Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
โ
โ
โ
โ
โ
5/5
GoogleJust a thank you Romans for sorting out a refund to me of a deposit held by them for a let property
A peticular thank you to Kaitlyn Young for her courteous manner on the phone and her efficiency while dealing with the matter
It made a welome change to be called and spoken to as well as the email contact -coversation !! its now a rare event !!
Thank you Kaitlyn - much appreciated
Carl Baxter
Carl ยท 16 September 2026
Agent replied ยท 5 October 2026
Dear Carl,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleWe have been dealing with Romans for many years and have always found everyone there to be helpful, knowledgeable and professional. We would particularly like to thank Zara, Dale and Alex for making our transition from our previous letting agents to Romans straightforward and stress-free. Their support throughout the process was greatly appreciated.
We would also like to thank our property manager, Georgia Peters, for her excellent advice and support regarding our rental property. She is always friendly, approachable and professional, and is a real credit to Romans.
We would have no hesitation in recommending Romans to anyone looking for a reliable and professional property company. We look forward to continuing our relationship with them for many years to come.
Bob ยท 30 July 2026
Agent replied ยท 26 October 2023
Dear Bob
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI would highly recommend Arun at Romans Estate Agents. He has been incredibly helpful and supportive throughout the whole process, right from the very beginning.
Arun has always been quick to communicate, clear in his explanations and genuinely personable. Nothing ever felt like too much trouble, and he was always on hand to answer questions and keep me updated.
A real credit to Romans!๐
Victoria ยท 29 September 2026
Agent replied ยท 5 October 2026
Dear Victoria,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
4/5
GoogleI have always received very professional service from Romans. My first contact was with Dale Craft, senior lettings manager, who was excellent, very knowledgeable and helpful. Georgia Peters is my property manager and she is also very knowledgeable and efficient when dealing with any issues to do with the property. I am happy with Romans service and have recommended them to others.
Carol ยท 30 June 2026
Agent replied ยท 26 June 2026
Dear Carol,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleSince moving to Uxbridge we have been renting from Romans Estate Agents and I have to say that they are very good and always professional. Georgia our estate manager is very helpful and very quick to respond to problems that arise. Georgia is a great asset to Romans and a very professional estate manager.
Jason ยท 18 June 2026
Agent replied ยท 26 June 2026
Dear Jason,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleThank you to Aduel and Simran for your services. Extrenely professional and knowledgable. Gave ther right advice and really showed they cared about me as a landlord. This increased my trust in them both. Found me good tenants and advised me on the ones that were not right for me. Will definitely use them again!!!!
Alia ยท 23 April 2026
Agent replied ยท 7 May 2026
Dear Alia Qureshi
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
1/5
GoogleI would leave a 0 star review but not possible. This agency is so unprofessional.
I worked with Zara and I have no words to describe her attitude. Stay away of this company! They will try so hard to make you pay for their lies.
Viviana ยท 1 July 2026
Agent replied ยท 2 July 2026
Dear Viviana Boghea,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI have worked with Georgia Peters, the Senior Property Manager at the Uxbridge Branch since her appointment. Iโve found her to be helpful and very professional and proactive in the management of the flat I own, both with any issues that โฆ
Carolyn ยท 8 July 2026
Agent replied ยท 26 June 2026
Dear Carolyn,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleWe had a fantastic experience with Zara while searching for a rental property. From our first interaction, Zara impressed us with her professionalism. She understood our needs, provided insightful recommendations, and guided us through the entire process with patience and clarity. Zara's market knowledge ensured we could find a home that fit our needs. She was always available to answer our questions and provided valuable information about various neighbourhoods, making us feel confident in our choices. Thanks to her dedication and expertise, we found our perfect home. We highly recommend Zara for her exceptional service and unwavering commitment to her clients.
Ali ยท 5 August 2025
Agent replied ยท 13 May 2026
Dear Ali Mohammed
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI would definitely recommend this letting agency. Simran was professional, efficient, and communicated effectively every step of the way. All my questions were addressed quickly and politely, ensuring that each stage of the tenancy was โฆ
Brahim ยท 8 June 2026
Agent replied ยท 29 May 2026
Dear Zane,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleI had a very positive experience with Simran and the team. From the beginning, they was professional and amazing with assisting me with a property. Providing useful guidance that helped things move along efficiently. I would highly recommend. Thank you!
