Assured Sale and Progression reviews

Thank you for taking the time to share your experience. We're delighted to hear that Isabella made such a positive difference throughout your property purchase. Providing clear communication, regular updates, and proactive support is exactly the level of service we strive to deliver, so it's wonderful to know Isabella helped make the process quicker, smoother, and less stressful for you. We'll be sure to share your kind words with her, and we're sure she'll be thrilled to hear how much her efforts were appreciated. Congratulations on your new property, and thank you again for your 5-star recommendation!

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Matthew provided such a friendly, professional, and proactive service throughout your sale. Keeping our clients informed and supported every step of the way is something we pride ourselves on, so it's great to know Matthew's regular updates and prompt responses helped make the process a positive experience. We're also pleased that Andrew was able to step in during Matthew's annual leave to ensure everything continued to progress smoothly. Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your feedback on to both Matthew and Andrew. Thank you for your fantastic recommendation and we wish you all the very best for the future.

Thank you so much for this incredible review. We're absolutely delighted to hear about your experience with us and, in particular, the fantastic support provided by Laura. To describe Laura as someone who should be "wrapped in gold leaf and protected at all costs" has certainly made us smile! 😊 We'll make sure your wonderful comments are passed on to her. She truly is dedicated to providing exceptional service, and we're thrilled that her professionalism, communication, and determination made such a positive impact on both of your sales. Buying and selling property can be stressful, especially when complications arise, so it's fantastic to hear that you felt informed, supported, and confident throughout the process. The fact that you never had to chase for updates and could trust Laura and the team to keep things moving is exactly the experience we strive to deliver for every client. We're also incredibly grateful for your recommendation and for working with us not just once, but twice. Your comparison really highlights the value of having a dedicated sales progression team working on your behalf from start to finish. Thank you again for your kind words. We wish you all the very best for the future, and we'll be sure to let Laura know just how much her hard work was appreciated!

Thank you so much for taking the time to leave a fantastic review. We're elated to hear about your positive experience with Helen. Providing proactive communication, expert guidance, and ongoing support throughout the sales progression process is exactly the level of service we strive to deliver, and it's fantastic to know that Helen made such a significant difference to your sale and purchase journey. Your comments about Helen's dedication, knowledge, and willingness to be available whenever you needed updates, reassurance, or support will mean a great deal to her. We understand how stressful the moving process can be, and we're thrilled that Helen's hard work and commitment helped keep everything on track. Thank you again for your kind words and recommendation. We will be sure to share your feedback with Helen and the wider team! We wish you all the very best and appreciate you putting your trust in us to support you through the process.

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Ashleigh was able to make a long and stressful house move more manageable for you. Property transactions can sometimes be challenging, especially when delays and complications arise elsewhere in the chain, so it's wonderful to know that Ashleigh's calm, professional approach helped provide reassurance throughout. We'll be sure to pass on your kind words to Ashleigh. She will be pleased to know that her dedication, patience, and commitment to keeping you updated made such a positive difference during what was clearly a demanding process. Thank you for your trust and understanding throughout the journey. We wish you all the very best for the future!

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Nicola supported you through both your sale and purchase within the last 12 months. Keeping clients informed, driving progress, and helping navigate delays from other parties is exactly what we aim to do, so it's fantastic to know Nicola's efforts made such a positive difference to your experience. Your comments about her warmth, kindness, and patience will mean a great deal to her, and we'll be sure to pass on your thanks. Thank you for your fantastic recommendation. We wish you all the best with your new property!

Thank you so much for your wonderful review and recommendation. We're thrilled to hear that you had such a positive experience with us and that our communication helped you feel informed throughout the entire process. Buying and selling a home can be stressful, particularly when multiple parties are involved, so it's great to know that the regular chain updates provided reassurance every step of the way. We're especially pleased to hear how highly you rate Ashleigh. Her knowledge, dedication, and proactive approach are invaluable, and she'll be delighted to know that her efforts made such a difference to your move. It's fantastic to hear that her close work with the solicitors helped keep everything on track and enabled such a quick turnaround between exchange and completion. Thank you again for taking the time to share your experience. We'll be sure to pass your kind words on to Ashleigh and the wider team.

