Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently put my property for sale through Romans estate and was very impressed with the level of service I’ve received. The person I was dealing with was Arun and I’m pleased to say he has shown a high level of professionalism throughout. …
Peter · 17 September 2021
Agent replied · 26 October 2023
Dear Peter Taylor,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe were pleased with the service we received from Romans in the sale of our property in Uxbridge. From arranging an open house resulting in a number of offers, to keeping us informed about the progression of the legal process, communication was good and the service was professional. Thanks in particular to Jacob and Lisa.
Gill · 8 October 2016
Agent replied · 26 October 2023
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. … More
★★★★★ 1/5
GoogleI was unfortunate enough to having to deal with a very incompetent property manager.
Bashir · 13 May 2024
Agent replied · 26 October 2023
Dear Bashir Neyazi,
We appreciate your feedback and thank you for taking the time to let us know … More
★★★★★ 5/5
GoogleI have rented out a property via Romans for a number of years now. The current agent who handles my business is Skye Jones. She is efficient, responds quickly to any enqiry and provides excellent service.
Jeff · 16 September 2022
Agent replied · 26 October 2023
Dear Jeff,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleRoman property and Zara have helped me finding a house in Uxbridge initially, but we got some trouble as land lord changed her mind and refused to rent out the house. As everything was set to move Roman property worked really hard to find even better house. Thanks for them!
Muhammad · 27 October 2019
Agent replied · 26 October 2023
Hi Muhammad Many thanks for your kind review. We are pleased you were happy with the service you received and will pass your feedback onto Zara and the team at Uxbridge. Kind Regards Romans
★★★★★ 5/5
GoogleRoman property and Zara have helped me finding a house in Uxbridge initially, but we got some trouble as land lord changed her mind and refused to rent out the house. As everything was set to move Roman property worked really hard to find even better house. Thanks for them!
Azam · 8 October 2019
Agent replied · 8 October 2026
Hi Muhammad Many thanks for your kind review. We are pleased you were happy with the service you received and will pass your feedback onto Zara and the team at Uxbridge. Kind Regards Romans
★★★★★ 5/5
GoogleZara you are an absolute legend. we had been looking for a place to rent for some time and had bad experiences with other letting agencies the staff where rude and didn't turn up to viewings so we decided to try Romans in uxbridge. that is …
Shaun · 21 September 2020
Agent replied · 26 October 2023
Hi Shaun Cartwright,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Romans Estate Agents Uxbridge
★★★★★ 5/5
GoogleWe have had the most amazing experience with ZARA at romans uxbridge. She has been a wonderful help with our house search all the way along the process. The best part was the exceptional customer service she provided with her speedy …
Tajinder · 17 September 2021
Agent replied · 26 October 2023
Dear Tajinder Kaur!
Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleRecently we sold our property through Romans .. I have to say the service throughout was exceptional. SAAD was dealing with us throughout our sale process and he is an amazing in providing the best customer service. All our issues and …
Saniya · 17 September 2021
Agent replied · 26 October 2023
Dear Saniya Mehra,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleDale and Zara have been very helpful and made the letting process very smooth. The whole process went much shorter and quicker than I expected. Thank you!
John · 20 May 2023
Agent replied · 26 October 2023
Dear John
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 1/5
GoogleThey might be good if you are a landlord. For a tenant, this is by far the worse agency I have ever dealt with.
All reports take months to be settled, some of them did not get fixed after a …
Arantxa · 21 September 2021
Agent replied · 26 October 2023
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction … More
★★★★★ 5/5
GoogleWe recently purchased a property through Romans Estate Agents, Uxbridge and the service we received was impressive. The team (Saad, Arun and Llewellen) were very professional. They were always on hand to deal with any queries we had and …
LReena · 17 September 2021
Agent replied · 26 October 2023
Dear, Lreena Kaur Sandhu, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGood service,excellent and Thanks for letting team especially Zara
Nithiyananthan · 31 May 2023
★★★★★ 5/5
GoogleReally professional team, and a big thanks to my handler Zara for her service, first time renting flat in uk and Romans had been helpful with my doubts and inquiries.
