Trusted Agent profile · Twickenham
★★★★★
959 reviews across 2 platforms
64 Heath Road, Twickenham, TW1 4BX
Snellers's office in Twickenham, at 64 Heath Road, is rated 4.7 out of 5 across 959 reviews on two platforms, including 639 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleZach Povey, Lettings consultant is brilliant. He listens to all the needs and prioritises property search on the basis of the customers requirements. I would recommend him to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Dear Ananya, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Twickenham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery professional estate agents with excellent service, Oliver has successfully had our offer accepted on a property. He kept us up to date with the latest properties which fit our requirements.PositiveResponsiveness, Professionalism
Dear Louise, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCharlie took be out viewing this weekend, he was very professional and couldn’t do enough for me. Although I didn’t find my future home today I’m sure he will find it for me. Couldn’t recommend enough.
Dear Adam, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat professional team who cover for…
Great professional team who cover for each other well, seamless.
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCannot recommend the team at Snellers enough. Dealt with various members of the team (Aaron, Charlie, Calum and Chelsea) and all of them were incredibly professional, proactive and positive. A real pleasure to work with.
Dear Cameron, Thank you for taking the time in providing such lovely comments about the team in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
TrustpilotBella Murton is my liaison with my…
Bella Murton is my liaison with my landlords and has been excellent in her response to my questions and recent issues
5/5
TrustpilotThanks for your continued great service…
Thanks for your continued great service Sophie Sheppard.
Dear Neil, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotLisa Henderson handled efficiently and…
Lisa Henderson handled efficiently and with a great sense of timing all kind of responsibilities during my stay with Shellers for the last 5 years. Also, she is the only reason I continued with the particular agency as she is very detail oriented with her job and always so friendly ! Definitely will miss working with such kind of people like Lisa ! Very happy collaborating with Shnellers overall.
5/5
TrustpilotJosh Moody continues to be efficient…
Josh Moody continues to be efficient and professional.
Dear Judith, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJosh helped me and my family in our house move. Very professional and prompt. Thanks a lot for making our house move very easy.
Dear Mohamed, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBella Murton & Property Management Team
Diligent, courteous, prompt, organised. Exactly what a landlord needs from an agent.Thanks to Bella Murton and all at Snellers Hampton.
5/5
GoogleLooking to buy for the first time Charlie who is an agent there has taken me on a couple of viewings, i have my eye on one he has showed me. Really recommend snellers
I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad such a lovely experience with Charlie! He managed to find me exactly what I was looking for, and did it so quickly. I highly recommend him to anyone looking for a new property!
Dear Millie, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleSnellers were fantastic when I was looking for a new property. Courtney really took the time to listen to my needs and was always in contact throughout the whole process! Highly recommend 👍🏻 …
Dear Jarrod, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSnellers estate agents is really nice and helpful, thank you so much guys
Dear Andrea, Thank you for leaving a wonderful 5 star Google review for our Twickenham office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Trustpilotfive STAR service
Ayca & Amy, were amazing finding me a new home. Super responsive and so helpful with the whole process. Can’t thank them enough for making it so easy.
Dear Lucy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent service from Holly
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
5/5
GoogleHad some brilliant and very promising viewings with Charlie from your office today. Could not have been more of helpful and feel like we are much closer to finding the home we’re looking for!! 🌟🌟🌟🌟🌟 …
Dear Will, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotAs many have said Bella is great asset…
As many have said Bella is a great asset to the Snellers team, who are all very helpful also.
5/5
Googlegreat estate agent so helpfull kena and kieronare always willing to help
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCan highly reccomend Snellers Twickenham. A great bunch and probably the nicest and most professional estate agents in London. Sold my house with minimum fuss and kept me in the loop at every poit in the process.
Dear Clifford, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleA refreshing change in estate agency, I was kept up to date throughout the whole process. The team went above and beyond their job - exceptional service. Thanks for making the sale of my flat a pleasant one!
Dear Emma, I wanted to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Asma Chughtai, Customer Relations Manager
5/5
TrustpilotVery helpful with property maintenance…
Very helpful with property maintenance issues.
Dear Louise, Thank you for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a great experience with Snellers buying our new home. Chelsea McCabe assisted us and was responsive and helpful and the purchase has gone very smoothly.PositiveResponsiveness, Professionalism
Dear Peter, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Snellers, Twickenham won Platinum; Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