Thank you so much for taking the time to leave such a heartfelt review. We're absolutely delighted to hear about your experience with Tereza. Buying a home can be an emotional and challenging journey, so it's wonderful to know that her professionalism, responsiveness, and support helped make the process smoother for you. We pride ourselves on keeping our clients informed, and we're thrilled that Tereza's dedication meant you never had to chase for updates. Your kind words about her empathy and commitment truly mean a lot, and we'll be sure to pass your feedback on to her. She will be delighted to know she made such a positive difference during your purchase. Thank you again for your lovely comments, and we wish you all the best for the future.

Thank you so much for your wonderful review. We're delighted to hear that Helen was able to support you throughout your property journey, especially during what sounds like a complex process with the change in chains and the purchase of two homes. Moving home can be a stressful experience, so it's fantastic to know that Helen's kindness, professionalism and dedication helped make everything run as smoothly as possible. Your comments about her being personable, supportive and instrumental in helping you achieve your dream move will mean a great deal to her. We’re incredibly proud to have team members like Helen who go above and beyond for our clients. Thank you again for taking the time to share your experience. We wish you every happiness in your new home and all the best for the future.

Thank you for your kind words and the 5-star recommendation! We truly appreciate your understanding during the challenges of your purchase. Sharon is dedicated to providing excellent communication and support, and we’re thrilled to hear she made a difference for you. We will be sure to pass on your good words to her and we wish you all the best for the future. If you need any further assistance, please don't hesitate to reach out.

Thank you for taking the time to leave such a detailed review. We are sorry to hear that your experience did not consistently meet the standard you expected, particularly around communication, clarity of timescales and the proactive support you rightly hoped to receive during what was clearly a very important and stressful period for your family. We appreciate how frustrating it must have been to feel that you were having to chase for updates and that key information regarding timescales and expectations within the chain was not always clear. While property transactions are dependent on multiple parties and many factors sit outside our direct control, we recognise the importance of keeping clients fully informed and ensuring they feel their circumstances are being clearly communicated throughout the process. We are especially grateful for your kind comments about Jody. We will ensure your feedback is shared with her. We are pleased that her involvement helped provide the proactive communication, clarity and momentum that you were looking for during the final stages of your transaction. We are disappointed that the overall experience left you questioning the value of our service, as our aim is to reduce stress and provide support throughout the moving process. Your feedback highlights the importance of consistency in communication and service delivery, and we will use your comments to continue improving in these areas. Thank you again for taking the time to provide such balanced and constructive feedback. We genuinely appreciate it and wish you and your family every happiness in your new home.

Thank you for taking the time to leave such thoughtful feedback. We're delighted to hear that Emma was there to support you throughout the process and that she was able to help during what can often be a stressful time. We'll be sure to pass on your kind words to her. We also appreciate your comments regarding target dates. While completion dates can be difficult to confirm until all parties in the chain are aligned, we understand how uncertainty can add pressure, particularly towards the end of a transaction. Your feedback is valuable, and we'll take this on board as we look to improve managing expectations throughout the process. Thank you again for your review, and we wish you all the best for the future.

Thank you so much for taking the time to leave such a thoughtful review. We are truly grateful for your kind words and are delighted to hear that Darcie was able to provide the support, communication, and reassurance you needed throughout the sale of your late dad's property. We understand that this was far more than just a property transaction, and we're pleased that Darcie's caring and personal approach helped make what was undoubtedly a difficult and emotional process a little easier. Delivering a service that combines professionalism with genuine understanding is something we strive for, so it's wonderful to know that this came across during your experience. We'll be sure to pass on your feedback to Darcie and the wider team, who will be thrilled to hear how much their efforts were appreciated.

Thank you so much for your fantastic review. We're delighted to hear about the positive experience you had with Lucie and Andrew. Property transactions can sometimes encounter unexpected delays, so it's wonderful to know that Andrew's proactive approach and determination helped get everything back on track. We're also pleased that both Lucie and Andrew demonstrated the care, commitment, and dedication needed to help you reach completion successfully. Your comments mean a great deal to us, and we'll be sure to pass on your kind words to both Lucie and Andrew. Thank you for placing your trust in us, and we wish you every happiness in your new home.

