled to hear that Abigail delivered such a positive experience for you, especially when navigating the challenges along the way. Your kind words about her communication and the impact she had mean a great deal, and we completely agree she is a fantastic asset to our team. Thank you again!
★★★★★ 5/5
TrustpilotAmanda from Complete ASAP.
Despite myself (buyer) and the seller using our own solicitors. Amanda from Complete ASAP was absolutely fantastic at keeping us up to date throughout the whole process and chasing up each solicitor to ensure tasks were completed in a timely fashion. Which has led us to having a completion date within 5 weeks! Absolutely unheard of. By the time we collect keys and complete will have been 9 weeks total, we couldn’t be anymore grateful to Complete for helping us with our first home buy.
Jak · 6 March 2026
★★★★★ 5/5
TrustpilotEmma has been brilliant keeping me…
Emma has been brilliant keeping me informed as we go along. It's been a stressful process as we are selling my late mum's bungalow but she has kept me fully up to date with progress. She is a credit to your organisation.
Jayne · 3 December 2024
Agent replied · 7 December 2024
Thank you for the 5 star review, I will pass on your positive feedback to Emma.
★★★★★ 5/5
TrustpilotAmanda has been amazing.
Amanda has been amazing throughout our house selling and buying process. She has always kept us up date, chased things and been able to explain how and why things are being done. I found Amanda was more proactive in getting answers then the solicitors involved were.
Beckie · 31 October 2025
★★★★★ 5/5
TrustpilotExcellent service.
Excellent service.
We were kept informed throughout the process. This avoided us having to chase the estate agent or solicitors.
Peter · 23 September 2026
Agent replied · 25 September 2026
Thank you for your 5-star review. We're delighted to hear that you received excellent service and felt well informed throughout the sales process. Keeping our clients updated every step of the way is a key priority, so it's great to know this helped make your experience smoother and reduced the need to chase other parties. Thank you for taking the time to share your feedback, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotIn an anxious time
In an anxious time, when I had questions, Amelia at asap was my go to person. She was very reliable and always got back to me with answers.
Debbie · 1 August 2026
Agent replied · 6 August 2026
Thank you for your lovely review. We're so pleased to hear that Amelia was able to provide the reassurance and support you needed during what can often be an anxious time. Being reliable, responsive, and helping to answer questions along the way is exactly the level of service we strive for. We'll be sure to pass on your kind words to Amelia.
★★★★★ 5/5
TrustpilotLaura and the team of progressor’s were…
Laura and the team of progressor’s were always helpful and polite on the phone. They always followed up on queries and responded in a timely manner. I would be happy to use their services again.
Michael · 6 February 2026
★★★★★ 5/5
TrustpilotSharon Tyler from Complete ASAP has…
Sharon Tyler from Complete ASAP has been very helpful! We won’t be able to complete so quickly without here, there was a couple of weeks that sellers solicitor didn’t respond so had to reply on Sharon chasing them. Thank you Sharon.
Chang · 15 December 2025
★★★★★ 1/5
TrustpilotAlways one step behind me in chasing…
Always one step behind me in chasing and pushing the sale. Between this company and my estate agent I have lost the will to live.
Ben · 20 August 2026
Agent replied · 22 August 2026
Thank you for your feedback.
We're sorry to hear that you felt this way during your sale. Moving home can be incredibly stressful, particularly when there is pressure surrounding an onward purchase.
Having reviewed your file, we can see that your sale exchanged in around 10 weeks, which is generally considered a relatively quick timeframe for a transaction involving a chain. Throughout the process, our sales progressor was in regular contact with all parties, actively chasing updates and providing progress reports as matters developed.
We appreciate that there were occasions where you wished the transaction could move faster. However, some elements were outside of our control, including timescales connected to the buyer's circumstances. Our role is to keep communication flowing and push matters forward wherever possible.
While we're disappointed that your experience did not reflect the effort invested by our team, we genuinely wish you all the best in your new home and future plans.
★★★★★ 5/5
TrustpilotAsh was AMAZING
Ashleigh was AMAZING, always updating us througout the process, weekly. She made the whole buying and selling process so much less stressful. Thanks Ash!
Dan · 5 May 2026
★★★★★ 5/5
TrustpilotExcellent service
Emma and her colleagues were very responsive and kept me updated throughout the sales process. Emma was particularly understanding and supportive when things weren’t progressing quickly due to delays by the buyer’s solicitor. Thank you.
CS · 4 February 2026
★★★★★ 5/5
TrustpilotAbsolutely amazing team!! Especially Sharon!!
The team at Complete ASAP have been soooo nice and helpful throughout this whole process. They were so hardworking and fast.Especially Sharon when giving us updates!!Thank you Team and Sharon!! I cannot recommend you guys enough :)
Haleema · 3 February 2025
Agent replied · 8 February 2025
This is great to hear Haleema. Thank you very much for the 5 star review about the sales progression on your property transaction.
★★★★★ 4/5
TrustpilotVery approachable
ASAP kept me up to date with clear instructions with the way forward and all outstanding requirements.
Graham · 9 October 2026
Agent replied · 10 October 2026
Thank you for sharing your experience with us. We're pleased to hear that our team kept you informed throughout the process and provided clear guidance on the next steps and any outstanding requirements. We understand how important regular communication is during a property transaction, and we're delighted that this helped make your experience with Complete ASAP a positive one.
★★★★★ 4/5
TrustpilotEspecially near the end of the process
Especially near the end of the process, they did a super job of keeping us informed and helped make progress when delays were happening.
Tom · 24 August 2026
Agent replied · 26 August 2026
Thank you for your wonderful feedback. We're delighted to hear that you felt supported throughout the process. Keeping our customers informed and helping to overcome any challenges or delays is something we take great pride in, so it's fantastic to know our team made a positive difference. We really appreciate your review and wish you all the best for the future.
★★★★★ 5/5
TrustpilotWe would just like to say that we were…
We would just like to say that we were totally satisfied with the services of your company, and we feel that Ms Jill Price was excellent.
Judith · 16 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
