Dixons reviews

★★★★★ 5/5

Google

Myself and my partner have recently rented a flat from Dixons and so far we have had nothing but positives from our experience with Leonie, Mark and the team. We went from viewing the property to getting the keys in less than 3 weeks, and they have been helpful every step of the way in between then. Leonie has always been on time to our meetings, very friendly and has been great with any queries we had. Herself and Mark have also been prompt in resolving any questions or issues we’ve had as well. Would highly recommend Dixons if you’re in the market for a rental property!

Sam · 14 October 2025

★★★★★ 5/5

Google

Have been using another letting agent for the last ten years plus but this was our first with Dixons, although only really dealt with Leonie. She was very helpful, a fast communicator and knowledgeable, so a true asset to the branch. Thank you for making it as simple as you did.

Dan · 14 April 2026

★★★★★ 5/5

Google

Would like to say a big thank you to Leonie for the great experience at my recent viewing. Leonie explained everything in detail and made us feel welcome from the moment we arrived. Leonie allowed us to take our time to look around so we didn’t feel rushed at all and answered any questions we had.

L · 23 October 2025

★★★★★ 5/5

Google

Leonie was amazing when viewing houses, she was kind and compassionate, also very knowledgable. All, what you are looking for in a lettings negotiator. She's also very thourough and follows up on applicants after viewings. ☺️

Anna · 15 March 2026

★★★★★ 5/5

Google

First time renting and Leonie has been very supportive and helped with everything. Her replies to my emails are quick and we found out the landlord’s response in a day. Very happy with Dixons!

Angela · 15 February 2026

★★★★★ 5/5

Google

I was looking to rent a property through Dixons. I came into contact with Leonie who was fantastic and guided us through the process in an efficient manner. Everything was done on time and was sent to us promptly. It was a stress free experience.

Roeila · 6 November 2025

★★★★★ 5/5

Google

Recently completed on our first home and its been a surprisingly straight forward and pleasant process. Big thanks to Matt, whom made the process as simple as possible. Very friendly and accomodating, didn't have a single issue and communication was great.

Jon · 6 November 2025

★★★★★ 5/5

Google

Although we decided not to go ahead with the property, we felt it was important to leave a review purely because of how exceptional Leonie was. Despite only being in the role for a month, Leonie was by far the best agent we’ve ever met. What truly stood out was how much she genuinely cared. She wasn’t just there to show us around, she took the time to understand what we were looking for, listened properly, answered every question with honesty and warmth, and never once made us feel rushed or pressured. Her passion, professionalism, and people-first approach made us seriously consider a property we otherwise wouldn’t have. Leonie made a lasting impression, and it’s rare to come across someone in this industry who brings that much heart and integrity to their role. If you’re booking a viewing with this company, ask for Leonie, you’ll be in the best hands.

Felix · 23 July 2025

★★★★★ 5/5

Google

Dixons made it really easy for us to move into our first home. We viewed the property with Mark and moved in within 2 weeks. Mark was very accommodating and even met with us to help measure the property once we were selected as tenants. The move in process was really smooth and easy, both Mark and Josh were informative and willing to help with all of our queries. We were very happy with the support Dixons gave us.

Sulaiman · 10 May 2024

★★★★★ 5/5

Google

JOSH & MARK Deserve 5 star rating each alone. Amazing customer service. Josh was assertive, he know the locations we wanted to rent & offered us the perfect home in the right location for us & mark was there to show us around they helped us every step of the way until the day we got the keys. Few hiccups but nothing was too much for both Josh & mark. Thankyou again .. really happy to be part of the Dixon rental family tam&mike xxxxxxxxxxxx

Tamara · 12 February 2024

★★★★★ 1/5

Google

Had a valuation booked in left work early to be there, when i called at the time they said someone was on their way, called again an hour later to be told someone randomly called up and cancelled it. I left work 2 hpurs early to make sure i was in and no one showed up

Dan · 25 March 2026

★★★★★ 5/5

Google

I've been working with Matt on the sale of my property in Cradley Heath. With not having any luck with another agent after only doing 1 viewing on my property in 8 weeks we decided to meet Matt, he came to meet us for a valuation and was very impressed by his experience and his proactive approach, within 10 days of being on the market he had 2 offers for us to consider and accept. I would recommend Matt and Dixons to friends and family moving forward to sell their property. He's kept us informed and pushed solicitors when needed.