Charlene ยท 2 May 2026
Agent replied ยท 9 May 2026
Dear Charlene,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleI had a really Good experience working with Romans especially Aduel Carciu. He guided us very well and supported in each and every step of the process . We had no difficulties throughout and he always responded to all our queries in no time . Overall had excellent service.
Susan ยท 14 February 2026
Agent replied ยท 14 April 2026
Dear Susan,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleReally good experience with Romans. Aduel was extremely helpful from start to finish and made the whole process smooth and stress-free. Communication was clear and he always kept me updated. I appreciate the effort in helping me secure the property and would definitely recommend them.
Benjamin ยท 14 March 2026
Agent replied ยท 14 April 2026
Hi Benjamin, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! โฆ More
โ
โ
โ
โ
โ
5/5
GoogleRomans secured my tenants immediately after marketing my property. I have a positive and excellent experience with them. Aduel is efficient and professional. He kept me informed and up-to-date from the start. I would not hesitate to recommend Romans to other landlords.
Patricia ยท 14 March 2026
Agent replied ยท 14 April 2026
Dear Patricia,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleGeorgia has been very friendly and helpful in fixing any problems regarding issues with my property. Responses are efficient and quick to answer any concerns or questions. Would recommend.
Yee ยท 17 June 2026
Agent replied ยท 26 June 2026
Dear Yee,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
1/5
GoogleWorst real estate agency in Uxbridge. Do not trust anyone in there. Especially Aduel. Because of him I had to stay in a hotel for 2 weeks and I wasted so much money!! Do not choose Romans!
Jay ยท 13 April 2026
Agent replied ยท 14 April 2026
Dear Jay Pp,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI have had a great experience with Romans Uxbridge. Georgia Peters has been an excellent Senior Property Manager, she is professional, helpful, and highly recommended for her great service.
Quang ยท 16 June 2026
Agent replied ยท 26 January 2026
Dear, Quang Duc Tran! Thanks for the great review! All the best, Customer Care Team
โ
โ
โ
โ
โ
4/5
GoogleI was referred to Romans Uxbridge by amazing Cameron'S in the Westdrayton team and the support we had was really great. Just like Siran, Simran'J was, excellent, professional and kept us actively informed all through the process. It was really good to have worked with you both after so much disappoint by another letting agent.
Well done and we hope to get the right support through the letting period.
Osuolale ยท 30 July 2026
Agent replied ยท 3 August 2026
Dear Osuolale,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI would like to give a shout out to Georgia Peters for her excellent work and overall support with our queries/needs in regards to property management.
Dietmar ยท 23 June 2026
Agent replied ยท 3 July 2026
Dear Dietmar,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleKaitlyn Young was absolutely superb in administering/handling tenancy matters; she provided truly excellent service, I have no hesitation in recommending Kaitlyn and her firm.
Arvin ยท 26 June 2026
Agent replied ยท 3 July 2026
Dear Arvin,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleOur experience over the past three years with Romans has been very good. The tenancy went smoothly throughout, and the end-of-tenancy process with Kaitlyn Young was also handled nicely and professionally. Overall, it was a positive experience.
Saju ยท 14 March 2026
Agent replied ยท 14 April 2026
Dear Saju,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleI would definitely recommend Romans Uxbridge. The staff and especially our property manager Georgia Peters is very efficient, professional and friendly. Thank you
Nev ยท 17 June 2026
Agent replied ยท 26 June 2026
Dear Nev,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
โ
โ
โ
โ
โ
5/5
GoogleSince being allocated Georgia Peters as a property manager, I have found the service I receive from Romans to be of excellent quality. Georgia's communication is very good, and she is flexible to my needs. She is a friendly and approachable staff member and I have enjoyed working with her. Overall I have found her property management services to the best since I have been a customer with Romans.
D ยท 30 June 2026
Agent replied ยท 27 June 2026
Hi there,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
โ
โ
โ
โ
โ
5/5
GoogleI had a great experience securing my new property through Romans. A big thank you to Rachael and Arun for their professionalism and human touch. From the initial viewing to the final handover, they were communicative, transparent, and very helpful. Highly recommended!
Flo ยท 27 December 2025
Agent replied ยท 26 January 2026
Dear Flo,
We greatly appreciate your 5-star review and the time you took to share your โฆ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.