Dixons W Midlands reviews

★★★★★ 5/5

Google

We had a fantastic experience with Dixons Estate Agents in Erdington, especially Sarah and Louise. As first-time buyers, the whole process could have been quite stressful, but they made it genuinely enjoyable for us. They were incredibly helpful, responsive, and always quick to act whenever something needed doing. Sarah and Louise kept us regularly updated and constantly reviewed the progress of our purchase, which gave us a lot of reassurance throughout the process. Their dedication, communication, and personal approach really stood out. It felt like we had a team who genuinely cared about helping us get into our first home. If you're looking for an estate agent with a dedicated and supportive team to guide you through buying a house, I would definitely recommend Dixons. Many thanks again to Sarah and Louise for all your help!

Adam · 16 March 2026

★★★★★ 5/5

Google

Just exhanged on our first home, we await completion at the end of this month and are very excited. Moving house has been a stressful process altogether. But, Thanks to Alison who helped get our offer acceppted and Sarah who was our key person. Sarah was great with communcating with us and reasuring us, when we needed it the most. I would highly recomend dixons to anyone! Thank you both for all your help and see you soon to collect the keys!

Sumayyah · 16 March 2026

★★★★★ 5/5

Google

I recently purchased my property through Dixons Erdington and had a very positive experience throughout the process. I would especially like to thank Sarah and Louise for all their help and support. The process had a few hurdles along the way, particularly with my mortgage, but Sarah and Louise were incredibly patient, professional, and supportive from start to finish. They kept me informed, reassured me when things became stressful, and worked hard to keep everything moving forward. Thanks to their dedication and persistence, we were able to get everything completed in the end. I really appreciate the effort they both put in and the way they handled the whole process. I would highly recommend the team at Dixons Erdington, and a big thank you again to Sarah and Louise for helping me secure my new home.

Anser · 16 March 2026

★★★★★ 5/5

Google

I had an excellent experience working with Sahar from Dixons. As a first-time buyer, I really struggled to find the right property, but she guided me with great options and expert advice from the very beginning. Her support throughout the entire mortgage process was outstanding, always responsive, helpful, and professional at every stage. Thanks to her dedication, I’m now a proud landlord. Highly recommend Sahar to anyone looking for a reliable and supportive mortgage advisor!

Sreeson · 9 April 2026

★★★★★ 5/5

Google

I had an amazing experience at the Dixons Erdington branch, thanks to Sufyan. From the moment we arrived, he acknowledged the nerves both me and my partner were feeling and took the time to thoroughly reassure us. He explained the entire process clearly and in great detail, making sure we understood every single step and felt fully covered. Sufyan truly went that extra step beyond to help us, which made a huge difference and made the whole process so much smoother. I was genuinely amazed by the level of professionalism, care, and patience he displayed throughout. A true top professional, couldn’t recommend him highly enough!

Shabbz · 26 November 2025

★★★★★ 5/5

Google

I had an amazing experience with Dixons Estate Agents thanks to Sarah. She was incredibly helpful from start to finish and played a huge role in helping me secure my property. She answered all my questions clearly and promptly, and she kept me fully updated every step of the way, right up until completion day. Sarah’s professionalism, communication, and genuine care made the whole process smooth and stress free. Thank you so much for all your support I highly recommend Sarah and the team at Dixons!

Neelam · 26 November 2025

★★★★★ 5/5

Google

Sahar was my mortgage advisor. I can’t recommend her enough! She helped me so much. From start till end she answered any questions I had. She gave me all advise I needed. I got a really good rate for my mortgage. Cheapest mortgage rates out there. But honestly she made my dream come true. I can’t thank her enough. I didn’t feel rushed at all, I always felt comfortable.

Fiaza · 16 February 2026

★★★★★ 5/5

Google

A+++++ service, cant thank Sarah,Charlotte and the team highly enough for how they looked after my father and his house sale. They went above and beyond and nothing was to much trouble. They sat there taking all the time in the world to go through the paperwork with my dad, and was always there to answer any questions that arose. A very attentive, caring a friendly team, even to the point of phoning my father after he had a fall to see how he was. You will be 100% in the best hands if choosing to buy or sell through dixons especially with the team they have.

Steven · 16 October 2025

★★★★★ 5/5

Google

Very impressed and grateful for the service provided by Dixons Erdington. Sarah and the team were excellent at every stage of the process. Even when matters became protracted, they didn't let up in chasing solicitors and kept us fully informed, sometimes daily. I would not hesitate to recommend Dixons to others in the knowledge you'd be in safe hands.

Michael · 16 March 2026

★★★★★ 5/5

Google

Sufyan was our estate agent who helped me and my partner find our family home, he was so understanding about our situation and made the process so easy. I don’t think we could thank him and the dioxins team enough for making our move smooth and possible! If you are looking to move sufyan is amazing and very clear, definitely deserves to be higher up. Thank you sufyan x

Hannah · 26 November 2025

★★★★★ 5/5

Google

So we decided to sell our house with Dixions Erdington and must say that Sarah and the team were excellent. We did have some bumps in the road but we all pushed and finally sold the house starting our new future. so if you are looking to sell they come highly recommended....

