Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to commend Aduel Carciu for his outstanding service. He reached out to me at the end of January to discuss my flat, which was due to become vacant on 4 February. He stayed in touch regularly and was always professional. Thanks to his efforts, the flat was rented out smoothly within two weeks. I’m very happy with the service he provided.
Zhao · 9 March 2026
Agent replied · 14 April 2026
Dear Zhao,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had an amazing experience with Romans, thanks to Zara! She made finding and renting our new home so easy and stress-free. Zara was always there to answer our questions and gave us great advice every step of the way. Her friendly and caring attitude really stood out. We couldn’t be happier with our new place. Thanks, Zara, and a big thank for Romans; a professional, friendly helpful company
Joe · 26 June 2024
Agent replied · 25 August 2024
Dear Joe Nassif
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFound a place and Zara immediately helped us. She put our offer in straight away, this has been the most positive and straight forward experience we have had with an estate agent. Thank you Zara for helping us with our move!! It has been so refreshing.
Raya · 13 May 2025
Agent replied · 25 August 2024
Dear Raya Khal
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleA Lovely Viewing Experience
I recently viewed a property with [Rachel,Uxbridge] and wanted to share what a genuinely pleasant experience it was. From the moment we met, she was warm, friendly, and made me & husband feel completely at ease. Her knowledge of the property and the local area was impressive, and she took the time to answer all of my questions thoroughly without ever making me feel rushed or pressured, many thanks for all your kind help Maria & Amir
Maria · 9 October 2025
Agent replied · 26 January 2026
Dear Maria Lahmami
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSimran was very helpful and made the moving process very easy. Would recommend👍 …
Tom · 14 March 2026
Agent replied · 14 April 2026
Dear Tom,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy family and I had a lovely experience with Romans, we wanted to personally thank Zara for being extremely helpful, she was professional, kind and attentive and made us feel at ease and looked after. Thank you
Daniela · 14 August 2025
Agent replied · 14 April 2026
Dear Daniela Jadach
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleBeen on and off contacting and making enquiries to rent a flat for around 6 months, even longer before then, constantly told “we’ll give you a call back” - weeks go by, no call, flat goes. Feels purposely discriminatory against those on benefits, even though most of the country is nowadays as they say i don’t “meet the requirements” or “its not covered in the owners insurance” before even asking how much i’m entitled to. I’m entitled to full local housing allowance, have a UK guarantor that makes more than enough for the type of property i’m trying to rent and trying to flee from abuse. The renters rights bill were supposed fix these kinds of things but snobby estate agents like this always find some excuse around it. They don’t respond to enquiries from zoopla, rightmove or anything and by the time you’ve chased up your enquiry with them it’s “under offer” or they make up some excuse around your circumstances, very shady practices.
George · 10 June 2026
★★★★★ 5/5
GoogleZara is an angel she helped us with the viewing and offer process,she is professional in carrying out he work very friendly and was welcoming to even the silliest enquiries .A lovely lady a blessing if you looking for a place to rent
Tinashe · 13 May 2025
Agent replied · 22 October 2024
Dear Tinashe Mutaramuswa
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 4/5
GoogleDale Craft at Romans rescued me after awful experiences with two previous agents. I cannot recommend him too highly. I have given four rather than five stars, due to the fact that having sorted me out, I then have to move on to deal with other people at Romans, as Dale deals with the initial issues only. I wish I could have continued with him.
David · 9 January 2026
Agent replied · 26 January 2026
Dear David Rabinowicz,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleVery pleased with the way that Romans have managed the rental of our property over 10 years plus. Georgia (Senior Property Manager) has been excellent with communication and generally managing any issues that crop and also ensuring regulatory compliance is maintained.
Paul · 17 June 2026
Agent replied · 26 June 2026
Dear Paul,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
Google"We highly recommend Zara Younas at Romans for their exceptional service throughout our tenancy. They were incredibly responsive to any maintenance issues, always professional in communication, and made the entire rental process smooth from start to finish.
Abigail · 13 May 2025
Agent replied · 13 May 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI really Appreciate the support the backend team provides. Especially Alex who is acting as our property manager. We can call him or email him at any point and he replies to our requests quickly and also makes sure he gets it resolved. He is a star. Thanks Alex for everything and just wanted to appreciate you for your work BTS.
Hephzibah · 13 May 2024
Agent replied · 26 October 2023
Dear Hephzibah Sharma
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe did not rent the place, because we whant it somewhere bigger, but Zara has been very professional and nice to us.This is when people are good at the jobs and do care. Definitely recomendable!
Cyrus · 19 May 2025
Agent replied · 28 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleIt was a really stress free experience. All thanks to Zara as she helped with all the possible things to make the move as easy as possible.
Harshangi · 12 August 2025
Agent replied · 26 January 2026
Dear Harshangi Panchal, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Zara. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleGeorgia peters, are very friendly and helpful . Whenever I call her to sort out with the park court property issues or any problems, she did help us . She is very nice lady . Thank you ☺️
Manisha · 16 June 2026
Agent replied · 26 June 2026
Dear Manisha,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am very impressed with Romans Uxbridge. Georgia Peters manages my property and all my dealings with Georgia have shown she is very knowledgeable, professional and a good communicator. I'm very pleased she's my property manager.
Angela · 18 June 2026
Agent replied · 26 June 2026
Dear Angela,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI found a property on the Romans website where then Zara reached out to me and booked a viewing the next day. Zara was very helpful during the viewing and assisted me with my offer the same day. I am now moving into my next home soon and …
Enes · 16 September 2024
Agent replied · 25 August 2024
Dear Enes Oshlani
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleDefinitely highly recommend. Georgia always keeps me up to date and responds to any query very quickly and effectively. Thank you for providing a great service. You are a credit to the hardworking Romans Team.
V · 17 June 2026
Agent replied · 25 August 2024
Dear V Swan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans have always been helpful, professional and easy to work with. My property manager is Georgia and she's always very nice over the phone and via email. Would definitely recommend this letting agency.
Alaina · 25 June 2026
Agent replied · 3 July 2026
Dear Alaina,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe highly recommend Romans Uxbridge Estate Agents especially Zara and Aduel. They are very professional and kind. They found the right tenant for us. They kept informed us every stage of tenancy.
Mustafa · 18 April 2025
Agent replied · 13 May 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleA massive thank you to Zara, for her amazing support. We felt so at ease, throughout every stage of trying to find a home. Thank you for understanding us, listening and being extremely patient. There was never a moment, where you did not …
Carlene · 8 October 2024
Agent replied · 22 October 2024
Dear Carlene Charles
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleAmazing service, Zara was my agent and was great in working with me to make sure i got everything with my home sorted, and would regularly contact me to update me or explain proceedings i was unaware of. The process has taken no more than 2 weeks and i will be moving into my new home, overall very pleasent experience.
Karjah · 12 December 2023
Agent replied · 2 January 2024
Dear Karjah Phillips
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been using Romans as agents for my property letting for many years and I am very happy with the services I currently receive from their manager Georgia Peters
Alan · 25 June 2026
Agent replied · 3 July 2026
Dear Alan,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleZara is a friendly and approachable agent at Romans. A good asset to the team. Very helpful in guiding the tenant in every step of the way. Also with speedy response which is very good. Overall, my experience with Roman’s letting in Uxbridge was great especially with Zara . Thank you
Blue · 13 May 2024
Agent replied · 25 August 2024
Dear Blue Ba,
We are very happy we could provide you with a positive customer experience. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.