Dixons W Midlands reviews

★★★★★ 5/5

Google

Allison Singer is what investors like myself or people who regularly buy properties would call a DREAM AGENT. No request is too big and no question left unanswered. I can see why Allison has such great relationships with homeowners as well as buyers. A great asset to Dixons and a real pleasure to work with. Keep up the great work and thank you for all your support.

Umar · 16 May 2025

★★★★★ 5/5

Google

Been communicating with Shay from the start and she is amazing! She helped throughout my flat transfer and settling in making the process smoother. Thanks Shay and Team.

Jerwin · 16 March 2026

★★★★★ 5/5

Google

Extremely satisfied with Dixon, Erdington's service. All the staff are friendly and professional. We just bought a house. From viewing to completion took less than 5 months. All thanks to Sarah. She was proactive and enforcing - chasing the solicitor, chasing the seller... to get things done. Great job. Recommended. Will definitely use again.

Amina · 16 July 2025

★★★★★ 5/5

Google

An amazing service and big thanks from Shaina 👏🏾She was helpful in getting me registered and booked in for a viewing and informative with all properties, I’m so grateful and would highly recommend Dixon to anyone looking to rent! …

Tishawni · 26 November 2025

★★★★★ 5/5

Google

Shay, you’re so amazing, you made me very comfortable despite my lots of questions. Zach, you told me that my reward is in heaven, you made it possible indeed, your reward is also in heaven. Raza, you made it very easy for me though I thought it would be tough. For Dixons, your seamless approach was awesome, very fast and straight to the point. I had the gift as well, it’s POWERFUL 🫶🫶🫶👊👊🤣🤣

Mental · 26 March 2026

★★★★★ 5/5

Google

Dixons - Erdington Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much. Date of experience: 22 May 2024

Rachel · 27 June 2024

★★★★★ 5/5

Google

Having used differing Estate Agents over the years I can honestly say Dixons in Erdington are the best I’ve used. From beginning to end they were with me, from positive involvement in marketing, arranging viewings and constantly keeping me updated with feedback. That is was what I appreciated the most because I didn’t have to keep ringing them to find out what was going on. Sarah, Louise and Charlotte are part of a formidable team and Dixons should be very proud of them. Would I use them again? Yes. Would I recommend them ? Definitely Yes. I cannot stress enough how easy they made my sale. Thank you. John

John · 27 June 2024

★★★★★ 5/5

Google

I had a great experience with Dixons Erdington. Sufyan and Muhammad were incredibly supportive throughout the entire process. They guided me every step of the way and helped me find an apartment that I’m genuinely happy with. Their professionalism and dedication made the whole journey smooth and stress-free. Highly recommend!

Mo · 29 July 2025

★★★★★ 5/5

Google

I just want to come and thank Sufyan for his help as he made the process so much easier and his professionalism made everything that much smoother thank you for the help and I hight recommend him

S · 16 November 2025

★★★★★ 5/5

Google

I've had a great experience with Dixons Lettings Agency (erdington) recently, and I want to highlight how efficient Gina has been. She's been proactive and professional, especially when it comes to safety checks and getting necessary work completed promptly. It's reassuring to know everything is being handled so smoothly. Thanks for the excellent service!

Leanne · 16 May 2025

★★★★★ 5/5

Google

Mr Raza was the most pleasant and polite person and my experience with Dixons was the best! Very swift and easy!

Victoria · 16 March 2026

★★★★★ 5/5

Google

I’m a new landlord customer. Impressed with the service so far from the team, I’m still in the tenant finding phase, but the communication has been very good. Unfortunately there was a toilet pipe leaking problem, Gina Neves the Portfolio Manager was able to swiftly deal with the issue and find a plumber and explain the different costs, all communication via email as I’m out of the country. Peace of mind is very important. All fixed. Thanks!

Cheerful · 14 April 2024

★★★★★ 5/5

Google

Thanks to Louise Wright and there staff. Finally I sold my property through Dixon estate agent(Erdington)it was on market more than nine months after dixon estate agent put on the market within 2 weeks I found buyer and Finally I sold it.they are very professional and reliable and quick respond.

