Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
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5/5
GoogleHonesty i don't know where to begin... Me and my partner Amy came across these guys for a property online, we viewed it and loved it immediately we met with an amazing guy called Kieran and he was our main point of contact as well as his colleague Mark. Unfortunately the property didn't work out due to the landlord pulling out last minute 4 days prior to the move. BUT amazingly, unlike other agencies Mark and Kieran were with us every step of the way going above and beyond the job, contacting other branches on our behalf to find us the perfect home, and they succeeded! We move in next week (need I mention they did all this in the span of 2/3 days!!) They saved us in a way and both Mark and Kieran are experts in their roles.
I'd highly recommend these two as they are professional, fast, polite and go way above the port of call. Me and my partner are apprentices, and they helped us when not many other people would. they forever have my thanks, and Dixon's will always be my first point of call for the future and should be for anyone looking for a new home as their service is beyond compare!!!!
Ryan Β· 12 June 2020
Agent replied Β· 11 June 2024
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
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5/5
GoogleLeonie and Mark have been so helpful and friendly! It is our first time renting and they have made the process so easy! They are quick to respond to questions and make the process less stressful! Would highly recommend!
Nicole Β· 15 February 2026
Agent replied Β· 16 April 2026
Thank you for such kind words! Our team strives to make the renting process stress-free and easy for all our customers. Your satisfaction is our top priority and we are thrilled to hear that we have met your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBrilliant service from the estate agents and Baljit was amazing made buying our first home so easy and explained the mortgage in a way that we understood it I would highly recommend his services if your thinking about taking out a mortgage.
Thanks again Bal and everyone at Dixons
Liam Parkinson & Amy Phillips
Liam Β· 15 September 2023
Agent replied Β· 11 June 2024
Thank you Liam for your glowing 5* review of our Dixons
team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
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5/5
GoogleI came here to see Baljit about getting a mortgage following a recommendation. From the start he was brilliant, he explained everything in a way that I understood and found the right mortgage for me.
Before seeing Bal I wasnβt able to get the mortgage amount that I needed and I thought I would have to pull out of the purchase of my first home, but with Balβs expertise I got more than I expected.
I couldnβt recommend Bal enough and as a first time buyer especially the process was stress free.
Thank you so much again Bal π
Matthew Β· 13 June 2019
Agent replied Β· 11 June 2024
Congratulations on the purchase of your first home. I am pleased to read that Baljit at Dixons, Halesowen branch was able to support you and to deliver a professional and personal customer service to you. Thank you for the 5 star review and recommendation, best of luck with settling into your new home. Kind regards, Tracey.
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5/5
GoogleHi,
I was so pleased to meet such a good team (Kirsty...). Professionals with smile all the time. But the one I would like to thank especially is Baljit. I met a very good, dynamic and avalaible person who always did his best to meet our expectations. He helped us not only regarding a very good mortgage but also an excellent house insurance. And when unfortunately we needed the help of our insurance regarding our house, he is being there for us and took immediately care of us personally. He is a very liable person.
So I would recommend Baljit at 200%.
Thanks again to all of the Dixons Team. π
Take care and see you later!
Regards,
Adjia
Adjia Β· 13 June 2018
Agent replied Β· 11 June 2024
Hi Adjia, I'm extremely pleased that the service you received from Baljit and the other members of staff at our Dixons branch in Halesowen was so fantastic. I would like to thank you for being so kind and leaving such a great 5* review and I will be sure to pass on your phenomenal feedback onto the Halesowen team.
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5/5
GoogleI seriously cannot praise this branch and the staff members enough. Being a first time buyer and worried about the stress of buying a property I had no problems whatsoever. Alison kept me informed frequently and made me feel at ease at all times, I also would say a very big thank you to Baljit who made this whole experience feel like a breeze and would definitely recommend their services to everyone.
Thank you all once again :) :) :)
Bane Β· 13 June 2018
Agent replied Β· 11 June 2024
Dear Rav,
Thank you for the 5 stars. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Bal and the entire branch team.Best of luck with settling into your new home.
Many thanks,
Sarah
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5/5
GoogleExtremely pleased with the service me and my partner received from Auwais Raza at Dixons. Mr Raza made our experience very smooth and easy. He guided us throughout the process of the renting, he answered all our questions and went out his way to find us a property that is best suited for us.
Hamidha Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
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5/5
GoogleBuying a house is the most stressful time every . Kerrie and Matt you made our journey so much easier and less stressful by doing all the chasing and keeping us updated on a regular basis.
Nothing was to much much trouble even when i called most days
Thank you
Bal & Amerjit
BAL Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
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5/5
GoogleI am a new landlord and Mark has been an absolute star walking me through the whole process and sorting everything out! Cannot recommend highly enough!
Jennifer Β· 2 December 2024
Agent replied Β· 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Jennifer. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent and professional service provided by Josh in lettings. He really made the entire process easy and stress free for my partner and I. Josh was a credit to the agents and I would be happy to use him again.
Greg Β· 10 April 2024
Agent replied Β· 9 June 2024
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
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5/5
GoogleWe have dealt with Sharon Allen for maintenance issues for 5/6 years now and find her to be very honest, friendly and thorough. She does the right thing by her landlords and makes sure everything is done correctly. Overall Sharon is a very nice lady who is very good at her job!!
