Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleYes I gave Dixon’s of Erdington 5 stars. Great helpful staff and being my first property to sell (and I’m no spring chicken) and not having a clue where to start or what to expect. Sarah Blair walked me through the whole process and was there to help in every situation ( and I needed it) to fill in what seemed like endless forms making sure I didn’t put a foot wrong and sold the property in ten days
As I said all great helpful staff and I can’t thank Sarah Blair enough for her help and guidance who has that rare quality of going that extra mile when needed Highly Recommend.
Kindest Regards.
Patrick.
Patrick · 14 June 2020
Agent replied · 13 June 2024
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI use Dixons find a Tenant service regularly. Invariably these days it's Amy and Nadia that work on my requirements but sometimes Hannah is also involved. I'm a hard task master and don't suffer fools gladly. I must say they all do a great job and meet the target timescales to find great tenants. Dixons Erdington are always my first port of call when any of my Erdington properties need a tenant. They always meet my requirements before I need to consider getting more help.
Keep up the good work!
Mohammed · 14 June 2020
Agent replied · 13 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.
★★★★★ 5/5
GoogleIn Erdington, at Dixons you will find your perfect Mortgage adviser, Danielle Robinson. She is one in a million. She is helping you to find the perfect house to buy. In just 10 weeks( since we put the offer) we had the key to our new house. Always there to explaine everything, and to make sure you understand it and you are doing the correct thing. She can focus to tell you even a 1 year toddler is messing around.
Thank you Danielle for all your support and advices. We have our home because of you
Adriana · 14 June 2020
Agent replied · 13 June 2024
Wonderful to read that you had a fantastic experience with our local dedicated Dixons team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
★★★★★ 5/5
GoogleDixons Estate Agent ~Erdington
We would like to start off and thank our special team in alphabetical order:
Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.
Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.
There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.
We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.
We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service.
Keep up with the fantastic job guys. We really appreciated all your hard work.
Gloria · 14 June 2020
Agent replied · 13 June 2024
Many thanks Gloria for your fantastic 5* review. It gives me great pleasure to read that once again our Dixons branch were professional and helpful. Kind regards, Lucy.
★★★★★ 5/5
GoogleI have just bought my second investment property from Dixons. There were some serious issues related to the purchase caused by my business partner. Despite this and the understandable frustration it caused the seller, Sarah and Sam at the Erdington branch of Dixons were excellent. They were really supportive and understood what this purchase meant to me based on the great relationship I have built with them. I'm very grateful to both of them for being part of this ultimately successful purchase and I look forward to doing business with them again soon.
Ben · 14 June 2020
Agent replied · 13 June 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 5/5
GoogleSarah was amazing so supportive all the way through
Leanne · 9 September 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad to hear that Sarah provided excellent support throughout your experience with us. We truly appreciate your business and hope to continue exceeding your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSandeep made my experience when purchasing very smooth. The best mortgage advisor i could have had. Would certainly recommend!
Avas · 16 May 2025
Agent replied · 16 April 2026
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte is a fantastic lister and the team at Erdington go above and beyond to deliver a fantastic service! Thank you
Ilir · 16 April 2025
Agent replied · 16 April 2026
Hello Ilir,
Thank you so much for your brilliant 5* review! We're thrilled to hear that Charlotte and the team at Erdington provided you with fantastic service. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Gina for great communication and help with solving a matter at our property.
Monika · 16 June 2025
Agent replied · 16 April 2026
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used Danielle at Dixon’s Erdington on two occasions now, when we bought our first house 5 years ago and now again when we decided to sell it and buy our dream home. Every time she was excellent. She is very friendly person, organised and professional at the same time. She has huge knowledge, experience and always goes the extra mile to make sure the transaction goes smoothly. She is the best person you can get the mortgage advice from! Thank you Danielle for all your help and support!!
Ella · 15 June 2019
Agent replied · 13 June 2024
Thank you Ella for your glowing 5* review of our local Dixons team. It is always great to read such positive reviews from our clients.
Best wishes, Scott
★★★★★ 5/5
GoogleI would like to say a massive thank you to Danielle who works for country wide with in Dixon’s, she helped us but our 1st home 4 years ago and now she has helped us sell and buy our forever home she really is a start she did everything for us. I would highly recommend Danielle she is a friendly, helpful and welcoming person, I don’t class her as a mortgage adviser I class her as a friend. Thank you Danielle for everything you have done for us xx
Hannah · 15 June 2019
Agent replied · 13 June 2024
Hello Hannah,
Thank you for this excellent review, i will make sure i share this with Danielle and the entire branch team.
Kind Regards, Sarah
★★★★★ 5/5
GoogleFirst occasion we meet Danielle was purchasing our first home, she helped us with everything you do not realise how much paperwork is involved but with Danielle’s help, making sure we were in our budget, and all paperwork completed correctly we purchased our home. So there was no hesitation when our mortgage was up for renewal we went straight back and again we were given the 5star service we had before making sure we got the cheapest rate mortgage possible.
Natalie · 15 June 2019
Agent replied · 13 June 2024
Thank you for the fantastic 5 star revieew. Danielle and the Dixons team in Erdington are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleMe and my husband brought our first home a month ago through Dixon's using a mortgage advisor Denise Lambe. We thought we were never going to be able to get a mortgage but Denise walked us through step by step making the whole process quick, easy and calm. She was always at the end of the phone whenever we needed her, very kind and caring. I would recommend Dixon's to anyone looking for a mortgage and especially Denise. We couldn't thank her enough she was truly amazing x
Tanice · 15 June 2019
Agent replied · 13 June 2024
Wonderful to ready Tanice, that you had such a great and supportive experience from Dixons and Denise especially. I will of course make sure your kind words are forwarded to the whole team and would like to take this opportunity to thank you for your 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleThank you Sarah and your team, for all the support you gave me whilst selling my house. I found Dixon’s to be very professional throughout and especially always keeping me up-to-date. It’s been a pleasant experience with all your help, I was very nervous at the beginning to take that step but you all made it seem so easy ….thank you once again … good job!!