highly recommended
Kai9long · 16 September 2022
Agent replied · 26 October 2023
Dear Kai9long,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFrom the very first call I made to enquire I have had an amazing treatment and service with all the assistance I needed. I was pleasantly surprised by the property viewed, as it was even better in person. …
EBTISSAM · 21 September 2021
Agent replied · 26 October 2023
Hi Ebtissam Benchama,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleMy family,were planning to rent a house,but after all payments(a lot of extras was added as well and paid extra),then was requested additional paper work.We spent 7 days to send them all proofs.Our secure deposit now gone 500 pounds and will never recommend this agency to my friends.
Volodymyr · 8 October 2018
Agent replied · 26 October 2023
Hi there, we're disappointed to hear of the negative experience that you have had with the Romans team at Uxbridge. I have had the opportunity to discuss your review with Dale Craft the Lettings Manager within the Uxbridge office. Dale has … More
★★★★★ 5/5
GoogleAs others have said, Zara in particular was professional, honest and very helpful, particularly since I have never moved before and was unfamiliar with the process. She was absolutely fantastic. Her honest attitude during the viewing was …
James · 17 September 2021
Agent replied · 26 October 2023
Dear Kabelsalad!
Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleThanks Jacob for your recent assistance in helping to sell my property. On several occasions you went above and beyond to get things moving along for a prompt sale. Thanks again.
Stuart · 8 October 2018
★★★★★ 5/5
GoogleI placed my property on the rental market early January, perhaps not the optimum time to do so as activity tends to be slow, however Alfie Birch from the Romans Uxbridge office quickly and pro-actively got onto it and soon identified …
Les · 21 September 2020
Agent replied · 26 October 2023
Hi Les Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read your comments and glad the team, in particular Alfie, have been able to provide you with a positive experience. We will be sure to pass the feedback on. Kind regards Romans
★★★★★ 5/5
GoogleWe are absolutely made up with the standard of service we have received from the Romans Estate Agents Uxbridge particularly from ZARA who have kept us informed and updates every step of the way through emails. …
Renee · 21 September 2021
Agent replied · 21 September 2026
Hi Reneta Markova,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleWe have had a very poor experience as tenants with this Company. From the start they put on Rightmove a misleading add and when we move to the property we discovered something else,also ,nobody there to show us around.We made a complaint to …
Mihaela-Simina · 8 October 2019
Agent replied · 26 October 2023
Hi Mihaela, thank you for your review. As a business we consistently strive to deliver exceptional service, so it is disappointing to hear you do not feel you received this from us on this occasion. We would really like to look into your … More
★★★★★ 5/5
GoogleThanks to the great help from Alfie, I finally get a satisfactory place where I can spend quite some happy time with my family. Great to meet such patient and kind staff for my first time renting. Will definitely recommend Romans to other friends.
Tingli · 8 October 2019
Agent replied · 26 October 2023
Hi Tingli Thank you very much for the recent 5 star review of our Uxbridge branch. We are glad Alfie could provide you with a positive experience and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
★★★★★ 5/5
GoogleWithout Zara from Romans, I literally would not be where I am today, in my first flat! From the viewing to receiving the keys yesterday, Zara ensured that all my questions were answered, that she was always easily accessible, and that I …
Marie · 21 September 2019
Agent replied · 26 October 2023
Hi Marie Thank you very much for taking the time to a write a review of your recent experience with our Uxbridge branch. It's incredibly pleasing to read your comments about Zara and glad she could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
Google"Roman's" in Uxbridge have recently rented out 2 of my properties to excellent tenants, who are paying excellent rent. My first point of contact with "Roman's" was Alfie Birch, and from this very first phone call he was very professional …
Gloria · 21 September 2020
Agent replied · 26 October 2023
Hi Gloria Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read your comments and glad Dale and Alfie could provide you with a great service. We will be sure to pass the feedback on. Kind regards Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
