Every review we hold for the Uddingston office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unprofessional company, in referencing email asking tenants to provide there own full credit history then using old default that they shouldn't have seen as the reason to not allow you to access the property. I have contacted a lawyer to find out if what there doing is even legal as landlords and estate agents get a toned down verson for a reason and this is breaking the rules.
also have a proper look at there reviews on trust pilot all reviews have been made within days of each other after being invited to review.
This company told me I was 9th in waiting to see the property and would see it in June told them I would fine something else by then, plus said am sure someone will get it before me to witch she replied no one passes our credit check now I know why.
I will be checking if what they have done is illegal and if it the case will instruct my lawyer to take action agent this shocking treatment. I applied for a house to get a phone call telling me due to a default the landlords couldn't get insurance on the property is alot of bull and shocking behaviour.
Stay clear of this letting agentNegativeQuality
Brian · 25 August 2020
Agent replied · 6 July 2023
Hi Brian
Thanks for providing your feedback from your recent application for one of our rental properties.
We’re sorry you feel disgruntled that your application was rejected on this occasion however there was simply no way we could move forward with it given the information presented to us. That said, we make no apologies for our stringent application process which has a major positive effect on our long-standing low level of rent arrears which we consistently maintain at an extremely successful level.
Given that we act as managers of properties valued at several hundred thousand of pounds and are expected to handle tenancy agreements worth thousands of pounds each year our landlords and their insurers require reassurance that we have checked out all prospective tenants appropriately. I’m sure you can appreciate that obtaining an idea of your credit history is an integral part of our decision making and a major part of the reassurance requested of us.
We’d be more than happy to discuss things further if you wish to give us a call on 0168 322 555. If not we wish you all the best with finding a new property.
★★★★★ 5/5
TrustpilotWould definitely recommend premier…
Would definitely recommend premier properties in Uddingston to sell your house.The service l had and still having has been excellent can’t do enough for you . Staff are very friendly and helpful. Thanks again to my mortgage advisor Gary he’s been great , and also Denise and Marlene who’s been keeping me up to date with everything , all staff are great Thanks Lisa & john
Lisa · 1 November 2019
★★★★★ 5/5
TrustpilotFirst Class Service from Start to Finish
Premier Properties recently handled a rental transaction on my behalf and the service was first class. Andrew Aitken (the Agent) pulled out all the stops to (1) find me the best property, and (2) expedite my moving-in date. Everything was handled in a professional and courteous manner and I'd recommend Andrew to anyone who is looking to buy or rent a property. First Class.
Rosellen · 14 August 2019
★★★★★ 5/5
GoogleBig thanks to Lauren who managed the whole process for us to upsize to a new rented property. She was extremely helpful and kept us informed throughout. Highly recommended and we are very satisfied with the service provided!
T · 14 August 2023
★★★★★ 2/5
TrustpilotI was told at the start they could get…
I was told at the start they could get me a certain price but I realised I was more or less told that to get my hopes up and go with them the house eventually sold for £10,000 under the price I was told I also had to phone them or email them for updates 2 weeks before the hand over I was phoned at 9 o’clock at night from estate agent saying I had to update my home report before it could sell as this was the first time I’ve sold a house I didn’t no if the house didn’t sell over a certain period it would need updated I was angry that this was first time hearing this basically after a buyer was confirmed and handed over to solicitor they did not reply to emails and weren’t interested my wife also had to get 2 buses with my 1 year old to hand keys over as I was working away and she had no car when on the phone to them I told them this and they made no attempt whatsoever to offer help
Graeme · 25 February 2019
Agent replied · 6 July 2023
Having checked our records I can see that after several viewings at your property we managed to achieve a sale for you at full home report value within a reasonably good period of time too so we’re disappointed that this did not meet your expectations. I do appreciate that the completion of your property sale perhaps took a little longer than expected this was mainly down to your buyer initially using an alternative agent, the buyer then switched to Premier Properties and we achieved a successful offer within a matter of weeks. I also note that we did make you aware as soon as we knew that the refreshment of your home report was required and explained exactly why this was necessary. Having checked our records on this I can see that this was arranged more than 4 weeks prior to your completion date but more importantly was arranged as soon as we were made aware that it was necessary. I appreciate that having to refresh the home report at any stage can be a frustration however these circumstances are out with our control and are at the liberty of buyers mortgage applications being processed within the time frame required and also other buyers properties selling within this time frame too. We pride ourselves on our excellent customer service and regular communication levels with our clients not only during the marketing process but at solicitor stage too. Again I can see from our records that not only were you were kept up to date and advice provided to you during this time but regular updates were sought by us from the acting solicitor in order to move the case forward. I do not feel that its fair comment to suggest that we weren’t interested during this time when in actual fact you’ve been updated and advised regularly on several different occasions during this period. With regards to the handing over of your keys you were informed that that they could be handed to us prior to completion and that they could safely be posted through our Uddingston office letterbox at any time,. Alternatively, your keys could also have been handed into your solicitors office in Hamilton at any point prior to completion too. We also suggested that you have someone be at the property itself for them to be collected by the buyer from there however neither of these options were suitable to you. At no point did you ask us to collect your keys, you must appreciate that it is your responsibility to hand in your keys for your property once you have vacated.We hope you find this response satisfactory however, if not we would be grateful for the opportunity to discuss your concerns further. I will be more than happy to speak with you if you wish to contact me on 01698 322 555. Kind regards
★★★★★ 5/5
Trustpilot5 ⭐️ Ray and Premier Properties
Ray was absolutely brilliant dealing with the sale of our first house, he made it an easy process for us and was always there when we needed some advice or help. Thanks again Ray and the team at Premier Properties.