Robert · 12 June 2023

★★★★★ 5/5

Google

The team at dixons did an incredible job from start to finish in helping me sell my house, they came in with a higher valuation than the other estate agents and said they could sell the house for more than what the other estate agents said was possible and they did. A special thanks to Kerrie who got me on board with dixons in the first place, I hope to work with the team again in the future.

James · 12 June 2023

★★★★★ 5/5

Google

I’ve been speaking to one of the Dixons team most days, about the place i will be getting this week and to say he’s been amazing with everything is an understatement! I’m very glad i went with Dixons agency as Raza has been a big support with the process and getting myself and my unborn child our new home. Couldn’t thank Raza, or Dixons as a team enough. The communication is also very good, would highly recommend! 😊

Hannah · 12 June 2023

★★★★★ 5/5

Google

Leonie was very professional and on time she answered all my questions and I felt happy to have met her thank you Leonie for your time

Craig · 16 September 2025

★★★★★ 5/5

Google

Myself and my partner were very impressed with the excellent service provided by Dixons lettings . In particular the lovely young chap Josh who was very polite and professional when meeting and showing us around a property. We would like to thank Josh for his help , and will not hesitate to use your services in the future. Highly recommended !!

JACQUELINE · 12 May 2024

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had a really great experience with Leonie! She took me around the property, showed me everything clearly, and explained the whole process in a way that was easy to understand. She was so friendly, approachable, and made me feel completely at ease throughout the viewing. It’s really refreshing to meet someone who’s not only professional but genuinely nice too. Thank you, Leonie!

Mitchell · 15 November 2025

★★★★★ 5/5

Google

Leonie was incredibly helpful and friendly during our viewing and gave us a lot of confidence in our choices. Thank you!!

Galaxiion · 16 September 2025

★★★★★ 5/5

Google

I would like to thank Rianna the portfolio manager for the effort and hard work she has put into getting my deposit back. While having close contact with Dixons I found almost everyone that I spoke to incompetent and unhelpful. But Rianna made this transition as easy as can be with such an awkward landlord. Rest assured she restored faith in this company alone and I wish her all the best over the Christmas period and all her future endeavours. Thank you again! 😊PositiveProfessionalism

Alice · 12 June 2022

★★★★★ 5/5

Google

I can’t speak highly enough of the team at Dixons and in particular Kerrie, she has been an excellent communicator throughout the buying process. She has kept me informed throughout whilst liaising with all parties involved. She is very knowledgeable of the local area and her approach and mannerisms are very professional. Should I want to sell in the future I will only use the services of Dixons and in particular Kerrie. She is an asset to the Dixons estate agent brand.

Sukjeevan · 12 June 2022

★★★★★ 5/5

Google

I highly recommend Kyle Fisher for any property services. Kyle's caring nature, professionalism and overall attitude from the moment we spoke was exceptional. He has great communication skills, promptly addressing all my inquiries and ensuring I was well-informed throughout the process. Kyle made sure I was made comfortable throughout the entire process,. His personable nature made the entire experience enjoyable and stress-free. Thank you Kyle.

Jehangir · 17 July 2023

★★★★★ 5/5

Google

I am delighted with my experience with Dixons. The process of finding a good new tenant for my property went very smoothly and quickly. I found Mark and Leonie to be very friendly, efficient and knowledgeable. Highly recommended.

Stewart · 2 April 2026

★★★★★ 5/5

Google

Kerrie at Dixsons and the team are a amazing. Kerrie was keeping us updated through out the move and it was very stressful at times like all moves are but she was always at the end of the phone to help and put a smile on your face. And when needed stepped up to the plate to help get the move over the line would just like to say a massive thank you

Lee · 12 June 2022

★★★★★ 5/5

Google

So happy with the service I have received from Dixons. Kerrie is a true asset to the brand, she’s always so professional & nothing is too much trouble. If I ever wanted to sell I the future I’d use Dixons, and I’d be keen to work with Kerrie again. Can’t thank her enough for her patience & knowledge - it’s evident she truley cares about her job! THANK YOU KERRIE!

Hattie · 12 June 2022