Trusted Agent profile · Urmston

Paul Birtles Estate Agents Urmston reviews

★★★★★ Excellent

260 reviews across 2 platforms

3 Flixton Road, Urmston, M41 5AW

Paul Birtles Estate Agents's office in Urmston, at 3 Flixton Road, is rated 4.7 out of 5 across 260 reviews on two platforms, including 253 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

253

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Paul Birtles Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Urmston office, from every platform, shown as written. First names only.

5/5

Google

After having sold a business premises through Paul Birtles ,we decided to sell our family home through them.The experience of selling both premises with them ,was professional from start to finish.The valuation was realistic other agents have inflated valuations expecting to get our business .Don't go for inflated valuations as the get reduced later ,slow the process down and cause more stress.All viewing were carried out by their highly qualified staff,who made the experience as stress free as possible.Thanks to Paul, Dan,Shirley,and Sam for all your help.

Stanley · 11 December 2023

5/5

Google

Paul Birtles, first class in all aspects, making my house move perfect!

Marian · 10 April 2026

5/5

Google

Fantastic estate agent if I had 10 houses to sell they would be my first choice, great communication throughout the sale, I was totally in the dark selling a property but they held my hand and led me through step by step. Paul Birtles 10 out of 10 and thank you.

Denise · 21 August 2023

Agent replied · 1 October 2023

Many thanks for your lovely review Denise - we got there in the end! Best Regards Dan Birtles

5/5

Google

Would definitely recommend this agency. They give a great service, we've used them twice and also their rental service. Everything was handled professionally, efficiently and in a timely manner. Dan, Sam, Chris and Sue were great, not pushy and they know the market really well. Dan was incredibly helpful when the move got a bit tricky.

Alan · 6 July 2020

5/5

Google

We have just bought our first home with Paul Birtles. Highly recommend them, they are a pleasure to deal with, nothing was too much trouble. Dan Kept us updated throughout the whole process. Thank you so much for everything. Amazing service and I would recommend to anybody selling or looking to purchase their new homes. Jody & DanielPositiveResponsiveness, Professionalism

Jody · 24 August 2022

Agent replied · 6 July 2023

Absolute pleasure to deal with such a lovely family. You made our job easy by being proactive, easy to communicate with and took any bumps along the way in your stride. Congratulations on the purchase again, a fantastic house. Best wishes from all staff.

5/5

Google

Sold my house with Paul Birtles 2023/24, they were extremely professional and always contactable. I have bought and sold with them before and they know what they are doing and they do it very well. Communication is vital during your house sale and Sam at Paul Birtles did this very well, reassuring me in those wobbly moments and always staying in touch and keeping me up to date. Thank you.

Samantha · 26 March 2024

5/5

Facebook

It's not only the huge profit you helped me earn in 6 working days that I'm great full for, my most joy and happiness is that I found the expert trader and good management to trust with my money and recommend investment with, I really appreciate your honesty, hard work and your time you dedicated, I found you almost at the point of giving up on trading because of the scammers out here, but you proved you are different, and I'm most great full, I invested $4000 and got $17,500 in just 6 days, I can boldly tell you and recommend MRS. Rochelle Nelson, is the right expert to work and invest with, contact her she's always Facebook"Rochelle NelsonWhatsApp WhatsApp : +13016159610email:rochellenelson731@gmail.com

Olebogeng · 9 July 2023

5/5

Google

Fantastic experience of selling my home. Sold within week, regularly updated with progress and key information throughout the sales process. Professional friendly team who I would highly recommend. Paul was great at the valuation stage and Dan did a brilliant job. Thank you all.

Alison · 15 October 2023

Agent replied · 29 October 2023

Thanks so much Alison. Pleasure to work with you on a successful sale. Regards Paul Birtles

5/5

Google

This agent was helpful, efficient and responsive, keeping us informed at all times, accompanying viewers and giving us feedback. They facilitated a smooth transition between us and the new owners and the fee was acceptable. Would recommend Paul Birtles as a good agent.

Hilary · 27 September 2023

Agent replied · 29 October 2023

Thanks Hilary - best wishes to you and Peter on full-time living in London. Best Regards Dan Birtles

5/5

Google

Excellent and professional estate agents who were there every step of the way for our house purchase - thank you Dan and team!

Vikki · 18 December 2023

5/5

Google

Although it took 3 attempts to sell our house, we felt we were in very good hands with Paul Birtles Estate Agents. Dan Birtles and his team regularly kept us up to date with developments and progress in a friendly and professional way.We were given good advice when required, and we have no hesitation in recommending them,.PositiveResponsiveness, Quality, Professionalism, Value

Gordon · 24 August 2021

Agent replied · 6 July 2023

Many thanks for the review Gordon Regards Dan Birtles

5/5

Google

Excellent service finding new tenants for my property. Very professional and quick to respond to all communications for myself and prospective tenants. This is the 4th time I’ve used Paul Birtles and would highly recommend them.