SAYEED · 16 May 2025

★★★★★ 5/5

Google

Amazing experience with Dixons sales! Sahar, Raza and Allison were so helpful, professional and friendly! Definitely recommend :)

Ruby · 16 March 2026

★★★★★ 5/5

Google

I recently had a repair done at my property, and Gina was fantastic throughout the entire process. She kept me informed every step of the way, making the whole experience stress-free. The repair was completed satisfactorily, and I appreciated how easy it was to report the issue and get it resolved. I highly commend Gina for her professionalism and excellent communication. Thank you again, Gina!

Akinsola · 8 October 2024

★★★★★ 5/5

Google

Recently brought a house through this branch. Rob was fantastic when helping us find what we were looking for. We did everything in house. Nothing was too much trouble for Gurdeep the mortage advisor & the solicitor we were given was top class, could not fault Hannah with weekly updates on how the purchase was moving along. As first time buyers having it all in house took the stress away. Welcome box is a lovely touch too. Thank you.

Jemzpudz · 16 December 2023

★★★★★ 5/5

Google

I popped into Erdington branch to get some advice around how to let my property. Raza was beyond patient and very informative this really filled me with confidence around becoming a first time landlord. Sufyan was also extremely polite and friendly. Thank you both.

Stacy · 16 June 2025

★★★★★ 1/5

Google

If I could give no stars on this branch I would. Spoke to Charlotte and asked her nicely to arrange access to rented property. She was so rude and unassertive on the phone it made me sick to the the stomach. What amazes me she is also an assistant manager. I politely asked to speak to the manager of the branch and she would simply decline transferring me to manager. Horrible customer service and horrible property management. It also applies for sale of property. AVOID this agent at any cost.

Svet · 16 November 2023

★★★★★ 5/5

Google

Fortunately I had the opportunity to get involved in real estate and I had a delightful young man called sufyan deal with me . I was astounded at him noticing small details and knowing the answers to all my queries almost before I even asked . At no point did I feel rushed or pressured rather he made the whole experience comfortable and I couldn't be happier . To anyone reading I would definitely recommend dixons .

Ismail · 16 November 2025

★★★★★ 5/5

Google

I have been with Dixons for a number of years and have found the service of a reasonable high standard especially with Gina Neves. I would really like to thank Gina for all her help in looking after me as a landlord and dealing with all tenant issues. She is very polite and courteous whenever I have spoken with her. Keep up the good work Gina & thank you.

Vina · 12 June 2024

★★★★★ 5/5

Google

Louise was very good very knowledgeable supportive as well as zac

Fustum · 9 April 2026

★★★★★ 5/5

Google

Gina Neves has been totally brilliant.Time and time again she has ensured that relevant works have been executed and I am kept up to date with progress of the said works. I have several properties and have a number of different agent’s managing my properties. Gina is the first that I have truly appreciated as she delivers on what she promises. My Thanks Ayyaz

Bushra · 19 August 2024

★★★★★ 5/5

Google

I did a bit of shopping around before selecting a local lettings agent and was quite dissapointed as a few other highly ranked lettings agencies in Erdington never picked up or returned my calls, others - were only able to arrange evaluation in a week's time at earliest. By contrast, I managed to get through Adam at Dixons on my first call and he was available for property evaluation at my earliest convenience. We had evaluation arranged for Tuesday afternoon following which we agreed to proceed with Dixons as Adam was able to offer competitve prices and we were comfortable that it was very easy to get hold of him (again, in contrast to the other local lettings agencies). On Wednesday Adam came around to take photos of the property. The advert for the property went live on Thursday and on Friday morning we had 5 viewings booked for the following Monday morning. By Monday afternoon we had 4 offers. In total, it took less than 5 days from the evaluation to the receipt of the offers. Throughout these days, Adam kept us up to date with the progress. Once the applicant was selected, it took 4 days to complete the checks and get the agreement signed. We would like to say a big thank you to Adam for such a fast and pleasant transaction - his experience, expertise, professionalism and availability made this stressful time quite easy on us. I would 100% recommend to other landlords who are looking to let not to waste their time and effort on other local lettings agencies and just go with Dixons as they won't be beaten on the price, efficiency and effectiveness.

Aleksandra · 18 August 2023

★★★★★ 5/5

Google

I would like to say thank you to Sarah and sandy for all their work on helping me purchase my property. Great communication from phone handling to prompt responses through email. The whole process has been great. I used their in house mortgage advisor sandy who worked his magic and also their recommended solicitors who were amazing too. Thanks guys!

Ali · 22 September 2024