Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Service and Great Support
We had a very positive experience throughout our house purchase process, and we would especially like to thank Abigail Smith for all her support.
Tetiana · 27 May 2026
Agent replied · 29 May 2026
It is great to hear that you felt a difference having a dedicated sales progressor pushing your transaction forward Tetiana. Thank you for taking the time to leave us feedback.
★★★★★ 5/5
TrustpilotWhat an excellent service
What an excellent service. Tereza was fantastic. We were kept up to date on all that was going on with the buyers and the Solicitors. Having this information daily was so helpful. There is always a void when buying or selling a property which is frustrating when all is silent and it appears nothing is happening. This service stops that horrible void. I could not recommend this service enough. Thank you ASAP and thank you Tereza.
Richard · 11 December 2025
★★★★★ 5/5
TrustpilotGreat Service
Thank you Helen for keeping me in the loop and keeping the selling process moving. My sale of my property has completed today!
Pete · 29 May 2026
Agent replied · 2 June 2026
Congratulations and enjoy the celebrations!
★★★★★ 5/5
TrustpilotHighly recommended
Really great service . Many thanks to Isabella . Kept me informed every step of the way.
NP · 9 July 2026
Agent replied · 14 July 2026
Thank you so much for your generous five-star review! We’re delighted to hear that you found our proactive communication and Isabella's prompt responsiveness helpful during your journey. Our team is dedicated to keeping clients informed every step of the way, and it’s rewarding to know we met your expectations.
★★★★★ 5/5
TrustpilotAnnabelle was very helpful
Annabelle was very helpful, and extremely professional.
Lisa · 14 September 2026
Agent replied · 16 September 2026
Thank you for taking the time to leave us a review. We're delighted to hear that Annabelle was both helpful and professional throughout your experience. We always strive to provide excellent service, and it's wonderful to know that Annabelle made such a positive impression. We'll be sure to pass your kind feedback on to her. Thank you again for your recommendation and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotAshleigh
Thank you so much to Ashleigh for all her help during our recent home move, the support is greatly appreciated!
Jordan · 17 June 2026
Agent replied · 19 June 2026
Thank you so much for your lovely review. We’re really pleased to hear that Ashleigh was able to support you during your recent home move. We’ll be sure to pass your kind comments on to her. Thank you again for taking the time to share your feedback, it really is appreciated.
★★★★★ 5/5
TrustpilotTereza and Andrew were fantastic at…
Tereza and Andrew were fantastic at keeping me updated. I really appreciated all their hard work.
Emma · 15 July 2026
Agent replied · 17 July 2026
Dear Emma, Thank you for your kind words! We’re thrilled to hear that Tereza and Andrew were able to keep you informed throughout.
Our team takes great pride in delivering excellent service during the sales progression process, and your appreciation is truly valued. If you need any further assistance in the future, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotAmanda was proactive keeping us updated…
Amanda was proactive keeping us updated and chasing the other parties for updates. Thanks
Anne · 27 July 2026
Agent replied · 30 July 2026
Thank you Anne for leaving a five star review. Being proactive is very much part of our service in order to keep the chain moving and we are pleased Amanda did such a good job for you.
★★★★★ 5/5
TrustpilotGeorgina Green was amazing from start to finish
Moving home is extremely stressful,
Georgina Green was absolutley fantastic
KIMBERLEY · 21 August 2026
Agent replied · 25 August 2026
Thank you for your kind review. We completely understand how stressful moving home can be, so we're delighted to hear that Georgina was able to make the process easier for you. We'll be sure to pass on your lovely feedback to her. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotCustomer satisfaction
Ashleigh from Batt estate agents was an essential link between myself and the solicitors especially when I couldn't contact them. She was very quick to respond to emails and regularly (almost daily) kept me updated on progress in a professional but friendly and caring manner.The service provided by the Batt team was quick and relevant to a very easy sale.
Angela · 7 August 2026
Agent replied · 11 August 2026
Thank you for your wonderful review. We're delighted to hear that Ashleigh was able to provide such valuable support throughout your sale, particularly by acting as a key link between yourself and the solicitors.
Keeping our clients informed is incredibly important to us, so we're pleased that Ashleigh's quick responses, regular updates, and friendly yet professional approach helped make the process less stressful and more straightforward. It's great to know that her dedication and care made such a positive difference to your experience.
Thankyou again for your feedback and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotLaura was extremely helpful with quick…
Laura was extremely helpful with quick replies whenever we had a question to ask!
Jay · 24 July 2026
Agent replied · 30 July 2026
Thanks for your review Jay. We are pleased you found Laura was speedy in responding to you and could answer your questions. We take pride in delivering a five star service.
★★★★★ 5/5
TrustpilotEmma always kept us informed of…
Emma always kept us informed of progress. Thank you Emma
Paul · 19 August 2026
Agent replied · 20 August 2026
Thank you for your lovely review. We're delighted to hear that Emma kept you informed throughout the sales process and provided the updates you needed along the way. We'll be sure to pass on your kind words to her.
★★★★★ 5/5
TrustpilotOutstanding Friendly, Efficient and Professional Service
I personally cannot praise or thank Allison enough for the dedicated support and guidance that she provided me with through a very procrastinated and frustrating leasehold sale. She was amazing and the only person throughout the legal process of the sale that provided a professional, efficient, friendly and informative service. I cannot highly recommend enough the superior level of customer service that was provided by Allison, so thank you once again !!