Yvonne · 25 May 2023
★★★★★ 5/5
GoogleCame and gave me a free valuation, didn’t pressure me to sell, gave me lots of helpful advice when looking at what to buy...got the house on the market and sold quickly. They were pro active in finding viewers. They made it very straight forward and easy. Thank you.
The · 1 May 2025
★★★★★ 5/5
GoogleAs a new tenant with Premier Properties, I can say that the service I have received from the staff there has been first class, Lauren in particular. The pre-entry process was clear and met my desired timeframe. Moving in was straightforward …
Steven · 14 July 2025
★★★★★ 5/5
GoogleRay and the team couldn't of been anymore help! Professional from the start and in constant contact! Thanks guys!
Roberta · 11 August 2024
★★★★★ 5/5
GoogleRay and the team couldn't of been anymore help! Professional from the start and in constant contact! Thanks guys!
Lisa · 10 August 2024
★★★★★ 5/5
GoogleI highly recommend the agency above others for both buying and selling. Their agent Ray has been a delight to communicate with, a rare find among estate agents. They really care about their clients.
Ralitsa · 29 June 2023
★★★★★ 5/5
TrustpilotAn excellent service from start to finish!
An excellent service from start to finish. Stephen and Marlene were professionals through and through and kept up informed throughout the process. Our house was on the market a couple of days after the valuation and then sold in less than a week. Fantastic company and would recommend to anyone! Thanks again to Stephen and the team!
Sarah · 7 June 2019
★★★★★ 5/5
GoogleI am very happy to recommend Premier Properties as a letting agent. From my initial inquiry on the telephone through to moving in and beyond, I have received the highest standard of consideration, courtesy and service. Relocating from a long distance (Wales) could have added to possible complications, but both Lauren in the office and Stephen in person at the property made everything run smoothly. One possible last minute hiccup was dealt with efficiently and without either fuss or delay to my moving date. Nothing was too much trouble and I am now settled happily into my new home. I cannot recommend them highly enough.
Christopher · 5 July 2023
★★★★★ 5/5
GoogleI received an exceptional service from Premier Properties in Uddingston while selling my flat. Marketing of flat was very professional and regular contact with my Sakes Adviser Ray Peckett, kept me informed and updated on scheduled viewings and the sale of the property. I would recommend them highly for the professional and helpful service that they offer.
Pauline · 9 October 2024
★★★★★ 5/5
TrustpilotAmazing stay ..I lived there for almost…
Amazing stay ..I lived there for almost 6 months..Rooms were so clean and the other services were excellent..Emma and Catherine were so cordial and welcoming that am happy to say this as my first uk house..They are professional,helpful,sincere and I would recommend premier agencies to my friends and families..
Merina · 30 August 2020
★★★★★ 5/5
TrustpilotBig thanks
Thanks to Marlene and the team at premier properties for helping me purchase my flat. Great mortgage broker recommendations, made the process so much easier! The box of treats that was gifted was a lovely touch when picking up my keys, thanks again.
Rhiannon · 23 November 2021
★★★★★ 5/5
GoogleRay was excellent throughout the process of selling. Was very attentive and updated regularly on progress. I would use Ray and Premier Properties without hesitation again in the future.
Robert · 6 June 2023
★★★★★ 5/5
GoogleRay was really helpful and kept in contact regularly with us. We recently had an offer accepted on a property and we can’t thank Ray enough for his help.
Katie · 6 June 2023
★★★★★ 5/5
TrustpilotGreat Service
I Would definitely recommend Premier Properties in Uddingston to sell your house.The service l have had now on two occasions has been excellent The staff can’t do enough for you . Thanks to Stephen for his expertise and Denise and Marlene who have been keeping me up to date with everything.
D · 22 November 2019
★★★★★ 5/5
TrustpilotSale of property
The service we received from Premier was first class. The staff where pleasant and helpful on the phone and Stephen was very quick on coming out the property. We where very happy with the social media photos and description of the property, would highly recommend.
Undershot · 28 June 2021
★★★★★ 5/5
GoogleExtremely impressed with my recent interaction with selling my property by Premier Properties. I was kept up to date with every stage and informed of all the latest details regarding offers. Can’t fault Rays dedication thank you again!
Lesley · 1 May 2025
★★★★★ 5/5
GoogleRecently sold/purchased a property with Ray at premier properties, it has been a smooth and successful process. I would highly recommend
Lindsey · 29 October 2025
★★★★★ 5/5
TrustpilotPremier Properties, Premier Service
Delighted that I asked Premier Properties to support with the sale of my property! Stephen was very flexible when working around my availability and kept me up to date at all times. This resulted in a very quick sale and easy process from my end.
Allan · 5 April 2021
★★★★★ 5/5
TrustpilotExcellent experience
Excellent service from Denise, Marlene and colleagues at Premier Properties. Denise was very helpful from start to finish and was always available to answer any questions. Denise made the whole process so easy and nothing was a bother for her. Great service provided and I would highly recommend.
Stewartt · 15 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
