Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGeorgina Green was amazing from start to finish
Moving home is extremely stressful,
Georgina Green was absolutley fantastic
KIMBERLEY · 21 August 2026
Agent replied · 25 August 2026
Thank you for your kind review. We completely understand how stressful moving home can be, so we're delighted to hear that Georgina was able to make the process easier for you. We'll be sure to pass on your lovely feedback to her. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotCustomer satisfaction
Ashleigh from Batt estate agents was an essential link between myself and the solicitors especially when I couldn't contact them. She was very quick to respond to emails and regularly (almost daily) kept me updated on progress in a professional but friendly and caring manner.The service provided by the Batt team was quick and relevant to a very easy sale.
Angela · 7 August 2026
Agent replied · 11 August 2026
Thank you for your wonderful review. We're delighted to hear that Ashleigh was able to provide such valuable support throughout your sale, particularly by acting as a key link between yourself and the solicitors.
Keeping our clients informed is incredibly important to us, so we're pleased that Ashleigh's quick responses, regular updates, and friendly yet professional approach helped make the process less stressful and more straightforward. It's great to know that her dedication and care made such a positive difference to your experience.
Thankyou again for your feedback and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotLaura was extremely helpful with quick…
Laura was extremely helpful with quick replies whenever we had a question to ask!
Jay · 24 July 2026
Agent replied · 30 July 2026
Thanks for your review Jay. We are pleased you found Laura was speedy in responding to you and could answer your questions. We take pride in delivering a five star service.
★★★★★ 5/5
TrustpilotEmma always kept us informed of…
Emma always kept us informed of progress. Thank you Emma
Paul · 19 August 2026
Agent replied · 20 August 2026
Thank you for your lovely review. We're delighted to hear that Emma kept you informed throughout the sales process and provided the updates you needed along the way. We'll be sure to pass on your kind words to her.
★★★★★ 5/5
TrustpilotHelen was patient
Helen was patient, constructive and kept thing moving along.
Dave · 24 August 2026
Agent replied · 25 August 2026
Thank you for your lovely comments. We're thrilled that Isabella was able to keep the sales process moving and keep you updated every step of the way. It's great to hear that your first experience with Complete ASAP was such a positive one. We appreciate your great feedback and support.
★★★★★ 5/5
TrustpilotIsabella was fantastic from the very…
Isabella was fantastic from the very start to the finish. Very polite and very efficient.
Mr · 14 July 2026
Agent replied · 16 July 2026
Thank you for your kind words! We’re thrilled to hear that Isabella provided you with exceptional service throughout your experience.
Our team is dedicated to delivering the highest standards of professionalism, and your feedback motivates us to continue doing so. If there’s anything more we can assist you with, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotOutstanding Friendly, Efficient and Professional Service
I personally cannot praise or thank Allison enough for the dedicated support and guidance that she provided me with through a very procrastinated and frustrating leasehold sale. She was amazing and the only person throughout the legal process of the sale that provided a professional, efficient, friendly and informative service. I cannot highly recommend enough the superior level of customer service that was provided by Allison, so thank you once again !!
Angie · 10 January 2025
Agent replied · 14 January 2025
We are pleased to hear you would recommend our services, and that Allison was able to guide and support you throughout the conveyancing process. Congratulations on your sale.
★★★★★ 5/5
TrustpilotEmma was very helpful throughout the…
Emma was very helpful throughout the purchasing process. Very transparent and efficient.
ChengleiDiao · 3 August 2026
Agent replied · 6 August 2026
Thank you for your kind review. We're so pleased to hear that Emma was able to support you throughout your property purchase. Her transparent approach, efficiency, and commitment to keeping things moving smoothly are qualities we greatly value, and it's wonderful to know they contributed to a positive experience for you. We'll be sure to share your lovely feedback with Emma.
★★★★★ 5/5
TrustpilotGetting us to the Finnish line.
This has been a long and stressful time, Thankfully during this whole proses we have felt informed and valued.It was helpful having someone on the end of the phone if needed to exsplain. Many times we felt overwhelmed but Sharon and team were there to calm and press on to the Finnish line. We got there all sold and would like to thank the entire team for their care and time. Debra and Micheal Browne
Debbie · 25 November 2024
Agent replied · 3 December 2024
You are very welcome, thank you very much for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotThe service and communication that was…
The service and communication that was provided by Darcie was second to none,she was very polite and informative along the whole process and i am very grateful for her help with the sale and appreciated the personal touch.
Stuart · 11 January 2026
Agent replied · 17 January 2026
Thank you for the fabulous feedback Stuart, Darcie will be thrilled to hear this.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, especially Abigail.
Nat · 21 September 2026
Agent replied · 23 September 2026
Thank you for your kind review! We're delighted to hear that you received excellent service, and we'll be sure to pass your lovely feedback on to Abigail. Thank you for your recommendation, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotMoving after 40 years!
Matthew kept us informed every step of the way. He answered my queries asap.
Christine · 16 July 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review. We're delighted to hear that Matthew kept you informed throughout the process and was able to answer your queries promptly.
Moving home after 40 years is a significant milestone, and we understand how daunting it can feel. It's fantastic to know that Matthew helped make the sales progression experience smooth, stress-free, and even changed a few opinions along the way! If you need any further assistance, don't hesitate to get in touch with us at Complete ASAP.
★★★★★ 5/5
TrustpilotIsabella has been fantastic throughout…
Isabella has been fantastic throughout the whole process always being very proactive.
Andrew · 29 July 2026
Agent replied · 31 July 2026
Thanks for your five star review. Proactivity is the name of the game to get your transaction over the line and it is great to hear Isabella was such a support to you.