Terry · 16 March 2026

★★★★★ 5/5

Google

As landlords with many years of experience, we have worked with several letting agents. After unsatisfactory service from two local agencies, we switched to Dixons Lettings around three years ago, and their service has been exceptional. From tenant sourcing to their outstanding fully managed central team and thorough check-out process, Dixons has provided invaluable support and guidance. Our dedicated property manager, Gina, has been incredibly helpful in handling tenant issues and ensuring smooth day-to-day management. Communication from the entire team has always been fantastic. Recently, we needed to find new tenants for one of our properties. Raza and the team at Dixons Erdington were highly supportive, offering insightful advice on remedial works. Their marketing strategy was spot-on, generating immediate viewings, with Sufyan keeping us well-informed and providing relevant feedback. The team is proactive, matching potential tenants to properties they may have overlooked. As a result, we secured a tenant within weeks. Simultaneously, Sorcha Owen from the deposits team was extremely helpful in managing the end-of-tenancy process. Given our positive experience, another of our properties recently became available, and we immediately instructed Raza to proceed with marketing it under their fully managed service. He personally visited the property, again offering valuable guidance on necessary remedial works to ensure it was market-ready while addressing all our questions. We have complete confidence that we will again find quality tenants in the immediate future. If you are a landlord seeking a dedicated, professional team that delivers a fully managed service with a personal touch, we wholeheartedly recommend Dixons Lettings!

S&N · 16 June 2025

★★★★★ 5/5

Google

From the moment we arrived, we were welcomed with such warmth and care. Sufyan was wonderful, he showed us around the property in such detail, answering every question with patience and clarity. The home was beautiful, filled with natural light, a peaceful garden blooming with roses, and a cosy, homely feel that instantly made me feel at ease. Raza, the manager, took the time to explain everything thoroughly and made sure we felt supported every step of the way. Both gentlemen were kind, professional, and genuinely thoughtful. I left the viewing not just impressed, but feeling loved, seen, and truly at home. Thank you for such a beautiful experience.

Mekalia · 16 June 2025

★★★★★ 5/5

Google

When I stepped into the property, I couldn’t help but say, “I’m at home. This is home.” I fell in love with the garden, it was my favourite part. Sufyan was incredibly attentive and professional, checking every detail and offering such high-quality service throughout the viewing. Raza was so understanding and explained everything clearly. The teamwork between him and Sufyan was truly impressive. I left feeling grateful, and content. Dixon Estate Agency is my number one go-to when it comes to finding a place to call home.

Mell · 16 June 2025

★★★★★ 5/5

Google

I would like to say a huge shout out to Gina Neves for always helping us with any works that need to be completed. The work carried out has always been fantastic. Recently, we got the new boiler installed at the property and the contractor, did an amazing job. Thanks for my landlord for choosing the right contractor and to Gina Neves as well, for the excellent communication, which was consistent from the beginning to end. Happy with the final results and once again, thank you to Gina Neves, my Landlord and to the contractor.

Mahabuba · 16 May 2025

★★★★★ 5/5

Google

We had an excellent experience working with Sarah, Charlotte and the team from Dixons Erdington. From start to finish, they were professional,knowledgeable and very supportive. Many thanks for all their hard work. We won’t hesitate to recommend them to anyone looking for a reliable and dedicated estate agent.

Carolyn · 16 March 2026

★★★★★ 5/5

Google

The team at Dixons Erdington have been fantastic to say the least. They were super helpful and efficient from viewing the property to completion, especially Sarah Blair; she has been super helpful, professional and friendly and made the whole process easier for me. Sarah was also super patient with me when I didn’t understand certain things (being a first time buyer) and she explained things very well, I could always call or email her and she would respond promptly. I would also like to mention Lilly as well, as she has been very helpful especially post completion. Overall, I’m very satisfied with my experience and I would 100% recommend Dixons Erdington.

Shanice · 16 April 2025

★★★★★ 5/5

Google

Sufyan was such a big help! His knowledge and the way he explained everything made a huge difference for me and really helped me feel at ease. You can tell he knows his stuff, and that made the whole process so much smoother. Honestly couldn’t recommend Sufyan enough, especially at the Dixons Erdington branch!

Luqman · 26 November 2025

★★★★★ 1/5

Google

Vijay and team messed everything, the seller was happy and I agreed to all terms and conditions. But Dixons delayed so much that upset the owner and she didn't wanted to deal with Dixon anymore. Again they showed me another house and then delayed further processing for 2 months. It's so frustrating that they are so incapable to do their only job properly even after checking with them every week and sending emails.

Maaz · 16 May 2025

★★★★★ 5/5

Google

We are first time buyers and we had an amazing experience with our mortgage advisor Sahar. From the beginning of the process up until the end she was very helpful and supportive. Sahar communicated clearly and efficiently with us and kept us in the loop with all updates and progress. We definitely recommend Sahar as a mortgage advisor as she is professional, reliable and efficient. Thank you Sahar for everything you have done for us!

Naimah · 16 February 2026

★★★★★ 5/5

Google

Just wanted to say thanks to the dixons team with helping me find a property I liked and helping me though the process and getting the keys and big thanks to Gina property manager for sorting any issues with quick responses to my emails and keeping me updated with what was going on with any repairs sorting ASAP thanks again to Gina and team that's A 5* Rating for Me.!!

Nathan · 16 May 2025

★★★★★ 5/5

Google

Amazing service from the whole team at Dixon Estate Agents. Everyone was friendly and professional, making the moving process smooth and stress-free. Special thanks to Sufyan and Shaina for their patience, constant support and fast responses, they really made a difference. I’m so grateful and would highly recommend Dixon to anyone looking to rent!

Maria · 16 October 2025

★★★★★ 5/5

Google

I had a great experience with Dixons Sales & Lettings in Erdington. Shay was really helpful getting me registered and booked in for a viewing- she was friendly, informative, and made the whole process super easy. Definitely recommend speaking with her if you’re looking for a property in the area!

Lexy · 26 November 2025

★★★★★ 5/5

Google

I had a really good experience with purchasing a property through Dixons. Asad has been really helpful throughout the whole process and made it really easy for us to get a mortgage. I would recommend him and the whole Dixons team when it comes to purchasing a new property.

Mo · 26 November 2025