Sarah · 11 December 2023

Agent replied · 23 August 2024

Thanks Sarah for the lovely review!

5/5

Google

Happy to recommend Paul Birtles to anyone requiring their services. Having recently bought and sold using them, Dan offered us a great service and was always reassuringly up to speed on proceedings, keeping us in the loop on progress from all sides. Thanks again, Dan and team!

Alex · 6 July 2020

5/5

Google

An outstanding service from Paul, Dan and all the team at Paul Birtles. From the initial valuation until completion, we were kept fully informed in all areas, also we believe we achieved the best price for our property. We have no hesitation in encouraging those who are looking to sell or buy a property to contact Paul Birtles in the first instance.

David · 6 July 2020

Agent replied · 6 July 2023

Many thanks Dave & Gill - pleasure to deal with you both and hope you are settling into your new property.

5/5

Google

Excellent advice and service, this resulted in a fast and efficient sale of our property. We have lived in Australia for over two years and the rental of our property and its recent sale were managed extremely well. We were given excellent advice and recommendations. Thanks and well done to the Paul Birtles team.PositiveResponsiveness, Quality, Professionalism, Value

Judith · 24 August 2021

Agent replied · 6 July 2023

Thanks Judith for the lovely review - best wishes for the future. Regards Dan Birtles

5/5

Google

We would highly recommend Paul Birtles estate agents. From the initial valuation meeting with Paul, right through to the completion, we were impressed with the whole team. Dan, in particular, kept us up to date throughout the whole process, liaising with our solicitors and the other estate agents regularly. We would have no hesitation in recommending Paul Birtles estate agents.

Mrs · 6 July 2020

Agent replied · 6 July 2023

Many thanks for your kind words Helen - all the very best in your new home.

5/5

Google

Brilliant service. Professional and reliable. Customer/landlord/tenant focused, with effective communication skills and a work ethic to achieve great customer satisfaction.

Andy · 9 August 2024

Agent replied · 23 August 2024

Thanks Andy - approaching 10 years looking after your rental and you've always been a great client to deal with. Best Regards Chris Balden

5/5

Google

Would definitely recommend PB Estate Agents. They always answer phone/email queries quickly, are friendly and get the job done in a timely manner. They sold my house within 2 weeks of it being on the market, updated me regularly and worked hard to get the sale to fruition. Great Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 24 August 2021

Agent replied · 6 July 2023

Many thanks Sharon - enjoy the new house

5/5

Google

From the first experience to the last experience it has been a pleasure to deal with the staff at Paul Birtles Estate Agents. All the staff are helpful and polite and nothing is to much trouble. The selling process was a good experience supported by a brilliant team.

CLARE · 6 July 2022

Agent replied · 6 July 2023

Thanks Clare - all the best for the future. Best Regards Dan Birtles

5/5

Google

Paul Birtles provided a great service when we were buying our new home, Dan in particular was fantastic and really helpful. The sale has gone through and we still have the odd query and they are more than happy to assist. Would highly recommend them. Response time is also very quick and they keep you apprised of updates at every stage.

Amy · 7 July 2019

Agent replied · 6 July 2023

Thanks Amy - pleasure to deal with you and best wishes for the new house. Paul Birtles Estate Agents

5/5

Google

I was very happy with this Estate Agent, everyone was very professional and efficient, Shirley in particular was on top of things every step of the way. Many thanks for making my move so smooth

Maria · 27 August 2023

Agent replied · 1 October 2023

Thanks Cristina - One of our nicest clients from this year, we sincerely hope you are happy and settled at your new apartment. Best Regards Paul Birtles

5/5

Google

Really professional service right the way from initial appointment through to helping the sale of our house. Recommended.

Eddie · 24 July 2024

Agent replied · 23 August 2024

Thanks Eddie - delighted to assist you with the sale and many thanks for the lovely review. Best Wishes Dan Birtles

5/5

Google

Great estate agents. On the ball with everything. Really good communication and friendly staff. Were always a phone call or email away and did their best to help. They made a very stressful process much less work for us. They're very good at what they do!

Sahrish · 6 July 2022

Agent replied · 6 July 2023

Thanks Sahrish for the lovely review. As first time buyers, you were a pleasure to work with - hope you are settling into the new property. Regards Paul Birtles Estate Agents

5/5

Google

The whole process from viewing a property to purchase with Paul Birtles was fantastic. I cannot fault the communication and professionalism i received from start to finish. I would highly recommend the team and wouldn't hesitate to use them in the future. Thanks for your help!

Hannah · 6 July 2022

Agent replied · 6 July 2023

Hannah - many thanks for taking the time to leave the review, it was a pleasure to deal with you and congratulations on the purchase. Best Regards Paul Birtles Estate Agents

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Questions about Paul Birtles Estate Agents Urmston

Has Paul Birtles Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Paul Birtles Estate Agents, Urmston won Trusted Agent.

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