★★★★★ 5/5
TrustpilotThe whole process of purchasing my…
The whole process of purchasing my house was handled professionally and efficiently from start to finish. Communication was always clear, and I was kept updated throughout every stage, which made what could have been a stressful experience feel smooth and straightforward. I really appreciated the support, attention to detail, and quick responses whenever I had questions. I would happily recommend their services to anyone going through a house purchase.
Madison · 25 May 2026
Agent replied · 29 May 2026
It is great to hear that you felt a difference having a dedicated sales progressor pushing your transaction forward Madison. Thank you for taking the time to leave us feedback.
★★★★★ 4/5
TrustpilotSarah was on hand for chasing up…
Sarah was on hand for chasing up queries and always came back to me with the outcome. Although I wasn’t sure how a remote contact would work, Sarah was always friendly and helpful in her approach. Despite a slow start to the process, where everyone was finding their feet, she has been a delight to work with and was diligent in seeing everything through. Thank you for great service!
Lesley · 7 February 2025
Agent replied · 12 February 2025
Thank you for taking the time to leave us feedback Lesley. We are glad to hear that Sarah was able to keep you up to date on the progress of your transaction and you were pleased with the service.
★★★★★ 5/5
TrustpilotExcellent service and communication
I had a very good experience with the sales progressor Isabella who helped me with property purchase. They were very helpful, professional and kept me updated throughout the process. Their support made the whole process much easier and less stressful. I really appreciate all their help and would definitely recommend their service.
Jisha · 17 September 2026
Agent replied · 18 September 2026
Thank you so much for your wonderful feedback. We're delighted to hear that Isabella provided such a positive experience throughout your property purchase. Keeping our clients informed, offering professional support, and helping to make the process as smooth and stress-free as possible are all things we strive for, so it's fantastic to know that Isabella delivered this for you.
We'll be sure to pass on your kind words to Isabella, who will be thrilled to hear how much her support was appreciated. Thank you for your recommendation, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotExcellent throughout the entire…
Excellent throughout the entire process. Adele was amazing and I would highly recommend
David · 17 July 2026
Agent replied · 20 July 2026
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience throughout the entire process. Adele will be thrilled to receive your kind feedback, and we'll be sure to pass on your compliments to her. Thank you for your recommendation, it really means a lot to us.
★★★★★ 5/5
TrustpilotMatt has been great throughout the…
Matt has been great throughout the process of selling our house. Thank you
Neil · 16 July 2026
Agent replied · 18 July 2026
Thank you for your kind review. We're so pleased to hear that Matt has been great throughout the process of selling your home.
Buying or selling a property can be a significant journey, and we're delighted that Matt was able to support you every step of the way. We'll be sure to pass on your lovely comments to him.
Thank you for choosing us, and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotGreat service
Annabelle was incredibly helpful!
LH · 14 September 2026
Agent replied · 16 September 2026
Thank you for your wonderful feedback! We're so pleased to hear that Annabelle was incredibly helpful. Providing excellent support is our top priority, and it's great to know that Annabelle made such a positive difference to your experience. We'll be sure to share your kind words with her. Thank you again for your recommendation, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotExcellent sales progressor…
This is the first time that I had been given a different company as a Sales Progressor by the estate agent. At first I didn’t quite understand why, however , as time elapsed with my sale, it was so much clearer as to why. I was allocated one person to deal with the sale of my property (Isabella Turner), she kept me informed at every step of the way of the progress of my sale. She was always available for me at the end of a phone on occasions when I needed to speak to her, her e mails to me really helped put my mind at rest ( she would chase up solicitors etc) and her replies were always very prompt. Thank you Isabella for taking the stress out of my house sale.
Helen · 29 September 2025
★★★★★ 5/5
TrustpilotAshleigh was very helpful and kept me…
Ashleigh was very helpful and kept me up to date each step of the way. Thank you.
Miss · 17 June 2026
Agent replied · 19 June 2026
Thank you so much for your lovely review. We’re really pleased to hear that Ashleigh was helpful and kept you updated at each stage of the process. We’ll be sure to pass your kind comments on to her.
Thank you again for taking the time to share your feedback.
★★★★★ 4/5
TrustpilotHelpful and available
Complete ASAP were always responsive and helpful to our concerns about our chain. We spoke to Jill regularly who was helpful and drove us and the whole chain to complete as soon as possible. Would recommend for other buyers.
Oliver · 22 December 2025
Agent replied · 1 January 2026
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotCouldn’t fault Helen.
Couldn’t fault the process of buying our home. We were lucky that we didn’t have a chain and it was an empty property that we were buying. We pushed it all through within 2 months and Helen from Complete ASAP kept a close eye on it and updated regularly on the progress. So all in all very happy.
Elizabeth · 4 August 2026
Agent replied · 6 August 2026
Thank you for your wonderful review. We're delighted to hear that you had such a positive experience purchasing your home.
While having no chain and an empty property certainly helped the process move along smoothly, it's fantastic to know that Helen's support, regular updates, and careful oversight helped keep everything on track and achieve completion within such a short timeframe. We'll be sure to pass on your kind words to Helen and we wish you happiness within your new home.
★★★★★ 5/5
TrustpilotFernando was great always contactable…
Fernando was great always contactable and always tried his best to fulfil my needs. 100% recommend
Sc · 22 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to share your feedback. We are so pleased to hear that Fernando provided such a great level of support and was always available when you needed him.
Delivering a responsive and proactive service is something we really focus on, so it is fantastic to see this recognised. I will be sure to pass your kind words on to Fernando. We really appreciate the recommendation and wish you all the best for the future.
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