Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmy, Nadia and the entire team at Dixons are nothing short of superb and, thanks to them, my move went like clockwork. Any questions I had were answered promptly, professionally and nothing was too much trouble for them. I can happily give Dixons Estate Agents Erdington my highest recommendations and am only sorry that I can only award 5 stars.
Steve · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleOutstanding service start to finish especially right at the end helping massively to get everyone going in the right direction to get the sale over line for the date we needed.
I could not recommend this branch any higher if you want a smooth easy process buying a house use these guys they do everything possible to help you.
Awesome
Pete · 14 June 2020
Agent replied · 13 June 2024
Thanks Pete for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a excellent service. Best wishes, Lucy.
★★★★★ 5/5
GoogleExcellent service from Erdington and Telford branch after we moved our properties to them following a bad experience with a local letting agent. Worth going with the chain agents with experience and accountability.
Nadia and Lucienne have been particularly helpful and properties were let quite fast.
The landlord portal keeps us up to date an excellent feature of management service.
G · 14 June 2020
Agent replied · 13 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
GoogleThey sold our apartment within two weeks and helped us greatly with further dealing with solicitors who spent almost eight months on sale process
Bob · 23 May 2024
Agent replied · 13 June 2024
Thank you for sharing your positive experience with us, Bob! We are thrilled to hear that we were able to sell your apartment quickly and assist you throughout the entire process. If you ever need assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleGreat service. One of the agents went to the house after work to take a virtual tour for us. Everything handled in store quickly and efficiently
Xbox360maestro7 · 14 April 2024
Agent replied · 13 June 2024
xbox360maestro7 thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am pleased that I have Dannielle to help us in our journey of owning my first property ever.. I met her in person before the pandemic and she is an amazing person.I would highly Dan..very patient and you can count on her anytime.. Thank you do much
#chattofamily
Ara · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you, Nadia & Shannon, for the excellent customer service you provided for my family and me. Both provided the services and the kindness and showed so much empathy. I am glad that I came to Dixons sales and letting agents. I highly recommend this company. I guaranteed the services is excellent.PositiveResponsiveness, Quality, Professionalism, Value
Shana · 14 June 2021
Agent replied · 13 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleHassan and Adam from Lettings in the Erdington office were fab from the get go! Super helpful and responsive when needed, and got me in the property I was after as quick as they could. Highly recommend!!
Chiana · 19 July 2023
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service & professional approach. Thank you Denise Lambe for great customer service.
Marta · 15 June 2019
Agent replied · 13 June 2024
It's great to see that the Dixons, Erdington team were once again able to provide their proven 5 star service. Thank you very much.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleThanks for helping to buy my first home. I recommend dixons than the other agencies.
YMT · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend using Dixons Erdington. The whole team was fantastic and was always ready to help. From start to finish I was always kept up to date on everything. Thank you for selling the house stress free.
Jonathan · 14 June 2023
Agent replied · 13 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper fast service, nice and helpful people . Big thanks to Monika :)
That · 15 June 2018
Agent replied · 13 June 2024
Good afternoon,
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
Many thanks again for leaving this feedback.
★★★★★ 5/5
GoogleGreat experience! Many thanks to Nadia and Amy!
Cuba · 14 June 2020
Agent replied · 13 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).
★★★★★ 5/5
GoogleSam and Sarah at Erdington have provided exceptional, professional assistance during my purchase, from initial viewing to completion. Without their input I suspect that the transaction would not have been completed. Especially appreciated the assistance in chasing the legal side of the purchase and being kept updated as to progress.PositiveProfessionalism
Rob · 27 August 2021
Agent replied · 13 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleSarah did a very good job of selling my Mums property, it was quite a difficult sale, with ups and downs. Overall, I was pleased with the outcome and would recommend Dixons
Pauletteanrob · 18 August 2023
Agent replied · 13 June 2024
Many thanks for your fantastic review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleDixsons Erdington
Sarah, branch manger and
Sam sales .
Done all they could to help
I was buying through them .
They were both responsive to any question I had .
Could not fault them .
Jeanette.
Conveyancing solicitors were slow and not responsive.
Jeanette · 14 June 2022
Agent replied · 13 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Dixon state agent on buying my new house. They were very helpful, professional, timely, efficient and supportive.
I Will always recommend them to my friends and relatives.
Shaheen · 14 June 2023
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a great service from Nadia and Shannon whilst letting my property. Both have provided fantastic communication and advice/ assistance from Day 1. The transparency received certainly puts your mind at ease. My property has definitely been placed in safe hands.
Leon · 14 June 2022
Agent replied · 13 June 2024
Hi Leon! Thank so much for sharing your fantastic 5* experience! We really appreciate it! Graham @ Customer Relations
★★★★★ 5/5
GoogleThe best agent in Erdington! Hasn't failed to find a great tenant within days every time. The staff are wonderful and professional and so friendly. They're flexible and helpful so definitely worth going in to discuss your needs. Having dealt with many agents including out of area Martin&co I strongly recommend Dixons.
Mike · 14 June 2020
Agent replied · 13 June 2024
Thank you Mike for your brilliant 5* review regarding Dixons. We are so pleased you found our staff are a credit to the estate agent industry as well as friendly and professional. Thank you for your recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleHAD JUST RENTED A PROPERTY, WAS WELL INFORMED STEP BY STEP INSTRUCTION
Sofia · 27 July 2024
Agent replied · 26 August 2024
Thank you for your terrific 5* review Sofia. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to recommend Dixons Erdington branch to you all that you are looking for house to rent or buy, ask of this two great men Hassan Ali and Adams
Femmy · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently bought a property through Dixons in Erdington and they were absolutely fantastic. Communication was excellent, with the team always responding promptly to my phone calls and emails and ensuring it was a smooth process from start to finish.
Louise · 14 June 2022
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShannon and Nadia have been totally professional and very helpful. Their understanding of what is required by landlords was very helpful .
They showed great patience and diligence in the handling of the agreements and contracts . I would highly recommend them .PositiveResponsiveness, Quality, Professionalism, Value
Abdulmajid · 14 June 2021
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry Richards property management was fantastic in his approach with dealing with a broken boiler 2 days before Christmas, making sure that a contractor would be able to come out before Christmas Day. Thank you for your excellent communication.PositiveProfessionalism
Emma · 14 June 2022
Agent replied · 13 June 2024
Thank you for your 5* review and kind words! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