Thank you Paul for giving such a glowing review for Georgina. We are delighted she could help you navigate the process and keep that chain moving. Enjoy your dream home.

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Helen was able to support you throughout what sounds like a particularly challenging and lengthy journey to exchange. Helen takes great pride in keeping all parties connected and informed, and it's fantastic to hear that her dedication, persistence, and proactive communication with both solicitors and your estate agent helped keep everything moving forward. We will be sure to pass on your kind words to her. Thank you again for your recommendation and we wish you all the very best.

Thank you for your fantastic review and for trusting Complete ASAP to support you through your house sale. We're delighted to hear that working with Sharon made such a positive difference to your moving experience. Keeping clients informed and reducing the stress that can come with property chains is exactly what we strive to do, so it's wonderful to know that Sharon's weekly updates, clear communication, and proactive approach provided reassurance throughout the process. We'll be sure to pass on your kind words to Sharon, who will be thrilled to hear how much her knowledge, patience, and dedication were appreciated, especially during the more challenging stages leading up to exchange. Thank you again for your recommendation. It was a pleasure to assist you, and we wish you all the very best in your new home.

Thank you both for your wonderful review. We're delighted to hear that Alison was able to support you throughout what we understand was a long and stressful moving journey. Navigating the home moving process can be challenging, so it's fantastic to know that Alison's dedication, persistence in chasing all parties, and ongoing support helped get your move over the line. Your kind words mean a great deal to us, and we're especially pleased to hear that you would recommend Alison to others. We completely agree that she is a valued member of our team, and we'll be sure to pass on your heartfelt words. Congratulations and we wish you all the very best in your new home.

Thank you so much for taking the time to share your experience. Buying your first home is such an important milestone, so it is great to hear that Fernando was able to support you throughout the process. We know how unfamiliar it can feel, and having clear communication and guidance really does make all the difference. It is fantastic to hear that you found the portal and tracker helpful in keeping everything transparent and easy to follow. Keeping all parties aligned and informed is a big part of what we aim to deliver, so your feedback means a lot. Fernando will be absolutely delighted to read your kind words. Thank you again.

Thank you so much for your wonderful review. We're delighted to hear that Jill was such a positive support throughout your move. Buying and selling a home can be a challenging experience, so it's fantastic to know that her proactive approach, dedication, and regular communication helped keep things moving forward and gave you confidence throughout the process. Your comments about Jill being "the one person truly on our side" are incredibly meaningful, and we'll be sure to share your kind words with her. She'll be thrilled to know that her patience, efficiency, and sense of humour made such a difference. Thank you again for taking the time to leave this amazing feedback.

Thank you for taking the time to leave a review and for sharing your feedback. We're pleased to hear that you found our service helpful throughout your conveyancing journey. However, we're sorry to learn that there were periods where communication did not meet your expectations and that you felt the need to chase updates directly with the estate agent. We understand how important regular communication and visibility of progress are during the conveyancing process, even when there is little movement to report. Your feedback is invaluable, and we'll use it to help improve the way we keep our clients informed, particularly during quieter periods when matters are with the legal teams. Thank you again for your honest feedback, and we wish you all the best for the future.

Thank you Sophie for taking the time to leave Matthew a brilliant review, your comments will certainly be passed on to him! We're pleased you saw the benefit of having a dedicated sales progressor working on your behalf.

Thank you for your lovely feedback. We are delighted to hear that Ash and the team supported you through a difficult process. We aim to tailor our service to the needs of the client and we're pleased we could make a difference. We appreciate the recommendation.

Thank you so much for your wonderful review. We're delighted to hear that Nicola and Nicky were able to support you throughout your sale and help keep communication flowing between all parties involved. We know how important proactive communication can be when issues arise, so it's great to hear that their efforts made a positive difference. We'll be sure to pass on your kind words to both Nicola and Nicky. Congratulations on completing, and we wish you all the best for the future!