Trusted Agent profile · Uxbridge
Verified
★★★★★
476 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.7 out of 5 across 476 reviews on two platforms, including 473 Google reviews rated 4.7.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service. Zara did a great job reminding and helping me sort out everything I needed to do. I recommend!
Dear Okeke Lawnick Jennifer Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThey helped me a lot and made my life easier, im Special Zara which js very professional and a problem solver.
Dear Guilherme Prade Soares Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRomans assisted us in trying to find a tenant and dealt with the problems that arose later in a professional manner. They went above and beyond to resolve any issues that arose during this period. I am quite pleased with the overall …
Dear Sukhdev Reel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAVOID DEALING WITH THIS COMPANY! This company is prearranging rent to their favourite customers before even arranging viewings and then they just let people do viewings with no outcomes as …
Dear Saad Alsari, We appreciate your feedback and thank you for taking the time to let us know … More
5/5
GoogleThe renting experience with Romans was made very smooth with the help of Zara. She was willing to help every step of the way, Zara showed enthusiasm around the property and ensured that we were able to secure it on time.
Dear Ahmad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a really positive experience selling my home with the Uxbridge team. The team, within a short timeframe, managed to secure a number of offers and provided sound advice in plain English when faced with my many questions. Saad, in …
Dear Chris, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleZara is an exelent agent, highly recommended !
Hi Justina Thank you for taking the time to let us know how we did. We will be sure to pass the great feedback onto Zara! Kind Regards Romans
5/5
GoogleI was really grateful to Dale and Zara from Romans estate agents in Uxbridge They acted professionally and approachable in an attempt to find me a suitable rental accommodation …
Dear Kwesi Anyanful Customer care is important to us so we really appreciate you taking the time to … More
4/5
GoogleI am a landlord of a house share located in Uxbridge. I have been using Romans letting services for a couple of years. I have been impressed by their professionalism, communications, response to queries, and efficiency in finding tenants …
Dear Pierre, We are very happy we could provide you with a positive customer experience. … More
5/5
GoogleFrom the moment I put in an offer on my dream home, the staff at Bennetts Uxbridge were always available, professional and friendly. Lisa, in particular, really went the extra mile in keeping me informed about the status of my offer, …
4/5
GoogleZara , and Alfie , have been a great help finding a tenancy. The service felt very professional and personal. It is a great testimony to their work ethic that both already give the impression of very experienced professionals when they are relatively new to the roles. Well done all at Romans. Alan Hague
Hi Alan thanks for taking the time to leave this review. As a business we strive to deliver the highest level of service to our customers and so its great to hear you had such a positive experience with Zara and Alfie during your dealings with them. We will relay these comments onto the both of them so they are aware of this wonderful feedback. Kind Regards, Romans
5/5
GoogleZara was very helpful and professional
Hi David Thank you for taking the time to review your recent experience with our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleRomans is doing professional letting service. I am happy about their service provided. They are very helpful for my queries and helping me let the property without any problem. …
Dear Elavarasan Rengasamy! Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleGreat experience with Romans as always. Thanks to the staff and my property manager, Alexander Smith for being very helpful, understanding and providing the best communication with my landlord. Appreciate your work!
Dear Ahmed Customer care is important to us so we really appreciate you taking the time to … More
2/5
GoogleI went first time but didn't find anything new nothing was 50% off mention but all clothes price were as usual price. Strange when I ask fr discount they say no really disappointing to go from Hounslow to Uxbridge.
Dear Seema Thank you for your review however it appears that you have logged this against Leader Romans in error. Please would you be so kind as to remove the review as … More
1/5
GoogleVery bad experience. All references were made, deposit paid، and checking in date confirmed. Then received a phone call from a rude man telling me we cannot check you in on that date and I can give you your deposit back. Then after that he …
Dear Ehab Foda, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
GoogleWhat a treat! Romans, especially letting team - Zara & Rebecca, made my search and move really smooth. They were so patient in all the arrangements. They were flexible to understand my requests and adjust accordingly, so that it was comfortable for me. Great work ladies!
Hi there, Thank you for your comments. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery professional letting team! Extremely efficient! The purchase of my property was completed on 14/02 and Zara arranged viewings for letting on 15/02! The tenant moved in on 28/02! Amazing job!
Dear Shaoxin Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleBig thank you to the team at Romans in Uxbridge, Saad, Arun and Hakim for all their support for making our sale happen and also the purchase of our new home.
Dear Michelle Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleHad a great experience, helped me in every stage of letting property. Give proper guidance.
Dear Simran Kaur Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWe would like to thank our new property manager, Mr. Alexander Smith for his immediate action on our maintenance request for our exterior front door's lock change. …
Dear Nickolaos Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWe brought our home through Romans, and they did a great job! Saad and Arun where great from start to finish, nothing was ever too much work for them which made our transaction much smoother. Great work!
Dear Jonathan, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleHad a great experience buying my first property with Romans - Uxbridge branch. They all responded quickly to queries, and the assigned move manager did a great job of keeping things going through the whole process. Will likely use them again in the future.
Dear Ian Grundy, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleVery attentive to the needs of our purchase and sale. Llewellen from the Uxbridge branch was at the end of the phone if there were any questions needing to be addressed which was much appreciated in navigating the maze of buying and selling …
Dear Karen Soodeen, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
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