Angie · 10 January 2025
Agent replied · 14 January 2025
We are pleased to hear you would recommend our services, and that Allison was able to guide and support you throughout the conveyancing process. Congratulations on your sale.
★★★★★ 5/5
TrustpilotHelen was patient
Helen was patient, constructive and kept thing moving along.
Dave · 24 August 2026
Agent replied · 25 August 2026
Thank you for your lovely comments. We're thrilled that Isabella was able to keep the sales process moving and keep you updated every step of the way. It's great to hear that your first experience with Complete ASAP was such a positive one. We appreciate your great feedback and support.
★★★★★ 5/5
TrustpilotIsabella was fantastic from the very…
Isabella was fantastic from the very start to the finish. Very polite and very efficient.
Mr · 14 July 2026
Agent replied · 16 July 2026
Thank you for your kind words! We’re thrilled to hear that Isabella provided you with exceptional service throughout your experience.
Our team is dedicated to delivering the highest standards of professionalism, and your feedback motivates us to continue doing so. If there’s anything more we can assist you with, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotGetting us to the Finnish line.
This has been a long and stressful time, Thankfully during this whole proses we have felt informed and valued.It was helpful having someone on the end of the phone if needed to exsplain. Many times we felt overwhelmed but Sharon and team were there to calm and press on to the Finnish line. We got there all sold and would like to thank the entire team for their care and time. Debra and Micheal Browne
Debbie · 25 November 2024
Agent replied · 3 December 2024
You are very welcome, thank you very much for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotEmma was very helpful throughout the…
Emma was very helpful throughout the purchasing process. Very transparent and efficient.
ChengleiDiao · 3 August 2026
Agent replied · 6 August 2026
Thank you for your kind review. We're so pleased to hear that Emma was able to support you throughout your property purchase. Her transparent approach, efficiency, and commitment to keeping things moving smoothly are qualities we greatly value, and it's wonderful to know they contributed to a positive experience for you. We'll be sure to share your lovely feedback with Emma.
★★★★★ 5/5
TrustpilotThe service and communication that was…
The service and communication that was provided by Darcie was second to none,she was very polite and informative along the whole process and i am very grateful for her help with the sale and appreciated the personal touch.
Stuart · 11 January 2026
Agent replied · 17 January 2026
Thank you for the fabulous feedback Stuart, Darcie will be thrilled to hear this.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, especially Abigail.
Nat · 21 September 2026
Agent replied · 23 September 2026
Thank you for your kind review! We're delighted to hear that you received excellent service, and we'll be sure to pass your lovely feedback on to Abigail. Thank you for your recommendation, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotMoving after 40 years!
Matthew kept us informed every step of the way. He answered my queries asap.
Christine · 16 July 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review. We're delighted to hear that Matthew kept you informed throughout the process and was able to answer your queries promptly.
Moving home after 40 years is a significant milestone, and we understand how daunting it can feel. It's fantastic to know that Matthew helped make the sales progression experience smooth, stress-free, and even changed a few opinions along the way! If you need any further assistance, don't hesitate to get in touch with us at Complete ASAP.
★★★★★ 4/5
TrustpilotSarah was on hand for chasing up…
Sarah was on hand for chasing up queries and always came back to me with the outcome. Although I wasn’t sure how a remote contact would work, Sarah was always friendly and helpful in her approach. Despite a slow start to the process, where everyone was finding their feet, she has been a delight to work with and was diligent in seeing everything through. Thank you for great service!
Lesley · 7 February 2025
Agent replied · 12 February 2025
Thank you for taking the time to leave us feedback Lesley. We are glad to hear that Sarah was able to keep you up to date on the progress of your transaction and you were pleased with the service.
★★★★★ 5/5
TrustpilotIsabella has been fantastic throughout…
Isabella has been fantastic throughout the whole process always being very proactive.
Andrew · 29 July 2026
Agent replied · 31 July 2026
Thanks for your five star review. Proactivity is the name of the game to get your transaction over the line and it is great to hear Isabella was such a support to you.
★★★★★ 5/5
TrustpilotThe whole process of purchasing my…
The whole process of purchasing my house was handled professionally and efficiently from start to finish. Communication was always clear, and I was kept updated throughout every stage, which made what could have been a stressful experience feel smooth and straightforward. I really appreciated the support, attention to detail, and quick responses whenever I had questions. I would happily recommend their services to anyone going through a house purchase.
Madison · 25 May 2026
Agent replied · 29 May 2026
It is great to hear that you felt a difference having a dedicated sales progressor pushing your transaction forward Madison. Thank you for taking the time to leave us feedback.
★★★★★ 5/5
TrustpilotExcellent service and communication
I had a very good experience with the sales progressor Isabella who helped me with property purchase. They were very helpful, professional and kept me updated throughout the process. Their support made the whole process much easier and less stressful. I really appreciate all their help and would definitely recommend their service.
Jisha · 17 September 2026
Agent replied · 18 September 2026
Thank you so much for your wonderful feedback. We're delighted to hear that Isabella provided such a positive experience throughout your property purchase. Keeping our clients informed, offering professional support, and helping to make the process as smooth and stress-free as possible are all things we strive for, so it's fantastic to know that Isabella delivered this for you.
We'll be sure to pass on your kind words to Isabella, who will be thrilled to hear how much her support was appreciated. Thank you for your recommendation, and we wish you all the best for the future.
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