Caron · 14 June 2022
Agent replied · 13 June 2024
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleAs a first time buyer I walked into Dixons and all I knew was I wanted to buy a house, was anxious of going through the process on my own. I had a meeting with Danielle who took her time to explain the whole process of getting a mortgage and finding the property.It was such a great feeling and relief having Danielle walk through the whole process with me and the regular updates made it even more easier.I am now a proud owner of a property. Thank you so much Danielle for the excellent service.
Emelda · 15 June 2018
Agent replied · 13 June 2024
Hi Emelda,
What a fantastic 5 star review, thank you very much for taking the time to write to us. As always, we are pleased to learn that the team at Dixons, Erdington were able to take you through the whole process with ease. I will pass on your kind comments to Danielle and the whole team at the branch. Best of luck settling into your new home.
Many Thanks,
Sarah.
★★★★★ 5/5
GoogleI'd Like to take this opportunity to thank Sarah, Allison & Vijay and the rest of the team at Dixons Erdington, for the professional & efficient way in helping us completing our process smoothly to live into our new home! Thank you all so much. 5⭐️'s
Leesh · 10 January 2024
Agent replied · 9 January 2025
Many thanks Lisha for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service at Dixon's in Erdington Monika helped us get a mortgage to purchase our first home when I was sure that this wasn't going to be easy...I was wrong Monika reassured me and it was really easy with her help. She helped us through every step of the process and was always there for any advice, reassurance and support, from the beginning to the final step of completion. She is now supporting us again, this time with a re mortgage. I definatly would recommend anyone who needs a mortgage to go and see her. Monika is such a lovely lady very friendly and supportive. Thank you again for all your help x
Ashleigh · 15 June 2017
Agent replied · 13 June 2024
Hello Ashleigh, thank you for your wonderful review and recommendation. I'm pleased to see that you benefited from the passionate and personal approach taken by the Dixons team in Erdington. I will pass on your kind comments to Monika and the entire team at the branch. Many thanks
★★★★★ 5/5
GoogleI would like to say that my experience working with Monika at Dixons has been a pleasure. She has made the whole process so much easier and talked me through every step offering extra support when I my mortgate hit a problem and I had no idea what to do. She has been very helpful, understanding , and most importantly she has been dedicated to getting me my dream house. I really could not of done this without her involvement. I have to urge you to contact Monika at Dixons especially if you are a 1st time buyer and don't understand the process she will make it so much simpler. She is a star !! and hope to continue working with her when I remortgage.Thank you Monika x
Shamila · 15 June 2017
Agent replied · 13 June 2024
Hello Shamila, Thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Monika and the team at Dixons, Erdington Branch. Best of luck with settling into your new home. Many thanks.
★★★★★ 5/5
GoogleDixons is the best Estate Agents ever! All the staff were so friendly and kind and nothing was too much trouble. They listened and explained things to me when I asked questions and always let me know what was happening. They helped to push things through and get the house sale through as fast as possible and were quick to sort out any problems. The manager Sarah Blair is AMAZING and made me feel less stressed about moving and always updated me. Monica was so helpful and full of advice about mortgages and helped to get my mortgage sorted really quickly. Thank you so so much Dixons for all your help ❤❤❤ I will definately use Dixons again in the future ! Milly Sophie Rose x
Milly · 15 June 2017
Agent replied · 13 June 2024
Hi Milly, thank you for taking the time to leave this wonderful five star rating, it is fantastic to see that you were able to benefit from Dixon's excellent service from the team at the Erdington branch. Many thanks.
★★★★★ 5/5
GoogleSarah and sky fantastic service, would definitely recommend. Found a house and completely within 2 months thankful for the team at dixons. Thank you dixons for all your help!
David · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, Sarah! It was our pleasure to help you find your dream house in a timely manner. We appreciate your recommendation and are grateful to have such a fantastic team at Dixons. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleCompleted on a first time buy yesterday and the sale was managed by Dixon's. Both Sarah and Louise at Dixons have been very helpful throughout the sale offering regular communication, updates and resolutions when issues arose. To top it off, they even gave me a little hamper of goodies on completion day.
Lee · 26 August 2025
Agent replied · 9 September 2025
Thank you so much for your positive review! We are thrilled to hear that Sarah and Louise provided exceptional service throughout your first time buying experience. Our team at Dixon's is dedicated to ensuring a smooth and enjoyable process for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Danielle Robinson (Mortgage Advisor at Dixons) for mortgage and insurance advice. I found her to be friendly, a good listener and very knowledgeable about the relevant financial products. She was able to find the appropriate products that met my needs. Furthermore they were good value for money. I was extremely satisfied with the service from Danielle and I look forward to using her service again in the near future.
Michelle · 14 June 2020
Agent replied · 13 June 2024
Thanks Michelle for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a professional, knowledgeable and friendly service.
Best wishes, Lucy.
★★★★★ 5/5
GoogleThe staff at Dixon's erdington were very helpful and professional especially Raza
Tony · 16 May 2025
Agent replied · 16 April 2026
Hello Tony,
Thank you for your wonderful 5* review! We're thrilled to hear that Raza and the team at Dixon's Erdington were able to assist you in such a helpful and professional manner.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleDixon was very helpful with our letting and ensured we got a very good property and moved in good time, Teyneil McPherson was particularly hands on and did her best for us, I totally recommend her and Dixon.
Oladimeji · 14 April 2024
Agent replied · 13 June 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
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