Trusted Agent profile Β· Twyford

Grapevine Estate Agents Twyford reviews

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

521 reviews across 3 platforms

18 London Road, Twyford, RG10 9ER

Grapevine Estate Agents's office in Twyford, at 18 London Road, is rated 5.0 out of 5 across 521 reviews on three platforms, including 203 Google reviews rated 5.0.

Google logo

5.0 / 5

203

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

This office

Trustpilot logo

304

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Twyford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ollie and Adam were very helpful.

Ollie and Adam were very helpful walking me through my house purchase. Ollie made me aware of a new property up for sale that fit my requirements after an offer I made on a previous property fell through. This enabled me to put in an offer before the property was even listed and we achieved a 3 month completion before my mortgage offer expired. Adam was also incredibly helpful, working with solicitors on both sides to ensure completion happened at the set deadline. I can highly recommend Grapevine.

Edward Β· 6 November 2023

5/5

Trustpilot

Listening to you, realistic, responsive and pleasant to deal with

The team (we've dealt with Oliver, Adam, Holly and Sally) at Grapevine Twyford has just helped us to sell our apartment in Hurst.We can only recommend these guys because, every time we spoke to them, we felt like they were actually listening to what we were asking/asking for.They helped us to get the property price right (maximising our value but being realistic at the same time). I also very much appreciated that they were very responsive, and that I always got a prompt reply to every email I sent.I would wholeheartedly recommend Grapevine!

Joey Β· 2 November 2023

5/5

Trustpilot

Letting with Grapevine

I have used Grapevine’s letting and managing services for the past year, and would never consider using anyone else. Having photographed and advertised my property, they soon found me the perfect tennants, and consistently kept me updated as the applications progressed. I now have peace of mind, particularly as I do not live locally, that with Grapevine’s management services everything is taken care of and my property is being looked after.The level of professionalism, expert advice and guidance, particularly from lettings property manager Holly has been outstanding, and I have no hesitation in recommending using Grapevine’s letting and management services.

Kevin Β· 30 October 2023

5/5

Google

My experience of using Grapevine was very positive and they worked hard to ensure that everything went as smoothly as possible. Everyone I spoke to was very professional although for the most part, I dealt with Oliver so there was consistency. I was kept informed regularly of what was going on so that I felt reassured. Overall a really great experience.

Linda Β· 19 October 2024

5/5

Google

Grapevine were great from the get go. Someone always there to answer the phone, they were all knowledgeable about the house and area - which is far too rare and was really important to us as we were new to the area. They were responsive and …

Nicholle Β· 14 October 2025

Agent replied Β· 28 July 2023

Hi Nicholle, thank you for your kind words and welcome to the village! The truffles have already been eaten!!

5/5

Trustpilot

Very good and friendly local estate agent

We didn't use Grapevine as sellers, but were buying a house marketed by them. They were excellent from start to finish (despite a very stressful transaction which was not their fault at all), very easy to contact and communicate with and we would definitely use them if we were to market a house. Would recommend.

No Β· 29 April 2026

5/5

Google

A month into our new home and I wanted to write a review for outstanding service. Oliver, Adam and Holly were brilliant from start to finish. Great photos, easy viewings, prompt feedback and after offer, sale management. Our post offer was nearly 5 months and Adam managed the situation, my expectation and buyer perfectly. Great agents that outperform national brands. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Martin Β· 26 August 2021

Agent replied Β· 28 July 2023

No, Thank you!

3/5

Google

I enquired about a commercial property. I was subsequently emailed, and received an SMS, to complete a domestic property information request. I wasn't sure why, so I emailed them but never got a reply. Two days later I am still waiting for someone to come back to me about my enquiry and am now starting to receive marketing emails that I never signed up for. Not a great initial impression considering all the other outstanding reviews. Response: Hmmmmm, yet you can respond to a negative Google review within half an hour πŸ€” and it wasn't yesterday it was the day before, you may well have got the request from Rightmove yesterday but thst wasn't when it was sent. You clearly do well with your domestic customers so can I suggest you stick to that? Commercial custom is much more fast paced and maybe you're not suited to it?

Andrew Β· 26 June 2024

Agent replied Β· 25 August 2024

Hi Andrew, sorry to hear your disappointment in our service. We don't often deal with commercial rentals so unfortunately our response emails are tailored towards residential. Your enquiry was yesterday and it often takes slightly longer than 24 hours for us to respond due to the large volumes we receive. I'm afraid the commercial unit you were referring to has been taken by another party. Kind regards Grapevine

5/5

Trustpilot

Best estate agents!

We had an excellent experience with Grapevine throughout our home purchase. The whole process was incredibly smooth, and we genuinely don’t think it would have gone nearly as smoothly without their help.

Mira Β· 8 September 2026

5/5

Trustpilot

Great Experience

Oliver, Adam and the team provided us with great support and guidance through the process and, most importantly, helped us to achieve a much better value for our property than other agents had estimated.

Matt Β· 15 July 2025

5/5

Google

Having both sold and bought houses now through Grapevine, I can firmly say I wouldn't use any other agent. Adam and Oliver are reliable, reassuring and honest, and the other team members I have encountered, Holly and Haydon, are also …

Jen Β· 14 October 2025

Agent replied Β· 16 January 2026

Thank you Jen, we got there in the end. You were lovely to deal with, as always!

