Every review we hold for the Twyford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
We worked with Adam and Oliver when we moved to Twyford 5 years ago (they were then at Grapevine) and so didn't hesitate to go back to them when we were looking to move last year. They have continued to provide us with advice and it's always felt like we're getting an honest opinion and no 'hard sell' - appreciated both when we were buying and selling! They are lovely to work with, professional and personable. We bought and sold through them at the end of last year and couldn't fault the service from them or from Holly. They make a great team and I wouldn't hesitate to recommend them to anyone looking to buy / sell in the area.
Kathryn · 27 January 2020
★★★★★ 5/5
TrustpilotGrapevine's Adam and Oliver were quite…
Grapevine's Adam and Oliver were quite simply brilliant. They organised the open-house viewing arrangements to make selling of our property hassle-free for us; and they also showed us the property we bought. Throughout, they listened to us and kept us informed on a regular basis; and were always courteous and helpful, particularly in promptly dealing with or resolving any problems or glitches in the legal processes. We highly recommend their services to anyone wishing to buy or sell a property. Nick & Rita
Nick · 2 August 2019
★★★★★ 5/5
GoogleWe purchased our house through Grapevine recently. I have to say that the team were fantastic!
I am in estate agency myself and really couldn't fault them at all, on the ball, always there to speak to, if not they call you back even after hours. We had a particularly difficult transaction, everything that could go wrong, did. However Oliver and Shelagh made sure they were on top of it and got us in before Christmas!
A massive thank you to you both, this is how an estate agency should be done! Keep up the good work.
Michael · 29 July 2019
★★★★★ 5/5
GoogleScott is fantastic - no one knows Reading property better. Scott helped me purchase in Reading and he is an absolute is a dream to work with, you'll be in safe hands here.
Polly · 22 October 2024
★★★★★ 5/5
GoogleBuying a property through Grapevine Estate Agents was an exceptional experience from start to finish. From our very first interaction, the team demonstrated unparalleled professionalism, genuine friendliness.
Communication was seamless throughout the entire process. The agents at Grapevine were always prompt in responding to our questions and kept us informed at every step, making the journey stress-free and transparent.
Their dedication to detail and proactive approach meant there were no surprises, and any potential challenges were expertly managed before they could become issues.
One standout aspect was their willingness to go the extra mile. Whether it was arranging convenient viewings, ensuring all paperwork was handled smoothly, Grapevine Estate Agents exceeded our expectations. They turned what can often be a daunting process into an exciting and positive experience.
We are excited about our new home and are deeply grateful for the exceptional service provided by Grapevine Estate Agents. If you’re looking for a trustworthy, professional, and personable team to guide you through purchasing a property, look no further, Grapevine Estate Agents are simply the best.
Theo · 4 November 2024
★★★★★ 5/5
GoogleIn a sea of unscrupulous agents, Grapevine stands above the rest.
From their listings to the team interactions, it was clear that this company's ethos is founded on integrity, expertise and dependability.
Their manager, Holly Watson, commanded truly intimate knowledge of the property and area, shared expert insights on the market and at all times made us feel like our interests were the priority.
Grapevine is a role model for today's property agencies and Holly a shining example of why.
Vin · 4 November 2024
★★★★★ 5/5
TrustpilotThe Estate Agent who does
From the word go , Grapevine were exemplary, prepared and excellent presentation in all aspects of the sale of my house.We had a very well arranged and executed weekend of viewings, which resulted in six very strong sincere, offers . Some unforeseen circumstances, out of my control, prevented the sale from going ahead as expected, but Grapevine and all their staff stepped up to the challenge and assisted me in getting the sale completed.I could not have asked for a better estate agents, they went above and beyond what I expected. Absolutely 5 star service.
