Trusted Agent profile · Twyford

Grapevine Estate Agents Twyford reviews

5.0

★★★★★ Excellent

522 reviews across 3 platforms

18 London Road, Twyford, RG10 9ER

Grapevine Estate Agents's office in Twyford, at 18 London Road, is rated 5.0 out of 5 across 522 reviews on three platforms, including 203 Google reviews rated 5.0.

Google logo

5.0 / 5

203

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

This office

Trustpilot logo

305

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Twyford office, from every platform, shown as written. First names only.

5/5

Trustpilot

The whole team at Grapevine are…

The whole team at Grapevine are fantastic! They did everything possible to help ensure our house sale and purchase went as smoothly as possible, always bringing a lovely personal touch.

Daniel · 4 June 2026

5/5

Trustpilot

Grapevine kept us informed about issues…

Grapevine kept us informed about issues coming up , to do with selling our house. They could not have been more welcoming and professional. We will recommend the Company at any opportunity.

Lorna · 19 May 2026

5/5

Trustpilot

Simply the Best!

If we had the option we would give Grapevine a million stars, not just 5! Oliver, Adam, Holly and Sally at Grapevine are estate agency Rock Stars! From the very start of the process of selling our property Grapevine were there for us every step of the way providing expert advice and help when needed - and sometimes just a bit of a chat and a laugh too to keep our spirits up! Ours was a stressful sale (to say the least) and we would never have made it over the finish line without Grapevine fighting our corner every step of the way. The whole team went well above and beyond to get us through to completion and we will never be able to thank them enough for everything they did for us! We would 1000% recommend Grapevine. Team Grapevine - you are simply the best! Theresa & Maggie xxx

Teebird · 14 May 2021

5/5

Google

Had a great experience with all of the team at Grapevine. All very friendly, responsive, proactive and with great advice from Oliver in particular. Would highly recommend!

Susan · 26 September 2025

Agent replied · 14 April 2026

Hi Susan, Thank you so much for your kind review, it’s really appreciated. … More

5/5

Trustpilot

Highly recommend

A big thank you to the wonderful Sally, for a fast and professional service. As a first time landlady I was quite unsure of the process and what I was doing, so it was a huge relief to have it all taken care of, Sally is extremely knowledgeable and was very patient re my millions of questions, a process that I was expecting to be overwhelmed with was made virtually stress free, Thank you Sally! I would be more than happy to recommended Grapevine to anyone wanting to let their property out.

Gemma · 7 April 2021

5/5

Trustpilot

Amazing Team - Don't go anywhere else!!!

The Grapevine Team were amazing from start to finish. After trying to sell with a well known, international (and expensive!) brand estate agent who gave us very bad service, were unresponsive and really didn't show any need to sell our home we decided to use a local agency. It was the best decision we made. The service we received was above and beyond. We were trying to sell in a tricky market (global pandemic) but Adam, Ollie, and Hollie never gave up and secured us a buyer relatively quickly. We were kept up to date at every point through the sale and our buyers the same. We would absolutely use no one else if we were ever going to sell again! Thanks Guys!!!!

Martuf · 9 February 2021

5/5

Trustpilot

After changing Estate Agent twice due…

After changing Estate Agent twice due to what I believe to be below par service from other Twyford based agents, I was delighted with the help I received from Grapevine. The team really took the time to let us know they cared about our sale, kept in touch during lockdown, and delivered on their promises. I am happy to say we have sold our property and are in our new home for xmas. Thank you Oliver, Adam and the team

Ian · 20 December 2020

5/5

Trustpilot

Oliver , Adam and Hollie

Oliver, Adam and Hollie were very professional and courteous throughout the selling and purchase of our new property. They kept us fully updated with progress and we’re very effective in all aspects. We had a number of estate agents to choose from and had been unsuccessful with previous attempts. Even during a very difficult time (Covid pandemic) the grapevine team remained positive and it made little difference to their ability to make successful sale. They all took the time to make regular contact and made it easy to contact them with any questions. I would highly recommend the Grapevine team for a trouble-free and professional service.Dan B -

Dan · 4 December 2020

5/5

Trustpilot

5 Star Service!!!

I would highly recommend Grapevine as an Estate Agent having just completed on my purchase. Ollie was my main point of contact and great throughout. Excellent communication throughout and always on hand and quick to respond to queries or sort any issues. He has a great knowledge of the property market which gives you confidence. Additionally he is not a typical "hard salesman". He is very personable and consultative. In addition where I dealt with other members of the team, I found the same high standards - Holly was friendly and knowledgeable and Adam again was friendly, knowledgeable and rapid at responding. There is no doubt that with all the hurdles of Covid and ups and downs of the process, that this would purchase would not have happened if it wasnt for the team at Grapevine. 5 star service!!

Gary · 16 November 2020

5/5

Trustpilot

The natural choice...!

From the moment I decided to sell my house there was only ever one option for me regardless of the choice in Twyford. It was Grapevine. They just know how to sell period properties! From the outset Oliver at Grapevine was fantastic. His advice was sound and his enthusiasm knew no bounds. . Holly took amazing pictures of the place and no surprises .. it was sold within a week. Amazing! An outstanding job by the team! Knowledgable and reassuring Oliver makes you feel at ease with the process and between himself and Adam they manage everything for you... including your wobbles, nerves and frustration because let's face it.. it's one of the most scary but exciting times in anyone's life. I couldn't have asked for more! Professional - Confident - True masters of their trade. I would highly recommend Grapevine to anyone and everyone buying or selling. Thank you Team Grapevine!