Neil Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your excellent comments and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCouldn't recommend Dixons enough! Mark and Leonie truly went above and beyond for us helping secure our new home. They made sure we were at ease every step of the way and kept us informed throughout the whole move, couldn't have asked for better agents! Thankyou
Josh Β· 14 October 2025
Agent replied Β· 13 November 2025
Thank you so much for your glowing review! We are thrilled to hear that Mark and Leonie provided exceptional service and helped make your home-buying process a smooth one. It was our pleasure to assist you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCharlie Howell was brilliant. Very patient ,respectful and caring.He is the best
Tsitsi Β· 13 May 2025
Agent replied Β· 10 September 2025
Hello Tsitsi,
Thank you for your wonderful 5* review! We're thrilled to hear that Charlie provided you with such a brilliant experience. Your kind words about his patience, respect, and care mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleJust want to shout to Leonie and Mark who have made the process of moving home a breeze. Both gave me reassurance throughout the move. Always at the end of the phone if I was worried about anything. 5/5 service. Wonderful people! π‘βΊοΈ β¦
Sadie Β· 14 October 2025
Agent replied Β· 13 November 2025
Thank you for your amazing review! We're so glad we could make your move a stress-free experience. Our team strives to provide exceptional service and your kind words mean the world to us. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service, we were having difficulty in finding somewhere to rent that was half decent I phoned dixons in a panic as had exchanged on our property and no other estate agent seemed to want our money or help us , Kieran was amazing showed us a property and within half an hour all was sorted, this is how all estate agents should act professional courteous and helpful. Can't thank them enough
Kelly Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you Kelly for your wonderful 5* review about our local Dixons team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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5/5
Googleleonie and mark have been amazing couldn't thank them enough for how patient helpful and reassuring they've both been especially leonieπ«Άπ» β¦
Poppy Β· 9 April 2026
Agent replied Β· 16 April 2026
We are so grateful for your kind words! We strive to provide exceptional service and are thrilled to know that Leonie and Mark have gone above and beyond to make your experience with us a positive one. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWhen Keiron came to value mine and my wifeβs property the first thing we noticed was his professionalism and enthusiasm towards our home and our future plans. He was very clear in explaining the process to us as this is going to be our β¦
Mustafa Β· 16 September 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that Keiron's professionalism and enthusiasm made a positive impact on your experience. We are dedicated to helping our clients achieve their goals and it's great to know that we met β¦ More
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5/5
GoogleWe have recently taken on our tenancy through dixons and can honestly say from initial viewing with Leonie to signing the tenancy agreement with Mark the whole process has been faultless. We were kept up to date every step of the way with β¦
Kelly Β· 16 September 2025
Agent replied Β· 10 September 2025
Thank you for choosing Dixons for your tenancy! We are thrilled to hear that your experience with Leonie and Mark was faultless and that you felt at ease throughout the process. Our team prides itself on excellent communication and making β¦ More
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5/5
GoogleWe recently purchased our first home through Dixons. Kerrie was absolutely amazing! She took the time to recommend suitable properties that actually matched our criteria and when we had decided on the house for us she kept us informed throughout the entire buying process. Couldn't have wished for a better experience when buying our first home, thank you so much Kerrie!PositiveResponsiveness, Quality, Professionalism
Megan Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the time I had decided to sell my property, to the time I had completed and handed over the keys, the service I received from Matt and his team, was faultless!!
The process was frighteningly quick, but is a reflection on how efficient these professionals are!
Well done! And thank you for keeping me safe during the pandemic, regarding viewings!!PositiveProfessionalism
Cheryl Β· 24 August 2021
Agent replied Β· 11 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleLeonie and mark genuinely made my experience so easy and welcoming, leonie was a pleasure. I have been renting over 15 years this has been my best experience to date thanks guys !!!
Demi Β· 15 December 2025
Agent replied Β· 14 January 2026
Thank you for your kind words! We are so happy to hear that we made your experience with us easy and welcoming. Leonie and Mark are dedicated to providing excellent service to our customers and we are thrilled to have made your renting experience the best one yet. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHighly recommend Bal (Baljit Bajway) for mortgage advice. Guided us through the process of buying a house from start to finish. Friendly, professional and knowledgeable. Also, on a rare occasion when he wasn't certain of an answer to a question, he phoned Nat West there and then to ask them. Much better than a previous advisor we tried elsewhere who blagged an answer and got it wrong.
Philip Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you Philip for your wonderful recommendation and 5* review!
Best wishes, Scott
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5/5
GoogleKirsty has been unbelievably supportive proactive and approachable during the sale of my property. Willing to go out her way to make sure that the property was well advertised and shown to its best potential. Would definitely recommend the Dixons team.
Matt Β· 16 August 2023
Agent replied Β· 11 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleKyle Fisher has been a great help to me in the search for a rented property at short notice, very accommodating and arranging a same day viewing for me on a property. Very friendly and professional and would highly recommend!
Lesleigh Β· 16 August 2023
Agent replied Β· 11 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.