Ian · 4 November 2024
★★★★★ 5/5
TrustpilotBuying a property through Grapevine…
Buying a property through Grapevine Estate Agents was an exceptional experience from start to finish. From our very first interaction, the team demonstrated unparalleled professionalism, genuine friendliness. Communication was seamless throughout the entire process. The agents at Grapevine were always prompt in responding to our questions and kept us informed at every step, making the journey stress-free and transparent. Their dedication to detail and proactive approach meant there were no surprises, and any potential challenges were expertly managed before they could become issues.One standout aspect was their willingness to go the extra mile. Whether it was arranging convenient viewings, ensuring all paperwork was handled smoothly, Grapevine Estate Agents exceeded our expectations. They turned what can often be a daunting process into an exciting and positive experience.We are excited about our new home and are deeply grateful for the exceptional service provided by Grapevine Estate Agents. If you’re looking for a trustworthy, professional, and personable team to guide you through purchasing a property, look no further, Grapevine Estate Agents are simply the best.
Theo · 1 November 2024
★★★★★ 5/5
TrustpilotGrapevine were fabulous.
Grapevine proved to be professional and informative when it came to purchasing an apartment for myself and my daughter, this process was tricky at times due to been shared ownership but Scott proved very knowledgeable and helpful throughout the process. They were very friendly always got back to you in a timely manner and I cannot recommend them enough.
Natasha · 25 July 2025
★★★★★ 5/5
TrustpilotGrapevine - Twyford
We have recently moved to Twyford and purchased our house through Grapevine. The team provided an excellent service and kept us well informed of how the purchase was progressing. It was great to have such a good rapport with the team and we really appreciated their honesty and commitment to keeping the chain together. We would definitely recommend them and if we move in the future then we will be calling them! Thank you Adam, Oliver & Holly
Paul · 27 January 2020
★★★★★ 5/5
GoogleI bought a property through Grapevine Estate Agents, I would like to say it was great service I received from Grapevine, they are very professional, customer-centric and great communication. Oliver from Grapevine helped on this purchase, he made the whole process a lot easier and faster. I will definitely recommend Grapevine Estate Agents to my friends and I will say "if you want to purchase a property in the UK, check Grapevine Estate Agents website first" Many thanks to Oliver and Adam!
Ivan · 29 July 2018
★★★★★ 5/5
GoogleI was interesting in purchasing a house that Grapevine were selling. When discussing it with Oliver, he asked if I had found an agent to sell my property, which I hadn't, so we agreed that Grapevine would manage both he sale of my property and the property I was phrasing (which I am now living in).
The most notable thing about my experience with Oliver and Adam is that, I felt like they were my agents working for me, as opposed to being the commodity begin traded (which my experience with other agents had been). Good communication, professional service and defiantly disproving the claims of local agents that shop windows in the area are required to sell a property.
Stuart · 29 July 2018
★★★★★ 5/5
GoogleGrapevine estate agents were amazing from start to finish and I really cannot recommend highly enough. Same day visit from day of initial phone with beautiful pictures taken within days of instruction. Though the selling process Oliver was in touch daily with updates, leads and details of how he had followed up each visit or enquiry. Post offer completion was a rather a drawn out affair with lots of problems but Oliver managed all issues and took responsibility for updating the chain above us and trying his best to keep all parties informed and happy in difficult circumstances. They made a very stressful sale much easier and I am very grateful for all their help. My dealings with other estate agents have really not been to this standard of customer service at all. And then all of this level of detail and customer service for a very competitive price! I really wouldn't hesitate to use them again and would very highly recommend you do the same if thinking of it! Thank you Adam and Oliver!
Jess · 29 July 2018
★★★★★ 5/5
TrustpilotTruly first rate experience in every…
Truly first rate experience in every way, from start to finish, reminding why it’s worth paying a little extra to get a proper, professional estate agent who sells your house and supports to see it through fully to completion, as opposed to the so-called ‘online estate agents’. I dealt with Adam, and he truly went above and beyond throughout to make sure a tricky chain went through to completion. He was hard working, communicated clearly, and was always easy to contact. Couldn’t ask for a better experience really. Thanks again Adam!
EHolmes · 22 May 2018
★★★★★ 5/5
TrustpilotExcellent service received from Grapevine Estate Agents
I bought a property through Grapevine Estate Agents, I would like to say it was great service I received from Grapevine, they are very professional, customer-centric and great communication. Oliver from Grapevine helped on this purchase, he made the whole process a lot easier and faster. I will definitely recommend Grapevine Estate Agents to my friends and I will say "if you want to purchase a property in the UK, check Grapevine Estate Agents website first" Many thanks to Oliver and Adam!