Cathryn · 13 November 2020

5/5

Google

We used Grapevine to sell our house in Twyford last year. The service from Oliver and Holly was great from start to finish - friendly, helpful, courteous and efficient. They do the basics well but also go the extra mile to produce great marketing materials and ensure you are kept up to date at every stage in the process to help everything go smoothly.

Rory · 28 February 2023

5/5

Trustpilot

Highly recommend

Oliver, Adam and Holly are an excellent team. They have been warm and friendly as well as efficient and transparent throughout the whole process of selling my parents’ home. The house was put on the market with speed and the photographs were of excellent quality. Oliver kept me informed of every viewing and gave clear and constructive feedback each time. After the house was sold Adam kept me fully informed of the sale progress. I expected it to be a stressful process but the Grapevine team made it feel straightforward and were always a pleasure to speak to. I highly recommend them.

Hannah · 11 October 2020

5/5

Trustpilot

When selling our property in Twyford

When selling our property in Twyford, we were recommended to use Grapevine Estate Agents by another local estate agent (who did not cover our area) to use Oliver and team. We were not disappointed!Throughout the sale they were attentive, responsive (sometimes going above and beyond at crucial stages), realistic and honest.We would recommend them!Thank you

Robert · 3 November 2023

5/5

Trustpilot

Grapevine are truely excellent

Grapevine are truely excellent estate agents. I had such a positive experience with them. The team are very professional and proactive, and they really have each others backs. I strongly recommend Grapevine.

Andrew · 28 April 2026

5/5

Trustpilot

This is the second time we’ve used…

This is the second time we’ve used Oliver & team from Grapevine, great communication, very knowledgeable, professional marketing & fabulous pictures. Thank you

Philomena · 2 July 2026

5/5

Google

We used grapevine estate agents to sell our property in Woodley. Ollie and Adam were 100% dedicated to selling our house and ensuring we got the best price possible. All viewing were taken care of and their local knowledge made a real difference, building trust with potential buyers. Adam and Ollie kept us fully up to date with feedback from our house viewings and our house was sucesfully sold for close to asking price. Grapevine could not be faulted and went above and beyond what we expected from an estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Ewan · 26 August 2020

5/5

Google

We were on the market for almost three years during a difficult time in the property market (plus Brexit) and with a Grade II listed building to sell. After nearly two years with another agent we switched to Grapevine who listened to our brief and stuck with it and with much enthusiasm and determination they sold our property. When the offer was made the whole process took about 16 weeks with the help of their recommended solicitor. We are now settling in to our dream home by the coast. Thanks Oliver, Adam and Holly for getting us to the completion!!

Dave · 28 July 2020

5/5

Google

We worked with Adam and Oliver when we moved to Twyford 5 years ago (they were then at Grapevine) and so didn't hesitate to go back to them when we were looking to move last year. They have continued to provide us with advice and it's always felt like we're getting an honest opinion and no 'hard sell' - appreciated both when we were buying and selling! They are lovely to work with, professional and personable. We bought and sold through them at the end of last year and couldn't fault the service from them or from Holly. They make a great team and I wouldn't hesitate to recommend them to anyone looking to buy / sell in the area.

Kathryn · 28 July 2020

5/5

Google

Adam & Oliver were absolutely great throughout our very long house hunting process! We were moving into the area & our house (with another agent) was taking ages to sell, they kept us informed on houses to view & found us the perfect house. They kept us up to date on the process and nudged things along when needed. I'm hoping we won't need to move for a long time - but when we do - we'd go back to Grapevine!

Alana · 28 July 2020

5/5

Google

Grapevine team of Oliver, Adam, Holly and Sally made the experience of house buying for us as smooth as possible from their end. The team brings in loads of empathy, personal focus and attention to the matter to ensure there is care, progress and clarity throughout the process of house buying. I wish them all the very best for all their future endeavours.

Aritra · 28 February 2023

5/5

Trustpilot

Great agency and well deserved 5 stars!

I had a really positive experience with this estate agency. Holly, my agent, was absolutely brilliant, friendly, professional, and always quick to respond. She guided me through the entire renting process and made everything feel straightforward and stress-free. It’s clear she genuinely cares about providing a great service. I wouldn’t hesitate to recommend both Holly and the agency!

Katarzyna · 23 August 2025

5/5

Trustpilot

Grapevine team of Oliver and Adam

Grapevine team of Oliver, Adam, Holly and Sally made the experience of house buying for us as smooth as possible from their end. The team brings in loads of empathy, personal focus and attention to the matter to ensure there is care, progress and clarity throughout the process of house buying. I wish them all the very best for all their future endeavours.

Aritra · 14 February 2023

5/5

Trustpilot

Top Team, Highly Recommended.

We've been looking for a new home for well over a year and Oliver, Adam & Holly have been amazing. Always happy, smiling and prepared to tolerate our indecision and cluelessness as we purchased our first home. We've seen LOTS of each other and LOTS of properties over the last year and a half but it was always a pleasure. Thanks Team, Great work have already recommended you a few times and will continue to do so :)

Phill · 6 October 2020

5/5

Trustpilot

Highly recommended

We worked with Adam and Oliver when we moved to Twyford 5 years ago (they were then at Grapevine) and so didn't hesitate to go back to them when we were looking to move last year. They have continued to provide us with advice and it's always felt like we're getting an honest opinion and no 'hard sell' - appreciated both when we were buying and selling! They are lovely to work with, professional and personable. We bought and sold through them at the end of last year and couldn't fault the service from them or from Holly. They make a great team and I wouldn't hesitate to recommend them to anyone looking to buy / sell in the area.

Kathryn · 27 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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