Trusted Agent profile · Uxbridge
Verified
★★★★★
476 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.7 out of 5 across 476 reviews on two platforms, including 473 Google reviews rated 4.7.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
GoogleI recently rented house through Romans i can highly recommend them! Zara the agent who helped us with renting was absolutely amazing!!! She helped us with everything showed us a house and was replying for the messages really quick with …
Dear Lukasz Kozuch Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI am satisfied with the customer service provided by Romans, they helped me secure a flat within just a week. More specifically my lettings advisor, Zara assisted me a lot during the move and was very helpful and understanding throughout the whole process
Dear Swopnil Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleZara assisted us as tenants to rent our current property. She worked promptly and we were able to complete the process in good time. Thanks for your help.
Dear Joe Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleZara was very friendly and accommodating. She showed us exactly what we were looking for. Highly recommended.
Hi Sipora, thanks for this amazing review about your recent experience with us! We're delighted to hear that Zara was so friendly and accomodating in your property search! We really appreciate you taking the time to leave us this review. Kind Regards, Romans
5/5
GoogleZara was very helpful and make all the proses of renting very ease. thanks a lot. …
Hi Diego Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleThanks Zara for amazing service.very quick and professional.zara is very helpful.i highly recommend roman’s
Hi Jasvir Thank you for the recent 5 star review of our Uxbridge branch. It's pleasing to read your comments about Zara and glad she could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleWould recommend Romans Estate agents, as I personally found them very professional and helpful during the journey so far. …
Dear Zia Bozai Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI have the pleasure of speaking to Zara on a frequent basis and she genuinely makes my day - She’s one of the nicest people I have ever had the pleasure of speaking to & she is an asset to this branch!
Dear Hannah Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI had a lot of help from Zara in the process of renting my new accommodation. She was very understanding and was able to give me all the information I needed. Zara offered a lot of support during and after the process. I am very happy with the service.
Dear Saffron, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleCole Godber has recently become my property manager and for the first time in my landlady relationship with Romans I have a professional, responsive and empathetic person to deal with. He is knowledgeable and customer focused and knows the rules and regulations of the lettings market. I hope Romans appreciate him as much as I do
Dear Pixie Wixie, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleZara Very helpful in finding me a property in record time , would recommend to everyone. ROMANS Letting Uxbridge …
Dear Luk Scaffolding Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleAlex S our property manager has been excellent and always prompt to get back and resolve any issues. Great customer service and always willing to help.
Dear M&a Family Productions Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleSkye Jones manages a rental property for me and nothing is too much trouble. She is pro-active, communicative and responsive. I would fully recommend the service.
Dear Andy Doherty Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI am satisfied with the customer service provided by Romans, they helped me secure a flat within just a week. More specifically my lettings advisor, Zara assisted me a lot during the move and was very helpful and understanding throughout the whole process
Dear Swopnil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZara and Dale at Romans are exceptional! They took every care to explain the rental process in detail and were very responsive. They found tenants super quickly and put my mind at ease through their professionalism and proactiveness. Thank you, both!
Dear Rosh Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThe first place Zara, showed me, I put a holding deposit down. Being new in the country we had a few hiccups along the way and with the help from Dale and Zara I was able to secure the rental. Nice to deal with people that are willing to go the extra mile and beyond.
Dear Neal Perucatti, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleZara and Alfie were very helpful, prompt and kind. Would highly recommend. Great service!
Hi Mike Thank you for the recent 5 star review of our Uxbridge branch. It's pleasing to read the great comments about the team and glad they could provide you with an excellent service. We hope to continue to be of assistance. Kind regards Romans
5/5
GoogleZara and Alfie were very helpful, prompt and kind. Would highly recommend. Great service!
Hi Mike Thank you for the recent 5 star review of our Uxbridge branch. It's pleasing to read the great comments about the team and glad they could provide you with an excellent service. We hope to continue to be of assistance. Kind regards Romans
5/5
GoogleExcellent company to deal with, especially Kurrum - great guys 5***
Hi there Thank you for the 5 star review of our Uxbridge branch. We are very pleased to hear that the team could provide you with a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans
5/5
GoogleAlfie made my search for a short term property for work so easy!
Hi Tally, we are so happy to read that Alfie has been able to help provide you with such a positive experience throughout your search for a property. We will pass your comments onto Alfie so he is aware of this great review. Kind Regards, Romans
1/5
FacebookThey manage the property next to mine, fly tippers dumped rubbish on the drive while the tenants were away, this was 6 months ago and despite emailing and visiting the branch the rubbish is still there. They’re not even helping the tenants. If this was your property they were managing would you be happy?
Dear Cheryl Elsdon,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to raise this formally through our complaints procedure, please email us on customercare@lrg.co.uk.Kind regards, Customer Care Team
5/5
GoogleAlfie is very helpful and a good estate agency overall.
Hi Asad Thank you for the recent 5 star review of our Uxbridge branch. We are glad that Alfie have been able to provide you with a positive experience and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleI have a good experience of renting a 1 bedroom flat through Romans in UK. Zara, who is my responsible agent, consists of professional knowledge and good manner to solve each of my difficulties and inquiries. She always provides many responsive reply and advise to me.
Dear Kayden Chau! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleZara has being so helpful throughout the moving process, always happy to offer assistance and make the moving journey as swift as possible! This also extends to everyone I have spoke to at Romans! Highly recommend.
Dear Eleni, Customer care is important to us so we really appreciate you taking the time to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Uxbridge office has 476 reviews across two platforms: 473 on Google, 3 on Facebook.
Romans Uxbridge is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 473 reviews.
Romans Uxbridge, 10 High Street, Uxbridge, UB8 1JN.