Ivan · 19 February 2018
★★★★★ 5/5
TrustpilotFirst Time Buyers
We bought our first house through Grapevine and Scott, and he made the whole process stress free. He was so easy to contact when we needed and would get back to us with any answers to questions pretty much immediately. He was personable and honest, and even took time out of his bank holidays to give us updates.
Lucy · 17 July 2025
★★★★★ 5/5
TrustpilotOliver and the team at Grapevine were…
Oliver and the team at Grapevine were great. Kept us up to date and were on it with everything. Would highly recommend them if you're buying or selling in the area.
Robert · 16 October 2024
★★★★★ 5/5
TrustpilotAmazing service at a very competitive price
Grapevine estate agents were amazing from start to finish and I really cannot recommend highly enough. Same day visit from day of initial phone with beautiful pictures taken within days of instruction. Though the selling process Oliver was in touch daily with updates, leads and details of how he had followed up each visit or enquiry. Post offer completion was a rather a drawn out affair with lots of problems but Oliver managed all issues and took responsibility for updating the chain above us and trying his best to keep all parties informed and happy in difficult circumstances. They made a very stressful sale much easier and I am very grateful for all their help. My dealings with other estate agents have really not been to this standard of customer service at all. And then all of this level of detail and customer service for a very competitive price! I really wouldn't hesitate to use them again and would very highly recommend you do the same if thinking of it! Thank you Adam and Oliver!
Customer · 26 September 2017
★★★★★ 5/5
TrustpilotTop service - Highly recommend
We were first time buyers with a rather useless solicitor.Oliver (and Adam) hand held us every step of the process, advising where necessary and even helping us chase our solicitor where necessary. They were always available on the other end of the phone to give updates and happily answer any questions.We had a few times where we had to have somewhat 'awkward' conversations about money with the seller, Oliver was able to read the situation and act as intermediary in a way that left both parties happy, and avoided any tension.Our awful solicitor meant our process could have been horrifically stressful, these guys absolutely went above and beyond to minimise our stress and we will not hesistate to use them again should the time arise.
Zoe · 21 August 2017
★★★★★ 5/5
GoogleOliver and Adam at Grapevine are the best you can wish for in Estate Agents. I had to sell my mother's house from another country and they were truly exceptional, helping with all the added complexities of this kind of sale. Truly outstanding service and really lovely people to deal with. You cannot go wrong in using them.
Emma · 4 July 2025
★★★★★ 5/5
TrustpilotStands above other agencies
In a sea of unscrupulous agents, Grapevine stands above the rest.From their listings to the team interactions, it was clear that this company's ethos is founded on integrity, expertise and dependability.Their manager, Holly Watson, commanded truly intimate knowledge of the property and area, shared expert insights on the market and at all times made us feel like our interests were the priority.Grapevine is a role model for today's property agencies and Holly a shining example of why.
Vin · 29 October 2024
★★★★★ 5/5
GoogleThe professionalism from the entire team at Grapevine never waivered even when the pressure was on. The communication was exemplary at every stage.
I have honestly never experienced an estate agency with such integrity.
A huge thank you to Oliver, Adam, Holly and Sally for making this difficult time less traumatic.
Date of experience: January 2023
Matthias · 28 February 2023
★★★★★ 5/5
GoogleThe team were friendly and helpful. Great communication. Would use again.
Kwethemba · 17 November 2025
Agent replied · 14 April 2026
Hi Kwethemba,
Thank you for your kind review, we really appreciate it. … More
★★★★★ 5/5
TrustpilotFantastic local Estate Agent
We chose Grapevine due to the positive reviews online and they did not disappoint. Our property was under offer within 5 days of listing. Throughout the sale process, we were kept informed on a regular basis. The professionalism and exceptional service received from the team at Grapevine can only support my recommendation. Heartfelt thanks to Adam, Oliver and Holly for great service in making our move stress free.
Lee · 6 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.