5/5

Google

We bought our first house through Grapevine and Scott, and he made the whole process stress free. He was so easy to contact when we needed and would get back to us with any answers to questions pretty much immediately. He was personable and honest, and even took time out of his bank holidays to give us updates. Alice showed us around the property on our first viewing and once we had our offer accepted and were moving through the process, she took us round again for a second viewing and even bought us a bunch of flowers to congratulate us! Such a lovely lady and again, knew all the answers to our questions! Thank you Grapevine

Lucy Β· 3 August 2025

5/5

Google

I can’t recommend Grapevine Estate Agents highly enough. We’ve bought and sold with them twice now, most recently in April 2025, and both experiences have been nothing short of outstanding. The team are completely trustworthy, open, and transparent, and their communication is second to none. They were always on hand with thoughtful advice and consistently went above and beyond to keep everything moving smoothly. It’s clear they genuinely care about their clients, and that makes all the difference. I wouldn’t hesitate to use them again or recommend them to others.

Rachel Β· 4 July 2025

5/5

Trustpilot

Great service

Absolutely like their service, from viewing to purchasing, they have followed through. They are very helpful and gave professional advice and reliable referral.

Flo Β· 23 February 2026

Agent replied Β· 25 September 2026

Hi Florence. Thanks for your kind words and you really have bought a fantastic house in a great location

5/5

Trustpilot

Helpful and professional

Scott and the team at Grapevine were great throughout the process of buying our first home in Earley, Reading. After a poor experience with a different local estate agents, Scott was very helpful and professional. He gave us regular updates and ensured our purchase went smoothly and quickly. Thanks Scott!

Beth Β· 29 October 2024

5/5

Google

Oliver & Adam & the whole team are authentic, caring and delivered a consistent world class service during and after the whole process. They were helpful with advice and always followed up calls promptly. Thank you once again! ⭐️⭐️⭐️⭐️⭐️

Michael Β· 12 September 2025

Agent replied Β· 14 April 2026

Hi Michael, Thank you so much for your fantastic review, it really does mean a lot to all of … More

5/5

Trustpilot

Very professional services

Very professional services, were helpful with the sale of the house, and managed to get a buyer quicker than I thought. Photos and description were perfect with the added bonus of a aerial shot as well. Highly recommend.

Peter Β· 9 June 2026

5/5

Google

Amazing estate agents. I was renting from them and could not fault them. Holly was absolutely amazing and always so helpful, no matter how silly the question might have been. She was absolutely awesome and made the whole experience really good. Thank you Holly :) x

Caitlin Β· 18 November 2024

5/5

Google

We've recently completed a successful house sale through Grapevine. We found all members of staff at the Agency professional and approachable. When house viewings stalled, they went the extra mile to call people who had previously shown an interest to promote the property further with a positive outcome. They 'nursed' the house sale through the complexities of the legal process and were communicative throughout. We would definitely use Oliver and the team again at Grapevine.

Lesley Β· 28 February 2023

5/5

Trustpilot

We've recently completed a successful…

We've recently completed a successful house sale through Grapevine. We found all members of staff at the Agency professional and approachable. When house viewings stalled, they went the extra mile to call people who had previously shown an interest to promote the property further with a positive outcome. They 'nursed' the house sale through the complexities of the legal process and were communicative throughout. We would definitely use Oliver and the team again at Grapevine.

Lesley Β· 13 February 2023

5/5

Google

I had a great experience with Grapevine Estate Agents. The whole process was smooth from start to finish. The team were very professional, helpful, and kept me well informed throughout. I’d definitely recommend them for selling your property!

Mark Β· 26 August 2025

Agent replied Β· 14 April 2026

Hi Mark, Thank you so much for your kind review, it’s really appreciated. … More

5/5

Trustpilot

Incredible service and communications

I can't thank Grapevine enough. We switched estate agents to Grapevine after having no real offers in 6 or so months.

Nick Β· 16 September 2026

5/5

Google

Very happy with the service from Oliver, Adam, Holly and Sally in handling the purchase of our home in 2022. Thoroughly professional and friendly throughout, not to mention calm and understanding as we hit the inevitable bumps in the process! Since completion they were also a great help in connecting us with local trades (we were new to the area). Due to unforeseen reasons we had to sell the house in 2025 and had no hesitation in contacting Grapevine again to handle the sale. We received multiple viewings straight away and ended up with a great offer within a week. Unfortunately that offer fell through but we were soon under offer again, and from that point on Grapevine managed the sale efficiently and professionally. Thank you to the whole team at Grapevine for making the purchase and subsequent sale of our home as smooth and stress-free as possible. We wouldn’t hesitate to recommend you to anyone looking to buy or sell in the area!

Andy Β· 21 April 2025

5/5

Trustpilot

The number one for me was honesty

The number one for me was honesty. On top of that they are helpful, friendly and highly professional. With my experience, I would recommend them wholeheartedly.

DF Β· 7 December 2025

Agent replied Β· 25 September 2026

Great review and pleased that you were happy

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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