Trusted Agent profile · Uxbridge
Verified
★★★★★
476 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.7 out of 5 across 476 reviews on two platforms, including 473 Google reviews rated 4.7.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
1/5
GoogleAbsolutely terrible estate agents never on time and like to hassle removal companies don't use if you want a smooth move
Dear Mark Dixon, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleOne of the best manager , Romans should be proud of him.! Alexander Smith Properly manager …
Dear Albano Rossi Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleHad a great experience at Romans. Alfie helped us with everything : he was very proactive and efficient with his approach. We were very pleased with the outcome.
Dear Assud, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been looking for property to rent for one month and I have viewed many. I can honestly say that Romans Uxbridge branch, specifically Zara and Alfie, showed me very sincere interest and made me felt very comfortable during the …
Hi Durali, thanks for your praise and kind comments about our team in Uxbridge. Our staff are passionate about our customers as well as property and we're really pleased that Zara and Alfie have been able to display this to you throughout … More
5/5
GoogleWhile looking for a new property in Ruislip area, I had the absolute pleasure of dealing with Zara Younas and Alfie Birch from Romans Uxbridge. Both have been extremely professional, helpful and the made my search for a …
Hi Emanuel Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read your comments and glad the team could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
1/5
GoogleMoney grabbers. I lived in the cold for all of the winter season because the Property Manager , Joseph Hayes did not, through the landlord, provide adequate heating. A fault that had been reported for over one year. Now they refuse to …
Dear Tameka Hue Hamilton - I am sorry about how you feel we do not wish for unhappy tenants. If you wish to discuses this matter please email me on swinterbourne@romans.co.uk
5/5
GoogleAmazing service, very friendly and welcoming staff. James Day and Zara Younas thank you both for your time with my move. You are both a credit to your company and have made this whole experience a very smooth one for myself.
Hi John Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and we are glad Zara and James could provide you with a great service. We will be sure to pass on your feedback. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
5/5
GoogleAmazing service and highly professional. Zara helped us through the process end-end and made sure everything was perfect. From viewing to keys just took us just over a week and their moving team made everything seamless. If you have just …
Hi there Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and glad Zara and the team could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
1/5
GoogleIf I sound like a displeased customer it's because I am. Today marks the end of a long and thoroughly dissatisfying relationship with this company. I'm sad to say I was a tenant of theirs from the point they purchased this business from …
Dear Alex Green - I am sorry about how you feel we do not wish for unhappy Clients. If you wish to discuses this matter please email me on swinterbourne@romans.co.uk. Yours Sincerely Sue Winterbourne Lettings Director
5/5
GoogleZara Younas lettings agents .We would like say thank you for great service .She was very helpful to find property with awer criteria. She work very hard and serious to help find property .We wish to her all the best
Hi Marlena, thank you for your kind words and this wonderful review about Zara within the Uxbridge branch. We are so pleased that she was able to help you throughout your property search and provide you with such a good level of service … More
5/5
GoogleRomans Estate Agents have been excellent in helping me find a property to rent. Specially, Zara (who I would personally recommend), she ensured all the paperwork were completed as soon as possible, but most importantly she was very patient. …
Hi Yashley Thank you for taking the time to review your recent experience with our Uxbridge branch. It's incredibly pleasing to read your comments, particularly about Zara, and glad she could provide you with a great service. We will be … More
4/5
GoogleWe bought our first home through Romans earlier this year. In our case, it took a while as we had some difficulty with the chain. However, Romans were responsive throughout the process and continually kept us and the rest of the chain …
Thank you for your kind comments regarding the good service received from Romans of Uxbridge. … More
5/5
GoogleSeamless experience. Would highly recommend. We bought our first property a month ago through Romans and I must say they are an excellent bunch of people to deal with. Right from the time of viewing the property until handover of keys, we …
Thank you for taking the time to provide a review on the good service you received from Romans of Uxbridge, it really is appreciated. … More
1/5
GoogleI would absolutely NOT recommend to use Romans Uxbridge agency to rent a property. They have been efficient for me to move in but are a NIGHTMARE since I moved out... …
Dear Ms Lievin, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
GoogleI just what to say that Zara and Alfie are an excellent team.They helped us to let our new home. It was the best birthday present i received until today. we will recommend them in future for sure. …
Hi Silvia, thank you for your kind words and this wonderful review about our team at Uxbridge. We're so happy to hear that Zara and Alfie were able to help you let your home. Our customers recommendations mean so much to us as a business … More
5/5
GoogleMs. Zara gave us a lot of help throughout the rental process. Without her, we could not rent the house we wanted so smoothly. She finally helped us to move into the new home smoothly, thank you very much!
Hi there Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a great service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleGreat experience working with Alfie who made the whole process seamless. He has a really friendly and no hard sell approach which was refreshing to see after being pestered by other agents. Would definitely recommend Romans.
Hi Sonia Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Alfie and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleThe team at Romans in Uxbridge have provided me with an excellent and professional service. Right from valuation through to the marketing and finally the sale, the team have worked extremely hard and have kept me fully updated at all times. …
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. … More
5/5
GoogleGreat service from Romans, especially Jacob who gave me honest and professional advice. Thank you Romans for being the only honest agent in town
5/5
GoogleAs a prospective tenant Zara provided me with the best service possible. She was polite, responsive, punctual, and gave me all the information I needed. I would recommend her to anyone needing to rent a property in Uxbridge.
Hi Martin, thank you for your kind words and this wonderful review about Zara within the Romans team at Uxbridge. We're so pleased to hear Zara was so great throughout your experience. We appreciate this review along with your recommendation and will pass your comments onto Zara. Kind Regards, Romans
5/5
GoogleVery happy with my experience at Romans Uxbridge. Zara helped me throughout the whole process and made me feel at ease. She is very professional and kept me well informed. I would definitely use this Romans Branch again.
Hi Sonya, thank you for your kind review. We are delighted to hear how happy you have been following your experience with us and are so pleased to read of the level of assistance and support offered to you by Zara. We will pass your comments on and hope we can be of help again in future. Kind Regards, Romans
1/5
GoogleVery rude, and unprofessional. It's been 2 months and still waiting for my deposit back. I certainly won't recommend to family and friends
Dear Bruna Pignatiello, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
GoogleAs this was the first time we'd sold a property we were understandably nervous re the reputation of estate agents etc. However in retrospect we were very lucky to find Romans (Bennett Residential) who provided a very professional service …
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. … More
5/5
GoogleVery happy with our experience with Romans. In particular, James Day truly went the extra mile in helping us sort everything out. Very pleased with our new flat and how everything was handled from the beginning.
Hi John, we appreciate your positive review about your recent experience with us! We are so pleased to read that James has been able to provide you with such an exemplary level of service throughout your dealings with him. We're glad to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Uxbridge office has 476 reviews across two platforms: 473 on Google, 3 on Facebook.
Romans Uxbridge is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 473 reviews.
Romans Uxbridge, 10 High Street, Uxbridge, UB8 1JN.
