Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely brilliant from day 1! All the staff that we spoke to regarding our new property were so helpful. Nothing was ever too much, especially for us new tenants! Mannerism was excellent beyond belief. Made the whole process that much easier! Myself and my partner couldn't be more grateful! 10/10 would recommend them to anyone. Thanks again!PositiveProfessionalism
Aaron · 24 August 2021
Agent replied · 11 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI am really pleased and happy for the response and concern of Dixon management and agents especially I would recommend Raza who care for the clients and try to follow up as much as possible.
Keep up the good work Dixons
Saqib · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally friendly and helpful. Leonie that showed me round the property was lovely also and very thorough. Dixons have been a big help in helping me find a property. Overall I’m very pleased.
Brodie · 6 November 2025
Agent replied · 13 November 2025
Thank you so much for your positive feedback! We are thrilled to hear that our team, especially Leonie, provided excellent service. We are always happy to help you find your dream property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSuch a great experience from start to finish! Had some hurdles and leonie and mark were absolutely fantastic at helping me. Wouldn’t hesitate in recommending them 100% to anyone looking for a rental property :) professional and kind throughout!!
ANna · 3 September 2025
Agent replied · 10 September 2025
We are thrilled to hear about your positive experience with our team! It brings us joy to know that we were able to help you through any challenges and provide you with a professional and kind service. Thank you for your recommendation, it means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJanus has been absolutely amazing when going though such a hard time he was absolutely brilliant manged to be able to find my family a home just within a week an half! couldn't recommend them enough! Thank you so much!
Sophie · 12 June 2023
Agent replied · 11 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've been letting with Dixons for years and Natasha Smith is always on hand to offer guidance and support. Her pro-active nature and excellent customer service skills are a credit to her team. Recommended.
Daniel · 14 November 2023
Agent replied · 11 June 2024
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI would recommend Dixons to everyone. The whole team are wonderful but i specifically dealt with Matt briefly & mainly Kirsty & Alison, who both go above & beyond to not only get the job done but their efficiency & communications while doing this are exquisite. There is no team more on the ball then Dixons. 11 out of 10 guys, you are all fabulous!
Tracie · 13 June 2017
Agent replied · 11 June 2024
I am so pleased to read how accommodating, efficient and passionate the branch was going the extra mile to ensure your experience was a positive one. It is wonderful to read how straightforward and professional you found the team. I will ensure your amazing review is shared with Matt, Kirsty, Alison and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleI have worked with Sharon Allen for a number of years and always found her to be extremely dedicated and thorough as well as a pleasure to work with. Hopefully we will work together for many years to come.
Mark · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeonie came to inspect the property. Very professional, given it was our wedding anniversary on the day she was lots of best wishes and a very friendly person. Excellent service Leonie, keep up the good work 🙌🏻 …
Matthew · 21 August 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have currently arranged a mortgage through Bal, the mortgage advisor who is situated upstairs in Dixon’s.
I can’t thank him enough for helping me through to purchasing my house.
Balboa friendly and professional, he really knows his stuff and advised me the best route to take when obtaining a mortgage.
He comes highly recommended.
Thank you Bal
James · 12 June 2020
Agent replied · 11 June 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleI am letting a property and Kieran was amazing, he was accommodating, responsive, caring and discreet, everything I needed. I would definitely recommend Dixons over the many other agents that I dealt with during my search. Personally, I'd say they went above and beyond my expectations . Thank you so much!PositiveResponsiveness, Professionalism
Manjit · 24 August 2021
Agent replied · 11 June 2024
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would rate 10/10 If this was an option, massive thank you to Alison, Matt & the rest of the dixons team for being with us every step of the way through our property purchase. Dixons were informative and supportive all the way through, making our first time experience of buying a property just that little bit less stressful.
Chaz · 13 June 2019
Agent replied · 11 June 2024
Thank you Chaz for your glowing 5* review of our Dixons team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleThe staff at Dixons, Sarah, Alison and Matt were very helpful, friendly and Professional, nothing was too much trouble and i wouldn't hesitate to use them again and would recommend their excellent service anytime.
i was confused and Alison assisted with all the paperwork, explained all the legal technicalities and put me at ease, fantastic service and a Top Girl.
Shaheena · 13 June 2018
Agent replied · 11 June 2024
Thank you Shaheena, i am pleased to read that the team had all hands on deck to support your throughout the process.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleWould highly recommend Raza to any tenants who are looking for properties in Cradley Heath, offers a very transparent service and if you need a quick move in, he is the guy to speak to!!!
Shonte · 12 June 2023
Agent replied · 11 June 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had KEIRON out to value my project property earlier this month. He was helpful and knew a lot about the local market. WOULD HIGHLY RECOMMEND HIM!
David · 16 October 2025
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Keiron! We are so glad he was able to provide valuable insights for your project property. Thank you for your recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWould definitely recommend Raza out there to any landlords who want to let their property out quickly to high quality tenants. Communication skills are fantastic and he offers a very professional service.
Zaida · 12 June 2023
Agent replied · 11 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys are really the best. So helpful and efficient. Raza and team made process of moving so easy for me. Immediately responsive and very kind as well. Thanks so much!
Samra · 12 June 2023
Agent replied · 11 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant experience over the past three months start to finish! I would like to thank Kerrie, she has been a star all along, I would recommend her to any one whose buying a house, especially first time buyers. Thankyou again kerrie!
Laura · 12 June 2022
Agent replied · 11 June 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Dixon's were so helpful and friendly. After looking for rental properties they pointed me in the direction of Bal their financial advisor who helped me secure a mortgage so I could purchase. Bal was really helpful and kept me updated through the process which made the whole move alot easier than anticipated.
Faye · 13 June 2018
Agent replied · 11 June 2024
Thank you Faye, these are kind words, i will share this review with the entire team at the Halesowen branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleI would like to thank Baljit for the successful completion of our house sale.
Would 100%recommend Baljit,for his work ethics & knowledge.
If you listen & take his advise you will have no problem
He has your best interest at heart & really means/does what he says.
Once again a very big Thank you
Mark · 13 June 2018
Agent replied · 11 June 2024
Dear Mark,
Congratulations on the sale of your property! Thank you for the great 5 star review, I'm pleased to see that you benefited from the passionate and personal approach taken by Bal.
Best wishes,
Sarah
★★★★★ 5/5
GoogleHad a fantastic service from Dixons especially Kerrie who went over and above with our purchase of the property. I would definitely use Dixons if needed in the future
Stephen · 12 June 2023
Agent replied · 11 June 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleRight from the first viewing we had with Kerrie right up until completion she has been amazing.. answered any questions I had ( and there was many!) chased the chain when needed, we can’t thank Kerrie enough for everything!
Georgie · 12 June 2022
Agent replied · 11 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented a property with Dixons. The whole process was smooth from start to finish. Kieran and Mark were brilliant - excellent communication, super helpful, friendly and professional. I would happily recommend Dixons to anyone looking to rent a property.PositiveResponsiveness, Quality, Professionalism
Lianne · 24 August 2021
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google5 blazing stars for Kyle ⭐️⭐️⭐️⭐️⭐️…he is very good at his job…he was very professional and helpful throughout the process …thank you so much Kyle.
Ruth · 16 August 2023
Agent replied · 11 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
